36C26126Q0761.docx
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- R430--VA Palo Alto Security Coverage
- Solicitation number
- 36C26126Q0761
About this file
This is a Sources Sought Notice for security guard services at the VA Palo Alto Health Care System. The Department of Veterans Affairs Network Contracting Office (NCO 21) is seeking contractor capability information to provide comprehensive security coverage across multiple locations in the San Francisco Bay Area region from September 1, 2026, through August 31, 2030. The primary campus location is VA Palo Alto Health Care System at 3801 Miranda Avenue, Palo Alto, California 94304, with additional service locations in Menlo Park, Marina, Fremont, San Jose, and Capitola. The contract is firm fixed price with invoicing required through VA's electronic invoice system (Tungsten). Product Service Code is R430 (Security Services) under NAICS 561612 (Security Guards and Patrol Services) with a small business size standard of $29.0 million.
Security staffing requirements total approximately 13 full-time equivalent guards distributed across locations, including four guards at the main Palo Alto campus providing 24/7 emergency room coverage, traffic control Monday-Friday 6:00 AM to 2:30 PM, and roving patrols at Defender's Lodge and Fisher Houses 11:00 PM to 7:30 AM seven days weekly. Additional guards are required for five satellite clinics with varying schedules. The Statement of Work specifies contractor-furnished uniforms, equipment, cellular phones with Nextel Direct-Connect, and computer connectivity; guards must meet California state certification requirements and undergo physical examinations, psychological assessments, and background checks prior to duty assignment. Price estimates are requested for 12 line items totaling approximately 40,128 contract hours across regular operations, special events, emergency services, and holiday coverage. Interested contractors must respond by email to Cynthia.diezel@va.gov by July 1, 2026, at 10:00 AM PST with company socioeconomic status, SAM registration, capability statement, relevant project experience, subcontracting plan compliance with the 50 percent personnel cost limitation for small businesses, and completed price estimate template.
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| SUBJECT* |
| VA Palo Alto Security Coverage |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 95652 |
| SOLICITATION NUMBER* |
| 36C26126Q0761 |
| RESPONSE DATE/TIME/ZONE |
| 06-11-2026 10AM PACIFIC TIME, LOS ANGELES, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
SET-ASIDE
| PRODUCT SERVICE CODE* |
| R430 |
| NAICS CODE* |
| 561612 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office (NCO) 21
POINT OF CONTACT*
Contracting Officer Cynthia Diezel cynthia.diezel@va.gov 916-923-4567
PLACE OF PERFORMANCE
| ADDRESS |
| VA Palo Alto Health Care System |
3801 MIranda Ave
Palo, Alto, CA 94304
POSTAL CODE
COUNTRY
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
Sources Sought Notice Sources Sought Notice
DESCRIPTION
| *= Required Field |
| Sources Sought Notice |
Sources Sought Notice
Statement of Work Security Services VA Palo Alto Health Care System Section 1: General Information
1.1 General: This is a non-personal services contract to provide security services for the Palo Alto Campus of the VA Palo Alto Health Care System (VAPAHCS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor shall meet the standards in this contract.
1.2 Period of Performance: September 1, 2026, to August 31, 2030
1.3 Place of Performance:
VA Palo Alto Health Care System 3801 Miranda Ave Palo Alto, CA 94304 VA Palo Alto Health Care System Menlo Park / BAART Clinic Building 332 lobby.
795 Willow Road Menlo Park California 94025
VA Palo Alto Health Care System: MG Gourley Outpatient Clinic 201 9th Street Marina, CA 93933
VA Palo Alto Health Care System: Fremont Outpatient Clinic 39199 Liberty Street Fremont, CA 94538 VA Palo Alto Health Care System: San Jose Outpatient Clinic / Vet Center 5855 Silver Creek Valley Pl San Jose, CA 95138 VA Palo Alto Health Care System: Capitola Outpatient Clinic 1350 41st Avenue Suite 102 Capitola, CA 95010
1.4 Personnel Required:
Palo Alto A total of (4) Security Guards are required at all operational times, e.g. (2) of the Security Guards will man posts monitoring campus traffic, one (1) Security Guard will work at the Defender’s Lodge and Fisher Houses 1 & 2 during the night shift (7) days a week. (1) Security Guard will work the ER 24/7 including holidays.
