Questions and Answers.docx

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7J20--C-CURE 9000 Series PIV Entry Point Licenses Software and Install
Solicitation number
36C25926Q0545
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This is a Questions and Answers document for Solicitation 36C25926Q0545, issued by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19. The document addresses contractor inquiries regarding the procurement of C-CURE 9000 Series SPACS system PIV Entry Point licenses, software, and installation support.

The solicitation requires three new licenses for the C-CURE 9000 system, which is currently running version 3.10 with system serial number 9-17533. The EntryPoint software version currently deployed is V5-6-1-7146, and the required USB card reader is an Omnikey 3821 or newer model. Installation will be performed onsite by the contractor, with the Government furnishing and configuring three laptops/workstations and providing administrative credentials for software installation. No firewall exceptions are required. Formal acceptance and testing criteria consist of receiving the software, installing it, and ensuring it is functional on the computers. The contractor is responsible for providing support until the software is fully functional on each workstation, which differs from a standard one-year OEM support requirement.

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Other files

File Type Posted
36C25926Q0545 0001.docx DOCX document
36C25926Q0545.docx DOCX document
Statement of Work.docx DOCX document
Solicitation 36C25926Q0545.docx DOCX document
APPENDIX B VA HANDBOOK 6500.6.pdf PDF
52.225-2 Buy American Certificate.docx DOCX document
Brand Name Justification and Approval Redacted.pdf PDF
APPENDIX C VA HANDBOOK 6500.6.pdf PDF

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SOLICITATION 36C25926Q0545

PIV ENTRY POINT LICENSES SOFTWARE & INSTALL

QUESTION & ANSWERS

Q1:What version of CCURE 9000 is currently installed?
A1:3.10
Q2:Are the system serial numbers available?
A2:9-17533
Q3:Are the requested licenses new, expansion, or upgrade licenses?
A3:3 new licenses
Q4:What version of EntryPoint is currently deployed?
A4:V5-6-1-7146
Q5:What USB card reader model is required?
A5:Omnikey 3821 or newer
Q6:Is installation expected to be performed onsite or remotely?
A6:Onsite
Q7:Will the Government furnish and configure the three (3) laptops/workstations?
A7:Yes
Q8:Will administrative credentials be provided for software installation and configuration?
A8:Yes
Q9:Are any firewall exceptions required, and if so, who is responsible for implementing them?
A9:No
Q10:What are the formal acceptance and testing criteria?
A10:Receive the software and have it installed and functional
Q11:Is the one-year support requirement limited to OEM/software support, or is contractor-provided support expected as well?
A11:Contractor will provide support until it is function on the computer.

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