36C26124Q0070.docx

36C26124Q0070

GENERAL INFORMATION

Network Contracting Office 21 VA Southern Nevada Healthcare System 6900 N. Pecos Road, Building 6 North Las Vegas NV 89086

POINT OF CONTACT*

Contracting Officer Sable Williams sable.williams1@va.gov 510-637-6288

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

(i)This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice.

(ii) Solicitation number 36C26124Q0070 is issued as a request for quote (RFQ).

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-95.

(iv) This acquisition is a small business set aside. The NAICS code is 561720.

(v) The contract line items are listed in the price schedule of the solicitation package.

(vi) The contractor shall provide Janitorial Services for the VA Norther Nevada Health Care Systems in accordance with the Performance Work Statement that is included in the solicitation package.

(vii) The contract will be for a base year plus four option years. The period of performance is listed in the Price Schedule.

(viii) The provision 52.212-1, Instructions to Offerors—Commercial, applies to this acquisition. See the solicitation package for this provision which includes the quote submission instructions.

(ix) The provision 52.212-2, Evaluation—Commercial Items, applies to this acquisition. See the solicitation package for the evaluation factors that will be used to determine which vendor will be selected for the contract award.

(x) The provision 52.212-3, Offeror Representations and Certifications—Commercial Items, applies to this acquisition.

(xi) The clause 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition.

(xii) The clause 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items, applies to this acquisition.

(xiii) All additional contract clauses and provisions are included in the attached solicitation package.

(xiv) The Defense Priorities and Allocations System (DPAS) do not apply to this acquisition.

(xv) Quotes are due by 09:00 AM (Pacific Time) on November 03, 2023 and can be emailed to sable.williams1@va.gov. All questions must be submitted within 5 days of RFQ close date.

(xvi) The point of contract is Sable Williams. Email sable.williams1@va.gov.

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE

DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212

-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

654-24-1-6094-0006 36C26124Q0070 10-19-2023

SABLE WILLIAMS

11-03-2023 900am

PDT

00261 Department of Veterans Affairs Network Contracting Office 21 VA Southern Nevada Healthcare System 6900 N. Pecos Road, Building 6 North Las Vegas NV 89086 X X 561720 $22 Million N/A X See Delivery Schedule

00261 Department of Veterans Affairs Network Contracting Office 21 Southern Nevada Healthcare System 6900 N. Pecos Road, Building 6 North Las Vegas NV 89086

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714-9971 See CONTINUATION Page

RENO JANITORIAL SERVICES

See CONTINUATION Page X

SABLE WILLIAMS

Page 1 of Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261 Department of Veterans Affairs Network Contracting Office 21 VA Southern Nevada Healthcare System 6900 N. Pecos Road, Building 6 North Las Vegas NV 89086

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

36C26124Q0070

Page 1 of Page 1 of Page 1 of Page 1 of

PERFORMANCE WORK STATEMENT (PWS)

Janitorial Services VA Sierra Nevada Health Care system (VASNHCS)

1. SCOPE OF WORK

The contractor shall provide Janitorial services to include all management, supervision, labor, personnel, transportation, materials, equipment, and supplies necessary to accomplish this Performance Work Statement (PWS) in a responsible, cost efficient, environmentally friendly manner at VA Sierra Nevada Health Care Systems (VASNHCS) Reno, Nevada. Contractor will be equipped to service and clean rooms/areas that may have been affected by COVID, Ebola, or any other infectious diseases. The Contractor shall provide the services to the following outpatient clinics and/or administrative locations:

Physical Description of locations:

1.2 Double Eagle

575 Double Eagle CT Reno, NV 89521 Net Square footage: 9975 Hard floor: approx. 10% of net square footage Carpeted floor: approx. 90% of net square footage

1.3 Homeless Program Clinic:

350 Capitol Hill Ave Reno, NV 89502 Net Square footage: 7000 Hard floor: approx. 90% of net square footage Carpeted floor: approx. 10% of net square footage

1.4 Susanville Clinic

VA Diamond View Outpatient Clinic 110 Bella Way Susanville, CA 96130 Net square footage: 7000 Hard floor (VTC): approx. 90% of net square footage Carpeted floor: approx. 10% of net square footage

1.5 Eye Clinc

VA Sierra Nevada Health Care System Eye Clinic 2295 Kietzke ln. (in the Franktowne Corners plaza).

