S06 36C26223Q1082 0003 SOW-Req update.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

0003 None

36C262

NCO 22

Department of Veterans Affairs NCO 22 - Contracting 650 East Indian School Road Phoenix AZ 85012

36C262

NCO 22

Department of Veterans Affairs NCO 22 - Contracting 650 East Indian School Road Phoenix AZ 85012

To all Offerors/Bidders 36C26223Q1082

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to:

See CONTINUATION Page

X 1

Pest Control at Phoenix VA Healthcare Services

The purpose of this amendment is to do the following:

1. Revise and replace FAR 52.212-1 and FAR 52.212-2 in their entirety to clarify the submission instructions and evaluation factors.

2. Remove clause FAR 52.219-27. Notice of Service-Disabled Veteran Owned Small Business Set-Aside (Oct 2022) (15 U.S.C. 657f).

3. Revise and replace in the SOW in its entirety to clearlystate Phoenix VA Healthcare System’s (PVAHCS) requirements.

Added language is highlighted in yellow (verbiage). Deleted language is annotated by strikeout. (strikeout).

4. The new response date is October 31, 2024, at 3:00 PM PDT. Send response to Doreen.masterson@va.gov.

Anita Amodia Contracting Officer

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBE

R

DESCRIPTION OF

SUPPLIES/SERVI

CES

QUANTI

TY

UNI

T UNIT PRICE AMOUNT

10.00 MO _______________

Pest Control Services, Phoenix VAMC Contract Period: Base POP Begin: 12-01-2024 POP End: 09-30-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent Control

12.00 MO _______________

Pest Control Services, Phoenix VAMC Contract Period: Option 1 POP Begin: 10-01-2025 POP End: 09-30-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Pest Control Services, Phoenix VAMC Contract Period: Option 2 POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Pest Control Services, Phoenix VAMC Contract Period: Option 3 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

Pest Control Services, Phoenix VAMC Contract Period: Option 4 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

GRAND TOTAL _______________

A.2 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

DELIVERY

DATE

0001 SHIP TO: Department of Veterans Affairs Phoenix Healthcare System 650 E. Indian School Road Phoenix, AZ 85012 1839

USA

10.00 09/30/2025

MARK FOR: Matthew Aiello matthew.aiello@va.gov

FOB: DESTINATION

1001 SHIP TO: Department of Veterans Affairs Phoenix Healthcare System 650 E. Indian School Road

12.00 09/30/2026

2001 SHIP TO: Department of Veterans

Phoenix Healthcare System 650 E. Indian School Road

12.00 09/30/2027

3001 SHIP TO: Department of Veterans

Phoenix Healthcare System 650 E. Indian School Road

12.00 09/30/2028

4001 SHIP TO: Department of Veterans

Phoenix Healthcare System 650 E. Indian School Road

12.00 09/30/2029

E.1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—

COMMERCIAL ITEMS

Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

INSTRUCTIONS TO OFFERORS:

Prospective Offerors are notified that verification of VA Form 10091 and the W-9 must be submitted with the quote unless the offeror has previously submitted these forms to VA Austin and provides certification of previous work. Starting October 1, 2023, vendors who need to added to or update their existing account in VAs financial system will need to do so though our 10091 webform located in our Customer Engagement Portal (CEP) located here https://www.cep.fsc.va.gov as our paper/.pdf version of the form will no longer be accepted. The FMS Vendor File Update form needs to be submitted in all cases to the Contracting Officer as part of the offers quote. Prior information sent to the VA Payment Center in Austin does not preclude submittal of the FMS Vendor File Update form. Failure to include this information could preclude the offeror from consideration for award or considerably delay award.

The offeror must complete certification/fill-in required for VAAR 852.219-75. The formal certification must be completed, signed and returned with the offeror's quotation. The Government will not consider quotations for award from offerors that do not provide the completed, signed certification, and all such responses will be deemed ineligible for evaluation and award.

The Contractor is advised that all submissions and related materials become the property of the U.S. Government and will not be returned. A Contractor’s quote, if accepted by the Government, will form binding parts of the contract that results from this solicitation. Therefore, care must be taken to properly address the requirements set forth in this RFQ. RFQ submissions will need to be acceptable up to 120 days past submission.

https://www.cep.fsc.va.gov/

Questions:

All questions must be submitted in writing and emailed to doreen.masterson@va.gov. Questions must be received no later than, 12:00 pm AZ Time October 23, 2024. The Government reserves the right to not answer questions not meeting this timeline. All responses to questions will be incorporated into a written amendment.