Menlo Park BAART Program personnel total (1) Security for tour of duty MG Gourley Outpatient Clinic personnel total (3) Security for tour of duty Fremont Outpatient Clinic personnel total (1) Security Guard for tour of duty Capitola Outpatient Clinic personnel total (1) Security Guard for tour of duty San Jose Outpatient Clinic (2) Security Guards for tour of duty
1.5 Hours of Operation:
Coverage for the Palo Alto traffic main campus will be between the hours of 6:00 A.M. to 2:30 P.M., Monday to Friday. ER Department 24/7 security coverage fixed post excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
Coverage for the Defenders Lodge Building, and Fisher Houses 1 and 2 roving at Palo Alto will be between the hours of 11:00 P.M. to 7:30 A.M., 7 days a week excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
Coverage for Menlo Park BAART Program will be between the hours of 5:30 A.M till 2:30 P.M. Monday to Friday, Saturday coverage 7 A.M. till 11 A.M, Holidays 7 A.M. till 11 A.M. excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings or Government directed facility closings.
Coverage for Capitola Outpatient Clinic will be between the hours of 9:00 A.M. to 3:00 P.M, Monday to Friday excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings or Government directed facility closings.
Coverage for MG Gourley Outpatient Clinic will be between the hours of 6:30 A.M. to 6:30 P.M., Monday to Friday excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
Coverage for Fremont Outpatient Clinic will be between the hours of 7:00 A.M. to 7:00 P.M., Monday to Friday excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
Coverage for San Jose Outpatient Clinic will be between the hours of 6:30 A.M. to 9:30 P.M., Monday to Friday, Holidays 8am till 4:30pm excluding Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.6 Type of Contract: The government will award a Firm Fixed Price contract.
1.7 Invoicing: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.
More information on the VA Financial Services Center is available at http://www.fsc.va.gov/einvoice.asp Vendor e-Invoice Set-Up Information:
Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have questions about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:
· Tungsten e-Invoice Setup Information: 1-877-489-6135
· Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com
· FSC e-Invoice Contact Information: 1-877-353-9791
· FSC e-invoice email: vafsccshd@va.gov Section 2: Definitions & Acronyms
2.1 Definitions:
Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
Subcontractor: One that enters a contract with a prime contractor. The Government does not have a contract with the subcontractor.
Workday: The number of hours per day the Contractor provides services in accordance with the contract.
Work Week: Monday through Friday, unless specified otherwise.
2.2 Acronyms:
| CAO | Clinic Administrative Officer | |
| CD | Clinic Director | |
| CMO | Chief Medical Officer | |
| CO | Contracting Officer | |
| COR | Contracting Officer Representative | |
| PPE | Personal Protective Equipment | |
| RHA | Regular Hours of Assignment | |
| SOP | Standard Operating Procedures | |
| VA | Veterans Affairs | |
| VAPAHCS | Veteran Affairs Palo Alto Health Care System | |
| VHA | Veterans Health Administration |
Section 3: Government Furnished Property, Equipment, and Services None Section 4: Contractor Furnished Items and Services
4.1 Uniform & Equipment. The Contractor shall furnish and maintain in acceptable condition, at no cost to contract guard employees, all items of uniform and equipment necessary to perform work required by this contract, as discussed in this section.
4.2 Cellular telephone with Nextel Direct-Connect capability. Furnish the phone number and direct connect number to the COR.
4.3 Computer and internet connectivity that will enable guards to send/receive official email. Guards will not have access to the VA local area network and are not authorized to use VA furnished computers.
