36C25918Q9674-002.docx

FedBizOpps Amendment to a Previous Combined Solicitation

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* = Required Field FedBizOpps Amendment to a Previous Combined Solicitation Rev. March 2010 Vocera - Nurse Call Extension - OKCVA (VA-18-00099186) 80111 36C25918Q9674

COMBINE

09-19-2018 N 334290 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 Overton Spence overton.spence@va.gov The Department of Veterans Affairs OKC VA 921 NE 13th St, Oklahoma City, OK 73104

USA

overton.spence@va.gov overton.spence@va.gov Request for Quote (RFQ) #: 36C25918Q9674 Amendment 2 (Clinical Communication Vocera Brand Name or Equal)

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. The Government reserves the right to make no award from this solicitation.

* The deadline for all questions is 4:00pm MST, (Monday 17 Sep 2018) All questions must be submitted in writing no later than the question cut-off date marked above. All questions will be answered officially through an amendment to the solicitation.

** Quotes are to be provided to (Overton.spence@va.gov) no later than 9:00am MST, (Wednesday 19 Sep 2018).

(ii) This is a Request for Quote (RFQ) and the solicitation number is (36C25918Q9674). The government anticipates awarding a firm-fixed price contract resulting from this solicitation.

(iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-97 effective January 24th, 2018.

(iv) The North American Industrial Classification System (NAICS) code for this procurement is (334290) with a small business size standard of (750 Employees). This solicitation is a 100% set-aside for Veteran Owned Small Business (VOSB).

(v) List of Line Items;

Vocera Enterprise License, 300 Users, NA

LOCAL STOCK NUMBER: 900-01082

Funding/Req. Number: 1

Vocera Enterprise License Add-on, 50 Users, NA

LOCAL STOCK NUMBER: 910-01899

Funding/Req. Number: 1

Vocera Messaging, 50 users

LOCAL STOCK NUMBER: 900-02060

Funding/Req. Number: 1

Engage, Enterprise License, Per Bed (Includes Platform License)

LOCAL STOCK NUMBER: 910-01676

Funding/Req. Number: 1

Software License, SIP Telephony, 6 Ports

LOCAL STOCK NUMBER: 900-01101

Funding/Req. Number: 1

Software License, Vocera Messaging Interface (VMI), 3 Application Ports

LOCAL STOCK NUMBER: 900-01743

Funding/Req. Number: 1

B3000n, White Badge, inc. 3 yr warranty

LOCAL STOCK NUMBER: 220-01576

Funding/Req. Number: 1

B3000n, FIPS 140-2 Device License Ver 1.0

LOCAL STOCK NUMBER: 261-01948

Funding/Req. Number: 1

B3000 Series Battery, White

LOCAL STOCK NUMBER: 230-01925

Funding/Req. Number: 1

B3000, Charger, 8-Bay, NA

LOCAL STOCK NUMBER: 230-02008

Funding/Req. Number: 1

B3000, Charger, Single-Bay, NA

LOCAL STOCK NUMBER: 230-02001

Funding/Req. Number: 1

B3000, Double-Breakaway Lanyard, 25-Pack

LOCAL STOCK NUMBER: 230-01995

Funding/Req. Number: 1

B3000, Universal Clip, 25-Pack

LOCAL STOCK NUMBER: 230-01985

Funding/Req. Number: 1

Training Kit, Vocera, 100 Users

LOCAL STOCK NUMBER: 230-01881

Funding/Req. Number: 1

Engage, 1U Appliance E3-1275

LOCAL STOCK NUMBER: 225-02553

Funding/Req. Number: 1

Engage, Digi One SP Serial Converter

LOCAL STOCK NUMBER: 230-02126

Funding/Req. Number: 1

Engage, 1U Appliance Local Stock Number 210-ALZE

Funding/Req. Number: 1

Voice Application R230 Server (VAS) Local Stock Number: 210-ALZE

LOCAL STOCK NUMBER: 210-AEXB-67310

Funding/Req. Number: 1

Vocera SIP Telephony R230 Gateway (VSTG)

Funding/Req. Number: 1

Vocera Analytics Vocera Report R230 Local Stock Number: 210-AKWU

Funding/Req. Number: 1

Vocera Client R230 Gateway (VCG)

Funding/Req. Number: 1

Vocera Messaging R230 Platform (VMP)

Funding/Req. Number: 1

Vocera SQL R430 Server (VMP) 200 Max Users

LOCAL STOCK NUMBER: 210-AKWU

LOCAL STOCK NUMBER: 210-ADLO-C-VA

Funding/Req. Number: 1

Badge Configuration Utility Optiplex 3050 Micro (BCU)

