36C26124Q0383 0002.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 10

N/A

612MCP

Department of Veterans Affairs

Network Contracting Office (NCO) 21

3237 Peacekeeper Way, Bldg 200 Suite 204

McClellan Park CA 95652

612MCP

Department of Veterans Affairs

Network Contracting Office (NCO) 21

3237 Peacekeeper Way, Bldg 200 Suite 204

McClellan CA 95652

To all Offerors/Bidders

AC GLOBAL AIR AMBULANCE, LLC

278 VIA DEL SALVATORE

HENDERSON NV 89011

3YRL9

36C26124Q0383

07-15-2024

X x x

** HOUR & DATE for Receipt of Offers is EXTENDED to:

See CONTINUATION Page

X 1

The purpose of this amendment is:

1. Extend the solicitation due date from August 2, 2024 12:00PM PST to

August 5, 2024 12:00PM PST due to posting of Q&A that were emailed in.

2. See continuation pages for Q & A

3. Incorporate Revised Table 1 - Exterior and Interior Fly Light Coverage Areas - see continuation pages

There are no other changes to the terms and conditions of the solicitation.

IMPORTANT: Vendors must submit a signed copy of the amendments with their quotes.

Maricela Berrones-Gauger

Contracting Officer

CONTINUATION PAGE

Questions & Answers

1. Square footage for all of the buildings 3,439,495 Sq. Ft. Net Area total 3,823,806 Sq, Ft. Gross Area

2. Is it for the 3 medical centers or are the 5 community-based outpatient clinics included?

3 medical Centers and 1 CBOC included.

4 CBOC for Bedbugs only.

3. What is the square footage of the 5 outpatient clinics it doesn’t provide the square footage or a map of those buildings?

Capitola Clinic 5,375 Fremont Clinic 9,220 Monterey Clinic 133,062 San Jose Clinic 89,768

4. How much is the current pest control companies charging for pest control on those buildings?

Please visit FPDS for all previous award information.

5. Is this a brand new contract or if there is (was) an incumbent performing those services?

There is a current contract in place

6. Can the government clarify that under Statement of Work, Section 5.3 General Constraints Recurring Inspection Services, Daily Services (Page 18 SOW) as indicated below that the government will require at least 2 dedicated technicians and that service to each location is required daily, 7 days a week service, including all federal holidays.

Service required 5 days a week and on call on weekend and holiday as needed.

Daily Services The Contractor shall provide 1 dedicated technician who holds a Trapping License and a Qualified Applicator License to inspect and service the Menlo Park Division (MPD) Monday through Sunday (including Federal Holidays).

Service required 5 days a week and on call on weekend and holiday as needed.

The Contractor shall provide at least 1 dedicated technician to inspect and service the sites of Palo Alto Division (PAD), Livermore Division (LVD), Mountain View Clinic, and all CBOC’s Monday through Sunday (including Federal Holidays) Service required 5 days a week and on call on weekend and holiday as needed.

7. What was the previous awarded Solicitation Number, Date awarded, and awarded value?

Please visit FPDS for all previous award information.

8. Has any part of the Statement of Work (SOW) changed in this solicitation compared to the last awarded contract? If so, what changed or was added?

Change on License requirements for trapping and wild life license.

Added a full time FTE to the Menlo Park VA.

Removed Sunnyvale Research Bldg.

Removed Shoreline Research Building.

Changed Livermore VA from Monthly to weekly service.

Change Rodent request from 48 hours to 24 hours.

Added Wastewater Treatment Plant in Livermore.

Added Drinking water purification plant.

9. Has the government issued any CURE or Notice of Correction for pest control services over the past 24 months at this location?

No

10. Will the government provide any preference for SDVOSB Certified contractors as outlined within the Department of Veterans Affairs, Veterans First Program?

This solicitation is a small business set aside.

