36C26023Q0440.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

463-23-4-737-0028

36C26023Q0440 06-26-2023

Darien Justice 2538884936 07-10-2023 10am PDT

36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

X 100

X

561710

$17.5 Million

Net 30

N/A

X

Department of Veterans Affairs Anchorage VAMC

1201 North Muldoon Road Anchorage AK 99504

36C260

NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

Pest Control & Bed Bug Management, Indefinite Delivery Indefinite Quantity (ID/IQ) Single Award Task Order Contract

Questions will be accepted until 07/03/2023 at 9am PST to be sent to Darien Justice at darien.justice@va.gov

Responses are due by the above stated date/time and to be provided to Darien Justice at darien.justice@va.gov

VAAR 852.219-73 VA Notice of Total Service-Disabled Veteran Owned Small Business Set-aside, Section C, applies to all items of this solicitation

Vendors should thoroughly review Section E.5. for quote preparation requirements. Vendors must submit parts 1 and 2

See CONTINUATION Page

463-3630162-737-856200-2542 010056190

X X

36C26023Q0440

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT PEST CONTROL

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.2 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

C.3 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.4 52.216-18 ORDERING (AUG 2020)

C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.7 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.8 852.201-70 CONTRACTING OFFICER‘S REPRESENTATIVE (DEC 2022)

C.9 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.10 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.11 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.12 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.13 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..24

C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JUNE 2023)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAR 2023)

E.2 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.4 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.5 ADDENDUM TO 52.212-2 BASIS OF AWARD

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Upon Successful Job Completion and Acceptance of Work

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

http://www.tungsten-network.com/us/en/

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

*All Quantities are estimated and are not guaranteed by the Government*

In the table below, please provide unit and total price for each item.

DESCRIPTION EST. QTY UNIT YEAR 1

PRICE

YEAR 2

PRICE

YEAR 3

PRICE

YEAR 4

PRICE

YEAR 5

PRICE

SERVICES; NON-PERSONAL:

SPRAY FOR CRAWLING

PEST (SPIDERS, ROACHES,

ECT.)

12 JOB $

RODENT CONTROL –

CATCH-ALL TRAPS

12 QTY $

PERIMETER PESTICIDE

SPRAY

4 JOB $

BED BUG CONTROL – SMALL

ROOM (APPROX. 150SF)

24 QTY $

BED BUG CONTROL –

MEDIUM ROOM (APPROX.

500SQFT)

6 QTY $

BED BUG CONTROL –

LARGER ROOM (APPROX

1000SQFT)

2 QTY $

CANINE: SURVEILLANCE AS

REQUESTED

6 JOB $

Yearly Subtotal $ $ $ $ $

B.3 PERFORMANCE WORK STATEMENT PEST CONTROL

1. GENERAL:

1.1. One Firm Fixed Price, Bulk-Order Indefinite Delivery/Indefinite Quantity (ID/IQ) Single Award Task Order Contract (SATOC) will be awarded for the Anchorage VA Medical Center Facilities.

1.2. Veterans Affairs Medical Center (VAMC) has a need for Integrated Pest Management Services (IPMS) that are a part of a comprehensive Integrated Pest Management (IPM) program. IPM is a process for achieving long term, environmentally sound pest suppression using a wide variety of technological and management practices. Control strategies in an IPM program extend beyond the application of pesticides to include structural and procedural modifications that reduce the food, water, harborage, and access used by pests. Contractor provided IPMS will be utilized as stated within Performance Work Statement. IPMS will be utilized in all grounds and buildings herein the VAMC.

1.3. The contractor shall provide all supervision, labor, materials, tools, supplies, equipment, transportation, and applicable licenses and permits necessary to perform pest control and removal services and bed bug surveillance and eradication (heat treatment only allowed) and control for the Alaska Veteran Affairs Healthcare System at the Domiciliary, Veteran Industry, Transitional Housing units, and the Alaska VA Muldoon Clinic in a manner that ensures the health and general well-being of patients, staff, and visitors.

