S02 36C26124Q0383 Pest Control - Revised.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C26124Q0383 07-15-2024

Maricela Berrones-Gauger 559-225-6100 6792 08-02-2024

12PM PDT

Department of Veterans Affairs

Network Contracting Office (NCO) 21

855 M Street, Suite 1020

Fresno CA 93721

X 100

X

561710

$17.5 Million

N/A

VA Palo Alto Health Care System

3801 Miranda Avenue

Palo Alto CA 94304

855 M Street, Suite 1020

Fresno CA 93721

FMS-VA-2(101) Financial Services Center

PO BOX 149971

Austin TX 78714-9971

See CONTINUATION Page

Contractor Shall Provide Pest Control Services In Accordance

With PWS for VA Palo Alto Health Care System and Satellite

Facilities.

Period of Performance: 09/01/2024 - 08/31/2029

Base Year: 09/01/2024 - 08/31/2025

Option Year 1: 09/01/2025 - 08/31/2026

Option Year 2: 09/01/2026 - 08/31/2027

Option Year 3: 09/01/2027 - 08/31/2028

Option Year 4: 09/01/2028 - 08/31/2029

See CONTINUATION Page

X 1

Maricela Berrones-Gauger

Contracting Officer

36C26124Q0383

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 39

C.5 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.6 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ... 40

C.7 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.8 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.10 VAAR 852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-

OWNED SMALL BUSINESS EVALUATION FACTORS (JAN 2023) (DEVIATION)

C.11 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (OCT 2019)

C.12 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.4 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.6 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

E.8 52.216-1 TYPE OF CONTRACT (APR 1984)

E.9 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.10 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

(FEB 1998)

E.11 VAAR 852.215-72 NOTICE OF INTENT TO RE-SOLICIT (OCT 2019)

E.12 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE

RESOLUTION (OCT 2018)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Specialist: Maricela Berrones-Gauger

Maricela.Berrones-Gauger@va.gov

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or [ ] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly [ ]

b. Semi-Annually [ ]

c. Other [X] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS:

All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests. VA's Electronic Invoice Presentment and Payment System - The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission.

Please go to this website:

http://www.tungsten-network.com/US/en/veterans-affairs/ to register and begin submitting electronic invoices, free of charge. The Department of Veterans Affairs Tungsten Number is: AAA544240062 (this allows you to file invoices online for free.)

More information on the VA Financial Services Center is available at:

http://www.fsc.va.gov/einvoice.asp.

Vendor e-Invoice Set-Up Information:

If you have questions about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

• Tungsten e-Invoice Setup Information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

• FSC e-Invoice Contact Information: 1-877-353-9791

• FSC e-invoice email: vafsccshd@va.gov

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

12.00 MO __________________ __________________

Integrated Pest Management (IPM) Control For VAPAHCS Facilities and Infrastructure In Accordance With Performance Work Statement

(PWS).

Contract Period: Base POP Begin: 09-01-2024 POP End: 08-31-2025 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent Control

MANUFACTURER PART NUMBER (MPN): N/A

and Infrastructure In Accordance With Performance Work Statement

(PWS).

Contract Period: Option Year 1 POP Begin: 09-01-2025 POP End: 08-31-2026 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent and Infrastructure In Accordance With Performance Work Statement

(PWS).

Contract Period: Option Year 2 POP Begin: 09-01-2026 POP End: 08-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent and Infrastructure In Accordance With Performance Work Statement

(PWS).

Contract Period: Option Year 3 POP Begin: 09-01-2027 POP End: 08-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services

PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent and Infrastructure In Accordance With Performance Work Statement

(PWS).

Contract Period: Option Year 4 POP Begin: 09-01-2028 POP End: 08-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent

GRAND TOTAL __________________

B.3 PERFORMANCE WORK STATEMENT

Integrated Pest Management Services (for Integrated Pest Management Plan) VA Palo Alto Health Care System (VAPAHCS)

3801 Miranda Avenue, Palo Alto CA. 94304

1. PURPOSE

1.1 Integrated Pest Management (IPM) Services are needed for VA Palo Alto Health Care System (VAPAHCS) Integrated Pest Management Services involve the implementation of an Integrated Pest Management (IPM) plan which will achieve long term environmental sound pest suppression using a wide variety of technological mechanisms and management practices. The IPM shall properly mitigate and address the pest infestations that are occurring (or that are expected to occur) at the facility.

2. OBJECTIVE

2.1 The contractor shall provide all supervision, management, laboratory testing, tools, supplies, equipment, transportation, and labor to develop and implement an Integrated Pest Management (IPM) plan for VA Palo Alto Health Care System (VAPAHCS) 3801 Miranda Avenue, Palo Alto CA 94304. The implementation of an IPM shall be done in a manner that ensures the health and general well-being of patients, staff, and visitors.