LOCAL STOCK NUMBER: 210-AKHL

LOCAL STOCK NUMBER: 338-BKYQ-K-VA

Funding/Req. Number: 1

"Vocera Premier Support, Enterprise Lic, 300 Users + 50 User Add-On + Messaging 50 users + SIP Telephony, 6 ports + VMI, 3 Application Ports

LOCAL STOCK NUMBER: VOCERA-PSMAINT-OKC-BASE"

Contract Period: Base

One (1) year period of services to commence after acceptance of system install/go-live

Funding/Req. Number: 1

"Engage Premier Support, Enterprise License, Per Bed (Includes Platform License) + 1u Appliance

LOCAL STOCK NUMBER: VOCERA-PPSSMAINT-OKC-BASE"

Funding/Req. Number: 1

Service, Workflow, Implementation and Training Services (Per Hour)

Local Stock Number 240-01361

LOCAL STOCK NUMBER: PS-CUSTOM

Funding/Req. Number: 1

Service, Reimbursable Expenses

LOCAL STOCK NUMBER: TRAVEL-Z

Funding/Req. Number: 1

Vocera Premier Plus Support Services Upgrade (Annual)

LOCAL STOCK NUMBER: 240-01405

Funding/Req. Number: 1

Project Control

LOCAL STOCK NUMBER: FPT-LBR-PM

Funding/Req. Number: 1

Vocera Premier Support, Enterprise Lic, 300 Users + 50 User Add-On + Messaging 50 users + SIP Telephony, 6 ports + VMI, 3 Application Ports

LOCAL STOCK NUMBER: VOCERA PSMAINT-OKC-OY1

Contract Period: Option 1 One (1) year period of services starting 12 months after acceptance of system install/go-live.

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKCBASE

Engage Premier Support, Enterprise License, Per Bed (Includes Platform License) + 1u Appliance

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKC-OY1

Contract Period: Option 1

Vocera Premier Plus Support Services Upgrade (Annual)

LOCAL STOCK NUMBER: 240-01405-OY1

Contract Period: Option 1

Vocera Premier Support, Enterprise Lic, 300 Users + 50 User Add-On + Messaging 50 users + SIP Telephony, 6 ports + VMI, 3 Application Ports

LOCAL STOCK NUMBER: VOCERA PSMAINT-OKC-OY2

Contract Period: Option 2

One (1) year period of services starting 24 months after acceptance of system install/go-live.

Engage Premier Support, Enterprise License, Per Bed (Includes Platform License) + 1u Appliance

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKC-OY2

Contract Period: Option 2

Vocera Premier Plus Support Services Upgrade (Annual)

LOCAL STOCK NUMBER: 240-01405-OY2

Contract Period: Option 2

Vocera Premier Support, Enterprise Lic, 300 Users + 50 User Add-On + Messaging 50 users + SIP Telephony, 6 ports + VMI, 3 Application Ports

LOCAL STOCK NUMBER: VOCERA PSMAINT-OKC-OY3

Contract Period: Option 3 One (1) year period of services starting 36 months after acceptance of system install/go-live.LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKCBASE

Engage Premier Support, Enterprise License, Per Bed (Includes Platform License) + 1u Appliance

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKC-OY3

One (1) year period of services starting 36 months after acceptance of system install/go-live.

Vocera Premier Plus Support Services Upgrade (Annual)

LOCAL STOCK NUMBER: 240-01405-OY3

One (1) year period of services starting 36 months after acceptance of system install/go-live.

Vocera Premier Support, Enterprise Lic, 300 Users + 50 User Add-On + Messaging 50 users + SIP Telephony, 6 ports + VMI, 3 Application Ports

LOCAL STOCK NUMBER: VOCERA PSMAINT-OKC-OY4

Contract Period: Option 4

One (1) year period of services starting 48 months after acceptance of system install/go-live.

"Engage Premier Support, Enterprise License, Per Bed (Includes Platform License) + 1u Appliance

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKC-OY4"

Contract Period: Option 4

"Vocera Premier Plus Support Services Upgrade (Annual)

LOCAL STOCK NUMBER: 240-01405-OY4"

Contract Period: Option 4

GRAND TOTAL __________

(vi) Description of Requirements for the items to be acquired (salient characteristics);

STATEMENT OF WORK

Clinical Communication System

1. BACKGROUND: The procurement of a Clinical Communication System would include the following clinical benefits:

The ability for nursing/surgery/physician staff to be able to communicate with each other, receive automatic notifications and broadcasts and receive specific information about patients without being at the bedside will allow for overall more accurate and more efficient patient care. Staff will also be able to communicate by voice directly with the patient via integration with the phone and nurse call systems. The increased response time to the patient bedside will improve the delivery of patient care services. The implementation of a new rapid response and code system using the voice badges will allow for fewer overhead announcements and will overall improve customer satisfaction, patient safety and improve the patient’s stay. The system will be integrated with the following systems and caregivers will be able to receive various notifications in relation to these systems (overall decreasing response time to patient issues): Nurse Call, STAT orders, PRN Effectiveness, Patient Monitoring, CPRS Vitals Out of Range, Fall Risk, Telemetry.

