36C26219R0070-0001001.pdf

B.4 STATEMENT OF WORK (Updated as of 5/15/2019)

1.0 REQUIRED SERVICES:

The Contractor shall provide the following staffing with the duties as shown:

1.1 Materials Handler/Warehouse:

Major Duties

a. General:

This position serves as a Warehouse Worker located within the

Receiving/Distribution area of the Logistics Service in the Veterans Affairs Health

Care System performing work that involves receiving, storing, selecting, and shipping general and/or specialized bulk and bin materials and equipment.

b. Warehouse:

1) Receives, stores and ships bin and bulk supplies, materials and equipment.

2) Receives, stores and moves hazardous and toxic materials and substances, such as certain types of chemicals or radioactive materials, in accordance with facility and regulatory requirements.

3) Prepares shipping and inventory documents for manual or automated inventory systems as well as participates in conducting inventory of stock on hand and communicates discrepancies to leadership. Ensures products and shelving are marked with corresponding identification numbers.

4) Consolidate materials and provide maximum space utilization and protection of materials. Coordinates incoming and outgoing shipments and placement of materials on the docking area, which may require scheduling personnel to facilitate movement of materials in accordance with priorities, scheduling requirements and space allocations.

5) Assists in developing plans for storage and arrangement of stock in accordance with VA regulations and requirements that determine the configuration setup, movement, rearrangement and traffic flow. Manages space and storage in accordance with VA regulations for a specific commodity or equipment group, such as general supplies, construction materials, medical supplies, and high value items.

6) May serve as a member of a warehouse project team of materials handlers involved in special projects, such as conversion of the warehouse from a manual to an automated system, relocating a major commodity or equipment group, or setting up a new commodity group area.

7) Makes off-site deliveries in motor vehicle, truck, or van not exceeding 26000

Gross Vehicle Weight Rating (GVWR), with electrical or hydraulic lift.

8) Performs other duties as assigned.

c. Work Schedule:

Full-Time (8 Hours per day), Monday through Friday

1st Shift: 8:00 am-4:30pm

1.2 Supply Technician:

Major Duties:

a. General:

The primary purpose of the temporary supply technicians is to ensure that supplies and material are distributed to all areas serviced by Logistics to include, sterile and non-sterile medical supplies, instruments sets, and equipment. Assignments include but are not limited to: scanning, barcoding, receiving, storing, and the distribution of medical and surgical supplies, instruments, and other material. The work requires knowledge of applicable policies and procedures as well as inventory systems such as the generic inventory package (GIP), bar-coding, aseptic procedures and Logistics processes.

b. Supply Distribution:

1) Maintains stock at primary and secondary inventory locations for all clinical and administrative services. This involves pulling stock inventory and material from main inventory for delivery; replenishing stock inventory; interacting with clinical and administrative customers to ensure issues and needs are identified and either resolved or escalated to supervisors or Inventory Management Specialists as needed; maintaining records on stock levels; recommending revisions in stock levels as needed to supply changes to Inventory Management Specialists;

communicating to the lead or supervisor any concerns related to supplies, equipment and procedures, providing information as needed orally or in writing regarding customer or external stakeholder issues, general telephone inquiries and visitor referrals; communicating with customers and vendors to obtain information regarding medical supplies.

2) Monitors expiration dates, rotates stock to limit outdates and removes items from use as required by outdates. Supports managers in checking inventory for stock identified for recalled items and hazard alerts; ensures critical supplies are appropriately monitored and controlled, resolving deviations when possible, and escalating significant deviations to the Inventory Management Specialists.

3) Performs daily inventory of primary and secondary inventory points using bar coding equipment on a predetermined schedule that will allow for timely replenishment orders. Resolves differences between records and physical count of stock.

4) Distributes items according to established or ad hoc requirements in computerized inventory management systems such as GIP. Utilizes a pager or similar device to expedite the pick/delivery of items needed in user areas throughout the VA HCS and supported catchment area. Fills requests for items based on daily schedules of need or on an emergent basis as appropriate.

5) Cleans assigned secondary areas (shelves and bins) in accordance with aseptic principles as published in infection control guidelines, local Standard Operating

Procedures (SOPs), and Joint Commission standards as scheduled.

6) Delivers supplies in a timely and accurate manner, ensuring supplies and material delivered are in sterile and operational condition. Deliveries will be to wards, clinics and other secondary locations that may be in remote sites. Delivery by motor vehicle may be required. Completes specialty cart preparation and stocking.