Reno, NV. 89502 Net Square footage: 5,445 Hard floor (no wax vinyl): approx. 70% of net square footage Carpeted floor: approx. 30% of net square footage

1.6 VA does not expressly or impliedly warrant the accuracy of the square footage listed within the statement of work. VA will enable offerors a reasonable inspection of the physical space to be serviced during a site visit. After which, the offerors shall determine whether to use the VA’s approximations or calculate its own square footage for the purpose of its proposal.

2. REQUIRED SERVICES: The Contractor shall provide services listed below in accordance with the PWS.

2.1 Contractor shall use microfiber technology in respect to microfiber pads and cloths to minimize and to avoid cross contamination.

2.2 Contractor shall clean all examination rooms using chemical product Virex 256 by Diversey Part #04329. Additionally, contractor must have on hand Clorox or equal “bleach germicidal cleaner” and/or “Clorox Healthcare Fuzion” for any cases of C. Diff, MRSA, COVID, or any other of the many viruses that may appear. The building housekeeping Aide Closet (HAC) will be equipped with a Diversey J-fill system, which only fits the above Virex 256 product.

Supplies furnished by Government:

1. Deodorizer cups (for rest rooms and hallways)

1. Sanitary napkins and tampons for the free dispensing machine in women’s rest rooms

1. Room deodorizer spray as needed

1. Disposable cubicle curtains

1. Housekeeping cleaning cart

Supplies & Equipment furnished by Contractor:

1. Toilet paper

2. Toilet seat covers

3. Roll towels or tri fold towels as applicable to location

4. Purell Healthcare Healthy Soap, part # SOAP CS8

5. Purell Advanced Hand Sanitizer part # SAN ES8

6. Solo disposal paper cups for water fountains as applicable to location

7. Various size trash bags to fit containers

8. Various size red bio bags to fit containers

9. Diversity J-Fill replacements

10. Microfiber mops, pads, cleaning cloths

11. Vacuum cleaner

12. Floor care and carpet care equipment.

2.3 Maintain Floors. All floors shall have a clean uniform appearance free from dirt, debris, dust, scuffmarks, heel marks, stains, and other foreign matter. Baseboards, corners, kick plates, and wall/floor edges shall also be clean. Chairs, trash receptacles, and moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

2.3.1 Floors and Tiles. All floor tiles and grout on floor tiles shall be free of dirt, film, dust and debris, scum, mildew, foreign residue, spots, smudges, fungus, rust, and mineral deposits, and free of foul odor.

2.3.2. Resilient floors. Resilient floors shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed to ensure they have a uniform, glossy appearance at each scheduled cleaning.

2.3.3. Safety floors (non-slip floors). Safety floors shall show no evidence of scuffmarks, stains, film, dirt streaks, swirl marks (mop), detergent residue, mop strands, standing liquid, debris, dust, heel marks, any stains or discolorations, and other foreign matter.

2.4 Remove Trash. All trash containers shall be emptied and returned to their initial location. This includes any trash receptacles that are on the outside of the building at the entrance to the clinic. Additionally, this applies to any cigarette butt disposal containers that are in this same vicinity. Contractor shall use plastic liners in all trash receptacles. The trash shall be deposited in the nearest outside trash collection container and ensure that no spills of fluids or trash remain behind. Trash receptacles shall be left clean and free of odors.

2.5 Clean Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, mineral build-up, and other obvious soil.

2.6 Clean Interior Glass/Mirrors. Clean all interior glass, including glass in doors, partitions, walls, display cases, and directory boards, with a lower edge of seven (7) feet from floor.

2.7 Clean Interior/Exterior Windows and Entries. All interior glass windows shall be cleaned. After surfaces have been cleaned, all traces of film, dirt, smudges, water, and other foreign matter shall be removed from frames, casings, sills, and glass. Interior glass shall be cleaned as needed to maintain the above quality level. All exterior windows and frames shall be cleaned using industry standard methods twice yearly in March and October. The contractor shall also clean as required any stairs, mats/rugs, and / or ramp leading up the main entrance to the clinic.