1.3.1. General tasks to include the below as scheduled:

• Preventative Spray for Crawling Pests

• Rodent Control

• Perimeter Spray

• Bed bug control (small, medium, large)

• Canine Bed Bug Detection

1.4. The contractor shall provide a Pest Management Plan. The Pest Management Plan shall be provided for the treatment of all pests to include bed bugs (heat treatment only).

All infestations will be addressed until complete elimination of pests, with routine surveillance, and follow-up treatment provided per requirements.

2. LOCATIONS OF SERVICES PROVIDED:

Building No. 1 - Alaska VA Clinic 1201 North Muldoon Road, Anchorage, AK 99504 Building No.2 – Domiciliary & Veterans Industries; 3001 C Street, Anchorage, AK 99503- 3913 Building No. 3 - Transitional Housing; 709 Hoyt St, Anchorage, AK 99508-1613 Building No. 4 - Transitional Housing; 944 E 12th, Anchorage, AK 99501-4710 Building No 5 - Transitional Housing; 932 E 12th, Anchorage, AK 99501-4710

3. PERIOD OF PERFORMANCE:

3.1. The period of performance of the contract will be a five (5) year IDIQ.

4. TASK ORDER ISSUANCE:

4.1. Yearly Task Order:

4.1.1. Service line will identify the yearly task order issuance and request quote from Contractor. Contractor shall provide all quotes to COR (or identified Service Line POC) within five (5) business days. Rates must be in accordance with established price lists.

4.1.2. COR will then submit quote and all relevant documents with the FORCE submission to Contracting. Once FORCE submission is received and reviewed, Contracting will confirm the existing quote is still valid with contractor. At the request of the Contracting Officer, contractor shall re-evaluate any items that require additional information for price reasonableness and/or technical confirmation.

4.1.3. After confirmation of existing quote, Contracting will issue Task Order award to contractor and include COR in distribution.

4.2. Other Task Order(s):

4.2.1. Additional task orders may be issued in the event of additional pest control services needed above the yearly requirement. The same procedures will be followed for issuance as above.

4.3. Service Contract Act Wage Determination

4.3.1. The applicable Service Contract Act Wage Determination will be issued and accompany each task order award. The contractor shall pay wages in accordance with the Service Contract Act Wage Determination.

5. WORK HOURS:

5.1. Normal Work Hours: The service schedule will be developed between the contractor and Contracting Officer’s Representative (COR) prior to any service being performed.

5.2. Pesticide Spraying: Shall be completed during after-hours or weekends.

5.3. National Holidays: The ten holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

6. SPECIFICATIONS:

6.1. The contractor shall conform to all federal, state, and local regulations governing examining and licensing of pest control operators, performance of pest control, use of approved pest control chemicals and equipment, and proper disposal methods for all products/containers, which may be in effect for the area where the work under the contract will be performed.

6.2. All bed bug inspection must include the use of bed bug detection K-9 and Pest Technician.

6.3. The primary control for bed bugs must include heat treatment measures per VHA Directive 1850.02, Pest Management Operations Program in addition to other industry standards/practices for total area extermination.

6.4. The accepted Pest Control Management Plan for all pests to include bed bugs will be the basis to communicate the contractor’s approach and assess quality.

6.5. Routine surveillance and scheduled treatments per the approved pest management plan and requested services shall be coordinated with the COR to receive any special instructions or for location of infestation. They will submit a written report of all activities following each visit, with the signature of the COR or designee responsible.

7. CALL BACKS:

7.1. EMERGENCY CALL BACK: The Contractor shall within 24 hours after receipt of notification by the Contracting Officer or his/her designee, perform Integrated Pest Management (IPM) Services to correct an emergent condition that was treated previously. This call back service shall be accomplished at no additional charge to the Government.

7.2. Non-emergent calls: Contractor shall report within mutually agreed upon time with COR for non-scheduled services without additional charge to the Government.

