S02 36C25925Q0781 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

09-17-2025

36C259-25-AP-0307

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 To all Offerors/Bidders

36C25925Q0781

X

** HOUR & DATE for Receipt of Offers is EXTENDED to: 09-22-2025 10:00AM MDT See CONTINUATION Page

The purpose of this amendment is to provide answers to questions submitted.

Responses for answered questions are identified on pages 4-6 of this statement.

Quotes are extended to 10:00AM MDT Monday, September 22, 2025. Quotes shall be emailed to Crystal Volmar at crystal.volmar@va.gov.

All other terms and conditions of the solicitation remain the unchanged.

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

CLIN 0001 Interpretation Services Contract Period: Base POP Begin: 10-05-2025 POP End: 10-04-2026 PRINCIPAL NAICS CODE: 541930 - Translation and Interpretation Services PRODUCT/SERVICE CODE: R608 - Support - Administrative: Translation and Interpreting

CLIN 1001 Interpretation Services

Contract Period: Option 1 POP Begin: 10-05-2026 POP End: 10-04-2027

CLIN 2001 Interpretation Services

Contract Period: Option 2 POP Begin: 10-05-2027 POP End: 10-04-2028

CLIN 3001 Interpretation Services

Contract Period: Option 3 POP Begin: 10-05-2028 POP End: 10-04-2029

CLIN 4001 Interpretation Services

Contract Period: Option 4 POP Begin: 10-05-2029 POP End: 10-04-2030

Answered Questions – Solicitation Questions

1. Question: Who is the incumbent?

Answer: The incumbent is Louis Fitzgerald LLC.

2. Question: What is the contract number and award amount for the current contract?

Answer: The current contract number 36C2592P50860 in the amount of $14,200.00

3. Question: Is the solicitation a new requirement set by the government or is this a contract currently being performed that the government is renewing. If this is a renewal, do you have the contract number associated with the old contract?

Answer: This contract is currently being performed and will expire in October. This will be a new requirement.

4. Question: The RFQ uses the terms "interpretation" and "translation" interchangeably. Please note that "interpretation" refers to spoken language and "translation" refers to written text. Can you please clarify if you are only seeking telephone interpretation services, or are you seeking document translation services as well?

Answer: The contractor will only perform telephone interpretation services.

4a. In the context of this contract effort, both terms describe working with the spoken language.

Answer: The contractor will not perform any document translation.

5. Question: What are the most common languages requested?

Answer: Spanish

6. Question: What languages have been the most difficult to fulfill?

Answer: The Government is currently unaware of difficulties relating one language over the other.

7. Question: The document mentions translation, will there be any written translation components, or is it all over-the-phone, what part is over video?

Answer: The contractor will be required to perform work over the phone. There will be no written or video components.

8. Question: Must our company have access to the SS# and names of all personnel/interpreters including subcontractor?

Answer: The contractor must comply with provisions in the Statement of Work to include supporting a background investigation

9. Question: Will you accept Artificial Intelligence? Or must the interpreter be a human?

Answer: AI is not acceptable.

10. Question: Is the Dept of VA expecting a single vendor to provide an individual per language interpretation at the time of the award, or will it be acceptable to allow the contractor to bring on employees as they locate and hire them?

Answer: The contractor must comply with the requirements in the SOW. The Agency will not determine the contractor’s technical approach.

11. Question: With OPI interpreters’ service are security clearance required?

Answer: The contract does not require a security clearance. However, a background investigation and fitness determination must be completed.

12. Question: OPI interpreters will not be physically present and will be globally located around the world?

Answer: Contractors’ location must be in the United States. All contractor and subcontractor employees performing work under this contract, to include translators, must reside in the United States.

13. On the Price/Cost Schedule, the Quantity varies between 45,600 and 46,500. Are they all supposed to be the same number here for the 5 years? If so, could you please advise?

Answer: Yes. 46,500 (see revised PRICE COST SCHEDULE above).

14. Can the VA favorably adjudicate contractor personnel via reciprocity from background investigations conducted by other federal agencies (e.g. DHS)?

Answer: The agency may reciprocate.

15. Are the services described in the SOW currently being performed, and if so, which vendor is the incumbent?

Answer: Yes. The vendor is Louis Fitzgerald, LLC.

16. Can you provide an estimated language mix by percentage for the top 5/10 languages? If that information is unavailable, can you estimate the percentage of overall volume that will be for Spanish?

Answer: The top 3 languages would be Spanish, Chinese-Mandarin and Korean. Spanish is estimated to be 99% of the overall volume.

17. B.3 Price/Cost Schedule, Item Information. Please confirm that all units are minutes?

Answer: All units are currently minutes.

18. Award Eligibility, page 57. This section states that technical capability must include “a description of the company’s ability to provide interpretation services to translate all commonly spoken foreign languages into the English language. “Is this referring to the entire list shown in PWS 1.5?

Answer: Yes.

18a. Request clarification as to how the government defines “commonly spoken foreign languages”?

Answer: The Government cannot anticipate what languages may require tele-interpretation.

19. Are there any restrictions on page limits, or font size/type?

Answer: No.