The Offeror shall submit the RFQ with the signed SF1449 (All pages) electronically to doreen.masterson@va.gov by the time and date specified on Block 8 of the SF1449.

• No Zip Files will be accepted

• Facsimile offers will not be accepted

• Email Only for all documents

Contractors are responsible for ensuring that the Contract Specialist has received the quote before the response deadline. The Government will not be responsible for delays or failures of either the Contractor’s or the Government’s e-mail system.

Content Organization:

Quotes submitted shall include the following documentation.

1. File #1: General Information and Price Schedule:

The offeror shall submit their pricing within the schedule, Section B, of the SF 1449. The offeror shall properly complete the solicitation document (SF 1449) along with acknowledging any amendments (SF 30), issued. Complete Blocks 12, 17a (please include UEI number, email address, and point of contact name and phone number), 30a, 30b, and 30c of the Standard Form SF1449.

2. File #2: Technical Quotation

a. No Price information shall be included in the technical quotation (File #2).

b. The technical quotation shall include detailed capability statement that addresses the following:

̶ Demonstrates that the offeror has the knowledge, skills, and abilities to eradicate invertebrate and vertebrate pest including, but Not Limited to, vermin, insects, arachnids, incidental invaders, birds, bats, and rodents.

̶ Demonstrates that the offeror can meet the required timeframes in the SOW.

̶ Provides the different methods (i.e., traps, insecticides, netting (birds), video monitoring) the offeror plans to use to monitor/track pests in compliance with the SOW.

3. File #3: Past Performance

a. Past Performance:

Provide evidence of satisfactory past performance within the last (5) five years from the date of issuance of this RFQ amendment for (2) two projects of a similar scope to that described by the Statement of Work associated with this solicitation. Include in the past performance contact information, including e-mail address(es), for the provided examples.

4. File #4: Other Requirements:

The offeror shall submit the required information listed below as part of their quote:

a. Verification of submitted VA Form 10091 through the CEP and confirmation of W-9 faxed to Austin, TX.

b. FMS Vendor File Update Form

See Attachments 1 & 2 for VA For 10091 & W-9 Form.

E.3 52.212-2 Evaluation—Commercial Products and Commercial Services (Nov 2021)

(a) Basis for Award. The Government will issue a purchase order to the responsible quoter whose quotation conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

a. Technical Capability

b. Past Performance

c. Price

(b) Evaluation Approach. The Government will evaluate quotations using the comparative evaluation process outlined in FAR 13.106-2(b)(3), where quotations will be compared to one another to determine which provides the best benefit to the Government. The Government reserves the right to consider a quotation other than the lowest price that provides additional benefit(s). Quotations may exceed minimum requirements of the solicitation but are not required to do so. The evaluation will consider the following:

Technical Capability: Under the Technical Capability factor, capability statements will be evaluated to determine the if the offeror 1) demonstrates its knowledge skills, and abilities to eradicate invertebrate and vertebrate pest including, but Not Limited to, vermin, insects, arachnids, incidental invaders, birds, bats, and rodents (Section 1), 2) demonstrates that the offeror can meet the required timeframes in the SOW, (3) the different methods the offeror plans to use to monitor/track pests (i.e., knowledge of IPM practices), and (4) required Reporting (Section 9.3), as well as (5) meeting the requirement for video monitoring, and (6) prevention or treatment of bat related issues(Sections 4.7 and 4.8)).

(c) Past Performance: The past performance evaluation will assess the relative risks associated with a quoter’s likelihood of success in fulfilling the solicitation’s requirements as indicated by the quoter’s record of past performance. The past performance evaluation may be based on the contracting officer’s knowledge of and previous experience with the service being acquired, Contractor Performance Assessment Reporting System (CPARS) at http://www.cpars.gov/, or any other reasonable basis.

(d) Price: The Government will evaluate the total price for reasonableness. The total price will be computed by adding the total of all line-item prices, including all options.

