SOW - UREA BREATH KITS.docx
DOCX document 29 KB Posted
- Attached to
- 6550--Urea Breath Kits
- Solicitation number
- 36C26225Q0123
About this file
This document is a Statement of Work (SOW) for urea breath test kits for the Department of Veterans Affairs (VA) Loma Linda Healthcare System. The SOW outlines the requirements for the contractor to provide urea breath test kits, equipment, supplies, service, maintenance, training, and shipping necessary for the testing of Helicobacter pylori (H. pylori) infection. Key requirements include 24/7 technical support, 24-hour equipment repair response time, preventative maintenance, software upgrades, and training for equipment operation and maintenance. The related federal contract opportunity is a pre-solicitation Request for Information (RFI) seeking qualified sources to provide urea breath test kits that meet specific salient characteristics, including sample collection, specimen stability, and sensitivity/specificity requirements. The RFI requests information on the respondent's business size, manufacturing details, and pricing for market research purposes. Responses to the RFI are due by November 15, 2024, and a future solicitation may be issued based on the information received.
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| File | Type | Posted |
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| 36C26225Q0123.docx | DOCX document |
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Text version
STATEMENT OF WORK
VA Loma Linda
SECTION A
1. INTRODUCTION, DESCRIPTION, AND SCOPE OF THE CONTRACT
1.1. It is the intent of the Department of Veterans Affairs, (VA Loma Linda) to request information for Urea Breath Test kits.
1.2. The Contractor shall provide all urea breath test kit and equipment, supplies, service maintenance, training, shipping, and any other item required for the proper operation of its’ equipment and use of test kits necessary for the testing of Helicobacter pylori (H. pylori) infection on behalf of VA Loma Linda.
SECTION B
2. Services
2.1. Services to be performed on Meridian Bioscience BreathID Smart.
2.2. A technical assistance center shall be available by telephone 24 hours per day, 7 days per week with a maximum call back response time of 1 hour at no additional charge.
2.3. Equipment repair response time shall be no more than 24 hours, responses shall be via email or phone. A technician must be onsite within 24 hours of initial request.
2.4. Service agreement will cover 24 hours per day, 7 days per week.
2.5. Preventative maintenance will be performed as frequently as published in manufacturer’s operator’s manual and within 2 weeks of the scheduled due date.
2.6. A malfunction incident report shall be furnished within 1 business day to the Laboratory upon completion of each repair call.
2.7. Upgrades - The Contractor shall provide any software upgrades to the in order to maintain the integrity of the system and the state-of –the art technology, at no additional charge to the Government. These shall be provided as they become commercially available and at the same time as they are being provided to commercial customers. This requirement only applies to “system upgrades” that enhance the model of equipment being offered, i.e. new version of software, correction of hardware defect, upgrade offered to commercial customers at no additional charge, upgrade to replace model of equipment no longer Contractor supported, etc. This does not refer to replacing the original piece of equipment provided; Additionally, this requirement applies to VA mandated software requirements.
2.8. Service must be performed by OEM trained technicians.
3. MAINTENANCE REQUIREMENTS
3.1. Vendor shall provide on-site training for equipment operation, maintenance and/or troubleshooting.
3.2. Vendor shall define daily, weekly, monthly and as needed maintenance that is to be performed by the operators.
3.3. Vendor shall indicate which tasks are user level and which are service level.
3.4. Maintenance must be performed by OEM trained technicians.
4. TRAINING
4.1. Training is to be performed on an as-needed basis.
4.2. Training shall include, the operation of the equipment, use of IDKit and additional activities needed to properly use the equipment and IDKits.
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