4.4 Uniforms. Standard of appearance shall conform to those prescribed in VAHB 0730. Any disputes regarding application of the standard shall be referred to the Contracting Officer. The uniform will be neat, clean, and well-pressed. The color of the Contractor's guard force uniforms shall be in accordance with California State Law. All employees performing under this contract shall wear the same color and style of uniform. Appropriately styled feminine uniforms shall be worn by female members of the guard force.
4.5 Badge: Appropriately lettered badges, indicating the jurisdiction from which guard authority is obtained, shall be worn as part of the uniform (providing such authority is grantable under state and local laws). Shoulder patches lettered to indicate the identity of the Contractor shall be worn on the shoulder of the uniform jacket and shirt. Identification nametags shall be worn over the right breast shirt pocket. No other identification of the Contractor or employee shall be worn or displayed on the uniform.
4.6 Approved uniforms and related accessories, listed below, do not have to be new but must be in good condition:
A. Shirt, short sleeve B. Shirt, long sleeve (optional) C. Trouser, all-season weight D. Necktie, Clip-on or Breakaway E. Jacket, winter, patrol type (Reefer style) F. Jacket, light weight.
G. Gloves (pair), color to match accessories.
H. Key strap w/flap I. Flashlight J. Flashlight holder
4.7 Long sleeve shirts are optional. When wearing a long sleeve shirt, the necktie will also be worn.
4.8 Leather shoes (low quarter type) or police-style boots plain toe and standard heel. The color of the shoe shall match the color of leather equipment accessories. Shoes/boots will be of plain design, in good repair and shine to a luster.
4.9 The color of uniform accessories and equipment shall be in accordance with California State law.
NOTE: NO GUARD MAY ENTER ON DUTY WITHOUT WEARING
THE PROPER UNIFORM INCLUDING ACCESSORIES.
4.10 Each guard on duty shall be equipped with supplementary equipment including, but not limited to, notebooks, pens, pencils, replacement flashlight batteries and bulbs, and traffic control safety apparel (reflective vests, gloves, traffic batons, etc.), as appropriate to operations. Guards shall not be permitted to provide themselves with any unauthorized supplemental or personal such as concealed or unconcealed firearms, knives, "come along", or other such nonstandard items.
Section 5: Specific Tasks
5.1 Guard Services: Assignments will include the following:
A. Entrance Control Post. Operate and enforce a system of personnel identification. Perform package inspection when directed to do so.
B. Roving Patrols. Conduct patrols in accordance with established routes and schedules.
C. Traffic Control. Direct vehicle and pedestrian traffic as required to ensure safety.
D. Building Rules and Regulations. Observe building occupants and visitors for compliance with posted rules and regulations.
E. Law and order. Maintain law and order within the areas of assignment.
F. Unauthorized Access. Discover and report people attempting to gain unauthorized access to the property.
G. Hazardous Conditions. Take immediate action to prevent injury of patients or staff (use safety cones to block area and direct activity around the hazard, etc.)
H. Injury or Illness. Obtain professional assistance in accordance with procedures in the officer’s Duty Book in the event of injury of illness to Government employees, Veterans, or others while in the building or on the grounds.
I. Additional Duties. Turn off unnecessary lights, check safes, lock type repositories, and cabinets, close windows, open and secure doors, and gates, monthly alarm testing mutual aid alarms and motion intrusion alarms for the facility etc.
J. Reports and Records. Prepare required reports as required/directed. Maintain necessary records. As necessary, turn reports and records in to designated official. Submit a daily activity report to the COR (fax or email).
K. Civil Disturbances. Perform such other functions as may be necessary in the event of situations or occurrences such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security and/or safety of the Government, its employees, property, and the public, lawfully in buildings or on the grounds under the control of the Government.
L. Emergencies. Respond to emergency situations and provide appropriate assistance. Immediately notify the VA Police, COR, as appropriate, of action taken.