(End of provision) http://www.cpars.gov/ http://www.cpars.gov/

B.3 STATEMENT OF WORK

1. SCOPE

The Contractor shall provide all management, supervision, personnel, labor, tools, supplies, materials, transportation, equipment, and other items necessary to provide pest control and management at the Phoenix VA Health Care System (PVAHCS) for the development and implementation of a comprehensive Integrated Pest Management Program (IPM) (Document Display | NEPIS | US EPA). The pesticide formulations used shall be United States Environmental Protection Agency (EPA) certified, and approved, for use in the manner applied, and must comply with Federal, State, and Local regulations. The Contractor shall be knowledgeable and certified to apply, maintain, and mix pesticide formulations in accordance with all Federal, State, and Local regulations. Contractor shall assume full responsibility for compliance with the VA’s Green Environment Management System (GEMS); Federal Insecticide Fungicide Rodenticide Act (FIFRA); Environmental Protection Agency (EPA) guidance; Occupational Safety and Health Administration (OSHA) regulations; and VHA Directive 1850.02 dated December 22, 2022 (including any future updates), as they apply to

IPM.

2. REQUIREMENTS

2.1. The contractor shall provide all necessary labor and material to control, reduce, or eliminate from the interior/exterior of listed facilities and all Medical Center grounds, throughout the term of the contract, invertebrate and vertebrate pest including, but Not Limited to, vermin such as rats and mice; gophers, groundhogs, foxes, skunks, coyotes, and rabbits; stray cats and dogs; pigeons; insects such as bees, wasps, flies, bed bugs, mosquitoes, roaches, silverfish, gnats, mosquitoes, spiders, crickets and ants; arachnids such as spiders, mites, black widows, tarantulas, scorpions; incidental invaders such as, crickets, earwigs, midges, millipedes, centipedes, ground beetles, clover mites, termites and bats; to the satisfaction of the Contracting Officer Representative (COR).

2.2. The contractor shall be knowledgeable with the prevention, treatment, and eradication of bed bugs. The contractor will respond within 4 hours of notification to treat for Bed Bugs.

2.3. All Contractor personnel shall understand IPM principles and practices and can implement them (see above link). The Contractor shall have the background and experience to identify pests and knowledgeable about pest life cycles, habits and the conditions that affect pest populations.

2.4. Contractor shall have a Board-Certified Entomologist (BCE) or Associate Certified Entomologist (ACE) within staff and available for consultations. Additionally, the Contractor shall have a written IPM policy describing their overall objectives relating to IPM.

2.5. Contractor must be able to provide a non-chemical approach to address burrowing rodents at the request of the COR at no additional cost.

2.6. The Contractor (or subcontractor if used) shall possess a business license issued by the state of Arizona to provide pest control services. The Contractor shall provide proof of licensing to the government prior to contract award. The contractor shall provide proof of insurance for Pest Control Services Licenses must be submitted 30 days after award.

https://nepis.epa.gov/Exe/ZyNET.exe/P100DQQK.txt?ZyActionD=ZyDocument&Client=EPA&Index=2011%20Thru%202015&Docs=&Query=&Time=&EndTime=&SearchMethod=1&TocRestrict=n&Toc=&TocEntry=&QField=&QFieldYear=&QFieldMonth=&QFieldDay=&UseQField=&IntQFieldOp=0&ExtQFieldOp=0&XmlQuery=&File=D%3A%5CZYFILES%5CINDEX%20DATA%5C11THRU15%5CTXT%5C00000003%5CP100DQQK.txt&User=ANONYMOUS&Password=anonymous&SortMethod=h%7C-&MaximumDocuments=1&FuzzyDegree=0&ImageQuality=r75g8/r75g8/x150y150g16/i425&Display=hpfr&DefSeekPage=x&SearchBack=ZyActionL&Back=ZyActionS&BackDesc=Results%20page&MaximumPages=1&ZyEntry=3 https://nepis.epa.gov/Exe/ZyNET.exe/P100DQQK.txt?ZyActionD=ZyDocument&Client=EPA&Index=2011%20Thru%202015&Docs=&Query=&Time=&EndTime=&SearchMethod=1&TocRestrict=n&Toc=&TocEntry=&QField=&QFieldYear=&QFieldMonth=&QFieldDay=&UseQField=&IntQFieldOp=0&ExtQFieldOp=0&XmlQuery=&File=D%3A%5CZYFILES%5CINDEX%20DATA%5C11THRU15%5CTXT%5C00000003%5CP100DQQK.txt&User=ANONYMOUS&Password=anonymous&SortMethod=h%7C-&MaximumDocuments=1&FuzzyDegree=0&ImageQuality=r75g8/r75g8/x150y150g16/i425&Display=hpfr&DefSeekPage=x&SearchBack=ZyActionL&Back=ZyActionS&BackDesc=Results%20page&MaximumPages=1&ZyEntry=3