Such a plan must also include structural and procedural variations that reduce the food, water, harborage, and access used by pests. Contractor’s IPM shall also offer surveillance, trapping, pesticide application, pest removal components, and applicable reporting along with detailed, site-specific recommendations for structural and technical alterations, for pest control indoor and outdoor, within the property boundaries of the buildings.

3. GENERAL INFORMATION

3.1 PERFORMANCE PERIOD: The expected Period of Performance for this contract is a base year (of 12 months) and (4) option years (that are 12 months each). Option year renewals may or may not be exercised (based on needs of and at the discretion of) the U.S. Government. The actual performance period shall be established at the time of contract award.

3.2 TYPE OF CONTRACT: The Government contemplates the award of a Firm

Fixed Price contract for this requirement.

3.3 WORK HOURS (FOR EXECUTION OF SERVICES): The service schedule will be developed between the contractor and the Contractor Officer Representative (COR) (or other authorized designee/representative) at the beginning of the performance period. Normal, routine services will occur twice a week on Tuesdays and Thursdays. It is expected that the contractor be on site and perform work on these days. While on site it is required that the contractor check in with facility representatives to discuss the status/progress of the IPM and other pest management issues if needed. Services shall be performed during the VA normal business hours, 8:00 a.m. through 4:30 p.m., Monday through Friday, excluding Federal holidays. Any work that needs to take place outside of the scope of normal business hours shall be approved by the Contracting Officer’s Representative (COR) (or other authorized designee/representative) prior to the commencement of work. At least one (1) day advanced notice is required for work that is to be performed outside of normal business hours.

3.4 FEDERAL HOLIDAYS: As stated in Section 3.3 the Federal Holidays which are observed by the federal government are annotated below.

o New Year’s Day o Martin Luther King’s Birthday o President’s Day o Memorial Day o Independence Day o Labor Day o Columbus Day o Veterans Day o Thanksgiving Day o Juneteenth Day o Christmas Day o Any other day specifically declared by the President of the United States to be a national holiday

3.5 INTERFERENCE TO NORMAL FUNCTION:

Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts. In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

3.6 SCOPE OF CONTRACT AND CONTRACT MODIFICATIONS

The final contract will stipulate the responsibilities of the contractor and/or the government. The contractor and the government are required to adhere to the scope of the finalized contract. Any and all modifications shall be initiated and approved by the contracting officer. The contractor shall not receive payment for any work/services/deliverables that are/were not specifically authorized under the contract (as written or as modified).

4. CONTRACTOR STAFF/PERSONNEL QUALFICATIONS, EXPERIENCE, AND

OTHER REQUIREMENTS

4.1 All personnel performing work and executing services/deliverables shall possess the necessary capabilities, qualifications, and experience necessary to execute the specific tasks in this Performance Work Statement (PWS). No unqualified individuals shall perform work which is covered under the scope of the finalized contract at any time during the performance period. The Contractor shall furnish Pest Technicians who are certified in Integrated Pest Management and have all current Licenses, Education, and Certifications required by the State of California to perform Integrated Pest Management and apply pesticides in a public health setting. The Contractor shall also furnish all management, supervision, administration, insurance, surety bonds, equipment, supplies, parts, and properly registered and insured transportation necessary to perform All Integrated Pest Management (IPM) tasks in accordance with the terms and conditions of this contract for all identified locations in section of this Performance Work Statement.

The following requirements/stipulations are mandatory for contractors/contractor personnel (i.e. Inspectors, Chemical Applicators, and/or Technicians):

• Contractor shall be appropriately licensed and permitted in of the State California to perform pest control services, including wood destroying insect evaluation and control. (Only EPA and the State California Department of Agriculture approved pesticides and equipment shall be used during the performance of services).

• The contractor and personnel assigned to this contract shall be certified, licensed, and permitted to use pesticides for each given State (to include having current knowledge and recent experience in the commercial application of pest control treatments and execution of pest control services).

• Appropriate certifications and licenses to perform yearly inspection for termite infestation and treatment if required by the facility.

• Basic proficiency in speaking and writing English.

• While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility. This includes but is not limited to wearing/displaying identification badges and identifiable uniforms which specifies the company they are working for.

• Contractor will ensure that employees assigned to this service contract have had a general background check. Employees that cannot meet security and clearance requirements shall not be allowed to perform work under this contract.

• It is the responsibility of the contractor to park in the appropriate designated parking areas while on site. Parking arrangements shall be coordinated between the government and contractor at the beginning of the performance period before work begins. (The medical facility/government will not/does not validate or make reimbursement for parking violations for contractor personnel under any circumstances).

• Clean Up, Decontamination and Disposal of Hazardous Waste: The Contractor shall clean up after performance work of pest control. The Contractor shall not dispose any excess pesticides, pesticide container or any material contaminated by pesticides at any location on the Medical Center premises except as specified by the COR.