8. REPORTING FOR SCHEDULED SERVICES:

8.1. Contractor shall report to COR at agreed location on scheduled days for any instructions for location of infestation, as called in by wards, clinics, etc. They will submit a written report of all pest discrepancies/findings, mitigation methods, and follow up appointment if needed following each visit, with the signature of the COR or designee responsible.

8.2. Must be able to provide same day emergency pest control services within four (4) hours of notification by telephone or email. Notification will be given during normal business hours 8:00AM – 4:30PM. This is for new emergencies not previously treated.

Same day treatment includes:

8.2.1. Bed bug inspection by Pest Technician or a National Entomology Scent Detection Canine (NESDCA), National Pest Management Association (NPMA), or Canine Pest Detection Association certified K-9.

8.2.2. Other pest emergencies as identified by COR.

9. CERTIFICATES AND LICENSES:

9.1. Pest control operators/service techs applying pesticides must possess a current Alaska Commercial Pesticide Applicator certificate/license. The contractor will be responsible to ensure that all licenses and training certificates are kept current; staff is well trained and aware of new innovative technology. The contractor shall provide names of all their staff assigned to work at the Alaska VA Healthcare System. In addition, a hard copy of all Certificates and Licenses will be filed by the COR.

10. COMPLIANCE/ REGULATIONS:

10.1. Contractor must obey all Environmental Protection Agency (EPA) regulations.

10.2. Every pesticide bought, sold, or used in the United States must, by law, be registered by the U.S. EPA and in each of the states. EPA approves not only the product itself, but also each separate use for which it is intended, and the product label.

Contractor is responsible for applying only those pesticides that are registered.

10.3. Contractor must obey all Department of Transportation (DOT) regulations.

10.4. Shipment of pesticides and other dangerous substances across state lines is regulated by the federal DOT.

10.5. Contractor must obey all Occupational Safety and Health Administration (OSHA) regulations.

11. STORAGE OF PEST CONTROL MATERIALS:

11.1. Storage of pest control materials or equipment are prohibited without the written approval of the COR.

12. BED BUG CONTROL:

12.1. Surveillance: Normal Surveillance will be performed by VA Industrial Hygiene or Safety Staff. When location cannot be confirmed by in-house visual surveillance, the contractor shall survey the extent of the suspected bed bug infestation in requested rooms/areas. If infestation is indicated beyond suspected areas, surveillance is to continue until infestation is fully indicated. Surveillance will be requested using an estimated area. Small area would be one room of about 150 square feet (SF). Medium area would be about 500 SF. Large area would about 1000 SF. When estimating the size, use the bigger size not the smaller. For example, if two offices or two bedrooms are suspected, use two small units for invoicing. If a conference room and an office, use the medium size for invoicing. For the atrium area of the DOM (2000 SF) use two large units or 4 medium units. When surveillance has been completed, Contractor and COR (or COR representative) will agree on an area to be invoice.

12.2. Treatment of Bed Bug Infestation will only be done using the heat treatment method, following accepted industry norms. Treatment will be on a unit area method using area determined from the surveillance above.

13. OTHER PEST CONTROL SERVICES:

13.1. When weather permits, each building at each Alaska VAMC location listed in “2.

LOCATIONS OF SERVICES PROVIDED” must be sprayed with protective outer pesticide around perimeter of building (at minimum of three feet up and three feet out) annually.

13.2. Each facility/building must be equipped with “catch-all” mouse trapping stations at each entrance, which are meant to capture small pests prior to entry into facilities.

14. REQUIRED CONTRACTOR REPORTING:

14.1. Before any services are provided at the beginning of the contract, the contractor shall submit current SDS’s for all chemicals in which the contractor plans on using for the contract. This logbook shall be maintained by the COR for each application made at the facility. The contractor shall also provide e-mail addresses and telephone numbers for all personnel performing duties at the Alaska VA Healthcare System and for all the individuals responsible for this contract.

