36C26225Q1069 0002.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 08-04-2025 664-26-1-186-0005 None 36C262

NCO 22

Department of Veterans Affairs NCO 22 - Network Contracting 650 East Indian School Road Phoenix

AZ

85297 36C262

NCO 22

Department of Veterans Affairs NCO 22 - Network Contracting 650 East Indian School Road Phoenix

AZ

85297 To all Offerors/Bidders

36C26225Q1069 07-21-2025

X X X X The purpose for this amendment is to respond to questions and update wording in the instruction to offers.

All offers are due NLT August 11, 2025, at 1:00 PM MST. Offerors shall be submitted via email to: Felicia Simpson, Contract Specialist at Felicia.Simpson@va.gov.

Contractor shall sign clause 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION) pg 33 of the solicitaition.

ALL OFFERS SHALL SUBMIT ALL DOCUMENTATION UNDER SECTION E and all AMENDMENTS, failure to provide any required document and acknowledgment of all amendments will result in the offer not being accepted and will not be evaluated.

CONTINUATION PAGE

Question and answer for 36C26225Q1069

1. Are CLINS 0001, 002, 005 and 007 per mile or per trip?

ANSWER:

2. Are we expected to pick up or drop off patients in New Mexico or Phoenix?

ANSWER:

Gurney Van Transportation services may be required to or from locations including, but not limited to the following:

3. Per the RFP the instructions and requirements of this contract it is stated a dispatcher would be required onsite at the VA Hospital Monday thru Friday. What are the anticipated hours needed for this assignment? (Ex. 9:00 AM to 5:00 PM)

ANSWER:

The onsite dispatcher is required Monday - Friday from 0900 PDT to 1700 PDT.

4. Stair Chair Expectations For CLIN 0007, does the VA expect transport teams to include a second attendant? Are multiple stair levels included in the rate, or will additional compensation be considered?

ANSWER

The contractor shall provide stair transport chair service. A stair transport chair or equivalent shall be used to transport veteran patients up and down stairs while in a seated position. Stair transport chair shall be used to transport veteran patients with any stairs exceeding two (2) steps. No additional compassion is to be considered. Vendor shall provide the appropriate number of staff for stair chair service in accordance with safe patient handling standards.

5. Wait Time Billing What specific documentation is required to bill for CLIN 0004 (waiting time in 15-minute increments)? Are time stamped logs, dispatch software records, or VA personnel signatures required?

ANSWER:

Transportation requests will be made through VetRide or VA-Approved Transportation Software Utilization. Contractors must have the capability to receive orders, update ride status, and input trip costs and other required data through this portal. Contractors must have dedicated staff available to monitor this portal 24/7. The Contractor must update VetRide or VA-Approved Transportation Software Utilization with any data and/or notes in real time that deviate from the original order such as invoicing for additional mileage due to a road closure, wait time, reason for no load, etc.

6. Bariatric Transport Definition Could you clarify the criteria for qualifying a patient under CLIN 0005/0006 (bariatric van transport)? For example, is there a minimum weight threshold or equipment specification?

ANSWER:

Bariatric transportation is defined as a specialized medical transportation service designed for individuals weighing 250 pounds or more, have difficulty walking or standing, or have other medical conditions that make it unsafe to travel by traditional means. The contractor shall provide specially equipped vehicles, trained personnel, and specialized equipment to include but not limited to larger stretchers for the safe transport of patients. Vehicles shall be modified to accommodate bariatric patients. Personnel shall be trained to safely handle the specific needs of bariatric patients, to include but not limited to safe lifting, and transfer techniques. The contractor shall provide no less than three (3) personnel per bariatric transport.

7. Invoicing and Payment What is the expected invoicing schedule (e.g., monthly, biweekly)? Additionally, what is the VA’s typical payment turnaround once invoices are submitted?

ANSWER:

Contractor shall submit monthly invoices in the arrears electronically via the Tungsten-Network System at the end of each month.

Contractors shall continue use Tungsten-Network System until you have registered into the new Vet Ride portal. You will have until 30 days to get registered into the website and the site is vetride.va.gov.

Upon notification of the contracting officer, the vendor must receive training and begin implementation of invoices via Vet Ride within 30 days versus VA Tungsten Network e-Invoicing network. Invoices must be submitted via the electronic HCFA 1500 in the VetRide Vendor Portal or other VA approved software.

Per FAR 52.323-25, Prompt Act, the government has 30 calendar days after acceptance of services performed to process payment.

8. Billing for Incomplete Trips For CLIN 0003, under what specific conditions is an incomplete trip billable, and what documentation must be retained to support it?

ANSWER:

For trips in which the contractor is notified of cancellation before the vehicle is dispatched, there shall be no charge to the Government.