5.2Additional Safety Duties: In the event of a serious incident, the contractor shall immediately notify the VA Palo Alto Health Care System Police (650) 858-3901 in accordance with VA PAHCS Police SOP, Notification Requirements During Serious Incidents. The additional security personnel may be utilized to assist VAPAHCS medical staff aiding VAPAHCS staff who are conducting the screening of patients/visitors entering the facility by asking questions do you have a fever or cough have you traveled outside the US in the past.
5.3 Prior Approval Before Work: Contractor's personnel who are employed under this contract shall have been approved by the COR or his/her designee prior to beginning duties. Approval shall be based on meeting the qualification standards in the contract, plus other background information obtained regarding the individual which attests to his/her fitness for the required duty.
5.4 Special Events / Emergency Services/ Call backs, Selected Saturdays, and Holidays: Upon the request of the Contracting Officer’s Representative (COR), the contractor shall provide Security Guard Services for special events, emergencies, call backs, selected Saturday, and holiday during the year, whether scheduled or unscheduled. These events can be holidays or other days designated by the COR. These special events, emergency situations, callbacks and selected Saturday and Holiday may require work after the normal work hours or an increase in personnel during normal work hours. In the event special event notification will be given to the contractor at least 6 hours in advance. The special event task will be on an as needed basis at the hourly labor rate agreed to and specified in the Price Schedule. During emergency security personnel may be utilized to assist VAPAHCS medical staff aiding VAPAHCS staff who are conducting the medical screening of patients/visitors/staffs entering the facility. VAPAHCS will provide training for security personnel during any emergency assistance involving security personnel.
5.5 Reserve Personnel (Back-up Staff) Prior to commencement of work on this Contract, the Contractor is required to submit to the COR, the names and all necessary documentation of fully trained and qualified personnel who will be used in a reserve capacity (e.g. to replace guards on scheduled or non-scheduled sick leave or vacation, to respond to emergency service, or similar situations), for approval via email to the COR.
5.6 Limitation on Work Hours to be provided by Individual Employees: No employee of the contractor shall provide more than twelve (12) hours of service in any twenty-four (24) hour period unless the work periods are separated by an eight (8) hour non-duty period (“service” includes VA contract work and any other employment). This limitation may be temporarily adjusted by the CO verbally in emergency situations which are beyond the control of the Contractor (i.e. weather conditions that prevent the next shift from getting to the building, civil disturbances, bombings, etc.). A written confirmation of the waiver must be obtained for each occurrence.
5.7 Supervision: Contractor shall provide access to supervisor level personnel during all authorized duty shifts. Each supervisor shall have a background with a minimum of two (2) years of successful experience supervising commercial or industrial security guards.
5.8 Ongoing Communication: The contractor supervisor shall personally contact the COR during the first week of every month to review and discuss matters of mutual concern. Contact may be in person or by telephone.
5.9 Health and Physical Fitness Requirements:
A. All employees assigned by the Contractor to work under this contract shall be physically able to perform all general patrol duties, functions, and activities; shall be free from any communicable disease; shall be well proportioned as to height and weight; shall be in good general health without physical defects or abnormalities which would interfere with the performance of these duties; shall possess binocular vision correctable to 20/30 (Snellen); shall be free of color blindness, and be capable of hearing ordinary conversation at 15 feet with either ear without benefit of a hearing aid.
B. Each employee shall be given a physical examination without cost to the Government or the employee, and medical certification attesting to the results of this examination shall be furnished to the COR on Standard Form 78, to be provided after contract award, at least five days prior to anticipated date of assignment. This form must receive the approval of the COR prior to assignment of the employee to duty.
C. In addition, all Contractor employees providing services specified under this contract must undergo a psychological assessment without cost to the Government or the employee, attesting to the results and provide results via memo on letterhead from the psychiatrist’s office. The memo shall be furnished to the COR after contract award, at least five days prior to anticipating date of assignment. This form must receive the approval of the COR prior to assignment of the employee to duty. Security guard duties include personal encounters with patients, visitors, and other employees. Encounters are often with mentally ill, irrational or disturbed persons who, although assaultive or destructive, must be handled with understanding, full control of force, and unimpeded judgment. Any emotional or mental condition which could cause the applicant to be a hazard to others or self during stressful situations and physical altercations will disqualify him/her.