11. Can the government clarify how many ILT/fly lights are being used at each location?

a. Palo Alto VAMC 50

b. Livermore VAMC 13

c. Menlo Park VAMC 20

d. Fremont CBOC 0

e. San Jose CBOC 0

f. Capitola CBOC 0

g. Monterey CBOC 0

h. Mountain View CBOC 0

12. What is the number of bed bug service requests at each VAMC over the past 24 months?

a. Palo Alto VAMC 119

b. Livermore VAMC 8

c. Menlo Park VAMC 2

d. Fremont CBOC 0

e. San Jose CBOC 34

f. Capitola CBOC 0

g. Monterey CBOC 1

13. Can the government clarify how many emergency service requests there have been in the past 24 months?

a. Palo Alto VAMC 30

b. Livermore VAMC 0

c. Menlo Park VAMC 2

d. Fremont CBOC 0

e. San Jose CBOC 0

f. Capitola CBOC 0

g. Monterey CBOC 0

14. Can the government clarify if the awarded contractor is responsible for purchasing, installing, or maintaining netting, bird coils and bird wire? If so, what is the square footage or linear footage for the bird exclusion over the last 24 months?

Government will purchase Bird coils as need, All install with be done by Engineering.

15. Can the government clarify how many Cliff Swallows’ nest removal have been performed in the past 24 months including any after hour requests for this specific request?

No Cliff Swallow nest were removed the past 24 months.

16. How many wood-destroying organisms services (subterranean termites, dry wood termites, fungi, wood boring beetles) have occurred at each location over the past 24 months?

2 termite service in 24 months 1 in San Jose Clinic and 1 in Palo Alto

17. Can the government confirm the number of exterior rodent bait stations and interior rodent traps that are present? Will the government require these to be provided by the contractor upon award.

a. Palo Alto VAMC 300 Rodent is a major issue in Palo Alto

b. Livermore VAMC 200

c. Menlo Park VAMC 200

d. Fremont CBOC managed by building owner.

e. San Jose CBOC managed by building owner.

f. Capitola CBOC managed by building owner.

g. Monterey CBOC managed by building owner.

h. Mountain View CBOC 15

18. Is the pest control service at these buildings spraying inside and out, with bait stations and glueboards?

Yes

19. Can we spray for bedbugs or do we have to use heat ?

Yes, can spray

20. It says to use a dog for inspections, can we inspect for bedbugs without a dog?

21. Section (a)(3) lists last date to submit questions as 15JUL while the RFP was also released on 15JUL. Are questions still being accepted?

Deadline was extended through July 25.

22. Section 3.3 WORK HOURS (FOR EXECUTION OF SERVICES) states that "normal, routine services will occur twice a week on Tuesdays and Thursdays." However, in Section 5.20 DAILY SERVICES, it states that "the Contractor shall provide at least 1 dedicated technician to inspect and service the sites...Monday through Sunday (including Federal Holidays)." It is unclear whether the contractor is expected to provide services twice a week or seven days a week.

5 days a week and emergency calls on weekends

23. Section 5.1 EMERGENCY CALLS (CALLBACKS) requires the contractor to provide same-day emergency service when notified by noon. It also states that the contractor shall report to the facility within four hours after notification. However, it does not specify whether the four-hour window applies to all emergency calls or only those received before noon.

This applies to all emergency calls and Bedbug Calls.

24. Section 5.1 EMERGENCY CALLS (CALLBACKS) states that "during the performance period of the contract, the contractor or his/her designee/alternate must be accessible/reachable by the government in the event that an emergent condition needs to be addressed at the facility." However, it does not specify how the contractor should be reachable (e.g., by phone, email, or in person) or what the response time should be.

By email and by Phone, Bedbugs within 4 hours and Rodents 24 hours.

25. Section 5.1 TABLE 1 - EXTERIOR AND INTERIOR FLY LIGHT COVERAGE AREAS lists 13 locations, but locations 10-12 are labeled as "Location X." It is unclear what these locations are or if they are even known. Additionally, location 13 specifies "other areas not specified or known." The number of fly lights for locations 10-13 is also listed as "X."

It is unclear how many fly lights are needed for these unknown locations.

A table is included to remove.

26. Section 5.4 SAME-DAY EMERGENCY SERVICE The RFP does not clearly define what constitutes "normal, routine services" versus emergency calls. Section 5.4 requires the contractor to provide same-day emergency service for issues in patient areas, but it does not specify what types of pest control issues would be considered an emergency.

All pest control services listed within the Performance Work Statement.

27. The RFP does not clearly differentiate between the tasks required for daily service versus the tasks required weekly, bi-weekly, or monthly. Please clarify the following:

• What specific tasks should the technician perform during daily inspections and services at each location?

• How do these tasks differ from the weekly, bi-weekly, and monthly inspection and service requirements?