A “no show/Incomplete Trip” is defined as a transportation request which is cancelled after the contractor has dispatched a vehicle, the vehicle is enroute, or has arrived at the pick-up location, and there is no longer a requirement for patient transportation. The contractor may request one-way reimbursement for no-shows. No-show reimbursement shall be based upon the base rate for the type of service requested (Gurney Van Transports) and the one-way mileage (Gurney Van Transports) accrued enroute to the pick-up location at time of cancellation. Mileage for no- show cancellations shall be confirmed by the contractor and reported to the VA as soon as possible from time of cancellation.

The Contractor must update VetRide or VA-Approved Transportation Software Utilization with any data and/or notes in real time that deviate from the original order such as “no show/Incomplete Trips”, invoicing for additional mileage due to a road closure, wait time, reason for no load, etc.

9. Award Structure Will this be a single-award contract, or will multiple vendors be selected? If multiple vendors are awarded, will a ranked rotation or on-call structure be used?

ANSWER: This is a single award contract.

10. Page 71 – Medical Liability Insurance Requirement:

Could you please clarify whether medical liability insurance is required under this solicitation? Page 71 appears to reference this requirement, but it is unclear whether it is applicable to the performance of non-emergency transportation services.

ANSWER:

Medical Liability Insurance is required under this contract in accordance with VAAR, state and local regulations.

11. B.3 PRICE/COST SCHEDULE – Items 0002 and 0006:

Could you please confirm whether CLINs 0002 and 0006 refer to the cost per mile beyond the initial 20 miles?

Additionally, please clarify whether this same pricing structure applies to the subsequent option periods (i.e., items 1002, 2002, 3002, 4002, etc.).

ANSWER:

CLIN 0002 refers to a Gurney Van Transport price per mile beyond a 20-mile radius.

CLIN 0006 refers to a Bariatric Van Transport price per mile beyond a 20-mile radius

The pricing schedule applies to Base and Option Years.

CLIN 0001

CLIN 1001

CLIN 2001

CLIN 3001

CLIN 4001

CLIN 0002

CLIN 1002

CLIN 2002

CLIN 3002

CLIN 4002

CLIN 0003

CLIN 1003

CLIN 2003

CLIN 3003

CLIN 4003

CLIN 0004

CLIN 1004

CLIN 2004

CLIN 3004

CLIN 4004

CLIN 0005

CLIN 1005

CLIN 2005

CLIN 3005

CLIN 4005

CLIN 0006

CLIN 1006

CLIN 2006

CLIN 3006

CLIN 4006

CLIN 0007

CLIN 1007

CLIN 2007

CLIN 3007

CLIN 4007

E.1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

INSTRUCTIONS TO OFFERORS:

Offerors are notified that VA Form 10091, FMS Vendor File Request Form and W-9, Request for Taxpayer Identification Number and Certification (see SECTION D for attached documents) shall be faxed or emailed https://www.cep.fsc.va.gov directly to the VA Financial Service Center in Austin, Texas and be submitted with their offer. Failure to include this information can eliminate the offeror from award consideration or considerably delay the award.

How to Access CEP Access the CEP using this link: https://www.cep.fsc.va.gov The new Customer Engagement Portal meets AccessVA Security Protocol that requires Two-Factor Authentication/Verification (2-FA) for all users. AccessVA has partnered with ID.ME to provide the required 2-FA for all non-government users. Please register a new Customer Engagement Portal (CEP) user account. Once ID.Me has completed the 2-FS, you will be redirected to Customer Engagement Portal (CEP) us the 10091 webform link found on the welcome page.

Each OFFER submitted in hard copy format shall include one copy of the offer. If an alternative offer is submitted, the Contractor shall submit one copy of the alternative OFFER.

Offers submitted by email shall be sent to felicia.simpson@va.gov and will be accepted by the Government at the time the email is delivered to the contract specialist email box. Offers must also be in PDF, and compatible with Microsoft Office Software to be accepted. The Contractor submitting an offer is responsible for ensuring that the contract specialist has received the offer before the deadline for receipt of offers, and the government will not be responsible for delays or failures or either the contractor’s email system or the Government’s email system. Facsimile offers will not be accepted.

Quote Submittal Requirements: Offerors are required to include the following information with their quote submissions.

1. Factor 1 - General Information/Technical Approach:

The quotation will be evaluated to the extent to which it can meet and/or exceed the Government’s requirements as outlined in the solicitation and based on the information requested in the instructions to quoters section of the solicitation.

State how you will provide gurney van transportation for San Diego Veteran Affairs Healthcare System and associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics. Vendors must be able to provide a service of twenty-four (24) hours a day, seven (7) days a week including holidays as requested by the Government.