D. The employee shall be re-examined annually, and the results shall be furnished by the COR and CO.
E. All employees shall be literate in English to the extent of reading and understanding printed regulations, detailed written orders, training instructions and material, and shall be able to compose reports which convey complete information.
F. Individuals shall have no established medical history or medical diagnosis or epilepsy or diabetes, or where such a condition exists, the individual shall provide medical evidence that the condition can be controlled with proper medication so that the individual will not lapse into a coma or unconscious state while performing assigned guard services duties.
G. An individual who has been incapacitated due to serious illness, injury, disease, or operation, which could interfere with the effective performance of assigned guard services duties shall, prior to resumption of such duties, provide medical evidence of recovery and ability to perform such duties.
H. Individuals shall have no established medical history or medical diagnosis of habitual alcoholism or drug addiction, or, where such a condition has existed, the individual shall provide certified documentation of having completed a rehabilitation program which would give a reasonable degree of confidence that the individual would be capable of performing assigned guard services duties.
5.10 Meal Periods: The Guard whose tour includes a non-paid lunch period shall be relieved from duties during such period, normally not to exceed 30 minutes, by certified personnel and shall not be required to remain within proximity of his/her duty station.
5.11 Rest Periods: The Guard normally may be granted a rest period not to exceed fifteen (15) minutes during each four (4) hours of continuous duty. Rest periods may not, under any circumstances, be continuations of the lunch period. Rest periods will not be granted at the beginning of the workday or immediately prior to the end of a workday. Rest periods will also not be accumulated.
5.12 Work Scheduling Procedures: The Criteria for establishing work schedules and requirements for contract relief period and for starting and stopping work are contained herein:
A. Work schedules for supervisors and guards shall be prepared by the Contractor on separate schedules and posted in work areas, at least one week in advance, at four-week intervals. (For continuity and familiarity with requirements, the Contractor should have individual post(s) manned by the same guard(s) on a normal weekly basis, not to exceed a total of 40 hours per week. Low turnover in personnel is also desirable. Schedules shall be prepared on a form approved by the COR and the VA Police Chief, or designee. Changes to the schedules shall be posted in work areas in sufficient time prior to schedule change to ensure that employees affected by a change in duty hours are properly notified.
B. The removal or changing of guards from assigned post(s) must be approved by the COR or VA Police Chief or designee. (Unless an emergency exists).
C. Guards may not leave their posts until properly relief arrives. When this occurs, it will be specifically noted.
D. All guards and supervisors shall be in proper uniform and ready to begin work promptly at the start of their shift. The Supervisor is responsible for ensuring that guards meet uniform and appearance standards before being logged in for duty. Those who fail will be rejected for duty until they comply and will not be permitted to log-in for pay until such time as the Supervisor deems them fit. All personnel shall remain on the job in full uniform until the end of their full tour of duty. Discrepancies will be noted in duty log and reported by Contractor Supervisor to VA Police Chief or designee. Repeated incidents may be considered cause for permanent removal from performance under this contract, if determined to be in the best interest of the Government by the VA Police Chief or designee and requested through the Contracting Officer.
5.13 Post Award Conference: A post award conference will be held at a time and place designated by the CO, to be attended by the Contractor, the Contractor's supervisor, the COR, the CO, and other officials designated by the CO. The conference agenda shall include as a minimum:
A. Performance Requirements B. Training Requirements and Schedules C. Certification of Personnel Qualifications D. Uniform and Accessory Requirements E. Government Furnished Property and Services F. Contractor Furnished Property and Services G. Quality Assurance
5.14 Training
A. To be eligible to perform under this contract, each contract guard shall meet California State requirements for guards.