2.8 Furnishings. All furnishings except desk tops that are not free of personal belongings shall be cleaned as required to remove all lint, dust, dirt and debris. As required but no less than annually, waiting room furniture shall be cleaned via fabric extraction. Furniture frames shall be wiped clean as required to prevent a buildup of dust and debris. This includes chair legs and wheel bases. Exam tables shall be cleaned as requested by the clinical staff for removal of accidental soiling. Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from all other furnishing items such as built in cabinetry and work surfaces to provide or maintain a clean, uniform appearance.

2.9 Vacuum Carpets. All carpeted areas shall be vacuumed and free of all visible dirt, debris, litter, and other foreign matter. Any spots/stains shall be removed by carpet manufacturer’s approved methods, as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the Contracting Officer Representative (COR). Area and throw rugs are included to receive this service.

2.10 Clean Floor Mats and Mat Wells. Clean all interior entrance floor mats, mat wells, grates, and pits. They shall be clean free of all litter soil and grit. Clean floor mats shall be free of all visible lint, litter, soil, and other foreign matter. There shall be no standing water. Soil and moisture underneath mats shall be removed and mats returned to their normal location.

2.11 General Spot Cleaning. Perform spot cleaning on a continual basis. Spot cleaning includes removing or cleaning smudges, fingerprints, marks, streaks, and spills from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

2.12 Walls. Walls shall have a uniform appearance, without streaks, detergent residue, or any evidence of soil, stains, and film. Tiled walls and grout on walls tiles shall be free of dirt, scum, mildew, and residue.

2.13 Dusting. All dust gathering surfaces, to include but not limited to baseboard heaters, must be dusted or damp wiped, cleaned to eliminate dust collection up to ten (10) feet above finished floor. Dust gathering surfaces include chairs, tables, desks, bookcases, file cabinets, lampshades, couches, picture frames, award cases, window blinds, drapes, windowsills, baseboard heaters, chair rails, countertops, fire sprinkler heads, and ledges.

3. RESTROOMS/LOCKER ROOMS CLEANING SERVICES. In addition to basic cleaning service the following services apply to basic restrooms/locker room services. All restrooms a must be cleaned by chemical product Virex 256 by Diversey Part #04329.

3.1 Clean and Disinfect. Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, showers, shower mats, plumbing fixtures, benches, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. Receptacles shall be free of deposits, dirt, streaks, and odors. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

3.2 Descale Toilet Bowls and Urinals. Descaling shall be performed monthly at a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

3.2.1 Descale Sinks. Descaling shall be performed monthly at a minimum and as often as needed to keep sinks free of scale, soap films, and other deposits. Surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

3.2.2 Polishing. All brass plates, chrome faucets, and flushometers shall be polished and left with a uniformed glossy appearance.

3.3 Sweep and Mop Floor. After sweeping and mopping, the entire floor surface, including grout, shall be free from litter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, and residue.

3.4 Stock Restroom Supplies. Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers do not run out. Supplies shall be stored in designated areas.

3.5 Cleaning of Common Areas:

(1) Environmental Management Section (EMS) will accomplish frequent trash removal and cleaning of common areas with special attention provided to high touch surfaces, including but not limited to: tables, chairs, doorknobs, light switches, countertops, handles, desks, phones, keyboards, mice, handrails, floors, elevator controls (buttons/panels), PIV card readers, kiosks, toilets, faucets, and sinks.

Note: EMS will use appropriate cleaning products and employ proper cleaning techniques to avoid damaging hospital property, such as PIV card readers.

4. PERIODIC CLEANING SERVICES.

4.1 Clean/Shampoo Carpets. All carpets shall be cleaned in accordance with standard commercial practices using the deep dirt extraction method. After shampooing, the carpeted area shall be uniform in appearance and free of stains and discoloration. Chairs, trash receptacles, and other movable items shall be moved to clean carpets underneath and returned to their original location.