2.7. Require weekly evaluation of bird population. Semi Monthly bird control maintenance to all solar parking structures and monthly rooftop pigeon population control process.

2.8. Bird Control Maintenance shall consist of decontamination services, to include sanitizing areas where bird droppings are found, removing, and disposing of all fecal matter. Bird Control maintenance also includes deterring pigeons from roosting on beams and ensuring that the areas have repellants in place, including removal of any nests. If agreed on necessity, installing netting. Inspecting and monitoring flocks and prevent infestation.

2.9. The contractor (or its subcontractor, if used) shall be Arizona certified as a pesticide applicator. The contractor shall furnish a copy of state certification (current certificates of competency in pest management in all categories or sub-categories identified by the State of Arizona) to the COR prior to the performance of work commencing.

2.10 The contractor personnel shall wear an appropriate and professional uniform with company’s logo/name tag.

2.11 If the contractor proposes to add or replace personnel, the contractor shall submit the individuals certificate/license before starting work.

3. SCHEDULE OF BUILDINGS

3.1. Pest management services throughout the period of this contract shall be performed on the premises of the Phoenix VA Health Care System (PVAHCS) located at, 650 E. Indian School Road, Phoenix, Arizona 85012, exterior and interior. Bed Bug services will be on call and required at all outpatient clinics listed.

3.2. Bed Bug service will be provided at the CBOCs upon request. No other services will be provided at CBOCs. Should the Government add or delete buildings during the performance, the CO shall negotiate with the contractor for increase or decrease of pricing. The Government reserves the right to add and delete facilities as the area of service expands geographically.

NOTE: Inspection and treatment of kitchen areas may be made Only between the hours of 8:00 p.m. and 11:00 p.m. and Inspection and treatment of Canteen may be made Only between 12:00 am (Midnight) to 5:00 am (prior to opening).

Building 1 Main Hospital Building 2 Engineering /Laundry

Building 2A Engineering Building 8 Ambulatory Care Clinic (ACC) Building 13 Electrical Substation Metal

Building 14 & 14A Storage Building 16 Community Living Center Building 20 Storage Building 21 Research & Pain Center Building 22 Logistics warehouse

Building 23 & 23A Volunteer Services Building 24 Regional Council Office Building Building 25 Storage Building 26 Storage Building 27 Offices Building 28 Nurses Training

Bldg. 29 Dental Building 31 Substance Abuse/ Rehab Building 32 Guard Shack Building 33 Guard Shack Building 34 Physical Therapy

42 Each Solar Panels/ Parking covers Building 37 Parking Garage

CBOC’s:

Staff Sergeant Alexander W. Conrad VA Health Care Clinic 3285 S. Val Vista Dr.

Gilbert, AZ 85297 Midtown VA Clinic 5040 N 15th Ave Phoenix, AZ 85015 Southwest VA Health Care Clinic 9250 W. Thomas Rd., Ste 400 Phoenix, AZ 85037 Thunderbird VA Health Care Clinic 9424 N. 25th Ave.

Phoenix, AZ 85021 Northeast VA Health Care Clinic 11390 E. Via Linda Rd., Ste. 105 Scottsdale, AZ 85259 Northwest VA Health Care Clinic Grand Avenue Professional Plaza 13985 W. Grand Ave., Suite 101 Surprise, AZ 85374 32nd Street 400 North 32nd Street (32nd and East Van Buren Street) Phoenix, Arizona 85008 Globe 5860 South Hospital Drive Suite 111 Globe AZ 85501

3.2 It is estimated that at least four (4) visits per month are necessary in the Canteen and Dietetics Food Production areas.