B. The Contractor shall provide the COR a recommended plan for training Guards and supervisors. The plan must list training and/or courses that will be required for employees and an approximate schedule for attendance. This plan will also include methods the Contractor will use to maintain continuity of contract guards and supervisors with a minimum turnover in personnel.
C. The Contractor shall submit to the COR written certification that each guard has been trained in accordance with California State Law and the Contractor Training Plan.
D. All formal training required shall be administered (i.e., taught, presented) by people who are certified in accordance with California State Law.
5.15 Authority and Jurisdiction
A. Each guard must carry identification required by California State Law (Guard Card).
B. Copies of guard licenses and permits required by California State Law will be furnished to the COR upon request.
C. The Contractor's employee shall maintain a valid state security officer's certification during the term of his/her employment under the contract.
5.16 On-Site Supervision
A. The Contractor shall provide the name(s), telephone number(s), and address(es) of the onsite or in field supervisor, in writing, to the COR prior to performance under this contract. The term "onsite supervisor" means a person designated in writing by the Contractor who has authority to act for the Contractor on a day-to-day basis at the work site or vicinity.
B. The Contractor shall provide the level of supervision to ensure that employees are properly performing all duties as specified in accordance with contract.
C. The onsite or in-field supervisor shall assure that guard(s):
1) Are in uniform and present a neat appearance.
2) Maintain a continued state of proper training.
3) Possess the necessary permits, authority, etc.
4) Maintain continued liaison with the COR or designated alternate.
5.17 Special Contract Requirements
A. Recording Presence: Each contract security person must sign-in when reporting for duty and sign-out when leaving at the end of the shift. A Record of Time of Arrival and Departure, or other approved sign-in/sign-out form or call log shall be utilized as specified by COR. The sign-in and sign-out location will be designated by the COR who may accept recommendations offered by guard supervisors. Entries made for arrival and departure will be countersigned by an authorized representative of the Contractor. Changes/corrections in the log will also be initialed – NO erasures or deletions. Submit daily activity reports to the COR (fax or email).
B. Reporting Work Hours Provided: The Contractor shall submit to the COR, attached to the invoice, a legible report or form documenting the hours worked by each productive contract employee during the previous month. This report shall be certified by the Contractor as to its accuracy. The Contractor’s on-site supervisor may submit and certify the report as being accurate if the Contractor has provided written authorization to do so. The report will be used by the Government to verify compliance with the man-hour requirements of the contract and will be the basis for verification and approval for invoice payment. Hours will be verified by COR.
C. Standards of Conduct: The Contractor shall be responsible and legally liable for employee performance and for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. The Contractor is also responsible for ensuring that employees do not disturb papers on desks, open desk drawers or cabinets, use Government telephones, or access computerized internet, software or network except as authorized. Each guard is expected to adhere to standards of behavior that reflect credit on themselves, their employer, and the Federal government. Disciplinary actions, including removal actions, shall be the responsibility of the Contractor. VA Police Chief and Contracting Officer are to be kept apprised of actions and situations.
D. Removal from Duty: The Government may also require the Contractor to immediately remove any employee(s) from the worksite(s) should it be determined that individuals are being assigned to duty who have been disqualified for either suitability or security reasons, or who are found to be unfit for performing security duties during their tour(s) of duty. The Contractor shall comply and provide a replacement. Such a determination of unfitness may be made for the following types of incidents of misconduct or delinquency:
1) Violations of VA Rules and Regulations Governing Security, Law Enforcement, and Standards of Conduct on Veterans Affairs Property, 38 CFR 1.218.
2) Neglect of duty, including sleeping while on duty, unreasonable delays or failure to carry out assigned tasks, conducting personal affairs during official time, lack of or limited productive service and refusing to render assistance or cooperate in upholding the integrity of the security program at the worksite.
3) Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.
4) Disorderly conduct, use of abusive or offensive language, quarreling, rude inappropriate comments, sexual harassment, intimidation by words or actions, or fighting. Also, participation in disruptive activities which interfere with the normal and efficient operations of the government.