4.2 SCHEDULE OF PERIODIC CLEANING. All periodic cleaning schedules shall be coordinated the COR within 10 days prior to the first day of the scheduled month of cleaning. Contractor shall notify the COR via email or phone conversation if changes to the schedule occur. Periodic cleanings shall be accomplished semi-annually. These cleaning must be performed after non working hours and on a weekend when the clinic is closed.

5. EMERGENCY OR SPECIAL EVENT CLEANING SERVICES. Upon notification, the Contractor shall perform emergency or special event cleaning required in any building, area, or room covered under this contract. In the event emergency cleaning or special event cleaning is required, the Contractor shall submit a description of the problem with a cost estimate to COR, who will submit the cost estimate to the Contracting Officer (CO) for approval. It will be determined at that time as to whether the work shall be procured using a Government Credit Card or through a modification to the Task Order. Contractor shall begin emergency work or special event cleaning, as determined by the COR, at a pre-determined time, which may be oral or in writing.

5.1 MATERIAL SAFETY DATA SHEET. The VASNHCS has established wide range of germicidal cleaning agents that are approved for use at all of its facilities. The contractor shall abide by those specific cleaning agents and paper products. The list will be provided upon request to the contractor. In addition the VA during the activation process shall provide 30 days supplies in order for the contractor to comply. All chemicals will be stored in the Housekeeping Aid Closets (HAC), at the this Dental Clinic.

5.2 RECYCLING. Contractor shall properly dispose of recyclables that are generated at this government facility. Contractor will gather all recyclables from designated locations within the Dental clinic and place in large recycling container. Large recycling container is then brought to curb side outside of Dental clinic building for pick up every 2 weeks by the city of Reno.

6. SERVICE DELIVERY SUMMARY.

6.1 Overview. This Service Delivery Summary (SDS) identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective. The Government reserves the right to inspect all services called for in the contract to determine whether or not the performance objectives and goals are met. This SDS lists the performance objectives for the required service that the Government will inspect.

6.1.1. The absence of any contract requirement from the SDS will not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled “Inspection of Services” and “Default”.

6.1.2. SDS will be used as the baseline to develop a Quality Assurance Surveillance Plan (QASP). The QASP will identify the surveillance methods the Government will use to evaluate the Contractor’s performance.

6.1.3. Surveillance methods may include: customer complaints and 100% inspections by the COR.

6.1.4. Methods of surveillance can change after contract award based (however, they will not impose a more stringent performance requirement unless executed under the Changes clause) on, but not limited to:

a. Acceptance of a Contractor QC plan.

b. Contractor performance.

6.2 Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. Re-performance, instead of price reduction, is the preferred method of correcting unacceptable performance.

6.2.1. The Contractor shall re-perform work within 24 hours after notification from COR and/or CO.

6.2.2. If Contractor fails to re-perform or if work is not acceptable, the COR will issue a discrepancy report. Upon issuance of the discrepancy report the Contractor shall have 10 days to respond in writing what actions will be taken to prevent re-occurrences of failed and or unacceptable work.

PERFORMANCE OBJECTIVES.

Surveillance

1.1 Basic Cleaning Services

5 valid customer complaints per month Customer Complaint, facility manager, or periodic inspection

1.2 Basic Restrooms/Locker Rooms Cleaning Services

3.1 Through 3.4

Not to exceed 5 valid customer complaints per month.

Customer Complaint, facility manager, or periodic inspection

1.3 Periodic Cleaning Services

4.1 Through 4.3

Not to exceed 1 valid customer complaints per month.

Customer Complaint, facility manager, or periodic inspection

1.4 Emergency or Special Event Cleaning Services

7. GOVERNMENT FURNISHED SUPPLIES. All reasonable quantities of utilities will be made available to the Contractor without cost.

7.1 The Government shall provide a Housekeeping Aide Closet (HAC). Inside the HAC will be a government furnished “J-Fill Dispensing Wsystem by Diversey. NOTE: The contractor will be required to use the following items that go into the J-Fill Quattro Select system that is mounted in the HAC:

· Virex 256 by Diversey Part #04329.

