36C26226Q0014 Sources Sought NMVAHCS Stryker Neptune PMIR SVC.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* Stryker Neptune Waste Management System PM SVCS New Requirement (Base year plus four, one-year options)

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 85723

SOLICITATION NUMBER* 36C26226Q0014

RESPONSE DATE/TIME/ZONE 08-27-2025 17:00 PACIFIC TIME, LOS ANGELES,

USA

ARCHIVE 30 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* J065

NAICS CODE* 811210

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs

NCO 22 - Network Contracting

3601 S. 6th Avenue

Tucson AZ 85723

POINT OF CONTACT*

Contracting Officer

Daniel Kneizeh daniel.kneizeh@va.gov

PLACE OF PERFORMANCE

ADDRESS

Department of Veterans Affairs

New Mexico Veterans Affairs Healthcare System

1501 San Pedro Drive, SE

Albuquerque NM

POSTAL CODE 87108

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Statement of Work

1. Contract Title: Stryker Neptune Waste Management System Preventative Maintenance, Inspection, and Repair Services.

2. Background: The New Mexico VA HealthCare System (NMVAHCS) requires preventive maintenance and repair on its Stryker Neptune Waste Management System, reference in the enclosed equipment listing. Any downtime impacting these systems would adversely impact patient care as the equipment is used in surgeries.

3. Scope of Work:

A. The contractor shall be responsible for all travel, labor, and parts needed to perform preventive maintenance, inspection, and repair services.

B. The contractor shall provide unlimited telephone technical support and onsite service calls. These service calls shall be used for any maintenance or repair service as determined by Health Technology Management (HTM) Engineering.

C. Telephone Response Time: The contractor's field service engineers (FSE) or Technical Support must respond by phone to HTM Biomedical Engineering within four (4) hours after receipt of the telephone notification between the hours of 7:00 am to 4:00 pm Mountain Time, Monday through Friday.

D. The contractor shall not replace the equipment listed in paragraph 12 with another without contacting the Agency for approval.

E. The contractor shall verify that the equipment that was serviced is fully functional before returning it to use.

F. The contractor shall deliver a hard copy or electronic copy of a Field Service Report that delineates the service performed and confirms quality assurance tests results to the Program Point of Contact.

G. Service technicians shall be certified by Stryker to perform any services/maintenance on the enclosed specified equipment. The contractor shall provide documentation/copy of certification upon request.

H. The Contractor shall not remove any hard drives off station without prior approval from the Program Point of Contact.

I. Upon arrival at the VAHCS, the contractor shall check in with Program Point of Contact prior to performing any service.

4. Deliverables:

Field Service Reports shall be provided to the Agency within two weeks of service for all service activities including preventive maintenance, emergency repairs, and safety inspections, and shall contain the following information:

A. Date(s) and period of service.

B. Name of Technician who performed service.

C. Complete description of equipment serviced including model number and serial number.

D. A statement of the complaint that initiated the service call.

E. Complete description of equipment services performed including upgrades, updates and software changes made.

F. Complete list of all materials, parts, or assemblies installed or replaced including serial numbers of parts where applicable.

G. Total standard labor hours, total overtime/premium hours, and total travel hours expended during the repair.

All field service reports for equipment located at the New Mexico VA Health Care System shall be emailed to ABQBIOMED@va.gov. Failure to carry out the above procedures shall be considered as a failure to document the service visit and shall constitute a failure to perform.

5. Over and Above Repairs/Emergency Maintenance:

A. For the enclosed equipment listing emergency services, repairs and maintenance that are above and above the Statement of Work, only the Contracting Officer (CO) is authorized to approve contract modifications.

B. Additional services shall be approved by the CO prior to the contractor initiating any work.

C. The contractor shall provide a quote and schedule to both the Program Point of Contact and

Contracting Officer for review and consideration.

D. Once an emergency modification has been issued to the contractor and the modification is approved by CO, the FSE shall be on site within 48 hours of modification emergency notification.

6. Guarantee: The contractor shall guarantee workmanship and all parts furnished by the contractor for a period of not less than 90 days.

