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Child Care Janitorial Cleaning Svcs Portland VA Medical Center
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36C26019Q0387
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c. The Veteran Affairs Contracting POC is Crystal Parris at crystal.parris@va.gov.

b. There are no other changes to the solicitation as a result of this amendment.

also makes changes to the solicitation as stated on the continuation page.

a. The purpose of this amedment is to post solicitation questions and answers to RFQ 36C26019Q0387. This amendment X 648-3690162-5104-856700-2542 0100501X3

X X X

05-07-2019 36C26019Q0387

To all Offerors/Bidders DuPont WA 98327 1495 Wilmington Drive, Suite 360 Network Contracting Office 20 Department of Veterans Affairs 36C260 DuPont WA 98327 1495 Wilmington Drive, Suite 360 Network Contracting Office 20 Department of Veterans Affairs 36C260 N/A 648-19-1-5104-0004 05-07-2019 (Signature of Contracting Officer) (Signature of person authorized to sign)

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

13. THIS ITEM APPLIES ONLY TO

MODIFICATIONS OF CONTRACTS/ORDERS,

ONE

CHECK

(X)

(SEE ITEM 13)

(SEE ITEM 11)

(If required) (such as changes in paying office, appropriation date, etc.)

(Specify type of modification and authority) (If other than Item 6) (Number, street, county, State and ZIP Code) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Type or print) (Type or print) Prescribed by GSA - FAR (48 CFR) 53.243

PREVIOUS EDITION NOT USABLE

STANDARD FORM 3

15B. CONTRACTOR/OFFEROR

16A. NAME AND TITLE OF CONTRACTING OFFICER

15A. NAME AND TITLE OF SIGNER

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

16B. UNITED STATES OF AMERICA

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16C. DATE SIGNED

Contractor

D. OTHER

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

the opening hour and d ate specified.

or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADM

INISTRATIVE CHANGES

15C. DATE SIGNED

A.

THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority)

THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

is not, is required to sign this document and return ___________ copies to the issuing office

(REV. 11/2016)

12. ACCOUNTING AND APPROPRIATION DATA

is not extended.

ACKNOWLEDGMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the is extended, E. IMPORTANT:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

CODE

FACILITY CODE

1. CONTRACT ID CODE

BPA NO.

10B. DATED

10A. MODIFICATION

OF CONTRACT/ORDER NUMBER

PAGE OF PAGES

9B. DATED

9A. AMENDMENT OF SOLICITATION NUMBER

3. EFFECTIVE DATE

4. REQUISITION/PURCHASE REQ. NUMBER

8. NAME AND ADDRESS OF CONTRACTOR

6. ISSUED BY

CODE

2. AMENDMENT/MODIFICATION NUMBER

7. ADMINISTERED BY

CODE

5. PROJECT NUMBER (if applicable)

Continuation Page

a. The Government is providing answers to solicitation questions.

b. The Government is providing an updated Performance Work Statement.

Solicitation Questions:

1. What is the meaning of ’fixed price contract?

Does it mean you already have a price for monthly basis or the contract goes to with the same price for optional years?

Government Response: A fixed price contract is a contract that provides for a price which normally is not subject to any adjustment unless certain provisions (such as contract change, economic pricing, or defective pricing) are included in the agreement. The offeror provides a quote for the monthly usage (See Section B.2 Price/Cost Schedule in the Solicitation) for the base year and all option periods.

2. Do you need carpet cleaning & floor waxing annually or semi-annually for this work site?

Government Response: Carpet Cleaning Frequency – Monthly on throw rugs and monthly light extraction on the two permanent carpet areas. Hard Surface Floor Waxing Frequency - Strip and wax hard surfaces semiannually. General cleaning and upkeep throughout the year as needed. Semi-annual with the green wax may not be sufficient; the Government recommends quarterly.

3. We were informed that a current month to month janitorial contract exists. Can you provide the current month to month price and scope of work?

Government Response: The previous contract number was VA260-15-F-0635. The total cost of the contract for a period of five (5) years was for $113,652.00. Please refer to the performance work statement (PWS) for the current solicitation to determine pricing.

