36C26026Q0900.docx

36C26026Q0900

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

463-27-2-415-0001

09-23-2026 Tyrone Whalen 360 553-7671 10-07-2026 5pm

PDT

36C260 Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

X

Y 561612 $29 Million

Net 30

N/A

36C260 Department of Veterans Affairs Portland VA Medical Center

3710 NW US Veterans Hospital Road Portland OR 97239 36C260 Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

Dept of Veterans Affairs

FMS-VA-2(101)

Financial Services Center

PO BOX 149971

Austin TX 78714-9971

See CONTINUATION Page Unarmed and uniformed security guard service at Fairbanks CBOC, 2555 Phillips Field Road Fairbanks AK 99709 See Performance Work Statement.

Period of Performance:

Base: 03/01/2027 - 02/29/2028 Option Year One (1): 03/01/2028 - 02/28/2029 Option Year Two (2): 03/01/2029 - 02/28/2030 Option Year Three (3): 03/01/2030 - 02/28/2031 Option Year Four (4): 03/01/2031 - 02/29/2032

Question shall be accepted until 5:00pm EST. 09/30/2026.

VA Contracting POC: Tyrone Whalen at Tyrone.Whalen@va.gov

IMPORTANT! Contractors shall reference section E.2 for quote submission instructions and questions. Parts 1-3 are required to be considered further.

See CONTINUATION Page

463-3670152-415-840700-2580 010040760

One(1)

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C260 Network Contracting Office 20

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Page 1 of Page 1 of

B.2 PERFORMANCE WORK STATEMENT

1) CONTRACT TITLE: Security Guard Services for the VAMC Alaska - Fairbanks CBOC

2) BACKGROUND: The CBOC located in Fairbanks, Alaska requires uniformed unarmed security guard services.

3) SCOPE: The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-furnished, to provide Security Services at the following CBOC.

4) GENERAL REQUIREMENTS

a. Non-Personal Services.

i. The Government shall neither supervise the contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.

ii. It shall be the responsibility of the contractor to manage its employees effectively to ensure services are provided in accordance with this PWS. The supervisor shall have the same qualifications (at a minimum) as required for the security guard. The Supervisor and/or Dispatch Office shall be available during the entire time while the guard is on duty and perform scheduled and unscheduled reviews for quality, compliance assurance and contract compliance. The supervisor shall not be the same person as one performing the security guard services (unless approved by the COR or Contracting Officer is special circumstances). If the only supervision is the Dispatch Office, the Dispatch Office shall have constant communication with the security guard(s) on duty.

iii. Contractor must maintain supervision of Security Guards despite the remote distance of the CBOC. Contractor must have clear controls in place to oversee Security Guards, such as daily/weekly communication with employees and timecard attendance.

iv. It is the responsibility of the Contractor to immediately correct performance issues with on-duty Security Guards. If performance issues are repeated or severe in nature, the Contractor shall provide a replacement Security Guard, at no additional expense of the Government. The request for a replacement Security Guard will be made by the Contracting Officer.

v. Deliverable: 1. Supervisor. Contractor shall provide Supervisor and/or Dispatch Office name and point of contact information 30 days after award and 5 days after change of personnel to the COR and Contracting Officer.

b. Contract Administration

i. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

ii. Deliverable: 2. Contractor shall provide contract administer name and point of contact information 5 days after award and 3 days after change of personnel to the COR and Contracting Officer.

c. Place and Time of Performance.

i. One (1) security guard shall be stationed at, patrol and survey the area surrounding the Fairbanks CBOC, 2555 Phillips Field Road, Fairbanks, AK 99709 the specific areas to be patrolled are: exterior leased property including the parking lot.

ii. The Guard(s) will be on shift 45 hours per week, except for Federal recognized holidays. Monday through Friday 7:30am - 4:30pm. One guard must be present, on-campus at all times within the hours posted. The shift can either be split between multiple guards OR a single guard can be present all day with a working lunch on campus. If taking a working lunch on campus, the guard must still respond to calls.

iii. Work schedules may fluctuate, based on staff coverage, weather and building closure.