• Removal of Dead Insects/Animals: All Dead Insects/Animals shall be removed and disposed of by the Contractor within a reasonable time frame (indoors 4 Hours outdoors 12 hours) as established by the COR or VAPAHCS Pest Controller.

4.2 SITE SPECIFIC REQUIRMENTS (ADDITIONAL CONTRACTOR

QUALIFICATIONS)

• Pest management operations shall meet all Federal requirements as identified in Public Law 92-516, Federal Insecticide, Fungicide and

Rodenticide Act, dated November 28, 1975, as amended, and Executive Order 12088 (Federal Compliance with Pollution Control Standards) and appropriate. Occupational Safety and Health standards regarding hazard communication, personal protective equipment, and exposure standards.

The Contractor shall ensure pesticides and pest control operations are in compliance with California Code of Regulations (Title 3, Food and Agriculture), Division 6.

• Pesticides and Pest Control Operation. Comply with the pest control operations for the State of California

• Certification required for all applicators is Industrial, Institutional, Structural, and Health Related certificate acceptable to the California Environmental

Protection Agency

• The vendor firm must hold a General Pest and Rodent Control License issue by the California Department of Pesticide Regulation

• At least 1 technician must hold a Trapping License issued by the California

Department of Fish and Wildlife

• At least 1 technician must hold a Qualified Applicator License issued by the California Department of Pesticide Regulation

• Technicians used who are not licensed will have the appropriate Qualified

Applicator Certificate Card issued by the California Department of Pesticide

Regulation. Evidence of such certificate for technicians will be provided.

• Comply with the pest control operations for the State of California

5.0 INTEGRATED PEST MANAGEMENT (IPM) PLAN

Contractor’s Integrated Pest Management (IPM) Plan shall address and mitigate pest control issues for the facility within the scope described herein. The IPM consists of the following deliverables described below. Contractor’s IPM is also subject to the following conditions and stipulations that are referenced in this section. In addition to Section 5.0, Contractor personnel who are executing the IPM and performing services under the IPM must meet or exceed the requirements as contained in Section 4 of this PWS.

An Integrated Pest Management Plan (IPM) is not just routine application of pesticides, but rather a process of initializing a program that determines the best method of application after a thorough inspection, monitoring, and reviewing the data collected regarding the pest, so as to put in place control measures for environmentally safe treatment. Therefore, it is the government’s expectation that a contractor has knowledge and expertise regarding the methodologies of an IPM and how to best execute such an IPM in a medical center/hospital environment.

Adding/Deleting Building

The scope of this contract includes all the Medical Centers and CBOCs within the VAPAHCS. If changes are needed by either adding a new building or removing a building within the VAPAHCS, it will be covered under the scope of this contract. Any changes to the locations listed in section 1.3 of the Performance Work Statement will be handled through a bilateral contract modification.

5.1 INTEGRATED PEST MANAGEMENT (IPM) PLAN COVERAGE AREAS

The Integrated Pest Management Plan (IPM) will cover/encompass the buildings, levels/floors, and rooms that are annotated in table A.

Table A

Medical Centers

Palo Alto Medical Center 3801 Miranda Ave.

Palo Alto, CA 94304 Santa Clara County Approximately 755,102 Sq.

Livermore Medical Center 4951 Arroyo Rd.

Livermore, CA 94550 Alameda County Approximately 180,703 Sq.

Menlo Park Medical Center 795 Willow Rd.

Menlo Park, CA 94025 San Mateo County Approximately 285,101 Sq.

Community Based Outpatient Clinics

Fremont CBOC 39199 Liberty Street Fremont, CA 94538

Alameda County

San Jose CBOC (New) 5855 Silver Creek Valley

Pl San Jose, CA 95138 Santa Clara County

Capitola CBOC 1350 41st Ave., Ste 102

Capitola, CA 95010 Santa Cruz County

Monterey CBOC 201 Ninth Street

Marina, CA 93933 Monterey County

1776 Old Middlefield Way Mountain View, CA 94303

Santa Clara County

Palo Alto VA

Menlo Park VA

Livermore

5.2 DEFINITION AND SCOPE OF INTEGRATED PEST MANAGEMENT (IPM) PLAN

Definitions:

Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Subcontractor. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Workday. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Monday through Friday, unless specified otherwise.

Acronyms:

CBOC Community Based Outpatient Clinic COR Contracting Officer’s Representative IPM Integrated Pest Management LVD Livermore Division MPD Menlo Park Division MSDS Material Safety Data Sheets PAD Palo Alto Division PWS Performance Work Statement VA Veterans Affairs VAPAHCS Veterans Affairs Palo Alto Health Care System

PESTS INCLUDED:

1. General structural arthropod pests (i.e., cockroaches, ants, carpet beetles, spiders, carpenter ants, carpenter bees, and any other arthropod pests not specifically excluded from this contract).