4. Section 6.1, line item l) of Performance Work Statement (PWS) requires weekly high dusting, does this work requirement include the tops of the vents? If not, recommend adding amendment to include monthly dusting of vent tops based upon observation made during our site visit.

Government Response: Yes, The Contractor shall provide high dusting of the large HVAC pipes on a quarterly basis. This will be changed in the PWS.

5. Section 6.7, line item b) of PWS requires “clean and disinfect ALL toys…”. Does this work requirement include small toys, especially those able to be inserted to the mouths of the children? If so, the following procedure is submitted for your review:

· Recommend child care facility personnel segregate small (washable) toys by nomenclature, i.e. Legos, animal toys etc.., into separate Tupperware bins. Each nomenclature should have two bins to facilitate daily alternation which will reduce the amount of cleaning time for the janitorial crew. Child care facility personnel can leave the used tubs of toys in a designated area (daily). Contractor to provide washing tub/w strainer to disinfect smalls toys using bleach & water mixture, allow to dry and return to designated area (daily).

· Not sure section 6.7 PWS adequately covers this process therefore it may require an amendment to address.

Government Response: The Family Life Center Staff will be cleaning toys. This will be changed in the PWS.

6. Section 6.20 requires contractor to provide 14 days of Management support upon completion of the contract. Do we put this cost in our original bid?

Government Response: Yes, this should be part of your quote.

7. Section 6.23 requires contractor to provide a Quality Control Plan. Is this required upon award of contract or in Quote Submission?

Government Response: See PWS Section 22.

Updated PWS (Changes are Reflected in Yellow):

PERFORMANCE WORK STATEMENT

1. Contract Title: Janitorial Services for the Child Care Center

2. General Information: This is a non-personnel services contract to provide Janitorial Services for the Veteran Affairs Portland Healthcare System – Vermont Hills Family Life Center. The Government shall not exercise any supervision or control over the contract service providers performing the service herein. Such contract service providers shall be accountable solely to the contractor, who in turn is responsible to the Government.

3. Description of Services: The Contractor shall provide all personnel, equipment, supplies, tools, supervision, and other and non-personal services necessary to ensure that janitorial services are performed at the Vermont Hills Family Life Center as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

4. Background: This is a new requested service. This service is required because the Veteran Affairs Portland Healthcare System is lacking the necessary staff to facilitate the appropriate cleaning of the Vermont Hills Family Life Center. Because this is a Child Care Center, it is critical that the infection control requirements are met daily.

5. Period of Performance: The period of performance shall be for a base year plus four (4) one-year option periods.

6. Specific Tasks:

6.1 Offices, Entrances, Conference Rooms, Hallways, Common Areas:

a) Dust horizontal surfaces - Desk, Credenza, Counter, and File cabinet tops daily

b) Spot clean horizontal surfaces for removal of coffee rings and spillage daily

c) All doors, handles, windows cleaned and disinfected daily

d) Internal glass partitions cleaned of fingerprints and smudges daily

e) Doors and Walls cleaned of fingerprints and smudges daily

f) Empty all waste paper receptacles and replace waste receptacle liners daily

g) Clean and disinfect trash receptacles as needed, but no less thank 1X per month

h) Disinfect all telephone receivers and dust phone bases daily

i) Disinfect light switches, light switch plate covers, and door handles daily

j) Clean and sanitize drinking fountains daily

k) Polish all drinking fountains and sinks daily

l) High dusting – air vents, HVAC Return Air, tops of doors, door frames, ceiling corners weekly

m) Low dusting – front and sides of desks, legs of chairs, tables, and chair bases weekly

n) Furniture – vacuum fabric and wipe down other surfaces to remove dust and lint 2X per month

o) Vacuum, sweep or dust mop all hard surface floors daily

6.2 Non-Carpeted Floors (Hard Floors: Ceramic, Resilient Tile (VCT) and Concrete).

Thoroughly mop all hard surface floors daily. Maintain hard floors free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter and other foreign matter by effective routine cleaning. Accomplish cleaning by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean and machine scrub, etc.) and with cleaning solutions if applicable, for the specific floor type. After cleaning, ensure floor surfaces to include grout have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Clean baseboards, corners, and wall/floor edges once a month. Move chairs, trash receptacles, and other easily moveable items to maintain floors underneath these items and return them to their original and proper positions after cleaning. All flooring that requires a finish will be stripped and waxed quarterly using approved floor care products.