7. Places of Performance:

Delivery of services shall be coordinated through the HTM/Biomedical Engineering located at:

New Mexico VA Health Care System 1501 San Pedro Dr. SE Albuquerque, NM 87108

8. Hours of Coverage:

A. Normal hours of coverage are Monday through Friday from 7:00 am to 4:00 pm local time. All service/repairs shall be performed during normal hours of coverage unless requested or approved by the Subject Matter Expert (SME) in coordination with the Program Point of Contact.

B. Work performed outside the normal hours of coverage must be approved by the Contracting Officer in advance. NOTE: All hardware/software modifications, upgrades, updates, enhancements, installations for the enclosed inventory listing shall be scheduled and performed during normal hours of coverage at no additional charge to the government.

C. Federal Holidays observed:

Date Holiday

Wednesday, January 01 New Year’s Day

Monday, January 20 Birthday of Martin Luther King, Jr.

Monday, January 20 Inauguration Day

Monday, February 17 Washington’s Birthday

Monday, May 26 Memorial Day

Thursday, June 19 Juneteenth National Independence Day

Friday, July 04 Independence Day

Monday, September 01 Labor Day

Monday, October 13 Columbus Day

Tuesday, November 11 Veterans Day

Thursday, November 27 Thanksgiving Day mailto:ABQBIOMED@va.gov

Date Holiday

Thursday, December 25 Christmas Day

9. Period of Performance:

Five Year Contract: (Base Year and Four, One-Year Options). Starting 10/1/2025-9/30/2026 (Base Year).

10. Equipment Inventory Listing to be Supported:

EE # Manufacturer Model Serial

50247 STRYKER NEPTUNE 2 DOCKING STATION 830308743

50258 STRYKER NEPTUNE 2 DOCKING STATION 828902723

50259 STRYKER NEPTUNE 2 DOCKING STATION 828902743

73600 STRYKER NEPTUNE 2 DOCKING STATION 1414807173

73601 STRYKER NEPTUNE 2 DOCKING STATION 1415411493

87052 STRYKER NEPTUNE 3 ROVER 1828315973

87053 STRYKER NEPTUNE 3 ROVER 1828316043

87054 STRYKER NEPTUNE 3 ROVER 1828320313

87055 STRYKER NEPTUNE 3 ROVER 1828320333

87056 STRYKER NEPTUNE 3 ROVER 1828810653

87057 STRYKER NEPTUNE 3 ROVER 1828311523

87058 STRYKER NEPTUNE 3 ROVER 1828311703

87059 STRYKER NEPTUNE 3 ROVER 1828316013

87060 STRYKER NEPTUNE 3 ROVER 1828320283

87061 STRYKER NEPTUNE 3 ROVER 1828320293

87062 STRYKER NEPTUNE 3 ROVER 1828320343

87063 STRYKER NEPTUNE 3 ROVER 1828320353

87064 STRYKER NEPTUNE 3 ROVER 1828320373

87065 STRYKER NEPTUNE 3 ROVER 1828320383

87066 STRYKER NEPTUNE 3 ROVER 1828320533

87067 STRYKER NEPTUNE 3 ROVER 1828810573

87068 STRYKER NEPTUNE 3 ROVER 1828810583

87069 STRYKER NEPTUNE 3 ROVER 1828810683

87070 STRYKER NEPTUNE 3 ROVER 1828810703

11. Program Point of Contact:

NAME: TBD

PHONE: TBD

EMAIL: TBD

12. Acronyms:

A. BAA - Business Associate Agreement B. CO - Contracting Officer. The Federal employee who is warranted by the Government to enter contracts on behalf of the Government and is the only person authorized to make changes to those contracts

C. COR - Contracting Officer's Representative. Individual designated by the CO to place orders, furnish technical guidance, advice, certify invoices, and provide general supervision of the work performed under the executed contract

D. FSE - Field Service Engineer E. HIPAA - Health Insurance Portability and Accountability Act of 1996 F. ISA - Interconnection Agreement G. MOU - Memorandum of Understanding H. NMVAHCS – New Mexico Veterans Affairs Healthcare System I. OEM - Original Equipment Manufacturer J. PM - Preventive Maintenance K. SME - Subject Matter Expert L. VAMC-Department of Veterans Affairs Medical Center M. HTM-Health Technology Management