7) Supports wall-to-wall and periodic inventories. As needed, assists in other functional areas of the Section and performs other duties as assigned. Inventory

Control – Receiving; receives supplies and material into the VA Health Care

System and supported catchment area.

8) Unpacks/uncrates supplies from shipping cartons; properly stores supplies and material in main/primary inventory areas. Stores items in accordance with established guidelines, utilizing a computerized inventory system, to ensure sterility and integrity of the supplies and material and the data integrity of the inventory management system. Through periodic inventory and discussion with ward and clinical personnel, maintains stock levels, returns reusable supplies to the distribution area, and informs clinic and ward personnel on new or changed items and supplies, current medical supply resources, and shelf life. Performs other duties as assigned.

c. Work Schedule:

Full-Time (8 Hours per day), Rotating Schedule:

2nd shift 2:00 pm-10:30 pm, Monday through Friday

3rd shift: 10:30 pm – 07:00 am, Friday through Tuesday

2.0 GENERAL REQUIREMENTS:

The Contractor shall coordinate the onboarding of contract staff with the Contracting Officer’s

Representative (COR). Any changes to Contractor Key Personnel will be reviewed by the

COR. The COR will communicate and coordinate any directions with the Contractor’s designated representative. The Contractor shall provide qualified personnel per the qualifications set forth herein. The Contractor shall ensure they have qualified staff for all shifts during the hours of operation as previously defined in this SOW. The Contractor shall provide staff and services according to the criteria set forth in this contract, and all personnel including any replacement personnel shall meet all contract requirements.

3.0 HOURS OF SERVICE/COVERAGE:

The contractor shall provide 6 staff per day during the hours and days prescribed below. Contractor staff shall be present and working during the specified timeframes. The COR shall approve any changes to this requirement in writing.

Labor Categories Shift Hours Number of Specialist

Material Handler 1st Shift 08:00 am - 04:30pm Monday - Friday

Supply Technician 2nd Shift 02:00 pm - 10:30 pm Monday - Friday

Supply Technician 3rd Shift 10:30 pm - 07:00 am Friday - Tuesday

4.0 NATIONAL HOLIDAYS:

The Contractor is not required to provide services on the following National Holidays (in addition to other federal recognized days as specified by the Office of Personnel

Management):

When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U. S. Government. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday by U.S. Government.

Also, included would be any other day specifically declared by the President of the United

States to be a National Holiday.

5.0 AUTHORIZED SERVICES:

Only those services specified herein are authorized under this contract. Contractor shall be cautioned that only the Contracting Officer (CO) may authorize additional services and that reimbursement shall not be made unless prior authorization is obtained.

6.0 CHANGES:

The contractor is advised that only the CO acting within the scope of this contract has the authority to make changes which may affect this contract terms and conditions, quality, quantity, price, and/or delivery. The contractor must contact the CO for approval in the event there are changes prior to proceeding. No other individual has the authority to make these binding changes and/or commitments.

In the event that the Contractor commits to such changes at the direction of any person other than the CO, the changes shall be considered to have been made without proper authority and

New Year’s Day 1 January

Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Independence Day July 4th

Labor Day First Monday in September

Columbus Day Second Monday in October

Veterans Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th no adjustment shall be made in contract price to cover any increase in costs incurred as a result thereof.

7.0 CONTRACTING OFFICER REPRESENTATIVE (COR):

A COR may be delegated to assist the CO in the administration and monitoring the resulting contract. A Delegation of Authority letter issued to the COR, a copy of which will be sent to the Contractor, will state the responsibilities and limitations of the COR. The COR is not authorized to change any of the terms and conditions of the resulting contract.

8.0 CONTRACT MONITORING

The Government shall specify a Supervisor/Manager who shall be responsible for monitoring the daily performance of contractor employees. The Government shall only observe and monitor contractor staff who are required to be on-site daily Monday through Friday during the hours of

06:30 am to 3:00 pm. The Government shall not supervise any of the Contractor employees at any given time. The assigned Supervisor/Manger shall communicate with the Contractor daily and/or when required to address any issues/concerns regarding the Contractor employees.

Contractor shall take appropriate action involving their employees. Contractor shall report any findings to the Supervisor/Manager and the COR.

The Contractor shall notify the COR and CO immediately and in writing of the contractor’s employee name and of changes in employees appointed to fulfill all the requirements of the contract. Also, any substitution of employees due to illness or vacation.

9.0 CONTRACTOR EMPLOYEES ROSTERS

Current written rosters of all regular and alternate employees shall be provided to the CO and

COR. Employees not listed on the rosters shall not be allowed to work at the VAGLAHS. The

Contractor shall ensure that sufficient backup employees are trained, have had a background investigation completed and received a VA issued contractor badge and are available to provide the required services.