6.3 Carpeted Floors.

Maintain carpets free of soil, dirt, debris, litter and other foreign matter by performing wall to wall vacuuming of the carpeted areas daily and removing spots and small spills from carpets daily. Detail vacuum carpet edges and corners along walls and partitions and dust all baseboards once monthly.

a) Both “installed” carpeted areas in the Infant and the Toddler areas to be appropriately cleaned (extracted) Quarterly. Spot Cleaning or emergent cleaning due to accidental soilage will be on a “As Needed” basis, called in by either the VA POC/COR, Housekeeping Officer or designated EMS official.

b) All interior “throw” carpets to be appropriately cleaned (extracted) once per month.

6.4 Child Restrooms and Staff Restrooms:

a) Clean and disinfect counter tops, wash basins, toilets, toilet seats and urinals daily

b) Clean and disinfect all dispensers, fixtures, and mirrors daily

c) Empty trash receptacles daily

d) Empty sanitary napkin receptacle and disinfect daily

e) Spot clean partition tile and walls daily

f) Restock hand soap and paper products daily

g) Disinfect partition handles, door handles, and light switches daily

h) Clean and sanitize outside surfaces of dispensers and trash receptacles daily

i) Polish all dispensers, fixtures, and mirrors daily

j) Sweep and thoroughly mop floor with germicidal solution daily

k) Clean and disinfect restroom partitions and walls around toilets and urinals daily

l) High dust – tops of partitions, air vents, mirror frames, and tops of doors daily

6.6 Break Areas:

a) Counters, and table tops cleaned with approved disinfectant daily

b) Fronts of counters and chairs cleaned daily

c) Sinks cleaned with approved disinfectant daily

d) Wipe down outside of refrigerator and microwave 2X per week

e) Inside of microwave cleaned 1X per week

f) Trash removed daily, receptacle cleaned as needed

g) Coffee machines turned off

h) Sink thoroughly scoured using liquid cleanser daily

i) Table bases and chair legs cleaned 1X per month

6.7 Child Care Areas (Infant, 2.5 - 3-year, toddler, general area and outside play area):

a) Dust horizontal surfaces daily

b) Clean and disinfect all furniture, floor mats, and climbers in play areas (infant play area and exterior play area) with food grade child safe disinfectant daily.

c) Spot clean horizontal surfaces for removal of soil daily with food grade child safe disinfectant

d) All doors, handles, windows cleaned and disinfected daily

e) Internal glass partitions cleaned of fingerprints and smudges daily

f) Walls cleaned of fingerprints and smudges daily

g) Empty all waste paper receptacles and replace waste receptacle liners daily

h) Clean and disinfect trash receptacles as needed, but no less thank 1X per month

i) Clean and disinfect all frequently touched surfaces on outside play equipment daily

6.8 Immunizations.

All contractor employees assigned to clean the Child Care Center shall be free of communicable diseases, to include tuberculosis, prior to entering the facility. The Contractor shall be responsible for providing certification that all of its employees meet these requirements. Employee immunizations (including cost and scheduling) are the responsibility of the Contractor. Applicable immunizations include:

MumpsMeasles
RubellaTetanus
DiphtheriaPolio
Hepatitis BVaricella
Tuberculosis Skin TestInfluenza

6.9 Required Documentation.

Provide a summary listing of all Contractor employees to work at the Child Care Center. Listing shall include name, position, dates of background check and certification of immunization requirements compliance. In the event that a Contractor employee is replaced, even temporarily, the replacement shall meet all requirements as set forth prior to beginning work. Failure to fulfill these requirements, in sufficient time to replace an employee shall not relieve the Contractor of its responsibilities in accordance with this PWS. Failure to provide these statements will prohibit Contractor employee entrance into the Child Care Center. The Contractor shall update the listing as necessary and provide a current copy to the Contract Officer’s Representative (COR). The Contractor shall submit both a negative test report for each employee (as provided by either the Public Health Department or employee’s doctor) and current immunizations records to the Child Care Center Director prior to the employee starting work, as well as one week prior to the start of each option year.