2. Flying insect pests (i.e., housefly, stable fly, blow flies, etc.). State-of-the-art

Insect Light Traps (ILTs) may be installed to provide 24-hour monitoring. With different types of decorative and industrial lights, ILTs fit into any setting and are safe to use in both food and customer areas. As a last resort, optional chemical controls may be used – such as baits, liquid residuals, wettable powders, and fogging.

3. Predatory pests (i.e., lice, bedbugs, fleas, mites, ticks, bees, wasps, mosquitoes, scorpions, etc.) See additional comments below regarding bedbugs

4. Stored product pests (i.e., saw tooth grain beetle, red confused flour beetle, Trogoderma beetles, grain moths etc.)

5. Mice and Rats (i.e., house mouse, field mouse, roof rat, Norway rats, etc.)

6. Pest birds (i.e., pigeons, sparrows, blackbirds, including bird nest removal, etc.) Habitat modification discourages nesting and roosting. Exclusion and repellents are fundamental to an effective habitat modification program, including netting, filling holes, gels, bird coils and bird wire. Sanitization and removal of biologically hazardous fecal matter is important for many reasons. It helps reduce potential health hazards, prevents building and paint erosion, and creates a safer working environment by eliminating slippery surfaces. Bird

Clean Out also helps prevent birds from re-infesting the area.

7. Other vertebrate pests (i.e., dogs, cats, bats, squirrels, gophers, moles, skunks, snakes, rabbits, raccoons, etc.)

8. Aquatic pests (i.e., mosquito larva/pupae, algae etc.).

9. Wood destroying organisms (i.e., Winged termite warmers, subterranean termites, dry wood termites, fungi, wood boring beetles, etc.) See additional comments below regarding termites.

10. Removal of Cliff Swallows’ nests: Although Cliff Swallows are protected by the Migratory Bird Treaty act, the US Department of Fish and Wildlife Service allows us to remove the mud nests when swallows nesting season is over. In California, a permit is not required for this method if it is done before the birds arrive, during nest building when there are no eggs or young in the nest, or after the birds have left for the winter. If swallows have eggs or young in the nest, exclusion may not be used without a permit. Care shall be taken to perform this scope of work so as to prevent disruption of health care system activities. This shall involve working off-hours, after 4:30 pm. Given that Cliff Swallows are migratory birds and return to the same nesting site once the nests are established, the goal in this scope of work is to prevent nesting from occurring. The scope of this contract includes all buildings in Palo Alto, Menlo Park and in Livermore. A site visit is required to determine building height and visual inspection of any remaining old nests not removed from the previous spring.

Bedbugs are included in the contractor’s IPM for this requirement. See contractor requirement for bedbugs below.

• Bed Bugs – The Contractor shall employ the latest technology to eradicate bed bug infestation applicable to medical care facilities. Treatment will occur on a needed basis.

• Upon notice of a treatment, Contractor shall be able to provide treatment within four (4) hours of notification. Reasonable exceptions will be made for cases such as adverse weather or restriction of accessed by the Medical Center that are beyond a Contractor’s direct control. See Section 5.4.

EMERGENCY CALLS (CALL BACKS).

• The Defender’s Lodge and the Fisher House complex will require bed bug inspection and necessary treatment twice a week until notified otherwise. Bed bugs will be treated within 4 hours of notification Maximum of 24 hours.

Termites are included in the contractor’s IPM for this requirement. See contractor requirements for termites below.

• Contractor shall perform yearly inspection for termite infestation, treatment and must have appropriate certifications and licenses to perform such work.

• Preferred month for inspection: APRIL Inspection Services

• Upon initial service requirement the contractor shall make an assessment to determine if a particular location needs a weekly inspection service to address or mitigate issues relating to termites.

**Portable vacuums are the preferred method used for initial cleanouts of cockroach infestations, for swarming (winged) ants and termites, and for control of spiders in webs wherever appropriate.

PESTS EXCLUDED:

1). Pests that primarily damage outdoor vegetation

5.3 GENERAL CONSTRAINTS (which apply during execution of IPM)

Listed below are operation, service performance, bait, and pesticide constraints that apply to all locations being serviced under the contractor’s Integrated Pest Management Plan (IPM).

All tasks shall be accomplished to meet the guidelines in the National Pest Control Association’s “Good Practice Standards.” The Integrated Pest Control Management

(IPM)

services required of the Contractor are as follows: (All work pertains to the interior and exterior of designated buildings.)

a. Operation Constraints: As described in Section 3.3 and 3.4 of this PWS work is to be performed during normal business hours (excluding federal holidays) unless specifically authorized/approved in advance.

b. Service Performance Constraints

vi. The Contractor shall observe all safety precautions throughout the performance of this contract.

vii. All work shall comply with the applicable requirements of Title 29 Code of Federal Regulations (CFR) 1910, 29 CFR 1926, and 40 CFR

viii. The Contractor shall provide routine pest control services that do not adversely affect patients and employee health or productivity during the regular hours of operation in buildings.

ix. All work shall comply with applicable Federal, State, and municipal safety and health requirements. Where there is a conflict between applicable regulations, the most stringent will apply.

x. Adhere to the requirements for entering restricted areas. Contractor shall contact COR prior to going into these areas.

xi. The contractor shall determine the need for and provide any personal protective items required for the safe performance of work.

xii. Protective clothing, equipment, and devices shall, as a minimum, conform to United States (U.S.) Occupational Safety and Health Administration (OSHA) standards for the products being used.

xiii. Contractor shall adhere to all isolation precaution requirements, when need arise to perform service in patient care areas.

xiv. Contractor shall not store or mix pesticides on Veterans Administration (VA) property.

