SF30-ATT.docx

RFQ# 36C26224Q0924_1, - Automatic Doors Preventative Maintenance and Repair - Question Please see Responses to Questions below:

Questions:

1. Will the VA provide a Door List to include the exact number of doors, which facility, what type, and in what condition?

At this time, we do not have a comprehensive list of all doors located in the VA San Diego Healthcare System. Corrective maintenance is performed on an as needed basis as work orders are generated. Preventative maintenance work orders are generated in accordance with OEM requirements and VA Life Safety Codes.

2. Will the VA hold a Site Visit for contractors to verify existing conditions?

There will not be a site visit.

3. SOW 6.3, bullet 2: Is the VA looking to have technicians on site at each facility, every workday? Please clarify how much manpower will be required and where they will be needed.

Technicians will be required to be on site at the Jennifer Moreno VA Medical Center in La Jolla for 8 hours per working day. Technicians must be available within 1 hour to respond to CBOC trouble calls.

4. The SOW 6 and 6.3 Calls for Daily General Maintenance and Daily Safety Inspection for all automatic doors and fire doors. Is the VA expecting every door under contract, across all facilities, to be maintained and inspected by a technician daily?

The VA is expecting every automatic and fire door to be inspected at the Jennifer Moreno VA Medical Center in La Jolla.

5. If a door/door part needs to be upgraded/replaced outside 'general maintenance' and outside of the annual replacements in SOW 6.5, will the VA negotiate and pay for parts and labor to complete the upgrade?

A line item for will provide funding for parts / replacement.

6. If 'Like for Like' Parts are obsolete/unavailable and require an upgrade, will the VA negotiate and pay for parts and labor to complete the upgrade?

The parts must meet or exceed the currently existing parts.

7. The Period of Performance on the SOW states Base Year begins 3/13/2024, however the price schedule states 6/1/2024. Please confirm the correct period of performance for Base Year.

The Period of Performance will begin on 6/01/2024.

8. Is the VA able to disclose who is currently servicing these doors and what their incumbent contract amount is? Does their contract SOW the same as this solicitation?

The identity and information of the incumbent may be disclosed at NCO’s discretion.

9. The Bid Deadline in the SF1449 Solicitation states February 25th, 2024, but on page 49 states April 30th. Please confirm the proposal is due April 30th.

This information will be provided by NCO.

10. Regarding the 1-hour response time: Will we need to physically be on site within an hour of an emergency call placed? Are all calls for service expected to be 'emergency' or will some be considered 'lower priority'? We have seen structures like the following:

Priority 1 Emergency arrival within 4hrs (Overtime rates) Priority 2 Same Day within 8 hrs. (Standard rates) Priority 3 Next day (Standard rates) Priority 4 Standard 2–3-day arrival (Standard rates)

The technician is expected to be on site within one hour of the emergency call.

11. For the Asbestos areas in the SD VAMC Bldg. 1, Main Bldg.: Does the VA have any asbestos reports it can provide? Are the asbestos requirements just for techs working in that building to be certified for their own safety? Is the Contractor expected to abate any asbestos found? More info on the asbestos requirements would be helpful.

The contractor is required to meet the certification and fit testing requirements outlined in the scope of work.

12. SOW point 7, calls for welding certification. Please clarify what type of welding is required on this contract and what certifications will need to be held. Clarification for all the certifications in SOW 7 would be appreciated.

SME currently unavailable to respond to this inquiry.

13. For SOW 6.5, has the VA included these CLIN’s to be proactively funded for anticipated failures? Are these quantities based upon previous data?

CLINS provided.

14. How much of a buffer/grace period should the awardee expect from the time the project is awarded to boots on the ground to get all manpower, certifications, schedules, and processes approved and in place?

To be determined by the project manager / COR.

15. Does the VA have any data regarding the quantity of callouts/emergency services per year?

This data is not currently available.

16. For SOW 6.5.1- Do these doors have to be upgraded to Dormakaba or is the VA open to alternatives such as Stanley?

Replacements made will match the model they are replacing.

17. To facilitate a smooth and efficient process, we kindly request clarification regarding the pricing schedule. The quantity is listed as 1, with the unit being "each." Could you please confirm if this indicates pricing for one individual door for Preventative Maintenance (PM), or if there may be an error in the specifications?

Please see details regarding pricing schedule and the unit pricing: For instance, line-item 0001 - Daily Safety Inspection/Maintenance Labor for the 4000 Auto Doors (06/01/2024 - 09/30/2024); line-item 0002 -End of Life (EOL) HM Door Replacement Parts for the 4000 Auto Doors (06/01/2024 - 09/30/2024), etc. For Option Year 1: line-item 1001 - Daily Safety Inspection/Maintenance Labor for the 4000 Auto Doors (10/01/2024 - 09/30/2025); line-item 1002 -End of Life (EOL) HM Door Replacement Parts for the 4000 Auto Doors (10/01/2024 - 09/30/2025), etc. Hopefully, this explanation helps!

18. Additionally, we have noticed that the period of performance specified in the solicitation is from March 13, 2024, to September 30, 2024. However, the opportunity title states that the period is from June 1, 2024, to September 30, 2024. Considering the substantial scope of providing Preventative Maintenance and Repair for 4,000 Automatic Doors within this four-month timeframe, we seek your guidance on this matter.

Please see details below:

Base Year: 06/01/2024 – 9/30/2024 Option Year #1: 10/01/2024 – 9/30/2025 Option Year #2: 10/01/2025 – 9/30/2026 Option Year #3: 10/01/2026 – 9/30/2027 Option Year #4: 10/01/2027 – 9/30/2028

19. Furthermore, we kindly request an extension for the due date, as there are still several points that require clarification.

An RFQ amendment shall be posted with response to questions and possible extension, please note.

20. Could you please provide us with the company who install the doors?

Honestly, I do not have the information concerning the installers of the automatic sliding doors.

21. Many of our representatives are asking for a site visit to provide us with a quote, are you able to arrange a site visit? This allows us to prepare and submit a comprehensive and tailored quotation that aligns seamlessly with your requirements.

There will not be a site visit.