36C26120Q0108-004.docx

DOCX document Posted

Attached to
Telephone Operators Contract Federal contract opportunity
Solicitation number
36C26120Q0108
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21

About this file

This sources sought notice is seeking information from interested parties for telephone operator services for the Department of Veterans Affairs Palo Alto Health Care System locations in Fresno, CA and San Francisco, CA. Responses should include the organization name, address, telephone number, fax number, size as large or small business, SAM registration status, point of contact, and email. Interested parties should describe their capabilities to provide these services. The NAICS code is 561421 for telephone call centers and the small business size standard is average annual revenue of $16.5 million or less. Responses are due by November 22, 2019 to Rico Johnson, Contracting Officer, via email. The information received will be used to determine whether to conduct a competitive procurement for these telephone operator services.

36C26120Q0108 36C26120Q0108.docx

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Text version

Contract Opportunity Sources Sought Notice

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Sources Sought Notice R Telephone Operators Contract 95652-2609 36C26120Q0108 11-22-2019 N 561421 Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) VA Northern California HealthCare System 5342 Dudley Blvd, Bldg 209 McClellan CA 95652-2609

RICO JOHNSON

RICO.JOHNSON@VA.GOV

rico.johnson@va.gov rico.johnson@va.gov

THIS IS A SOURCES SOUGHT FOR MARKET RESEARCH PURPOSES ONLY. The Department of Veterans Affairs is in the process of determining the acquisition strategy for TELEPHONE OPERATOR Service for VA Palo Alto Health Care System with location in Fresno CA and San Francisco CA. Please note that this Request for Information (RFI) is for information only and does not constitute a solicitation for competitive bids/proposals and is not to be construed as a commitment by the Government. However, all interested parties who believe they can meet the requirement are invited to submit information describing their capability to provide the required services.

OVERVIEW: SEE ATTACHED SOW

Please include the follow information about your organization in your response (1) Name of Organization, (2) Address + Zip Code, (3) Telephone number, (4) Fax Number, (5) Size of Business: Large or Small, (6) SAM status, (7) Point(s) of contact, and (8) email address.

Organizations responding to this RFI should provide the company’s capabilities to perform this requirement. The NAICS code is 561421. The Small Business size standard is $16.5 million. The information received as a result of this notice will be considered solely for the purpose of determining whether to conduct a competitive procurement. A determination by the VA not to open the requirement to open competition, based on responses to this sources sought synopsis is solely within the discretion of the VA. The Government does not intend to pay for any information provided under this sources sought synopsis.

All responses must be sent via e-mail to Rico Johnson, Contracting Officer, at rico.johnson@va.gov. Responses to this sources sought synopsis are due by 12:00 PST on November 22, 2019.

See attached document: P09 - SOW.

File details come from the government source that posted it. Updated .