3.3 The contractor shall be flexible to provide services 7 days per week including federal holidays.

3.4 Notification of work orders – the COR or designee will be delivered to the contractor via email.

3.5 After completion of service, the contractor shall return the completion of the work order by email.

3.6 Technician will sign in/out for PM services and any service outside of PM. Sign in/out log will be maintained in the EMS office spaces (Building 1 Basement Room 0106)

3.7 Company will provide a monthly pest control inspection schedule. Schedule is to be sent to the COR 1 month prior.

4. CONTRACTORS RESPONSIBILITY

All tasks shall be accomplished to meet the guidelines in the National Pest Control Association’s “Good Practice Standards”. The Integrated Pest Management (IPM) services required of the contractor are as follows:

4.1 Determine which pest, management measures are appropriate and required.

4.2 Recommend environmental sanitation practices that restrict or eliminate food, water, or harborage for pest.

4.3 Pest management tasks shall be scheduled, and deviations or changes shall require prior approval from the COR or designee.

4.4 As much as possible the selection and utilization of non-chemical control methods which eliminate, exclude, or repel pests (i.e., insect electrocution devices, traps, caulking, air screen, etc.) would be preferred. When it is necessary to use chemicals to affect control and or eliminate, use the most environmentally sound pesticide(s).

4.5 Control and treatment of general structural arthropod pest (i.e., cockroaches, ants, carpet beetles, spiders to include removing built up spider webs on interior and exterior of buildings, carpenter ants/bees and bee nest/hive removal, etc.)

4.6 Control and treatment of stored product pests (saw-tooth grain beetle, red/confused flour beetles, Trogoderma beetles, grain moths, etc.)

4.7 Control and treatment of rodents (mice and rats). When rodents or other issues exist, t

The contractor shall utilize traps, video monitoring, and other acceptable means to battle isolated instances, as well as infestation. This includes but is not limited to inspections of ceiling, walls, sewers, roof, and basement subterranean sections.

Video monitoring in the ceilings may be required for the detection of rats. When issues occur, such as engineering issues and structural issues as they relate to pest control, which are beyond the control of the Environmental Management Service, the contractor shall utilize video monitoring at the request of COR. Contractor will identify rodent damage, and access points. If access point is the sewer system contractor is authorized to use sewer bait stations. Contractor will provide the government with reports that include pictures of damage and access points so that the appropriate repairs can be made. Traps are to be checked 3 times per week until abatement is complete. Video monitoring is allowed can only be placed in ceilings and or areas that are not easily accessible by humans with the approval of the COR.

Control of all birds, including bird nest removal.

4.8 Control and exclusion of all Bat related issues including guano (excrement) and sanitation services. Exclusion depends on the situation, but may include removal of bats, locating and closing area where bats are getting into the building, and relocating bats in accordance with State or Federal regulations.

4.9 Inspections and treatment of buildings and grounds to be made during regular work hours from 8:00 a.m. to 5:00p.m., unless otherwise specified. All visits must be made at a time satisfactory to the COR. Such visits must be made at least once per month in designated areas. Pest Control technicians will make weekly inspections after normal business hours (8:00 a.m. – 5:00 p.m.) in food production areas to ensure there are no pest control issues to be addressed.

4.10 In addition to the estimated visits, Contractor shall be required, at no extra cost, to visit the installation within 4 hours after receiving notice from the COR or designated representative that a pest control problem exist, and attention is required.

4.11 Response time 24/7, four (4) hours response times for all pest-related incidents (requests).

4.12 During Daily, Weekly or Monthly inspections, the contractor will provide the necessary corrective actions, and document/record all actions in the logbook located in the EMS admin office Building 1 Basement Room 0106.

4.13 The contractor shall have a contingency plan in the event the contractor is unable to perform services or have services performed as required. The contractor will immediately notify the COR or designee and provide a justification for non-performance and institute the contingency plan.

5. RESIDUAL TREATMENT

5.1 During regularly schedule visits, the Contractor shall apply appropriate pesticides and obtain approval regarding type of pesticide from the COR or designated representative prior to dispensing, but not in areas where food is exposed. The formulations used shall be E.P.A. registered for use in the manner applied, and must comply with Federal, State, and Local regulations. During the months of February through November inclusive, the exterior perimeter of all buildings listed in PWS paragraph 3, Schedule of Buildings, and all trash dumpsters and the trash compactor will be treated with residual pesticides deemed most appropriate to address identified pest problem, and approved by the COR

5.2 Treatment of food handling areas are limited to only times when food is not being held, processed, prepared, served and while not occupied by facility employees. The contractor at no time enters facility elevators which are occupied by food service equipment or inpatients while in possession of pesticides or application equipment.