Factor 2 – Price: This factor will be used to assess the reasonableness of the Offeror’s proposed price. Offerors shall submit their pricing within the schedule, Section B, of SF 1449. The offeror shall properly complete the solicitation document (SF 1449) along with any amendments (SF 30), if any are issued. Complete Blocks 12, 17a (please include Unique Entity Identifier (UEI), 30a, 30b, and 30c of the Standard Form SF1449.

Factor 3 – Experience: This factor will be used to assess the Offeror’s experience providing personnel performing work under the contract shall have specialized experience performing gurney van transport. The Government will assess the Offeror’s experience, as well as the experience of the Offeror’s proposed subcontractor(s), if any are proposed. For each reference contract the Offeror submits as evidence of its offered experience providing gurney van transport, the Offeror’s narrative must clearly state the following information:

a. the legal name of entity with whom the Offeror (or the Offeror’s proposed subcontractor) held the contract;

b. the contract number;

c. a description providing details of the specific tasks the Offeror (or the Offeror’s proposed subcontractor) performed under that contract;

d. in what geographic location the Offeror (or the Offeror’s proposed subcontractor) performed these services;

e. the dates during which the Offeror (or the Offeror’s proposed subcontractor) performed the contract;

f. the number of buildings and height (number of stories of each building) for which the Offeror (or the Offeror’s proposed subcontractor) provided gurney van transport under that contract;

g. whether the reference contract provided is for services provided by the Offeror or provided by a proposed subcontractor of the Offeror’s. If the claimed experience is for a proposed subcontractor, provide the full legal name of the proposed subcontractor;

h. whether the Offeror (or the Offeror’s proposed subcontractor) was the prime contractor or a subcontractor for that contract; and

i. the name, phone number, and email address of a person at the entity with whom the Offeror (or the Offeror’s proposed subcontractor) held the contract who can verify the information the Offeror provides in the narrative description for this factor.

Specialized Transport – Vendor must be able to provide bariatric transportation, stair transportation and different types of miscellaneous items.

Personnel - Contractor shall provide an onsite dispatch Mon – Fri at no additional charge to the government. A record of each employee as to character and physical capabilities of performing the duties of a driver must be maintained and shall be available for inspection upon request.

Factor 4 – Required documents:

The offeror shall submit the required information listed below as part of their quote:

a. Verification of submitted VA Form 10091 and confirmation of W-9 faxed to Austin, TX.

b. FMS Vendor File Update Form

c. Verification of Registration in System for Award Management (SAM)

d. VAAR 852.219-75 and -76 certifications shall be signed and filled out at the time of bid/quote/offer submission. If VAAR 852.219-75 and -76 certifications is not signed nor filled out, then your offeror shall not be evaluated.

The information requested above is required for the Government to evaluate proposals for the Experience evaluation factor. General statements claiming experience providing window washing services that do not include specific references to prior contract work, or that do not include the information required above, are not acceptable. FAILURE TO SUBMIT THE INFORMATION REQUIRED ABOVE TO SUPPORT THE OFFEROR’S CLAIMED EXPERIENCE MAY BE VIEWED BY THE GOVERNMENT AS EVIDENCE THAT THE OFFEROR (OR THE OFFEROR’S PROPOSED SUBCONTRACTOR) LACKS EXPERIENCE IN PROVIDING GURNEY VAN TRANSPORT. WHEN EVALUATING PROPOSALS FOR THE EXPERIENCE EVALUATION FACTOR.

GENERAL INSTRUCTIONS FOR OFFEROR SUBMISSION

Format of offer: In order to be considered for selection, the Contractor must submit a complete response to this solicitation using the sequence and format instructions provided. Offers shall be clear and concise, logically assembled (with all pages appropriately numbered). To reduce offer size, the Contractor submitting an offer shall confine submission to essential matters sufficient to define the offer and provide an adequate basis for evaluation. The offer shall not contain classified data. NO ZIPPED FILES are permitted.

Submittal Instructions: The Contractor’s offer must be labeled with the Contractor’s name and business address of the firm, the solicitation number 36C26225Q1069_2 and point of contact to include name, telephone, and email address. The Government is not responsible for identifying inconsistencies between the two and may rely on either version at its discretion.

All interested Offerors should submit information by e-mail to felicia.simpson@va.gov. All e-mails must have as the subject line “RFQ# 36C26225Q1069_2, - “Gurney Van Transportation”. All information submissions must be received no later than 1:00 pm MST on August 11, 2025.

The Contractor is advised that all submissions and related materials become the property of the U.S. Government and will not be returned.

Questions: All questions must be submitted by email to felicia.simpson@va.gov no later than 1PM (MST) on August 4, 2025.

Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

AMENDMENT TWO IS TO RESPONDED TO QUESTIONS AND TO UPDATE INSTRUCTION TO OFFERS WORDING.