P09 V-Armed Statement of Work.docx

V-Armed License / Warranty / Operator Statement of Work U.S. Department of Veterans Affairs – Vancouver, Washington.

Background:

To continue the operation of the system it is necessary to maintain an active contract for software license and warranty to ensue the system stays operational. The operator is needed to ensure the system is properly maintained and able to troubleshoot issues in moment reducing downtime.

Scope:

Services Sought: The VA Portland HCS has a requirement for software licenses and hardware warranty. With the warranty, it is needed to maintain an onsite operator. VA Portland and VISN 20 purchased the V-Armed Virtual Reality Simulator to enhance VA Police training ability for Active Threat and Crisis Intervention. This training device can be used for additional training within the clinical or healthcare setting to improve Veteran Care.

Objective: The continued ability to operate and maintain the V-Armed System for all applicable training. To maintain a fully trained operator that has the knowledge and expertise to write code and develop programming.

Requirements:

This will include software license and updates, for the maintenance of Scenario Launcher, After Action-Review, Scenario Editor software packages, and Motive System Launcher (Opti-Track). The warranty will include repair and/or replacement for all equipment malfunctions associated with the V-Armed System not due to operator error or misuse.

The warranty will include an onsite operator technician who will be responsible for the ongoing maintenance and operations of the system. The operator technician must be credentialed and sponsored by V-Armed to complete all required programming and maintenance on-site. The operator must have the ability to pass required contractor background investigations.

The Vendor will be required to be on-site 40 hours a week. Typically, these hours will be Monday through Friday 08:00 am to 4:30 pm with a 30-minute unpaid lunch. These hours could be adjusted based on the work needed or the schedule of events. The operator will not be expected to work on Federal Holidays listed below. Any scheduled or unscheduled leaves should be communicated to the Contracting Officer or Contracting Officer Representative at the earliest possible time.

Federal Holidays

Any others as declared by Executive Order*

Place of Performance.

VA Portland HCS – Vancouver Division 1601 East Fourth Plain Blvd Bldg. 14 Vancouver, WA 98661 This will include software updates, maintenance of Scenario Launcher, After Action-Review, Scenario Editor software packages, and Motive System Launcher (Opti-Track). The warrant will include repair and/or replace for all equipment malfunctions not due to operator error or misuse.

Records Management Language for Contracts Required The following standard items relate to records generated in executing the contract and should be included in a typical Electronic Information Systems (EIS) procurement contract:

1. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

1. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

1. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

1. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

1. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

1. The Government Agency owns the rights to all data/records produced as part of this contract.

1. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

1. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

1. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.