5) Theft, vandalism, immoral conduct, or any other criminal act.
6) Selling, consuming or being under the influence of intoxicants, drugs, or substances which produce similar effects.
7) Involvement in commercial activities at any time while on Government controlled property (including soliciting sale, donation, etc., from employees, patients, or others).
8) Improper use of official authority or credentials.
9) Unauthorized use of communications equipment or Government property (includes unauthorized or personal use of internet, long distance telephone services or government computer network).
10) Possession or Misuse of weapons(s).
11) Violation of security procedures or regulations.
E. The Contracting Officer, in conjunction with COR, will make all determinations regarding the removal of a person(s) from the work site(s). In the event of a dispute, the Contracting Officer will make final determination. Specific reasons for removal of an employee(s) will be provided in writing to the Contractor.
F. Control of Contract Personnel: The Contractor shall have the sole responsibility and prerogative of selection, assignment, transfer, management, and control of contract staff in performance of this contract. The VA does not hire individuals to perform under this contract and shall not hold “selection interviews” of any kind. However, all guards the Contractor proposes to assign are subject to the approval of the COR. The Contractor shall not employ any persons for work on this contract who are not fully qualified. Proof of qualifications shall be as required by California State Law for guard personnel. If persons are identified to the Contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the VA and its population, they shall be immediately removed from performance and may face legal charges. Quality oversight shall be provided by the COR.
Section 6: Applicable Publications As used throughout the following policies and regulations, any reference to "VA police" mean "Contractor personnel."
6.1 Regulations
A. Safeguarding Personal Information and VA Records: VAPAHCS Health Care System Memorandum #00PO-10-06, Privacy Policy.
B. Contraband: VA PAHCS Health Care System Memorandum #07-09-13, Illegal Weapons, Contraband Searches, and Access to Patient Vehicles.
C. Violence in the Workplace: VA PAHCS Health Care System Memorandum #05-09-51, Intimidating and Disruptive Behavior in the Workplace (Code of Conduct) D. Parking: VA PAHCS Health Care System Memorandum #07-09-04, Parking and Traffic Control E. Armed assailants: VA PAHCS Health Care System Memorandum #07-09-07, Response to an Active Threat Event.
6.2 Manuals
A. Security and Law Enforcement, VA Handbook 0730. http://www1.va.gov/vapubs/viewPublication.asp?Pub_ID=93&FType=2 B. VAPAHCS Police Service SOP.
6.3 Administrative Matters
A. Preparation for Assaultive Behavior: VAPAHCS HCSM 07-10-05, Mandatory Reporting of Injuries from Assaultive/Abusive Behavior, Including Domestic Violence, & Injuries from Deadly Weapons B. Management of Assaultive Behavior: VAPAHCS HCSM 11C-08-10, Management of Patients with Behavior Problems C. Bomb Threat Incident Plans: VAPAHCS HCSM 07-09-03, Bomb Threat Procedures Section 7: Attachments Attachment #1 Minimum Contractor-Furnished Training Attachment #2 Quality Assurance Surveillance Plan Attachment #3 Contractor Security Requirements Attachment #4 VA Handbook 0730
Attachment #5 Wage Determination
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DESCRIPTION
THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY.
No Solicitation is currently available.
All information contained in this Sources Sought Announcement is preliminary, as well as subject to modification, and is in no way binding on the Government. The Government will not pay for any information submitted in response to this request. The information requested will be used solely within the Department of Veterans Affairs to facilitate decision making and will not be disclosed outside of the Government. The determination of a procurement strategy, based upon the comments submitted in response to this Sources Sought Announcement, is solely within the discretion of the Government.
The applicable North American Industry Classification System (NAICS) Code is 561612, Security Guards and Patrol Services, and the small business size standard is $29.0M.
The Department of Veterans Affairs (VA) Network Contracting Office (NCO 21) is soliciting information from contractors that can provide security guard services for the VA Palo Alto Health Care System (VAPAHCS). A draft copy of the Statement of Work (SOW) is attached.
