Chiller Maint Services Questions and Responses.docx

1. Please confirm the correct place-of-performance address: 500 Foothill Drive or 500 Foothill Boulevard, Salt Lake City, UT 84148.

Response: 500 Foothill Drive, Salt Lake City, UT 84148

2. Please confirm the exact local Utah time corresponding to the stated quote deadline of 12:00 p.m. CST on September 14, 2026.

Response: Salt Lake City is in the Mountain Time Zone, One Hour behind CST. 12:00 PM CST = 11:00 AM MST

3. Is an onsite visit available or required? If available, please provide the access-request procedure and any available dates.

Response: There is no on-site visit for this solicitation.

4. Must the prime contractor itself hold the Utah H100 HVAC license, or may the requirement be satisfied by a properly licensed subcontractor performing the HVAC work? Response: See (RFQ) #: 36C25925Q0740

5. Please identify the required insurance limits and confirm whether bid, payment, or performance bonds are required.

Response: Standard Government Regulations will apply.

6. Please provide the applicable Service Contract Labor Standards wage determination and confirm the labor categories/rates to be used.

Response: This information can be located at https://sam.gov/wage-determinations:

7. Please clarify whether the $10,000 repair-parts allowance is an annual allowance for each contract year and whether only actual COR-approved costs are invoiced.

Response: The $10,000.00 is an annual allowance for each contract year.

8. Please clarify the required Johnson Controls Metasys scope, including remote access, dashboard, integration, gateway/software, cybersecurity, and any required manufacturer authorization.

Response:

Preventive maintenance (PM) and planned services at the VA SLCHCS campus wide Johnson Controls Metasys Systems, the contractor shall ensure the Metasys Systems controlling the HVAC systems are fully operational in accordance with the OEM standards.

Customer Portal / Service Information Access:

The contractor shall provide Metasys customer portal account access (standard credential / password procedures) to the COR and designated VA representatives as an online gateway to access various elements of VA SLCHCS Metasys service information.

The contractor’s portal shall offer a convenient way for the VA to stay informed and in control of the managing services within the VAMC. The information accessible shall be: Call history by VA SLCHCS facility location. Metasys software licenses, access to monitoring the Metasys software licenses, access to monitoring the Metasys connected devices/equipment, and invoice information.

9. Please confirm whether oil analysis, vibration analysis, megohm testing, hazardous-waste disposal, and all required reports are included in the fixed PM prices.

Response:

Quarterly:

· Coordinate with VA staff for operational deficiencies

· Inspect control panel, record faults

· Check coolant/leak levels, hoses, system pressures/temps, refrigerant, condenser/chilled water flow

· Inspect for noise, vibration, leaks Log all parameters

· Check compressor oil level(s) and oil return system

· Lubricate motor bearings (per manufacturer recommendations)

· Oil temperature/pressure, seal oil bottle level

Annually:

· Motor winding insulation testing (Megohm)

Hazardous Waste Disposal:

Contractor is responsible for collecting, packaging, and properly disposing of hazardous waste (including, but not limited to, used oil, coolant, refrigerant, filters, and contaminated rags) generated during maintenance in accordance with Federal, State, and VA regulations. Manifests or disposal documentation shall be provided to the COR as required

10. Please provide any available maintenance history, chiller condition information, controls/network information, ICRA requirements, addenda, or other technical attachments.

Response:

Infection Control / ICRA

· When work is performed in or near patient care areas, the contractor shall comply with all Infection Control Risk Assessment (ICRA) requirements as applicable.

· The contractor will coordinate with the VA Infection Control Practitioner (ICP) for specific ICRA documentation and to ensure compliance with infection control measures, such as barriers, negative pressure, equipment disinfecting, and PPE.

· The work area shall be maintained to minimize dust and other airborne contaminants.

· Upon completion of work, the contractor is responsible for thorough cleanup to VA satisfaction and removal of all barriers, signage, and equipment.

11. Is there an incumbent contractor?

Response: Johnson Controls Inc