5) SECURITY & ONBOARDING REQUIREMENTS

a. Contractor employees must complete all VHA Contractor onboarding requirements within five (5) business days of award. The COR will assist the contractor throughout this process and must work diligently to complete the onboarding documents. FORMS MUST BE LEGIBLE.

b. After onboarding documents are completed, COR will schedule fingerprinting appointment. Fingerprints must be submitted by contractor employees at any Veterans Affairs Medical Center (VAMC) with a PIV enrollment. In Alaska, the following VAMC location conducts fingerprinting:

Anchorage VAMC 1201 N Muldoon Rd Anchorage, AK 99504

c. Contractor employees must complete Background Investigation and Special Agreement Checks

i. All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information and routine access to VA Facilities. The level of background investigation commensurate with the level of access needed to perform the PWS is Tier 1. All Contractor employees shall be required to complete a Special Agreement Check (SAC), and a National Agency Check with Written Inquiries (NACI) prior to beginning services. Both SAC and NACI must be favorably adjudicated prior to start of work.

d. Pre-performance costs associated with onboarding, including time, travel and any costs for certification(s), are the responsibility of the contractor and may not be billed.

e. The Agency and Security Guards must possess Security Guard Licensing from the State of Alaska, Department of Public Safety.

i. If Contractor does not possess State of Alaska, Agency Security Guard License and is in the process of obtaining a New Agency Application for the State of Alaska Security Guard License during solicitation, the application must be completed within 90 calendar days of award.

f. All initial New Security Guard applications for the State of Alaska Security Guard Licensing must be completed within 90 calendar days of award. Any subsequent rehires must also be completed within 90 calendar days of their hiring date.

a. In the case of New Security Guard applications, Contractor shall request available affidavit from State of Alaska, Department of Public Safety so that hires may work in the interim while application is being processed.

6) SECURITY GUARD REQUIREMENTS.

a. The contractor shall supply security guards that meet the following minimum requirements:

i. Have a minimum of one (1) year of performing security guard’s duties. The Contractor shall have experience working with persons who are veterans and persons may suffer from cognitive, mental health or substance abuse problems.

ii. Have successfully met and passed all pre-employment screening tools, such as drug testing, Alaska Security Guard certification (as required by the State of Alaska), criminal background check, and employment reference checks, prior to providing services.

iii. The level of background investigation commensurate with the level of access needed to perform the PWS is Tier 1. All Contractor employees shall be required to complete a Special Agreement Check (SAC), and a National Agency Check with Written Inquiries (NACI) prior to beginning services. Both SAC and NACI must be favorably adjudicated prior to start of work.

iv. Have the ability to de-escalate potentially volatile situations without the use of force, to the problem-solve, i.e., ability to process information combined with experience and knowledge to achieve a reasonable solution, and to mediate the conflict.

v. Demonstrate an understanding of the concepts of community policing, and demonstrate the ability to work, interact, and build effective partnerships with the VA Police, local police agencies, neighbors and/or resident staff.

vi. Security guards shall be literate in English to the extent of reading and understanding printed regulations, detailed written orders and training instructions, and can communicate with all types of persons as well and can resolve conflicts and solve problems in a civil and professional manner.

vii. Security guards will comply with all VA rules and regulations regarding privacy and information security. All security guards stationed at clinics will take VA HIPPA/Privacy training. Security Guards will be issued PIV badges to enable them to gain access to the CBOC buildings.

viii. Security Guards shall not utilize VA office spaces except for designated spaces when not on a patrol or interacting with all individuals as to ensure that a constant state of situational awareness is maintained.

ix. Deliverable. 6. Guard License. Contractor shall provide state guard certifications for every guard 5 days prior first shift to the COR and Contracting Officer.

b. Health and Physical Fitness Requirements:

i. A minimum of twenty-one (21) years of age or as required by local laws.

ii. Physically and psychologically capable to perform the required duties.

iii. Free of any communicable diseases.

iv. Required to have documented tuberculosis testing (TB) every two years. Must have tested as TB-free prior to starting work on this contract.

v. In good general health without physical defects or abnormalities, which would interfere with the performance of these duties. Well-proportioned as to height and weight.

vi. Capable of binocular vision correctable to 20/30 (Snellen).

vii. Free of color blindness.

viii. Capable of hearing ordinary conversation at 15ft.

ix. Assigned guards that are suffering from an illness (common cold, flu, etc.), shall not perform duties and be temporarily replaced.