14.2. Prior to initial application of pesticides, the trade names (if any) and chemical names of the chemicals used and a label showing the contents, the use strength of the chemical as applied and the antidote thereto. The contractor will furnish the same information each time chemicals or products used are changed in the performance of this contract. This information is required by the Employee Health for emergency treatment in the event of ingestion of and /or contact with the material by humans.

14.3. After each service (scheduled or non-scheduled) contractor personnel will submit documentation including, but not limited to:

14.3.1. The name and address of the individual who applied/performed the treatment

14.3.2. The location by building and room number where each treatment was applied

14.3.3. The pest or pests against which the pesticide was applied

14.3.4. The date and time of application

14.3.5. The brand name of the pesticide applied

14.3.6. The name of the pesticide manufacturer or the Federal Environmental Protection Agency registration number of the pesticide

14.3.7. The rate of application or amount of the pesticide applied, and the total area treated

14.4. The contractor is responsible for supplying, completing, and submitting all reports required or requested by Federal, State, or local ordinances, which pertain to any duties contained in the contract.

14.5. The contractor will furnish pesticide information to the COR office prior to initial application and the chemical names of all approved pesticides/chemicals along with appropriate antidote information and current —Material Safety Data Sheet (MSDS). The contractor shall supply this information as new products are submitted for approval to the

COR.

15.SAFETY REQUIREMENTS:

15.1. Contractor Shall Submit SDS on all chemicals and materials used for pest control.

Contractor is not permitted to use any pest control product unless it has received approval by COR or VA Safety and Security Staff. All pesticides or traps shall be placed only at times and in the areas approved by the COR or its designee. Pesticides and/or traps shall be replaced as necessary and per manufacturer recommendations. No pest control material shall be allowed to contact food or cooking utensils.

16. SECURITY REQUIREMENTS:

16.1. The contractor employees shall not have access to VA sensitive or computer information and will not require routine access to VA Facilities. The contractor employees shall require intermittent access only and will be escorted by VA employees while at VA Facilities. No background investigation is required.

16.2. The contractor shall provide the COR with a list of contractor employees expected to enter the buildings to perform work. While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

16.3. Current VA policies do require a contractor have the following before unescorted access may be granted to VA facilities and/or access to VA Information Technology resources. An access badge will be given to the contractor’s employee upon completion of a favorably adjudicated Special Agreement Check (SAC) or “Closed, No Issues” SAC fingerprint result, training delineated in VA Handbook 6500.6 (Appendix C. Section 9), and a signed “Contractor Rules of Behavior.” Entrance into VA buildings through the Police Services, or COR. The contractor employee must safeguard the access badge and immediately report any lost, stolen, or destroyed badges to the COR. All contract personnel must properly display their access badges. Access badges must be worn at or above the waist (facing forward). The contractor’s employees must return the access badge(s) to the Police Service or upon completing services at the respective facility.

16.4. The contractor shall be required to comply with all security policies/requirements.

All security policies/requirements must be met, and employees cleared prior to the contractor performing work under this contract. Employees that cannot meet the security and clearance requirements shall not be allowed to perform work under this contract.

17. INTERFERENCE TO NORMAL FUNCTION:

17.1. Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts.

17.2. In the event of an emergency caused by the contractor, contractor services may be stopped and rescheduled at no additional cost to the government.

17.3. Contractor personnel shall inform the COR or the designee of the need to gain access to secured areas. If access is required to secure areas, prearranged scheduling will be made with COR or designee.

18. ATTACHMENT – LIST OF AREA/BUILDINGS TO BE SERVICED

AREA/BUILDING/FUNCTION

Building No. 1 – Building 100, Main Clinic Building No. 2 – Building 3001, DOM and Veterans Industries addition, including basement, first floor and second floor, including kitchen area Building No. 3 – Transitional Housing 709 Hoyt St., 4 Unit apartment complex. Building No. 4 - Transitional Housing 944 E 12th St., 8 Unit apartment complex. Building No. 5 - Transitional Housing 932 E 12th St., 8 Unit apartment complex

19. CONTRACTOR REPRESENTATIVES

19.1. The following employees of the contractor serve as the contractor’s program manager for this contract. The following information shall be provided to the COR within 15 days of award.