5.3 Contractor shall avoid using pesticides as much as possible or pesticides with a low volatility and as odor free as possible to keep order levels from affecting patients.

5.4 The contractor shall submit a list of pesticides for intended use in critical areas listed below to the COR, Chief of EMS, or designee prior to any application. The planned use of pesticides in these areas requires recognition of the attendant hazards to occupant’s supplies, equipment, and surfaces. The contractor will document work completion and keep a record in the critical areas as required by the office of the investigator general.

Critical Areas:

Pharmacy Respiratory Care Areas Research Facilities Supply Processing Distribution Operating Rooms Intensive Care Units Canteen Kitchen Dietetics Kitchens GI (Gastrointestinal) Clinic

6. RESTRICTION OF PEST MANAGEMENT MATERIALS

6.1 All pesticides and traps shall be approved by the COR prior to performance of the contract. Unused portions of pesticides shall be removed within a time limit set forth by the manufacturer’s guidelines. VA has banned the use of the selective herbicide 2,4- Dichlorophenoxyacetic (2,4-D)

6.2 The contractor shall be required to furnish PVAHCS prior to initial application of pesticides and rodent control chemicals, the trade name (if any) and chemical names of the chemicals used and A LABEL SHOWING THE CONTENTS, a Material Safety Data Sheet, the use strength of the chemicals as applied and the antidote thereto.

Contractor will furnish the same information each time he proposes to change chemicals or products used in the performance of this contract. The products must be approved by PVAHCS prior to the treatment in the event of infestation or and/or contact with material by humans. All pesticides used by the Contractor must be registered with the United States Environmental Protection Agency (EPA), State and Local jurisdiction.

6.3 The contractor shall supply, complete, and submit a monthly chemical usage report to the COR or designee.

6.4 The Contractor will be required to furnish to the COR the Safety Data Sheets (SDS) and trade names (if any) and names of chemicals to be used in the performance of this contract prior to initial application.

7. REMOVAL OF TRAPPED OR DEAD ANIMALS

All trapped animals and /or animal carcasses killed by pesticides applications shall be recovered and disposed of by the contractor immediately. Examples of such animals include, but are not limited to, rodent, cats, dogs, and pigeons.

8. STORAGE OF PEST MANAGEMENT MATERIALS

No pest control materials or equipment shall be stored or kept at any of the installations when the operator is not working.

9. REQUIRED CONTRACTOR REPORTING

9.1 Contractor personnel will check in at the beginning of their scheduled service and out at the end of their scheduled service with the offices identified herein. Personnel performing services at the Carl T Hayden VA Medical Center will check in and out through the COR utilizing the sign in/out procedure detailed in section 3.6. Sign-in/out sheet will be completed for each visit.

9.2 The contractor will fill out the forms furnished by COR, reflecting what pest was identified and where pesticide was applied, the name of the pesticide, formulation percentage, and the total amount of finished pesticide used. These forms will be filled out and signed by the Contractor designated representative after each visit to the installation.

9.3 Summary of contractor’s reporting/admin requirements. Contractor will send a monthly schedule of PM to the COR. Government will email service requests;

contractor will acknowledge by replying to the request with details of scheduling and or any pertinent information concerning the upcoming service. Contractor will arrive on site and utilize the sign in/out procedure in the EMS office Building 1 Basement Room 0106. Upon signing out the contractor will leave the filled out Integrated Pest Management Service Report (IPMSR) in the designated spot.

Contractor will provide a complete monthly report of all PM and service calls to the COR.

10. SPECIAL PROVISIONS

All contractor personnel performing pesticide applications of these areas below shall adhere to the following provisions:

10.1 Food Handling Area: Treatment of these areas is limited to only times when food is not being held processed, prepared, served, and while not occupied by facility employees.

10.2 Elevators: The Contractor personnel shall at no time enter the facility elevators which are occupied by food service equipment while in the possession of pesticides or application equipment.

10.3 Patient Occupied Areas: Contractor personnel shall utilize pesticides with a low volatility and as odor-free as possible to keep odor levels from affecting patients in these areas.