7) CONTRACTOR REQUIREMENTS/QUALIFICATIONS

a. Contractor shall have an Alaska Security Guard Agency license and maintain such license throughout the life of the contract. Government may terminate the contract if such license is not maintained active.

b. The Contractor shall provide regular and continuous training to security guards on subjects such as: legal updates, public relation and cultural diversity training, and policy and procedural updates/changes. VA Police will also conduct training at CBOC. Any orientation and site-specific training hours are billable. Please note, hours not billable are listed in ONBOARDING & SECURITY REQUIREMENTS.

c. The Contractor shall develop and implement a process for monitoring and assessing security guard’s performance.

d. The Contractor shall provide randomized drug-testing (testing for Federal controlled substances) on security guards to ensure security guards are free of drug use. Contractor shall remove guards from providing services for the VA, upon positive drug test results.

e. The contractor shall develop a written Security Guard Standard Operating Procedure (SOP) for each CBOC, which addresses the following areas:

i. Communication – Will describe the process for developing and maintaining communication links, collaborative relationships and contacts with the following: local Police agency service the clinic, Business Contacts (Business contacts are defined as having direct contact between the security officer and the businesses in order to develop and maintain good relationships in the designated patrol areas, Local Police and Alaska State Troopers office Contacts, Interaction and Reporting, Other Business Security Agency Contacts.

ii. Incident Reporting - Response procedures for reporting incidents, acts, or conditions that may affect the safety and security of individuals and/or property in the area. This would also include identifying the progression of incident reporting from low level up to critical.

iii. Response to Behavioral Issues – Response procedures dealing with some of the following individual conduct issues:

· Hostility, aggressive behavior

· Outbursts or inappropriate actions/behavior attributable to mental health issues

· Intoxication or under the influence of a controlled substance

· Aggressive Panhandling

· Use of inflammatory or abusive language directed at individuals/businesses or other anti-social behavior that could lead to potential harm or damage

f. Security Guards Schedule and Coverage – Identifies the policy and procedure for ensuring patrol officer coverage during the locations Clinic hours of operation and addresses staffing shortages due to illness, absences, vacations, staff replacement (new hires), trainings, etc.

g. Security Guards Training – Describes the policy and procedure for the orientation and training of new security guards who are either permanently or temporarily replacing another security guard, and any other trainings that will better equip and enable the guard to deal more effectively with the public and perform their duties.

h. Contractor shall update SOP when a procedural change takes place or upon improvement in processes that may affect the Security Guard to fulfill their duties as outlined in this PWS. COR and Contracting Officer may require SOP updates throughout the performance of this requirement.

i. Deliverable. 7 SOP. The SOP will be sent to the COR and Contracting Officer within 30 days after award, 10 days after contractor updates or Government requested update.

8) PERFORMANCE REQUIREMENTS

a. Communication, Courteous, Positive and Respectful Interaction.

i. Performance Standards:

1. Take Appropriate Action. Security guards shall interact with all individuals encountered in and around the designated areas of surveillance to provide information, problem-solve, prevent unlawful activity, take appropriate action when necessary. Appropriate action will vary on the circumstance and may require the security guard to diffuse the situation with appropriate empathy and verbal actions.

2. Positive and Respect. All interaction shall be conducted in a positive and respectful manner. Security guards shall conduct themselves in a professional and courteous manner and maintain the highest standards of honor and respect for all persons. Security guards shall be able to communicate with persons in a positive and professional manner to explain rules and use verbal persuasion to obtain voluntary compliance.

3. Interaction. Security guards shall never act in an overbearing or domineering manner and will interact with respect as well as exercising fair and equal treatment to others without compromising the safety to themselves or others.

4. AQL: No more than three verified complaints on a security guard during a one-month period of performance.

b. Patrol. Security guards shall patrol the areas around the CBOC Clinics and report any illegal activity, unusual findings, or safety concerns. These random patrols will be logged into the Daily Operation log. While patrolling, security guards shall respond to all calls for assistance in the clinic as quickly as possible. Security guards will provide escorts for vendors dropping off or picking up needed materials. Examples are lab, x-ray and sterile processing. Security Guards will also assist VA Police Physical Security Specialist with monthly intrusion alarm sensor testing.

i. Performance Standards:

1. Internal Patrol. Conduct a minimum of eight internal foot patrols and four external foot patrols of the CBOC Clinics.

AQL: Within a month period there are no more than three documented days when 8 internal and 4 external patrols did not occur.

2. Security guards will, at random conduct patrols so as not to establish a pattern.

3. Final Patrol. The final internal foot patrol will be conducted at prior to the close of business to make sure that no unauthorized persons remain in the building.

AQL: Within a month period there are no more than three documented days when guard did conduct the final patrol.

c. Post. The primary post for the clinic will be inside the main entrance at the information desk or in the Police Dispatch area.

i. Performance Standards:

1. Guard. Contractor has a security guard on site at all locations as required by this PWS.

AQL: No sites without a security guard as required by this PWS.

2. While assigned to the post, the Contract Security Guard will respond to all calls for assistance as quickly and safely as possible.

3. Post. Security guards shall remain at the post when not conducting a patrol, incident response, or on authorized break.

AQL: Within a month period there are no more than two documented times when guard was not on site.

d. Incident Response.

i. Performance Standard:

ii. Security guards shall exercise sound judgment and discretion in stressful situations. Security guards do not have arrest authority; however, they must be able to quickly assess a situation and determine the most effective way to handle each situation which might include intervening to prevent immediate harm, face-to-face discussions with individuals, conducting active public relations, maintaining a visible presence or observing and reporting to the local Police.

iii. Patient Information. Security guards shall be in uniform and be radio or Cell phone equipped to communicate with their supervisors and the local Police. Radio / Telephone equipment shall be supplied by the contractor. No identifiable patient information will be communicated via insecure means.

AQL: Zero incidents of identifiable patient information sent via insecure means.

iv. Security guards shall have exclusion authority, i.e., restricting an individual’s access to specific sites/areas based on past or current behavioral issues or offensive conduct, for those sites where such authority exists if the exclusion conforms to 38 CFR 17.106.

v. Response Time. Security guard shall respond to any reported urgent calls within Security calls within 1-2 minutes.

AQL: Within a month period there are no more than one documented times when guard did not respond timely.

e. Call 9-1-1.

i. Performance Standard:

1. Call 911. Security guards shall not attempt to handle any situation that is beyond their authorization or ability to deal with safely. Security guards will call 9-1-1 for police and other public safety or first responders as appropriate.

AQL: 9-1-1 is always called when necessary and without delay within one minute of known instance.

2. Security guards shall report criminal activities to the Local Police agencies, avoiding personal participation in arrests or criminal investigations, except in emergency situations.

f. Alarms:

i. Performance Standard:

1. In the event of a fire alarm, the Contract Security Guard will assist in the orderly evacuation (if necessary) and assist in crowd control and traffic control until the arrival of the Fire and Police Department. Direct Fire Department to fire scene.

2. In the event of an Intrusion alarm at either the Pharmacy, Cash Cage or Canteen Manager’s Office, the Contract Security Guard will notify on duty VA Police and investigate to determine the cause.

9) GOVERNMENT-FURNISHED EQUIPMENT/INFORMATION

a. Access to use a workspace as needed with the following:

i. Chair and Desk near the main entrance.

ii. Telephone

b. Officers’ duty book to include:

c. Standard Operating Procedure at for the Clinic.

10) CONTRACTOR FURNISHED EQUIPMENT

a. Security guards shall not be armed with a firearm, nightstick, Pepper Spray, Electronic stun devices, or any item other than radios and handcuffs. Radio equipment and handcuffs shall be supplied by the Contractor.

b. Contractor shall provide professional and neat security guard uniforms. Uniforms shall consist of a neutral color (Tan, Cream, Black, Gray) and clearly indicate that the person is a contracted security guard.

c. Each guard on duty shall be equipped with supplementary equipment including, but not limited to, notebooks, pens, pencils, replacement flashlight batteries and bulbs, and traffic control safety apparel (reflective vests, gloves, traffic baton, etc.), as appropriate to operations. Guard shall not be permitted to provide themselves any unauthorized supplemental, personal item, or other non-standard items that distract from their duties

i. Name tag. Uniform shall show last name of the guard visible 10 feet away.

11) RISK CONTROL

a. Safety Protocol:

i. When a veteran exhibits aggressive behavior (verbal threats or gestures, agitated behavior, or kicking or throwing things) staff will alert the security guard on duty. Staff will open their office door and/or leave as appropriate or possible. If staff feels in imminent danger and cannot leave their offices shout out for help from security or colleagues in neighboring offices or press their Lynx keys. All computers will have Lynx capability. Computers in rooms where veterans are being seeing have 2 control keys (F9 and F11) that when pushed simultaneously activate a pop-up on all computers alerting staff that there is an incident in a room. If neither the staff nor the security guard can de-escalate the veteran; 911 will be called.

b. The AVAHS infection control plan will be followed at all Clinics.

12) MEETINGS

a. Post-Award Meeting: A post award meeting will be held within seven days after award. The meeting must be mutually scheduled with contractor, police representatives, COR, CO and other individuals as necessary. The meeting will be held virtually via MS Teams. Government is responsible for the agenda.

b. Monthly Meeting: A monthly meeting, will be held at a mutually scheduled time with contractor, police representatives, COR, Contracting Officer and other individuals as necessary. The meetings will be held virtually via MS Teams. The Government may cancel the monthly meeting that occurs within the same month as the yearly meeting.

c. Yearly Meeting: A yearly meeting, will be held at a mutually scheduled time with contractor, police representatives, COR, Contracting Officer and other individuals as necessary. This meeting will either be held virtually via MS Teams or in person at the Anchorage, AK or Fairbanks, AK VA. Location will be decided by the Government.

13) MISCELLANEOUS

a. Removal from Duty. The Government may also request the Contractor to immediately remove any employee(s) from the worksite(s) should it be determined that individuals are being assigned to duty who have been disqualified for either suitability or security reasons, or who are found to be unfit for performing security duties during their tour of duty. The Contractor must comply with these requests. For clarification, a determination of unfit may be made for, but not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

i. Violation of the SOP and other VA Rules and Regulations addressed in VA training and orientation.

ii. Violation of Federal, State or local laws, rules, and/or regulations.

iii. Neglect of duty, including sleeping while on duty, unreasonable delays, or failure to carry out assigned tasks, conducting personal affairs during official time, and refusing to render assistance or cooperate in upholding the integrity of the security program at the work site.

iv. Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, or fighting. Also participating in disruptive activities that interfere with the normal or efficient operations of the Government.

v. Improper use of official authority or credentials.

vi. Unauthorized use of communications equipment or Government property.

vii. Violation of security procedures or regulations.

b. Daily Operation Log: At the end of each shift the security guard shall submit a daily operation log describing the days events/incidents/encounters/responses.

i. Security guards shall maintain a daily log of activities which will be sent to the Anchorage VA Chief of Police at the end of each day.

ii. No personal identifying information can be in the daily log.

iii. All hand-written logs will be faxed to Anchorage VA Police Dispatch and then shredded at the end of the workday.

iv. No VA sensitive information or identifiable patient information shall be retained by the security guards or permitted to leave the VA premises.

v. Deliverable. 8. Daily Operation Log. Security guard shall submit to the COR at the end of each shift.

c. Monthly Report: Contractor will supply a monthly status report of schedules and coverage for the coming week, # of veteran contacts the previous week, response times, and any issues or concerns.

Deliverable. 9 Monthly Report. Contractor shall submit the status report every Friday to the COR.

d. Security Guard Incentive Pay

i. After every six months of employment, up to two (2) guards (either full or part-time) can receive incentive pay. The Government will reimburse the contractor up to $2,250 total for an incentive paid to such contractor employee(s). The following conditions must be meet:

1. With the invoice, contractor shall submit pay information verifying employee received such pay. Contractor shall list employee name(s) on invoice.