Brief Description of Services See attached Draft SOW.
Capability Statement All interested contractors must respond by email to Cynthia.diezel@va.gov before 10:00 A.M. PST on July 1, 2026.
Please answer the following questions when responding:
1. What is your company’s Socioeconomic Status? (ex: small business, large business, SDVOSB, etc.)
a. If SDVOSB or VOSB, are you registered with the Small Business Administration?
Veteran Small Business Certification (sba.gov)
2. Provide Company’s legal name along with Unique Entity ID (SAM) number.
3. Primary point of contact, including phone number and e-mail address.
4. Capabilities Statement.
5. Describe experience in providing : Contractor shall security services for the Palo Alto Campus of the VA Palo Alto Health Care System (VAPAHCS).
6. List other Projects (Government and Commercial) that are similar in scope and size.
7. As this is a service acquisition, the Small Business Administration and the Federal Acquisition Regulation have a Limitations on Subcontracting requirement. For all small businesses, to include SDVOSB and VOSB, “At least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern.” See FAR 52.219-14 and FAR 52.219-27 available in full text at https://www.acquisition.gov/far/html/52_217_221.html
7a. Of the service actions listed above, which one(s) will your company perform as the prime contractor using its own personnel without subcontracting?
7b. With respect to the service actions listed above, which action(s) do you intend on subcontracting or using other than your company’s own personnel?
7c. Of those services that will be performed, approximately what percentage will be paid to the subcontractor(s)?
8. GSA Contract Number, if applicable.
9. Fill out the price estimate (5 Option Years) attached.
*Failure to provide the information requested above (items 1-9) will be considered non-responsive and will not be considered a viable source.
RFQ 36C26126Q0761 number has been assigned and should be referenced on all correspondence regarding this announcement.
The Government will use this information when determining its business type decision.
This synopsis is not to be construed as a commitment by the Government and no contract will be awarded as a direct result of this Sources Sought announcement.
| Line Item | |
| PRODUCT/SERVICE NAME | |
| QTY | |
| UNIT OF ISSUE | |
| UNIT PRICE | |
| TOTAL PRICE |
| 0001 |
| Security Service for VA Palo Alto Main Campus, ER Department, Defender's House/Fisher House (4 x Guards) |
| 14296 |
| HR |
| 0002 |
| Security Service for VA Palo Alto Main Campus, ER Department, Defender's House/Fisher House (Special Events, Emergency Services, Call Backs, Selected Weekends |
| 2020 |
| HR |
| 0003 |
| Security Service for VA Palo Alto Main Campus, ER Department, Defender's House/Fisher House (D-CLIN Security Escort Hours) |
| 240 |
| HR |
| 0004 |
| Menlo Park BAART (Regular Hours) |
| 2824 |
| HR |
| 0005 |
| Menlo Park BAART(Holiday Hours) |
| 52 |
| 0006 |
| Capitola OPC (Regular Hours) |
| 1500 |
| HR |
| 0007 |
| MGGourley / Marina OPC (Regular Hours) |
| 9000 |
| HR |
| 0008 |
| MGGourley / Marina OPC (OT and Callback Hours) |
| 150 |
| HR |
| 0009 |
| Fremont OPC (Regular Hours) |
| 3000 |
| HR |
| 0010 |
| San Jose OPC (Regular Hours) |
| 6000 |
| HR |
| 0011 |
| San Jose OPC (Holiday Hours) |
| 96 |
| HR |
| 0012 |
| San Jose OPC (OT and Callback Hours) |
| 100 |
Notes: Contractors must have a current registration in the System for Award Management (SAM) at https://sam.gov/SAM/ SDVOSB and VOSB firms should be registered at the time of submission and verified at Veteran Small Business Certification (sba.gov) Sources Sought Notice Sources Sought Notice
| *= Required Field |
| Sources Sought Notice |
Sources Sought Notice
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File details come from the government source that posted it. Updated .