11. INTERFERENCE TO NORMAL FUNCTION

Contractor personnel are required to stop pest control applications or inspections for infestation, momentarily, so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts when it is necessary for them to work on station during normal business hours.

12. SECURITY CONSIDERATIONS

This project does not require acquisition of a service requiring connection of devices or systems to a VA Network; therefore, no security accreditation package is required.

13. PRIVACY AND HIPAA CONSIDERATIONS

13.1 This project does not require acquisition of a service that involves storage, transmitting or exchanging VA sensitive information as this requirement.

13.2 Privacy Awareness Training: all Contractor employees performing work under this contract are required to complete VA Privacy Awareness Training prior to being allowed to perform contract duties at PVAHCS facilities, and annually thereafter.

Complete the VHA Privacy Policy Training web-based course, available at the site:

https://www.ees-learning.net/librix/loginhtml.asp?v=librix.

13.3 Training completion certificates shall be forwarded in one submission/package to the

Contracting Officer within thirty (30) calendar days of award or exercise of option https://www.ees-learning.net/librix/loginhtml.asp?v=librix period. If any contractor employees fail to complete initial or annual Privacy Awareness training, the COR shall report any deficiencies to the contractor. The COR will not permit a deficient contractor employee to perform contract duties at PVAHCS facilities until s/he receives the contractor employee’s current training completion certificate.

14. DISPOSAL OF HAZARDOUS WASTES

The contractor shall not dispose of any excess pesticide containers or any other materials contaminating pesticides at any location of the PVAHCS Medical Center facility premises except as specified by the COR, Environmental Management Department.

15. CONTRACTORS QUALITY CONTROL PROGRAM (QCP)

15.1 Quality Control Plan: The contractor shall develop and maintain a quality control plan to establish and maintain quality control to ensure all contract requirements are met.

The contractor’s QCP shall include the following: An inspection plan covering all services. The inspection plan must specify the areas to be inspected on either a scheduled or unscheduled basis and how often inspections will be accomplished and documented, and the title of the individual(s) who will perform the inspection. The contractor shall submit a written Quality Control Plan as part of their quote. The plan shall specifically address the contractor’s strategy to provide quality workmanship, and for correcting deficiencies.

15.2 On-site records of all inspections conducted by the contractor noting necessary corrective action taking. The Government reserves the right to request copies of any and/or each inspection.

15.3 The methods for identifying and preventing deficiencies in the quality of service performed before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

15.4 The contractor shall maintain records of certifications and ongoing training of each employee performing services under this contract.

15.5 The contractor shall maintain on-site records of any complaints or problems. With procedures taken to allow for corrections and/or elimination before effects caused interruption of performance of contract.

15.6 The contractor shall participate in scheduled and/or non-scheduled conference calls with the VA representatives to provide a report of on-going operational issues.

15.7 The contractor shall have a system that verifies the certification of individuals providing pest services to PVAHCS. The contractor will make this available for review by the VA.

15.8 If a treatment is inadequate (as per specifications), the contractor shall return within 2 hours after receipt of notification by the COR to retreat previously treated area(s).

16. CERTIFICATIONS AND TRAINING REQUIREMENTS

16.1 All personnel performing work under this contract will need documentation showing they have had necessary training and or licensing to perform the service. The contractor will have approximately 2 weeks from the date of award to provide this documentation.

16.2 The contractor shall have a training program that covers all aspects of the scope of work and shall comply with federal, state, local, and OSHA requirements.

17. RESPONSE TO SERVICE REQUESTS

17.1 The contractor must respond to requests for after-hours services as described in 2.2, 4.9, and 4.10 to the Environmental Management Services (EMS) Phone number 602- 277-5551 Ext: 6600. The COR will follow up if a verbal request is made with a written request via email. The contractor is to respond to the email notification to ensure acceptance of the request. The time of the service begins when verbal acceptance has been made by contractor to the COR.

17.2 A service representative adequately equipped with all necessary equipment, chemicals and or other necessary instruments shall arrive at the PVAHCS within the designated response time.

17.3 The service representative will be prepared to begin work immediately to resolve the expressed issues by the COR, when service is requested. Work needed to resolve the issue will continue without interruption until the problem is resolved.