Recurring Inspection Services

The Contractor shall provide a schedule based on VAPAHCS Pest Controller’s findings to when weekly and monthly inspections shall occur. The schedule shall be given to the

COR within the first 30 days after award of contract. The schedule shall be approved by the COR. The weekly and monthly inspections are as follow:

Daily Services

• The Contractor shall provide 1 dedicated technician who holds a Trapping

License and a Qualified Applicator License to inspect and service the Menlo Park

Division (MPD) Monday through Sunday (including Federal Holidays).

• The Contractor shall provide at least 1 dedicated technician to inspect and service the sites of Palo Alto Division (PAD), Livermore Division (LVD), Mountain

View Clinic, and all CBOC’s Monday through Sunday (including Federal

Holidays)

• The contractor shall check in when arriving on VA premises and check out before departing VA premises in order to ensure adequate surveillance of work performed. This shall be done with the site manager of the prospective sites. The method of check in and out will be determined by the COR.

A. Weekly Inspections. The Contractor shall conduct weekly inspections (Checking in and out with Site Manager on each location), provide the necessary corrective actions, and document/record all actions in the logbook located at the following locations:

1) Palo Alto Division – 7 locations: Bldg. 100, Operation Room; Bldg. 100, Respiratory;

Bldg. 100, G.I. Clinic; Bldg. 100, SPS; Bldg. 100, Food Services; Bldg. 100, Canteen;

Bldg. 710, Animal Research. Defender’s Lodge and Fisher House (2 Buildings) require bi-weekly bed bug inspection. Defender’s Lodge and Fisher Houses Includes small picnic areas where tables are located. Locations may be changed to meet operational needs.

Palo Alto Division, 3801 Miranda Ave, Palo Alto CA 94304

Building # Department

4 Research

5 Primary Care Clinic

6 Research & Administration

7 SCI Center

8 Fisher House 1

9 Defender's Lodge

10 Fisher House 2

50 Warehouse

100 Hospital

101 Administration

Diagnostics & Radiology Center

105 Learning Center

500 Blind Center

520 Mental Health

530 Wellness Center

710 Research Center

MB1 C&P

MB2 Polytrauma

MB3 Administration

MB4 Research Annex

T6B Whistle Stop

T6 Research

2) Menlo Park Division – 3 locations: Bldg. 329, Food Service; Bldg. 334, Canteen.

Bldg. 371, SPS.

Menlo Park Division, 795 Willow Road, Menlo Park CA 94025

Building # Department

321 Mental Health Center

322 Chapel

324 Research & Admin

329 Dining Hall

331 Community Living Center

332 BAART

334 Canteen

347 Domiciliary

349 Admin

350 Rehab

351 Rehab

352 Rehab

360 Community Living Center

370 Engineering

400 Warehouse

410 Field House

T365 Rehab

WH Willow Housing

3) Livermore Medical Center - 3 Locations, Bldg 90 CLC, Bldg 62 Food and Nutrition

Kitchen, and Bldg. 88 Contractor shall perform services in all kitchens between 2:30 to

3:30 pm.

Livermore Division, 4951 Arroyo Road, Livermore CA 94550

Building # Department

62 Clinics

64 Outpatient Services

74 Police Station

88 Admin

90 Rehab Center

T34 Admin

69 Water Treatment Plants

4) All Flies Lights units to be inspected dated weekly. INOP Light bulbs be replaced and replace all old glue boards replaced and dated weekly.

5.) All traps will be inspected daily in accordance with California Law

6.) All kitchens shall be inspected weekly.

B. Monthly Inspections. The Contractor shall conduct monthly inspections, provide the necessary corrective actions, and document/record all actions in the logbook located at the following locations.

1) Palo Alto Division, Bldg. 50, Warehouse

2) Menlo Park Division, Bldg. 371, Warehouse

3) Livermore Medical Center, Bldg 69 Water treatment plant.

4) Mountain View Center, #801

All exterior perimeter rodents bait stations to be inspected, baited, dated, and correctly labeled monthly.

c. Bait and Pesticides Constraints

i. When applicable, an “eco-sensitive” approach to pest control is applied.

ii. All pesticides used by the Contractor shall be registered with the U.S.