6.10 Contract Employee interaction.

Physical contact between Contractor employees and children shall not be allowed and all Contractor employees shall not be alone with children unsupervised.

6.11 Cleaning, Disinfecting and Sanitizing Solutions.

Store all disinfecting, cleaning, and sanitizing solutions in their original, labeled containers (with the exception of bleach water solution). Store bleach water solution in a non-brand container clearly labeled as “BLEACH WATER”. Keep all cleaning solutions out of children’s reach at all times.

6.12 Cleaning Products Approval.

Provide a list of all cleaning products to be used in the Child Care Center to the COR to ensure that they are suitable for use in a child care environment.

NOTE: Any new cleaning supplies added during the contract performance will need COR approval before being used. The Contractor shall be responsible for the proper disposal of all its cleaning supplies. Cleaning products containing warnings that they may not be used in areas occupied by children will not be used. Chemical air fresheners are not permitted. All chemicals and other potentially dangerous products (except bleach water solution) and cleaning supplies must be stored in their original, labeled containers in locked areas inaccessible to children.

6.13 Cleaning Equipment/Materials/Supplies: The Contractor shall provide all cleaning chemicals, equipment and tools needed to meet the specific tasks, and shall ensure all items used are kept secure from inadvertent access by VA employees or Veterans receiving care at the CBOC. All cleaning and disinfecting chemicals shall be EPA Registered Hospital Disinfectants, see https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectants. Use of the listed EPA-registered products consistent with the product labeling complies with the Occupational Safety and Health Administration‘s requirements for Occupational Exposure to blood borne Pathogens (29 CFR 1910). Primarily, antimicrobial products effective against M. tuberculosis, Hepatitis C virus, Norovirus, MDRO organisms such as MRSA, VRE, and C. difficile. Ensure that all trash, mops, brooms, and cleaning buckets are inaccessible to children.

6.14 Safety Data Sheet (SDS).

This shall be provided for each cleaning chemical and Contractor employees shall be trained by the Contractor on the proper use and disposal of each item. All cleaning supplies shall be non-flammable. The cleaning inventory supply list shall contain the following information:

· Product Name

· Manufacturer

· Item use

· Disposal procedures if material remains after usage

· Storage material

6.15 Hazardous Material Identification.

SDS documents are required per the Federal Code of Regulations: 40 CFR Part 302 and the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by the Government as potentially hazardous and requiring safety controls. You can find this information at: http://www.gsa.gov/portal/mediaId/206235/fileName/FED-STD-313E.action and http://www.ecfr.gov/cgi-bin/text-idx?tpl=/ecfrbrowse/Title40/40cfr302_main_02.tpl. SDS documents must be submitted by the Contractor upon contract award. Failure to provide SDS documents when requested could result in the Contractor being considered non-responsive and result in further action as appropriate.

6.16 Safety.

The contractor shall at all times, exercise care and caution in performing the duties described in the PWS so as not to cause injury to themselves or other persons. The contractor shall perform the assigned tasks and duties in a safe manner in accordance with the Occupational Safety & Health Administration (OSHA) in 29 CFR 1910.1200 (https://www.osha.gov/employers/index.html). The contractor shall be responsible for any damage to Government and/or personal staff property. All damage by the Contractor shall be repaired or replaced by the Contractor at no additional cost to the Government. The Contractor shall be responsible for ensuring all equipment, tools, and supplies used in the performance of a contract resulting from this solicitation meet necessary safety requirements and employees have full working knowledge of their use.

6.17 Dress and Appearance.

All Contractor employees shall wear proper identification badges or other identifying apparel while on the premises. All Contractor employees will be presentable and dressed in a manner that promotes a positive VA image.

6.18 Key Control.

The Contractor shall establish and implement methods to ensure all keys and/or access cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government. The Contractor shall immediately report to the COR any occurrences of lost or duplicated keys. In the event keys (other than master keys) are lost or duplicated, the Contractor may be required, upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from payment(s) due the Contractor.

6.19 Schedules.

The Contractor shall submit an annual schedule for performance of services as described in the PWS to the COR for acceptance.