10.0 IDENTIFICATION OF CONTRACTOR EMPLOYEES:

a. The Contractor shall ensure that the employees assigned shall be cognizant of sexual harassment, drug-free workplace and other appropriate federal employment requirements.

b. Contractor’s Employees: Both parties agree that the contractor temporary supply technicians employees performing under the contract shall not be considered VA employees for any purpose and shall be considered employees of the contractor only.

In addition, the COR shall act as the primary point of contact (POC) between the

CO and the contractor. The representative shall have full authority to act on behalf of the contractor on all matters relating to daily operations of contract performance.

An alternate POC shall also be designated. The contractor shall provide the names and telephone numbers of the POC(s) in the space below:

Primary POC:

Position Title:

Telephone No.:

Email Address:

Alternate POC:

Position Title:

Telephone No.:

Email Address:

11.0 BADGES:

All contractor employees shall be required to wear VA provided identification (I.D.) badges above the waist at all times while on the VA grounds. Contractor shall be required to coordinate with the COR to obtain the VA provided I.D. badges for all staff. All VA provided I.D. badges shall be returned at the end of the contract or upon completion of service. Failure to wear ID badges may result in removal from any of the VA facilities and/or otherwise referred to

Government property.

12.0 STANDARDS OF CONDUCT:

The Contractor employees shall present a neat, well groomed, professional appearance at all time.

The Contractor employees shall not wear sandals, flip-flop style footwear, or open toed shoes.

Contractor employees found to be under the influence of, consuming, or using alcohol or drugs while on duty shall be subject to administrative action from the CO, which may include contract termination. Alcohol/Drug use in the workplace shall not be tolerated.

The contractor shall ensure that all contractor employees have met qualifying criteria. Ultimately, the decision to accept or reject contractor employees rests with the CO. Non-acceptance of contractor employees does not relive the contractor from satisfying and fulfilling the requirements of the contract.

The Government reserves the right to refuse acceptance of Contractor employees whose personal or professional conduct jeopardized or interferes with the operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, dereliction or negligence in performing directed tasks, or other abuse, or other conduct resulting in formal complaints by staff members to designated Government Representatives. Standards for conduct shall mirror those prescribed by current Federal Employees Regulations.

13.0 SECURITY BACKGROUND CHECKS:

The Contractor employees shall complete a fingerprint and have a National Criminal History

Check (NCHC) completed prior to performing services.

The Contractor employees will only be issued non-PIV badges and do not require a full background investigation.

14. 0 INSURANCE LIABILITY:

Prior to commencement of work to be performed, the Contractor shall furnish an insurance certificate indicating that the coverage outlined in paragraphs a and b have been obtained and that it may not be changed or canceled without a guaranteed thirty (30) day notice to the CO.

a. The Contractor shall maintain Workers Compensation and Employee’s Public

Liability Insurance in accordance with the laws of California.

b. The Contractor shall comply with all applicable Federal and State laws regarding liability for the injury or death of an employee in performing the work under this contract and shall hold the Government harmless against any or all loss, cost, damage, claim expense or liability for accident or injury to persons or property occurring in the performance of this contract.

15.0 SAFETY AND FIRE PREVENTION:

The Contractor shall take such safety precautions as necessary to protect the lives and health of the occupants of the building. Fire and Safety deficiencies, which exist and are part of the responsibility of the contractor, shall be immediately corrected. If the Contractor fails or refuses to correct deficiencies promptly, the CO may issue an order stopping all, or any part, of the work.

The Contractor shall comply with applicable Federal, State, and VA safety and fire regulations and codes, which are in effect during the performance period of the contract. The Contractor employees shall follow applicable facility policies concerning fire/disaster programs.

16.0 OTHER REQUIREMENTS:

a. VA Policy: Possession of weapons is prohibited. Enclosed containers, including tool kits, are subject to search. Violations of VA regulations may result in citations answerable in the United States (Federal) District Court.

b. Parking Policy: It is the responsibility of Contractor employees to park only in designated parking areas. Parking information is available from the VA Police. The

VA shall not validate or make reimbursement for parking violations of the

Contractor’s employees under any circumstances.

c. Smoking Policy: Contractor employees may smoke only in designated areas.

Smoking is allowed in all outside designated smoking areas that are 40 feet away from building entrances unless indicated otherwise. Enclosed patios connected to facility buildings are considered part of the building and as such are non-smoking areas.