Environmental Protection Agency (EPA). Transport, handling, and use of all pesticides shall be in strict accordance with the manufacturer’s label instructions and all applicable Federal, State, and local laws and regulations.

iii. Adherence to Federal Insecticide, Fungicide, and rodenticide Act (FIFRA).

iv. The Contractor shall not apply any pesticide product that has not been approved in writing by the COR.

v. Pesticide application shall be used/applied according to need.

vi. Contractor shall employ the least hazardous material, most precise application technique, and minimum quantity of pesticide that is necessary to achieve desired results.

vii. USE OF THE HERBICIDE 2, 4-D IS PROHIBITED ON VA PROPERTY

BY NATIONAL VA POLICY

viii. Non-chemical methods (spraying) shall be used to the maximum extent practicable.

ix. Contractor shall notify COR of affected areas prior to spraying.

x. Application of insecticides to exposed surfaces or as space sprays

(including fogs, mists, fumigation, and ultra-low volume applications) shall be restricted to unique situations where no alternative measures are practical. The Contractor shall obtain the approval of the COR prior to any application of insecticide to an exposed surface or any space spray treatment. No surface application or space spray shall be made while tenant personnel are present. The Contractor shall take all necessary precautions to ensure patient and employee safety, and all necessary steps to ensure the containment of the pesticide to the site of application.

xi. Spraying shall occur when areas are unoccupied (with COR approval)

xii. When or if applicable; all bait boxes shall be maintained in accordance with EPA regulations, with an emphasis on the safety of non-targeted organisms

Bait Boxes

1. All bait boxes shall be placed out of the general view, in locations where they will not be disturbed by routine operations.

2. The lids of all bait boxes shall be securely locked or fastened shut.

3. All bait boxes shall be securely attached or anchored to the floor, ground, wall, or other immovable surface, so that the box cannot be picked up or moved.

4. Bait shall always be placed in the baffle-protected feeding chamber of the box and never in the runway of the box.

5. All bait boxes shall be labeled on the inside with the Contractor’s business name and address and dated by the contractor’s technician at the time of installation and each servicing.

6. Trapping devices rather that pesticide sprays shall be used for indoor fly control wherever appropriate.

xiii. Application of insecticide shall not be visible to a bystander during or after the application.

processes.

Work Orders

The customers’ work orders also known as “G. Pest” can be delivered to the Contractor in one of three methods:

A. Hard-copy method – The COR or designee shall provide the hard/electronic copy of document work orders (i.e., “G. Pest Request”) to the Contractor upon arrival to Bldg. 6 or via electronic means.

B. Email method – The COR or designee may email daily work orders (i.e., G. Pest) via email.

C. Phone call for further instruction from COR or Designee.

Contractor shall immediately acknowledge “G. Pest” order with email to COR, with name of the Technician assigned to the G. Pest work Order.

Returning Completed Work Orders – After completion of services, the Contractor shall notify the

COR or designee within 8 hours (excluding weekends and holidays)

Unscheduled Contingency Work

The Contracting Officer’s Representative (COR) will request this category of services based on urgency. In case of an emergency, the contractor is required to provide pest control service.

within four (4) hours after contingency work is requested. Bed Bugs work request needs to be completed within 24 hours. Preferably within 4 hours of staff filling a G. Pest request and the same for rodent request, when the rodent is discovered indoors.

Reporting to the COR

The Contractor reports to Palo Alto (PAD), Bldg. 6, Room A-238 or an alternate location, to the COR or designee to receive the prioritized work requests, or by Phone.

The Contractor then provides the required services needed within 2 business days after receiving the work request. Upon completion of services, the Contractor shall notify the

COR or designee in writing or email.

d. Rodent Control Constraints

i. Rodent control inside occupied buildings shall be accomplished with trapping devices only.

ii. Contractor shall obtain the approval of the COR prior to making any interior rodenticide treatment.

iii. All Rodenticides, shall be placed either in locations not accessible to children, pets, wildlife, and domestic animals, or in EPA approved tamper- resistant bait boxes.

iv. Control and treatment of mice and rats (i.e., house mouse, field mouse, roof rat, Norway rat, deer mouse, etc.) Inspect facility for key signs of rodent activity, such as fecal droppings, urine stains and gnawing damage. The outside perimeter will be searched for potential entry points and rodent attractants. Removing things rodents leave behind, a process called “clean out," is important for your property.

Rodent droppings can carry and spread disease, cause damage to attic insulation and their hairs can accumulate in air vents, causing respiratory issues for some. Clean out helps mitigate these issues, while also helping to prevent rodents from re-infesting affected areas.

Liability: The Contractor shall assume full responsibility and liability for compliance with all applicable regulations pertaining to the health and safety of personnel during the execution of work.

Government Responsibilities

1) The COR, with the assistance of the (Green Environment Management System) GEMS Coordinator or Chief, Environmental Management Services (EMS) ensure the contractor compliance with VHA Directive 1850.02 Pest Management Operations (Dated 2017).