· Glance by Diversey. Part # 05779

· Shower Tub and Tile Cleaner by Johnson Wax Professional. Part # 04970

7.2 Contractor shall receive keys and combinations for entry access to buildings being serviced, as required and when security allows.

7.3 SERVICES. The Government shall provide industrial dumpsters at established locations. The Government shall provide insect and rodent control and grounds maintenance of Government furnished property coordinated through the COR.

7.4 ENTRY AND OR ESCORT SERVICE. The building facility manager will arrange for entry and escort service when required in secure or controlled locations. The COR will provide the list to the prospective Contractor.

7.5 POLICE AND FIRE PROTECTION. The number to call for police, fire protection, and hazardous spills will be 911.

7.6 MEDICAL. In the event of a severe emergency that requires a contractor employee to be transported to a local hospital, the number to call will be 911. Unless the injury is due to the negligence of the Government, the Contractor shall reimburse the Government for cost of services.

8. PERSONNEL. The Contractor shall be responsible for obtaining all necessary cards, passes, badges, and decals to perform work requirements. The Contractor shall be required to apply individual identification media through VA Personnel Security. Point of contact is Isnoelle, Sanchez, phone # (775) 829 5664. A list of personnel will be submitted to VA Personnel Security and a copy to the Contracting Officer. This identification shall be surrendered to the Facility Management Office upon completion or termination of the contract, or within 24 hours upon termination of an individual’s employment.

The Contractor’s personnel must be fully trained in OSHA’s Bloodborne Pathogen Standard (29 CFR 1910.1030) and comply with all VA requirements for waste handling. In addition, contractor personnel must be trained and fit tested for the N95 particle respirator in accordance with OSHA’s Respiratory Protection Standard (29 CFR 1910.134) and maintain a supply of N95s for personal use.

8.1. QUALITY CONTROL. The Contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices and any special requirements in this contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

8.2. EMPLOYEES. The Contractor shall not employ any illegal alien and must comply with DHS pre-employment checks. The Contractor shall be responsible for all individual passes issued to employees by the VA Personnel Security office.

8.3. IDENTIFICATION. The Contractor shall provide each employee with an identification badge that shall include the employee’s name, employee’s photograph, and Contractor’s company name. Identification shall be available prior to assignment and shall be worn or attached to the outer garment at all times while on the installation.

8.4. KEY CONTROL. The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. Keys issued to the Contractor by the Government shall not be duplicated. The Contractor shall develop procedures covering key control. Contractor shall not open all doors to the facility at once.

8.5. QUALITY CONTROL PLAN (QCP). The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this Statement of Work and commonly accepted commercial practices. This plan is due to the CO on or before the post-award meeting. The CO will notify the Contractor of acceptance or required modification to the plan. The QCP shall include, as a minimum:

a. Quality control procedures addressing the areas identified in Section II, Service Delivery Summary.

b. A description of the Contractors inspection system to cover all requirements listed in the SOW.

c. A description of the Contractor’s methods to be used for identifying and preventing defects in the quality of services performed.

d. Control procedures for any Government provided keys or lock combinations.

e. A description of the records kept that relate to document inspections and the corrective or preventive actions taken.

f. Descriptions of how to identify, prevent, and ensure the non-recurrence of defective services.

8.6. QUALITY ASSURANCE. The COR will monitor the Contractor’s performance in accordance with SOW as directed by the CO. All surveillance observations will be recorded. Those that indicate defective performance shall be initiated by the COR or designated alternative. If the CO does not concur with the COR surveillance observations indicating defective performance, the Project Manager shall submit written reclaim to the COR within (10) working days.

8.6.1. RE-PERFORM. The CO or the COR will have the right to require the Contractor to re-perform, in accordance with FAR 52.212-4(a) at no additional cost to the Government, all cleaning tasks which are not performed in accordance with this contract. All re-performed work shall be completed within 24 hours of notification or prior to next schedule cleaning or whichever is the least amount of time. If work cannot be re-performed or is not performed to the Government contract standards, established during initial cleaning, deductions will be made in accordance with SDS.