6.20 Phase-Out Plan.

To ensure a smooth transition in the change of work effort, The Contractor shall develop a Phase-Out Plan. Upon expiration of this contract, a successor (either the Government or another Contractor) may continue these services. The successor will require assistance from the incumbent Contractor, which shall give its best efforts and cooperation to accept an orderly and efficient transition. The Phase-Out Plan shall include the requirement for the incumbent Contractor to retain sufficient management personnel at the contract site for 14 days after completion of the contract at no additional cost to the Government. The Phase-Out Plan shall include provisions for incumbent Contractor actions to assist and coordinate with the successor in the changeover of all functions as appropriate.

6.21 Service Summary.

The contract service requirements are summarized in the Performance Objectives that relate directly to mission essential items. The Performance Threshold briefly describes the minimally acceptable levels of service for each requirement. The Service Summary and the Contractor’s Quality Control Plan provide information on contract requirements, the expected levels of Contractor performance and the expected methods of Government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in Federal Acquisition Regulation (FAR) clause 52.212-4, Contract Terms and Conditions – Commercial Items, will be used to remedy all deficiencies. See Service Summary table below.

Table 1 – Service Summary

Performance Objective
PWS Para.
Performance Threshold
Remedy
Method of Assessment
Office, Entrances, Conference Rooms, Hallways, Common Areas
6.1
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Non-Carpeted Floors (Hard Floors: Ceramic, Resilient Tile (VCT) and Concrete)
6.2
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Carpeted Floors
6.3
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Restrooms
6.4
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Break Areas
6.6
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Child Care Areas (Infant, 2.5-3-year, toddler, general area and outside play area)
6.7
No more than three valid defects per month
Re-performance within two hours of notification by COR
Periodic surveillance, Customer complaint
Quality Control - Inspection Procedures are followed and documented in Quality Control Plan
6.22
No more than one valid defect per month.
The Contractor shall provide a written Corrective Action Report
Periodic surveillance, Customer complaint

6.22 Quality Control.

The Contractor shall develop and maintain a quality control program to ensure janitorial services are performed in accordance with commonly accepted commercial practices and services as identified in this PWS. Develop and implement procedures to identify and prevent non-performance and continual repeat of defective services. As a minimum, develop quality control procedures addressing the areas identified in the table above.

6.23 Quality Control Plan (QCP).

A written QCP shall be submitted to the Contracting Officer (CO) per instructions in the requirement solicitation. The QCP shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement and correction of deficiencies as required.

6.24 Quality Assurance.

The COR shall inspect and evaluate the Contractor’s performance to ensure services are IAW requirements set forth in this PWS. The COR shall be responsible for initially receiving, validating, and recording customer complaints. When the Contractor’s performance is deemed unacceptable, the COR will notify the Contractor’s Quality Control Representative. The service shall be re-performed by the Contractor at no additional cost to the Government and re-inspected by the COR. When a Performance Threshold has not been met, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the CDR IAW instructions provided and return it to the CO within 10 calendar days of receipt.

6.25 Performance Assessment/Periodic Surveillance.

This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s incorporated Cleaning Frequency Schedule (CFS). Periodic surveillances and validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. The CFS or modified version thereof shall be used for COR scheduled inspections and results documentation. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification IAW Table 1. Exceeding the performance threshold for any of these performance objectives in any one month period shall result in further action as appropriate. All remedies shall be rendered IAW FAR Clause 52.212-4, Contract Terms and Conditions - Commercial Items.

6.26 Performance Assessment/Customer Complaints.

The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor. Validated customer complaints shall result in corrective action by the Contractor IAW Table 1. Exceeding the performance threshold for performance objectives in any one month period shall result in further action as appropriate. All remedies shall be rendered IAW FAR Clause 52.212-4, Contract Terms and Conditions - Commercial Items.

7. Hours of Operation: The Contractor is responsible for conducting business AFTER hours, no earlier than 6:30pm, Monday – Friday. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

8. Federal Holidays: The Contractor is not required to perform services on the following Federal holidays as stated below:

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

9. Security Requirement: All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information or access to VA facilities. The background investigation includes the following requirements: 1) Completed documentation 2) Fingerprints 3) Completion of OPM’s e-QIP Questionnaire. The Contractor is required to fulfill all security requirements. The Contractor employees, upon completion of fingerprinting, and an initial suitability determination, may be authorized tentative access to start the performance period of the contract, but only on condition of completion of all security requirements. This requirement is applicable to all subcontractor personnel requiring the same access. The contractor shall bear the expense of obtaining background investigations. If the investigation is conducted by the Office of Personnel Management (OPM) through the VA, the contractor shall reimburse the VA within 30 days.

10. Invoicing: The Contractor shall then send the official invoice electronically per electronic invoicing procedure:

An itemized invoice shall accompany each service order from the Contractor. This invoice must show item number, description, quantity, unit, unit price, and totals for each design (advanced and basic) used.

All invoices shall include contract number, purchase/delivery order number and detail of services provided. The itemized invoices submitted for payment through On-Line Certification System (OLCS) shall include the contract number, purchase/delivery order number and detail of services provided. All invoices will be submitted in accordance with these instructions.

VA uses a third-party invoicing provider named Tungsten to provide us with electronic invoices. Please register with Tungsten so you can submit your invoice electronically to us for processing as it is a federal mandate. Contractor will need to go to the Tungsten website http://www.tungsten-network.com/uk/en/ for the registration process. Please provide to Tungsten the VA’s Tungsten Buyer Number AAA544240062.

Invoices will be electronically submitted to the Tungsten website at http://www.tungsten-network.com/uk/en/ Tungsten direct vendor support number is 877-489-6135 for VA contracts.

The VA-FSC pays all associated transaction fees for VA orders. During Implementation (technical set-up) Tungsten will confirm your Tax Payer ID Number with the VA-FSC. This process can take up to 5 business days to complete to ensure your invoice is automatically routed to your Certifying Official for approval and payment. In order to successfully submit an invoice to VA-FSC please review “How to Create an Invoice” within the how to guides. All invoices submitted through Tungsten to the VA-FSC should mirror your current submission of Invoice, with the following items required. Clarification of additional requirements should be confirmed with your Certifying Official (your CO or buyer). The VA-FSC requires specific information in compliance with the Prompt Pay Act and Business Requirements.

1. Your firm’s Tax Payer ID Number (TIN)

2. Your firm’s “Remit Address” information

3. The VA Purchase Order (PO) number

4. Your firm’s contact information: (Personal Name, Email, and Phone)

5. Your VA point of contact information: (Personal Name, Email, and Phone)

6. The Period of Performance dates (Beginning and Ending)

7. All discount information if applicable (Percent and Date Terms)

For additional information, please contact:

Tungsten Support Phone: 1-877-489-6135 Website: http://www.tungsten-network.com/uk/en/

Department of Veterans Affairs Financial Service Center Phone: 1-877-353-9791 Email: vafscched@va.gov

11. Option to Extend Services: In accordance with FAR Clause 52.217-8, Option to Extend Services, the contract may be extended, at the Government’s sole discretion, for a period of up to six (6) months, exercisable in increments of not less than one (1) month.

The prices applicable during the short-term extension(s) shall be the price(s) applicable during the immediately succeeding option period if there is one (for example, CLIN 1001 subject only to any adjustment required by the Service Contract Act). If there is no immediately succeeding option period, the price(s) shall be the price(s) applicable during the immediately preceding contract period, subject only to any adjustment required by the Service Contract Act.

The extension(s) may be exercised by the Government IAW FAR Clause 52.217-8, provided that the CO has given notice of the Government’s intent to exercise the extension at least 7 calendar days before this contract is to expire. A notice will be provided for each separate extension.

For requirements items, the prices applicable during the short-term extension(s) shall be the prices applicable during the immediately succeeding option period, if there is one. If there is no succeeding option period, the prices shall be the prices applicable during the immediately preceding contract period.

The cost ceiling(s), base fee(s), and award fee(s) during the short-term option(s) shall be the pro rata portion of the costs and fees applicable to the immediately succeeding option period, if there is one. If there is no succeeding option period, the cost ceiling(s) and fee(s) shall be the pro rata portion of the costs and fees for the immediately preceding contract period.

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