Program Manager:

Other Contractor Personnel:

Title:

20. PERFORMANCE STANDARDS

20.1. Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets, or does not meet these standards.

Task

ID

Indicator

Standard

Accept able Quality Level

Method of Surveillanc e

Incentive/ Remedy

Rating

Maintenance and Support

Vendor Responds to service calls

Site visit by Pest Controller will take place within 24 hours after the service call is made

Service 100% of the time

Periodic Inspection

Incentive: Positive

CPARS

Remedy: Contractor conducts remedial training with pest control technician.

Reviews issues resulting in unsatisfactory performance and makes corrective action. If necessary, Gov’t may ask for removal of pest control technician.

Excellent = < 24 hours

Satisfactory = 24 hours

Unsatisfactory = > 24 hours

Monthly Reports

Vendor to provide accurate and timely monthly invoices

Vendor to provide accurate and timely invoices clearly stating all dates, quantities, weights, and rates of services received monthly

Must be provided at least 30 days after last workday of month.

Periodic Inspection

Incentive: Positive

CPARS

Remedy: Contractor shall submit invoice ASAP after missing

30-day deadline.

Contractor shall reach out to the COR or CO if information on how to submit the invoices is needed.

Satisfactory = reports received on time

Unsatisfactory = not received on time or not at all

Customer Service

Professional Customer Service

Professional and courteous service provided to all internal (VA

Staff) and external

(Patients). No reports of any misconduct will be acceptable.

Each service Episode

VA EMS

Complaint

Log Tracking

Incentive: Positive

CPARS

Remedy: Contractor conducts remedial behavior training with pest control technician. Reviews reports of unprofessional behavior and makes corrective action. If necessary, Gov’t may ask for removal of pest control technician

Satisfactory = no complaints received of misconduct

Unsatisfactory = misconduct complaint received

21. QUALITY CONTROL SURVEILLANCE PLAN (QASP)

21.1. QASP will be issued after award.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

C.2 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.3 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

FAR

Number

Title Date

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE OCT 2018

52.204-18 COMMERCIAL AND GOVERNMENT ENTITY CODE

MAINTENANCE

AUG 2020

C.4 52.216-18 ORDERING (AUG 2020)

(a) Any supplies and services to be furnished under this contract shall be ordered by issuance of delivery orders or task orders by the individuals or activities designated in the Schedule. Such orders may be issued from Signed Award through 5 years after award date.

(b) All delivery orders or task orders are subject to the terms and conditions of this contract. In the event of conflict between a delivery order or task order and this contract, the contract shall control.

(c) A delivery order or task order is considered "issued" when—

(1) If sent by mail (includes transmittal by U.S. mail or private delivery service), the Government deposits the order in the mail;

(2) If sent by fax, the Government transmits the order to the Contractor's fax number; or

(3) If sent electronically, the Government either—

(i) Posts a copy of the delivery order or task order to a Government document access system, and notice is sent to the Contractor; or

(ii) Distributes the delivery order or task order via email to the Contractor's email address.

(d) Orders may be issued by methods other than those enumerated in this clause only if authorized in the contract.

(End of clause)

C.5 52.216-19 ORDER LIMITATIONS (OCT 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than $50.00, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor-

(1) Any order for a single item in excess of $20,000.00;

(2) Any order for a combination of items in excess of $100,000.00.

(3) A series of orders from the same ordering office within 10 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 2 days after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of clause)

C.6 52.216-22 INDEFINITE QUANTITY (OCT 1995)

(a) This is an indefinite-quantity contract for the supplies or services specified, and effective for the period stated, in the Schedule. The quantities of supplies and services specified in the Schedule are estimates only and are not purchased by this contract.

(b) Delivery or performance shall be made only as authorized by orders issued in accordance with the Ordering clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the Schedule up to and including the quantity designated in the Schedule as the "maximum." The Government shall order at least the quantity of supplies or services designated in the Schedule as the "minimum."

(c) Except for any limitations on quantities in the Order Limitations clause or in the Schedule, there is no limit on the number of orders that may be issued. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations.

(d) Any order issued during the effective period of this contract and not completed within that period shall be completed by the Contractor within the time specified in the order. The contract shall govern the Contractor’s and Government’s rights and obligations with respect to that order to the same extent as if the order were completed during the contract’s effective period; provided, that the Contractor shall not be required to make any deliveries under this contract after 5 years from date of award.

(End of clause)

C.7 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.8 852.201-70 CONTRACTING OFFICER‘S REPRESENTATIVE (DEC 2022)

The Contracting Officer reserves the right to designate representatives to act for him/her in furnishing technical guidance and advice or generally monitor the work to be performed under this contract. Such designation will be in writing and will define the scope and limitation of the designee’s authority. A copy of the designation letter shall be furnished to the Contractor.

(End of clause)

C.9 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

The Contractor shall not make reference in its commercial advertising to Department of

Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor’s products or services or considers the Contractor’s products or services superior to other products or services.

(End of clause)

C.10 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Service-disabled Veteran-owned small business concern or SDVOSB”:

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more service-disabled Veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled Veterans or eligible surviving spouses (see VAAR 802.101, Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled Veterans (or eligible surviving spouses) or, in the case of a service-disabled Veteran with permanent and severe disability, the spouse or permanent caregiver of such Veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been certified for ownership and control pursuant to 38 U.S.C. 8127, 13 CFR 128, and is listed as certified in the SBA certification database at https://veterans.certify.sba.gov/; and

(v) The business agrees to comply with VAAR subpart 819.70 and Small Business Administration (SBA) regulations regarding small business size, government contracting, and the Veteran Small Business Certification Program at 13 CFR parts 121, 125, and 128.

(2) The term “Service-disabled Veteran” means a Veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(3) The term “small business concern” has the meaning given that term under section 3 of the Small Business Act (15 U.S.C. 632).

(4) The term “small business concern owned and controlled by Veterans with service-connected disabilities” has the meaning given the term “small business concern owned and controlled by service-disabled veterans” under section 3(q)(2) of the Small Business Act (15 U.S.C. 632(q)(2)).

(5) The term "SDVOSB participant” or certified SDVOSB means a small business that has been certified in the SBA Veteran Small Business Certification Program and listed in the SBA certification database (see 13 CFR 128.102).

(b) General. In order for a concern to submit an offer and be eligible for the award of an SDVOSB set-aside or sole source contract, the concern must qualify as a small business concern under the size standard corresponding to the NAICS code assigned to the contract and be listed as an SDVOSB participant in the SBA certification database as set forth in 13 CFR 128.

(1) Offers received from entities that are not certified SDVOSBs and listed in the SBA certification database at the time of offer shall not be considered.

(2) Any award resulting from this solicitation shall be made to a certified SDVOSB listed in the SBA certification database who is eligible at the time of submission of offer(s) and at the time of award.

(3) The requirements in this clause apply to any contract, order or subcontract where the firm receives a benefit or preference from its designation as an SDVOSB, including set-asides, sole source awards, and evaluation preferences.

(c) Representation. Pursuant to 38 U.S.C. 8127(e), only certified SDVOSBs listed in the SBA certification database are considered eligible to receive award of a resulting contract. By submitting an offer, the prospective contractor represents that it is an eligible and certified SDVOSB as defined in this clause, 13 CFR 121, 125, and 128, and VAAR subpart 819.70.

(d) Agreement/LOS certification. When awarded a contract action, including orders under multiple-award contracts, an SDVOSB agrees that in the performance of the contract, the SDVOSB shall comply with requirements in VAAR subpart 819.70 and SBA regulations on small business size, and government contracting programs at 13 CFR part 121 and part 125, including the non-manufacturer rule and limitations on subcontracting (LOS) requirements in 13 CFR 121.406(b) and 13 CFR 125.6. For the purpose of limitations on subcontracting, only certified SDVOSBs listed in the SBA certification database (including independent contractors) shall be considered eligible and/or “similarly situated” (i.e., a firm that has the same small business program status as the prime contractor). An otherwise eligible firm further agrees to comply with the required (LOS) certification requirements in this solicitation (see 852.219-75 or 852.219-76 as applicable). These requirements are summarized as follows:

(1) Services. In the case of a contract for services (except construction), the SDVOSB prime contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance to firms that are not certified SDVOSBs listed in the SBA certification database (excluding direct costs to the extent they are not the principal purpose of the acquisition and the SDVOSB/VOSB does not provide the service, such as airline travel, cloud computing services, or mass media purchases). When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract.

(2) Supplies/products. (i) In the case of a contract for supplies or products (other than from a non-manufacturer of such supplies), the SDVOSB prime contractor will not pay more than 50% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, to firms that are not certified SDVOSBs listed in the SBA certification database.

When a contract includes both supply and services, the 50 percent limitation shall apply only to the supply portion of the contract.

(ii) In the case of a contract for supplies from a non-manufacturer, the SDVOSB prime contractor will supply the product of a domestic small business manufacturer or processor, unless a waiver as described in 13 CFR 121.406(b)(5) has been granted. Refer to 13 CFR 125.6(a)(2)(ii) for guidance pertaining to multiple item procurements.

(3) General construction. In the case of a contract for general construction, the SDVOSB prime contractor will not pay more than 85% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, to firms that are not certified SDVOSBs listed in the SBA certification database.

(4) Special trade construction contractors. In the case of a contract for special trade contractors, no more than 75% of the amount paid by the government to the prime for contract performance, excluding the cost of materials, may be paid to firms that are not certified SDVOSBs listed in the SBA certification database.

(5) Subcontracting. An SDVOSB subcontractor must meet the NAICS size standard assigned by the prime contractor and be certified and listed in the SBA certification database to count as similarly situated. Any work that a first tier VIP-listed SDVOSB subcontractor further subcontracts will count towards the percent of subcontract amount that cannot be exceeded.

For supply or construction contracts, the cost of materials is excluded and not considered to be subcontracted. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the portion of the contract with the preponderance of the expenditure upon which the assigned NAICS is based. For information and more specific requirements, refer to 13

CFR 125.6.

(e) Required limitations on subcontracting compliance measurement period. An SDVOSB shall comply with the limitations on subcontracting as follows:

[Contracting Officer check as appropriate.] ____ By the end of the base term of the contract or order, and then by the end of each subsequent option period; or

_X_ By the end of the performance period for each order issued under the contract.

(f) Joint ventures. A joint venture may be considered eligible as an SDVOSB if the joint venture 13 CFR 128.402 and the managing joint venture partner makes the representations under paragraph (c) of this clause. A joint venture agrees that, in the performance of the contract, the applicable percentage specified in paragraph (d) of this clause will be performed by the aggregate of the joint venture participants.

(g) Precedence. The VA Veterans First Contracting Program, as defined in VAAR 802.101, subpart 819.70, and this clause, takes precedence over any inconsistencies between the requirements of the SBA Veteran Small Business Certification Program, and the VA Veterans First Contracting Program.