8.7. PERFORMANCE EVALUATION MEETINGS. The COR will monitor the Contractor’s performance in accordance with SOW and as directed by the CO. The Contractor’s Contract Manager shall meet the COR weekly during the first 90 (ninety) days of the contract. Thereafter, meetings will be scheduled as deemed necessary by either party or else on a monthly basis. Meetings shall be conducted during normal business hours. When a meeting is held a memorandum of record detailing all discussions will be prepared by the Government, with a copy furnished to the Contract Manager.

8.8. HOURS OF OPERATION. Work shall be performed in a manner to create minimum disturbance or inconvenience to the users of the facility, and to be accomplished as much as possible during normal business hours.

8.9. SERVICE SCHEDULES. The Contractor shall maintain a service schedule having a housekeeper/janitor physically in place during the below times. The service schedule will be as follows:

8.10 Double Eagle

575 Double Eagle CT Reno, NV 89521 Monday-Friday- 4:00 AM-8:00 AM (4 hours)

8.11 Homeless Program Clinic:

350 Capitol Hill Ave Reno, NV 89502 Monday-Friday- 7:30 AM-4:00 PM (8 hours)

8.12 Susanville Clinic

VA Diamond View Outpatient Clinic 110 Bella Way Susanville, CA 96130 Monday-Friday-7:30 AM-4:00 PM (8 hours)

8.13 Eye Clinc

VA Sierra Nevada Health Care System Eye Clinic 2295 Kietzke ln. (in the Franktowne Corners plaza).

Reno, NV. 89502 Monday-Friday-7:30 AM-4:00 PM (8 hours)

The Contractor shall comply with the submitted schedule. If the service schedule falls on a Federal holiday (New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, Christmas Day), the VA locations in this SOW will be closed and the contractor will not be required to render service during those days.

8.14 SAFETY AND HEALTH STANDARDS. The Contractor shall initiate and maintain programs to comply with the provisions of OSHA.

8.15. CONTRACTOR FURNISHED ITEMS AND SERVICES. The Contractor shall furnish everything needed to perform this contract, minus those items supplied by the government listed in paragraph 2.2 above. The Contractor shall furnish all materials, supplies, including individual red biohazard bags, plastic trash can liners and large trash bags for removal of debris to dumpsters, and equipment required

8.16. Qualifying Corporate Experience Requirements: The Contractor shall have a minimum of two years’ experience in managing and performing a program as described in this work statement. This experience must have been gained as a result of being regularly engaged in the business of providing the same or similar services in a medical facility. The names and resumes of any designated key personnel shall be provided with the proposal. Within 10 days of notification by the Contracting Officer of contract award a list for all replacement or stand-in personnel during the period of the contract shall be provided to the COR or Contracting Officer.

8.17. The Contractor shall provide a qualified replacement worker if the primary cleaner is absent. The Contractor will notify the COR of this change within1 hour of the start time of the job. Staffing plan shall show appropriate coverage for any breaks, mealtimes, and sick/vacation days. The contractor will need to provide staffing coverage for any excused or unexcused absences as a backup plan

8.18. Contractor Personnel Security Requirements: Upon contract award, all contract personnel shall be subject to the appropriate type of background investigation or screening per VA policy as delineated in Security Requirements, and must receive a favorable adjudication from the local VA facility or VA Security and Investigations Center (SIC) depending on the type of investigation/screening required. All required forms must be completed and submitted to the COR prior to any employee starting to work under this Contract. This requirement is also applicable to all subcontract personnel. If the investigation or screening is not completed prior to the start date of the contract, the Contractor will be responsible for the actions of those individuals they provide to perform work for the VA.

8.19. The Contractor shall not employ any person who is an employee of the VASNHCS if employing that person would create a conflict of interest. The Contractor shall ensure all employees are qualified to perform the requirements of the contract. The Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the Contracting Officer as a potential threat to the health, safety, security, general well-being, or operational mission of the facility and it population. The Contractor shall remove from the job site any employee for reasons of misconduct or security. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

8.20/ The Contractor shall also be responsible for adhering to all requirements under the Privacy Act (FAR 52.224-2). Because confidential medical record information may be accessible and/or visible to contractor employees during performance of their duties, Contractor shall obtain a signed “Confidentiality Certificate” from each employee prior to allowing them to start work under this contract.

8.21. Personnel providing services under this contract shall be able to understand, read, write, and speak fluently in English. Contractor personnel must be able to physically perform all functions of the job. All personnel shall be legal residents of the United States.

8.22. Personnel rosters: The Contractor shall have a written personnel roster, which shall be maintained current. The Contracting Officer and COR shall be furnished the original roster and all changes thereafter. Employees not listed will not be allowed to work in the VA facilities.

8.23. Contractor shall provide all personnel necessary to accomplish the work and ensure personnel are properly trained to meet specified requirements of this contract. This provision shall apply notwithstanding past historical records, estimates of personnel needed or any minimum levels established elsewhere herein.

8.24. Manager and/or Alternate shall be available during normal duty hours for emergencies within 15 minutes and for routine matters within one hour to meet with government personnel designated by the Contracting Officer to discuss areas of concerns as needed.

8.25. TRAINING: Infection control is of paramount importance to the VA. Employees shall receive education and training to increase the employee's knowledge and awareness of Aseptic Housekeeping Service requirements for Health Care Service. The contractor shall conduct training and maintain training reports for review by VA Infection Control Nurse, Hospital Safety Officer, and COR.

8.26 . Records of all employees training shall be maintained by the Contractor and made available to the COR on request. All new employees will be trained within 10 working days of employment.

(End of the PWS)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

JANITORIAL SERVICES - DOUBLE EAGLE

4am -8 am M-F Contract Period: Base POP Begin: 12-01-2023 POP End: 11-30-2024 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S205 - Housekeeping - Trash/Garbage Collection

MANUFACTURER PART NUMBER (MPN): NA

JANITORIAL SERVICES - HOMELESS PROGRAM

730am - 4pm M-F Contract Period: Base POP Begin: 12-01-2023 POP End: 11-30-2024 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - SUSANVILLE

Contract Period: Base POP Begin: 12-01-2023 POP End: 11-30-2024 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - EYE CLINIC

Contract Period: Base POP Begin: 12-01-2023 POP End: 11-30-2024 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - DOUBLE EAGLE

4am-8am M-F Contract Period: Option 1 POP Begin: 12-01-2024 POP End: 11-30-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - HOMELESS PROGRAM

Contract Period: Option 1 POP Begin: 12-01-2024 POP End: 11-30-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - SUSANVILLE

Contract Period: Option 1 POP Begin: 12-01-2024 POP End: 11-30-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - EYE CLINIC

Contract Period: Option 1 POP Begin: 12-01-2024 POP End: 11-30-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - DOUBLE EAGLE

Contract Period: Option 2 POP Begin: 12-01-2025 POP End: 11-30-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - HOMELESS PROGRAM

Contract Period: Option 2 POP Begin: 12-01-2025 POP End: 11-30-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - SUSANVILLE

Contract Period: Option 2 POP Begin: 12-01-2025 POP End: 11-30-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - EYE CLINIC

Contract Period: Option 2 POP Begin: 12-01-2025 POP End: 11-30-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - DOUBLE EAGLE

Contract Period: Option 3 POP Begin: 12-01-2026 POP End: 11-30-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - HOMELESS PROGRAM

Contract Period: Option 3 POP Begin: 12-01-2026 POP End: 11-30-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - SUSANVILLE

Contract Period: Option 3 POP Begin: 12-01-2026 POP End: 11-30-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - EYE CLINIC

Contract Period: Option 3 POP Begin: 12-01-2026 POP End: 11-30-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - DOUBLE EAGLE

4am - 8 am Contract Period: Option 4 POP Begin: 12-01-2027 POP End: 11-30-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - HOMELESS PROGRAM

Contract Period: Option 4 POP Begin: 12-01-2027 POP End: 11-30-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - SUSANVILLE

Contract Period: Option 4 POP Begin: 12-01-2027 POP End: 11-30-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

JANITORIAL SERVICES - EYE CLINIC

Contract Period: Option 4 POP Begin: 12-01-2027 POP End: 11-30-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

B.3 DELIVERY SCHEDULE

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

1.00

COR Refresher Seminar Appendix A

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SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless…