PP Questionnaire.docx

DOCX document 18 KB Posted

Attached to
Home Oxygen - VA Northern California Healthcare System
Solicitation number
36C26126Q0420
Issued by

About this file

This is a Past Performance Questionnaire template for evaluating contractor performance on home oxygen services contracts with the Department of Veterans Affairs (VA). The form is designed to be completed by evaluators who have direct experience with an offeror's past performance and must be submitted to david.alvarez4@va.gov no later than April 23, 2026. The questionnaire covers a home oxygen services solicitation (36C26126Q0420) for the VA Northern California Healthcare System, with a period of performance spanning five ordering periods from October 1, 2026, through September 30, 2031.

The questionnaire evaluates contractor performance across 19 criteria using a five-point rating scale (Outstanding, Above Average, Satisfactory, Marginal, or Unacceptable), with mandatory additional commentary required for any Marginal or Unacceptable ratings. Key evaluation areas include compliance with contract requirements, timeliness of performance, labor and safety standards compliance, contract management effectiveness, staff integrity and personnel management practices, quality control, training compliance, flexibility, reliability, technical responsiveness, problem notification, invoice accuracy, and professional conduct. The form also includes yes/no questions regarding cure notices, willingness to re-award, customer satisfaction, and overall contract compliance. Evaluators must provide their full name, position, company/organization information, contact details, and signature; responses are considered source selection sensitive with evaluator identities protected from disclosure per FAR 15.301-1.

View the file

Other files

File Type Posted
36C26126Q0420 0002 CANX.pdf PDF
Quality Assurance Surveillance Plan - 4-8-26.pdf PDF
36C26126Q0420 CLINS Price Per Unit.xlsx XLSX spreadsheet
36C26126Q0420 0001.pdf PDF
36C26126Q0420 Questions and Responses.pdf PDF
Quality Assurance Surveillance Plan-NorCal.pdf PDF
PP Questionnaire.docx DOCX document
36C26126Q0420.pdf PDF

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey; Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, April 23, 2026 to david.alvarez4@va.gov . Further, Offeror must include a copy of each requested Past Performance Information page with proposal submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Please complete and return to: david.alvarez4@va.gov No Later Than: April 23, 2026

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Revolutionary FAR Overhaul (RFO) 15.301-1 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to david.alvarez4@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) to circle your response.

Describe exactly what type of Home Oxygen service(s) were provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided temporary medical staffing or similar services. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?

O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s handling of staff integrity issues.

O A S M U

Q6. Rate the contractor’s personnel management practices.

O A S M U

Q7. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. How well did the contractor comply with the training requirements with respect to its employees?

O A S M U

Q9. What extent was contractor flexible in responding to changing needs?

O A S M U

Q10. To what extent was the contractor reliable?

O A S M U

Q11. To what extent was the Contractor responsive to technical directions?

O A S M U

Q12. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.

Yes No

Q13. Would you award another contract to this contractor? If no, explain on the following page.

Yes No

Q14. Was the customer satisfied with the service provided? If no, explain on the following page.

Yes No

Q15. To what extent did contractor notify you of problems of potential issues?

O A S M U

Q16. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q17. Was the contractor professional and courteous in its interaction with you?
Yes No
Q18. Did the contractor respond promptly to requests?
Yes No
Q19. Did the contractor meet all expectations under the contract?
Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to david.alvarez4@va.gov Do NOT return survey to the company you are evaluating

File details come from the government source that posted it. Updated .