2) Any action required for correction as specified in Section 5 (b). The COR shall take the needed action to correct the problem.

3) Provide escort in restricted areas or when applicable.

4) Any trapping devices employed, shall be checked by COR, between the contractor’s visits.

5) COR will document all unscheduled services within scope of the contract performance (Emergency and Non-Emergency calls).

6) No government furnished property, equipment, and services.

5.4 EMERGENCY CALLS (CALL BACKS):

• The contractor shall provide same day emergency service (for areas occupied by or accessible to patients) when notified by the government on or before 12:00 Noon on that day. Emergency calls that are received after 12:00 Noon shall be serviced the following day (including weekends and holidays).

• Contractor shall report to the facility within four (4) hours after notification for same day service calls.

• During the performance period of the contract the contractor or his/her designee/alternate must be accessible/reachable by the government in the event that an emergent condition needs to be addressed at the facility.

*ALL Emergency services within scope of the final contract shall have prior approval by the COR. Any services performed that were not previously approved by the COR may result in NO Payment by the government to the contractor.

5.5 ADMINISTRATIVE DUTY REQUIREMENTS (ADR) AND CONTRACTOR

REPORTING

The Contractor shall develop a recording system or plan to address the following in a hardcover format, at the location listed above. These records shall be kept on-site at each location and maintained on each visit by the Contractor:

a. The Contractor shall provide current labels and Safety Data Sheets (MSDS/SDS) of all pesticides to be used and their application, along with trade names (if any) and names of chemicals and equipment to be used in the performance of this contract prior to initial application.

b. The Contractor shall collaborate with COR, or VA Staff for the creation of an “SDS Book” in accordance with agency and OSHA directives.

c. Additional SDS shall be provided anytime a new pesticide is used or an updated SDS is provided to the Pest Control Operator

d. Information Mandated by Federal Insecticide, Fungicide, and Rodenticide Act

(FIFRA)

e. Updating information of any pesticides used or discontinued.

f. Service Log signed and dated each time an action is performed.

1. Service schedule for each building, room, etc. that includes:

-IPM Plan of Action -Noting areas of restriction if any that needs COR approval prior to entry

2. Emergency work

3. Routine service requests

g. Copies of Bill of Lading or Manifest generated for waste disposal of pesticides used at the Medical Centers including disposal of “burned out” bug lights

h. Plan action for chemical spills

i. Fiscal year report of each pesticides used (in pounds)

j. Certification document for each contractor personnel applying and/or treatment of pesticides.

-Updated as needed (i.e., new personnel, certification/license renewal, etc.)

k. All IPM services performed by the contractor shall be documented in writing.

l. The Contractor shall supply, complete, and submit a chemical usage report to the

COR or designee upon request.

The Contractor shall receive the concurrence of the COR prior to implementing any subsequent changes to the system, including additional or replacement pesticides and on-site personnel.

5.6 ONGOING SERVICE REQUIREMENTS

a. A certified applicator or Technician who reports to a certification applicator.

who remains at the contractor’s office is not allowed. Non-certified technicians may only work under the supervision of a certified applicator that is ON-SITE during pest control servicing and personally directing all pest control activities occurring.

b. Contractor must advise Medical Center of any non-pest control actions that need to be taken such as sealing cracks, pickup of spilled food, etc.

c. The Contractor shall be responsible for disposing of all trapped rodents and all rodent carcasses off-site, in accordance with local, country, or state regulations. While on Veterans Administration (VA) premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

5.7 EXTERIOR AND INTERIOR FLY PROGRAM

In addition to the insect control requirements contained within the IPM, a separate Exterior and Interior Fly Program is needed at the facility.

Table 1 (below) specifies the coverage areas for this program. Locations 1 thru 12 specify where fly light units/kits are currently located. Location 13 specifies where fly light units/kits could be needed in the future at the facility.

TABLE 1 – EXTERIOR AND INTERIOR FLY LIGHT COVERAGE AREAS

LOCATION NUMBER OF FLY LIGHTS

1. PAD Bldg 101 Canteen 8

2. PAD Bldg 500 3 Food Service Area A1-123,A1-

111,A3-130A

3. PAD Bldg. 520 2 Kitchen 520-D-176, A-176

4. LVD Bldg. 88 1 front entrance

5. LVD Bldg. 90 2 in the dining room A-117

6. LVD Bldg. 62 1 outside of the canteen room 178.

7. LVD Bldg. 64 5 and in the rooms 230 and 205, 1 outside of the voluntary office. 1 down the breezeway towards bldg.

64.

8. MPD Bldg.329 5

9. MPD Bldg. 360 2

10. Location X X

11. Location X X

12. Location X X

13. Other areas not specified or known Not to exceed XX

5.8 CONTRACTOR REQUIREMENTS FOR EXTERIOR AND INTERIOR FLY

PROGRAM

For the areas listed in Table 1 the government will remove the fly light units/kits that are currently in these areas. It will be the contractor’s responsibility to do the following:

1. Install new exterior and interior fly light units/kits in the areas specified in Table 1.

(For the areas not known or specified the contractor shall install new units/kits in these areas when these areas have been identified).