(h) Misrepresentation. Pursuant to 38 USC 8127(g), any business concern, including all its principals, that is determined by VA to have willfully and intentionally misrepresented a company’s SDVOSB status is subject to debarment from contracting with the Department for a period of not less than five years (see VAAR 809.406-2 Causes for Debarment)

C.11 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON

SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND

CONSTRUCTION (JAN 2023) (DEVIATION)

(a) Pursuant to 38 U.S.C. 8127(l)(2), the offeror certifies that—

(1) If awarded a contract (see FAR 2.101 definition), it will comply with the limitations on subcontracting requirement as provided in the solicitation and the resultant contract, as follows:

[Contracting Officer check the appropriate box below based on the predominant NAICS code assigned to the instant acquisition as set forth in FAR 19.102.]

(i) [X] Services. In the case of a contract for services (except construction), the contractor will not pay more than 50% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219- 73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDVOSB/VOSB subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. Other direct costs may be excluded to the extent they are not the principal purpose of the acquisition and small business concerns do not provide the service as set forth in 13 CFR 125.6.

(ii) [ ] General construction. In the case of a contract for general construction, the contractor will not pay more than 85% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219- 73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 85% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(iii) [ ] Special trade construction contractors. In the case of a contract for special trade contractors, the contractor will not pay more than 75% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-

74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 75% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(2) The offeror acknowledges that this certification concerns a matter within the jurisdiction of an Agency of the United States. The offeror further acknowledges that this certification is subject to Title 18, United States Code, Section 1001, and, as such, a false, fictitious, or fraudulent certification may render the offeror subject to criminal, civil, or administrative penalties, including prosecution.

(3) If VA determines that an SDVOSB/VOSB awarded a contract pursuant to 38 U.S.C. 8127 did not act in good faith, such SDVOSB/VOSB shall be subject to any or all of the following:

(i) Referral to the VA Suspension and Debarment Committee;

(ii) A fine under section 16(g)(1) of the Small Business Act (15 U.S.C. 645(g)(1)); and https://www.acquisition.gov/far/2.101 https://www.acquisition.gov/far/19.102 https://www.va.gov/oal/library/vaar/vaar852.asp#85221973 https://www.va.gov/oal/library/vaar/vaar852.asp#85221973 https://www.va.gov/oal/library/vaar/vaar852.asp#85221974 https://www.va.gov/oal/library/vaar/vaar852.asp#85221973 https://www.va.gov/oal/library/vaar/vaar852.asp#85221973 https://www.va.gov/oal/library/vaar/vaar852.asp#85221974 https://www.va.gov/oal/library/vaar/vaar852.asp#85221973 https://www.va.gov/oal/library/vaar/vaar852.asp#85221974 https://www.va.gov/oal/library/vaar/vaar852.asp#85221974

(iii) Prosecution for violating 18 U.S.C. 1001.

(b) The offeror represents and understands that by submission of its offer and award of a contract it may be required to provide copies of documents or records to VA that VA may review to determine whether the offeror complied with the limitations on subcontracting requirement specified in the contract. Contracting officers may, at their discretion, require the contractor to demonstrate its compliance with the limitations on subcontracting at any time during performance and upon completion of a contract if the information regarding such compliance is not already available to the contracting officer. Evidence of compliance includes, but is not limited to, invoices, copies of subcontracts, or a list of the value of tasks performed.

(c) The offeror further agrees to cooperate fully and make available any documents or records as may be required to enable VA to determine compliance with the limitations on subcontracting requirement. The offeror understands that failure to provide documents as requested by VA may result in remedial action as the Government deems appropriate.

(d) Offeror completed certification/fill-in required. The formal certification must be completed, signed and returned with the offeror’s bid, quotation, or proposal. The Government will not consider offers for award from offerors that do not provide the certification, and all such responses will be deemed ineligible for evaluation and award.

Certification:

I hereby certify that if awarded the contract, [insert name of offeror] will comply with the limitations on subcontracting specified in this clause and in the resultant contract. I further certify that I am authorized to execute this certification on behalf of [insert name of offeror].

Printed Name of Signee: ________________________________________

Printed Title of Signee: _________________________________________

Signature: ___________________________________________________

Date: _____________________

Company Name and Address: ______________________________________

(End of Clause)

C.12 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT

REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office.

Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts…