Questions and Answers.docx

1. What was the previous award amount? Previous awards totaled $151K for a 12-month period.

2. Who is the incumbent contractor? Crosstown Courier Service

3. Have there been any changes from the previous contract to this solicitation? (Any clinics added, etc.) There was a modification to add courier service for the Nevada State Pubic lab

4. How many current drivers are fulfilling the routes? 4

5. Regarding vehicles used:

a. Will standard size vehicles be sufficient to transport labs/supplies yes. must fit cooler 30L x 17W x 16H easy load and unload

b. Is it a requirement to have company vehicles, or can our drivers personal vehicles be utilized?

Not a requirement

6. What is the approximate weight of the coolers used? Approximately 25 lbs

a. Are the coolers on wheels? No. preferably needs to be transported in a 4 wheeled foldable cart.

Coolers have locks and must remain locked at all times.

b. How many coolers are used per CBOC? 2-3

7. Will the couriers need to originate at the main VASNHCS to pick up the any supplies/mail before the scheduled pick up times at the CBOCs? Alternating coolers. 1 cooler in lab just delivered, 1 empty cooler picked up on day of delivery for next day use

a. If supplies is being transported – what is the estimated weight and number of boxes? No supplies are regularly transported just the cooler with specimens. Empty cooler may contain phlebotomy supplies needed by CBOC requested ASAP.

8. Regarding dry ice:

a. How much time in advance will the VA advise the contractor that dry ice is needed? No dry ice needed. CBOCs freeze the samples, package in a dedicated container frozen with ice pack(s) then place inside cooler

b. How many pounds of dry ice is expected to be supplied? N/A

9. Does the contractor need to supply any other refrigerants/ice packs, or is that the VA’s responsibility? No. VA has plenty of ice packs

10. Could we be provided clear pick up times for each clinic to route multiple stops together?

Coolers must be picked up by 2pm and must arrive in lab by 6pm.

11. Can you clarify that the East Campus will have a morning and afternoon pick up? Yes. between 1130 – 1200 and 1530- 1600.

a. Which 2 days does this clinic operate? Operates 5 days a week excluding holidays

12. In the SOW, the North Campus states it will operate five days per week (Monday and Tuesday’s). Can you clarify if this is a Mon-Fri route or just Monday and Tuesday? It is 5 days per week Mon to Fri excluding holidays

a. Will the North Campus have a morning and afternoon pick up? Yes. between 1130 – 1200 and 1530- 1600.

13. If the couriers are to return the empty coolers the following business day to the CBOC – will the CBOC have additional empty coolers if for some reason the dedicated courier is unable to make their route due to illness, etc.? No

14. Will the VA provide their own tracking log for the couriers to utilize? No. Couriers must have their own tracking system that lab receive when coolers are delivered.

15. Is it required for each courier driver to be bonded, or does the company in general need to be bonded? Yes

16. Regarding the VA Training (Contactor Rules of Behavior/VA Cyber Security/VA Privacy Training) can each courier complete this at the VA? Is there any cost to the contractor? This is training is sent out via email for drivers to read and sign at no cost.