See page 18 - 23

• If pests are found during daily inspections, is the technician expected to take corrective action immediately, or should this be deferred to the weekly or monthly service visits?

Contact COR for direction on if immediate service would be required or if it should be deferred.

• Does the VA have any specific training requirements (classroom, site specific, government wide, etc) ISSUED BY the VA to be performed by the contractor?

See section 5.15B

28. Does the VA have any specific training requirements (classroom, site specific, government wide, etc) ISSUED BY the VA to be performed by the contractor?

No

29. Is there any sight contact information that can be provided for questions about the location? A sight assessment would be helpful for the most accurate quote.

A sight visit was performed

30. the work time to spray the buildings can it be after 5?

In some building, that are open 24 / 7

31. Will the government please clarify if there is an incumbent providing service on this contract or is this level of effort a new need?

There is a current contract in place

32. Can you tell me if this is a prevailing wage contract?

Wage Determinations were attached to solicitation in Section D.

33. Can the government confirm that VA employee that is employed with Pestmaster will not be associated with the evaluation and assessment process?

This individual has no part in this process at all.

34. Where can we request a copy of the current agreement for Pest Control Services?

Please visit FPDS for current contract information

35. What are the specific certificates you are referring to that are required by the State of California to perform Integrated Pest Management?

Please look up Requirement in CA. for Pest Control and wildlife trapping.

36. Contract shall be appropriately licensed and permitted in of the State of California to perform pest control services, including wood-destroying insect evaluation and control.

- Can a subcontractor be utilized for Branch 3- wood-destroying pests?

37. Which background checks are approved? Is there a specific agency?

Federal Standards and no specific Agency

38. All of our technicians are licensed by the Structural Pest Control Board, the SPCB requires a livescan prior to issuance of any license. Would this background check be sufficient?

VA clearance will be required.

39. Certification required for all applicators in Industrial, Institutional, Structural, and Health-Related certificates acceptable to the Ca Environmental Protection Agency- Which Certification are you referring to? The DPR QAL license categories?

Structural Pest Control Board Class2

40. Sanitation and removal of biological fecal matter… Can this be charged separately?

Quoted on an individual basis?

No additional charges will be allowed that are not specified within the Performance Work Statement and Price Schedule. All invoicing should match price schedule.

Trapping of other vertebrate pests including dogs and cats. Can this be charged separately?

No additional charges will be allowed that are not specified within the Performance Work Statement and Price Schedule. All invoicing should match price schedule.

41. Do you have a preferred action plan for trapped dogs and cats?

Dogs and cats are listed within “Pest Included”

42. Can we charge for drop-off at the animal shelter?

Work Statement and Price Schedule.

43. Most animal shelter will deny feral cat and require return to sight. Managing cats will require an alternative plan, can we charge for alternative cat management that is none lethal?

Work Statement and Price Schedule.

44. Removal of Cliff Swallows Nests: Can we provide a quote for these services?

Should be included within the quote amounts on the price schedule

45. Defenders Lodge and Fisher house complexes will require bed bug inspections and necessary treatment twice a week until notified otherwise. Is this included in the regular monthly pricing?

46. The contractor shall provide 1 dedicated technician who holds a Trapping License and a QAL to inspect and service the Menlo Park Division Monday- Sunday including Federal Holidays- Is trapping an ongoing service for MPD, or only when necessary?

Only when Necessary

47. Why does the dedicated technician have to hold both a trapping license and a QAL for this specific location?

To be able to dispatch pest.

48. Does this mean the dedicated technician needs to be physically on-site Monday through Sunday?

5 days a week and on emergency call on weekends.

49. In section 3.3 it states normal service is to be completed twice a week, Tuesday and Thursday. This is contradicting.

50. The Contractor shall provide at least one dedicated technician to inspect and service the sites of Palo Alto Division, Livermore Division, Mountain View Clinic, and all CBOC’s Monday through Sunday (including Federal Holidays)- Do these locations require someone on site every day 7 days a week?

51. All Traps will be inspected daily in accordance with CA Law- Live animal trapping? Rat traps? Insect monitor traps?

52. What frequency of service are you expecting for the CBOC located in Fremont, Capitola, San Jose, Marina, and Mountain View?

5 days a week for Bedbugs and on emergency call.