2. Once installation of new fly light units/kits are complete, the contractor shall monitor performance to ensure continual and uninterrupted operation (i.e. replacing bulbs and other accessories).

3. Contractor will clean/empty catch basins and tray areas of the units as well as dispose of any replaced bulbs offsite. (Fly lights are hazardous waste and must be disposed of by the contractor).

5.9 Special Provisions

The following provisions shall be adhered to by the Contractor in performing pesticide applications of the areas specified below:

A. Food Handling Areas: Treatment of these areas are limited to only times when food is not being.

held, processed, prepared, served and while not occupied by facility employees. The

Contractor shall at no time enter facility elevators which are occupied by food service equipment while in the possession of pesticides or application equipment.

B. Patient Occupied Areas: Contractor shall use pesticides with as low a volatility and as odor-free.

as possible to keep odor levels from affecting patients. (With the approval of the Nurse

Manager)

C. Critical Areas: The Contractor shall submit a list of pesticides for intended use in areas listed.

below to the COR prior to any application. The planned use of pesticides in these areas requires.

recognition of the attendant hazards to occupants’ supplies, equipment, and surfaces.

No substitution can be made at any time without the approval from the COR. In all critical areas the

Contractor shall document work completion and keep a record in the critical areas as required by office of the investigator general.

D. Critical Areas:

Pharmacy Respiratory Care Areas

Research Facilities Supply Processing Distribution

Operating Rooms Intensive Care Units

Canteen Kitchens Dietetics Kitchens

GI (Gastrointestinal) Clinics Patient Care Areas

5.10 Residual Treatment:

During regular scheduled visits, the Contractor shall apply residual insecticides by the crack and crevices method only, for control of roaches, at least once every month to kitchens, etc., however, not when food preparation is in progress; food is exposed, and food contact surfaces are not covered. Pesticides must be approved and registered by the EPA and must be used in accordance with the instructions on the label.

When necessary, the Contractor shall be accompanied by the COR or designee who shall indicate special areas to be serviced and cover machines and equipment as needed.

5.11 Restrictions on Pest Control Materials:

A. All rodenticides, traps or bird repellents shall be placed only at times and in areas approved by the

COR or designee and unused portions shall be recovered at the latest by a time limit set by the

COR or designee.

B. The use of rodenticides other than Chlorophacinone, Scilliroside, Brodifacoum, Cholecalciferol, shall be restricted to locations specifically provided for by the COR.

C. The Contractor shall be required to furnish to the COR initial application of pesticides and rodent control chemicals, sample labels, names of chemicals to be used in the performance of this contract. This information is required by the Medical Service for emergency treatment in the event of ingestion of and/or contact with the material by humans. A list of products and antidotes, Safety Data Sheets (SDS) supplied/required by the Contractor and as required by this paragraph, should be maintained in the

Pharmacy and in the Evaluation and Admissions Unit, where an antidote, if required, can be made readily available.

5.12 Contractor IPM Schedule of Service:

The contractor shall provide a schedule of services for each location listed in section

1.3. The schedule must list all buildings within each location. The schedule must state the frequency and the day of the week that the services will be performed.

5.13 Verification of Services Performed

The Contractor shall have a system that verifies the certification of individuals providing pest services to VAPAHCS. The contractor shall make this system available for review by the COR. The system may consist of a booklet or binder to verify work performed. An electronic system will be allowable as well.

5.14 Quality Assurance Surveillance Plan

A. The Government will monitor the contractor's performance using the Contractor’s

Basic Quality Control Program and Quality Assurance Surveillance Plan (QASP) as established by the COR. See Attachment #1 Quality Assurance Surveillance Program.

B. The QASP is a systematic method used by the Government to evaluate Contractor’s actions and performance based on Performance Work Statement requirements. The

QASP is designed to provide an effective method of monitoring contractor performance for each listed objective on the PWS. A QASP is based on the premise the Government desires to maintain a quality standard in providing pest control services.

5.15 Safety Requirements:

A. The Contractor shall take precautions as the COR or designee may determine to be reasonably necessary to protect the lives and health of occupants at this Medical

Center. The COR or designee shall notify the Contracting Officer (CO) of any non-compliance with the terms of the contract. Upon receipt of a Letter of Concern, the

Contractor shall correct deficiencies and provide a corrective action letter to the CO.

B. The Contractor shall be responsible to ensure that employees take all necessary safety precautions appropriately in the performance of services i.e., wearing proper face mask, breathing apparatus, clothing, etc. The Contractor shall be responsible to insure employees receive up to date training concerning the latest EPA, Federal, State, and local regulations.

5.16 Interference to Normal Functions

The Contractor shall be required to…