2. Contractor employee shall have met the standards of this PWS during such timeframe.

14) QUALITY

a. Quality Control

i. The Contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum the QCP shall address the following:

1. Supervision/control of employees

2. Hiring/retention of employees

3. Plan to deal with staff callouts and employee shortages

4. Administration support to the Contractor employee for complex federal background checks

5. Communication plan with COR, Contract Specialist and Contractor employees. This is an important element of the QCP and overall contract

ii. The finalized QCP shall be submitted within 20 days of award for Government review/approval. The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance. The Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 days prior to effective date of the change. The QCP shall be subject to the Government's review and approval. The Government may find the QCP "unacceptable" whenever the Contractor's procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within 10 days from receipt of notice that QCP is found "unacceptable."

iii. Deliverable. 10. QCP. Contractor shall submit 20 days after award, and/or 10 days after notice of required notification to the COR and Contracting Officer.

b. Quality Assurance Surveillance Plan (QASP)

i. The Government shall monitor the Contractor's performance under this purchase order in accordance with the Government's QASP. Performance under the contract will be monitored and evaluated by the designated Contracting Officer’s Representative (COR), VA Police, and the Local Clinic Managers. Performance objectives may be modified during program operation, upon written agreement of the selected Provider and VA Police.

15) DELIVERABLES

10 days after notification of required modification COR / Contracting Officer

16) PERFORMANCE REQUIREMENT SUMMARY

2. Positive and Respect

3. Interaction

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

9.b.1 Patrol

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

9.b.3 Patrol

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

9.c.i.1.

Post

9.c.i.3.

Post

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

9.d.iii Incident Response

9.d.v.

Incident Response

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

9.e.i.1.

9-1-1

Contractor conducts remedial training for security guard. Govt. may ask for removal of guard. Guard not eligible for Govt incentive.

Note: Govt. may input negative comments into CPARS for non-performance and/or instances of not conforming to the PWS.

Govt. does not pay for services not received.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-Furnished, to provide Security at Fairbanks CBOC, AK. POP: 3/1/2027 - 2/29/2028.

Contract Period: Base POP Begin: 03-01-2027 POP End: 02-29-2028 PRINCIPAL NAICS CODE: 561612 - Security Guards and Patrol Services PRODUCT/SERVICE CODE: R430 - Support - Professional: Physical Security and Badging

Retention Pay

POP Begin: 03-01-2027 POP End: 02-29-2028

Officer Background and Onboarding/Travel Cost (Guard per occurence)

POP Begin: 03-01-2027 POP End: 02-29-2028

The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-Furnished, to provide Security at Fairbanks CBOC, AK. OY1 POP: 03/01/2028 – 02/28/2029 Contract Period: Option 1 POP Begin: 03-01-2028 POP End: 02-28-2029

Retention Pay

POP Begin: 03-01-2028 POP End: 02-28-2029

Officer Background and Onboarding/Travel Cost (Guard per occurrence)

POP Begin: 03-01-2028 POP End: 02-28-2029

The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-Furnished, to provide Security at Fairbanks CBOC, AK. OY1 POP: 03/01/2029 – 02/28/2030 Contract Period: Option 2 POP Begin: 03-01-2029 POP End: 02-28-2030

Retention Pay

POP Begin: 03-01-2029 POP End: 02-28-2030

Officer Background and Onboarding/Travel Cost (Guard per occurrence)

POP Begin: 03-01-2029 POP End: 02-28-2030

The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-Furnished, to provide Security at Fairbanks CBOC, AK. OY1 POP: 03/01/2030 – 02/28/2031 Contract Period: Option 3 POP Begin: 03-01-2030 POP End: 02-28-2031

Retention Pay

POP Begin: 03-01-2030 POP End: 02-28-2031

Officer Background and Onboarding/Travel Cost (Guard per occurrence)

POP Begin: 03-01-2030 POP End: 02-28-2031

The contractor shall furnish all personnel, equipment, and supplies, except as specified as Government-Furnished, to provide Security at Fairbanks CBOC, AK. OY1 POP: 03/01/2031 - 02/29/2032 Contract Period: Option 4 POP Begin: 03-01-2031 POP End: 02-29-2032

Retention Pay

POP Begin: 03-01-2031 POP End: 02-29-2032

Officer Background and Onboarding/Travel Cost (Guard per occurrence)

POP Begin: 03-01-2031 POP End: 02-29-2032

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION)

(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.

(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—

(1) Notify the Contracting Officer in writing as soon as possible;

(2) Remedy the delay as quickly as possible; and

(3) Notify the Contracting Officer when the occurrence is over.

(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable;

(D) Contractor point of contact; and

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(5) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. The Government will send a cure notice to the Contractor, unless the reason for the termination is late delivery. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered under this contract are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C.