53. Can we charge for the material and labor for the installation of the new fly lights unit/kits?

Should be included within the quote amounts on the price schedule

54. During regular scheduled visits, the Contractor shall apply residual insecticides by the crack and crevices method only, for control of roaches, at least once every month… Routine residual application is not in accordance with IPM principles, is it required to apply pesticides even if there are no cockroaches present?

IPM is followed.

55. The contractor shall provide a schedule of services for each location listed in section 1.3.

The schedule must list all buildings within each location. The schedule must state the frequency and the day of the week that the services will be performed… Who is responsible for making the schedule?

VA Pest Technician will make the schedule

56. Section 5.17a. States if the treatment is inadequate, the technician is required to return within 4 hours to retreat. How will COR determine if a treatment is inadequate if, typically, treatment takes several hours to days to become effective? What are we talking about Bedbugs?

For bedbugs, after treatment. We wait 1 hour after treatment. Next, we will have housekeeping deep clean area. If we see bedbugs again the next day we will follow advice of the VA Pest Tech.

57. Will the COR designee pest controller be licensed with California to handle pesticide and gain access to the rodent station if rodenticides are used?

58. Will the COR designee pest controller abide by the recommend pest control methods and pesticides set forth by the hired pest control company and set IPM plan? (baits and sprays have conflicting results) Always in accordance with IPM

59. Is there a conflict of interest if the COR designee works part time for an outside pest control firm?

There is no conflict of interest as they will not be participating.

60. Would the contracting agency be interested in separating out the bedbug work from the SOW and consider a more proactive approach to addressing their bedbug situations?

Work listed within the Performance Work Statement and price schedule will not be separated.

61. Under Pests included #3, it mentions lice as a covered pest. This is a personal hygiene issue and can only be rectified by a doctor's visit and recommended treatment. Can these be excluded?

YES

62. Algae is also a covered pest listed, can that also be excluded from the covered pests?

YES

63. Under the section for Termites, it states that we are to provide an annual inspection, preferably in April. Is this a full interior and exterior inspection for all structures? Or is this limited to the exterior only?

Potentially indoor and outdoor.

64. For the animal trapping, is it expected that a licensed individual be on site every day checking traps for all 3 Medical Centers, Monday through Sunday?

65. Under Daily services, it states that "all traps will be inspected daily in accordance with CA law." What traps are being referred to in this instance?

Rodent traps and insect monitors

66. Under section C "bait and pesticide restraints", part xiii, it states "applications of insecticides shall not be visible to a bystander during or after the application process."

Does the VA provide a "buffer zone" for us to follow or can we not apply if we're visible from any distance?

Not visible

67. Under Government Responsibilities, #4, the COR inspects the trapping devices when we're not on site. Is there a documentation process to these inspections and will we have access to those inspection reports?

68. The RFP States that services shall be performed during the VA normal business hours, 8:00am-4:30pm., Monday through Friday. We were told by Mish to plan on being on site M-F at both the PA and MP Medical Centers. Please clarify the approximate number of hours we should plan on being on site per day and per week per location. Please clarify the number of hours and service frequency for the Livermore Medical Center. We were told the service frequency is twice a week and anywhere from 6-18 hours of service per week. Mind you mind clarify the number of hours per week?

40 hours in Palo Alto / 40 hours in Menlo Park M-F including Holidays on call for emergencies on Weekends . Livermore: 16 hrs. a week on call for emergencies.

69. We were told the rodent control devices and fly lights were owned by the VA. Can we utilize existing equipment?

Yes, just request.

REVISED TABLE 1 – EXTERIOR AND INTERIOR FLY LIGHT COVERAGE AREAS

LOCATION NUMBER OF FLY LIGHTS

1. PAD Bldg 101 Canteen 8

2. PAD Bldg 500 3 Food Service Area A1-123,A1- 111,A3-130A

3. PAD Bldg. 520 2 Kitchen 520-D-176, A-176

4. LVD Bldg. 88 1 front entrance

5. LVD Bldg. 90 2 in the dining room A-117

6. LVD Bldg. 62 1 outside of the canteen room 178.

7. LVD Bldg. 64 5 and in the rooms 230 and 205, 1 outside of the voluntary office. 1 down the breezeway towards bldg.

64.

8. MPD Bldg.329 5

9. MPD Bldg. 360 2

10. Other areas not specified or known

TO BE DETERMINED BY COR

ONCE IDENTIFIED