2. SCOPE: Contractor shall furnish all necessary services, product hardware, software, installation, training, maintenance, tools, and operating licenses for the Clinical Communication in accordance with the specifications listed in this Statement of Work at the Oklahoma City VA Medical Center.

3. EQUIPMENT, SOFTWARE, AND SERVICES TO BE PROVIDED:

A. The Clinical Communication and/or the Clinical Communication Contractor must provide the following at a minimum:

1) A clinical communication system that operates via the hospital’s wireless system

2) Integration with the Rauland Responder 4/Responder 5 Nurse Call System/Code Blue System

3) Integration with the GE Carescape patient monitors/monitoring system

4) Integration with hospital’s Openscape 4000 Version 8 phone system

5) Ability to call from the communication device to smart phone devices and traditional pagers

6) In-service application training for end-users

7) Technical training for support personnel (IT/Engineering)

8) Software and software licenses for:

i. handsets

ii. device messaging

iii. telephone system integration

iv. system messaging (to/from nurse call, from patient monitoring)

v. staff assignment in nurse call

vi. nurse call/patient monitoring integration hardware

9) Communication devices with FIPS 140-2 Licenses

10) Hardware for integration with nurse call and patient monitoring

11) Communication device charging stations

12) Communication device batteries

13) Accessories for communication devices (clips, lanyards, clasps)

14) Warranty for communication devices

15) Pre-installation, installation, implementation, and integration services

16) Documentation (operator and service manuals, parts lists, troubleshooting guides, cleaning guidelines)

B. The Clinical Communication provided must meet the following specifications at a minimum:

1) One button control to place calls

2) Utilize voice activated and hands free technology

3) Voice commands to allow caller to acknowledge, decline or accept calls

4) Instant request assistance

5) Pre-recorded notifications

6) Must allow the appropriate membership in clinical groups to be dynamically assigned by user or system administrator

7) Ability to receive alarms/notifications from the hospital nurse call system

8) Ability to receive alarms/notifications from the hospital patient monitoring system

9) Ability to receive alarms from the hospital’s code blue and code green system

10) Real time communication between two users

11) Real time communication between groups of users

12) Capability to call users by name, title, function or group, thereby eliminating the need to know phone or extension numbers or even who is on duty

13) Capability to block and screen calls with flexibility and privacy

14) Conference calling and group messaging that facilitates system-wide announcements

15) SBAR shift change – record patient status information/updates in compliance with the Joint Commission

16) Real-time dashboard for viewing delivery receipts, read receipts and responses

17) On-call distribution list that ensures only on-call staff is notified

18) Ability to send alerts to smartphones and traditional paging from the hands free device

19) The ability to collect data, track, and trend on the communication events

20) Communication device must be sharable through a profile driven software platform that allows users to log into a device

21) The communication device should incorporate anti-microbial material to inhibit the growth of bacteria, mold and fungi

22) The communication device should be FIPS 140-2 compliant

23) The battery must allow for charging independently of the device

24) The communication device must be lightweight and wearable

25) The system will include breakaway lanyards and universal clips

26) Communication system must include central monitoring capability of user presence information

27) Contractor must be able to provide, as an option, a full time, on-site support staff member to assist in go-live post go-live activities.

(vii) Delivery and acceptance is to be F.O.B Destination (FAR 52.247-34) at the Veterans Affairs Medical Center, located at

Oklahoma City VA Health Care System 921 NE 13th St Oklahoma City, OK 73104

Equipment & Corresponding Service Contract. The Oklahoma City VAMC in conjunction with the VA Network Contracting Office 19 will determine the need and acceptability to exercise option periods. Service, support, maintenance, license POPs may be modified to reflect actual start dates once the installation has been completed and the system is operational.

(viii) 52.212-1, Instructions to Offerors--Commercial ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

(a) Gray market items are Original Equipment Manufacturer’s (OEM) goods sold through unauthorized channels in direct competition with authorized distributors. This procurement is for new OEM medical supplies, medical equipment and/or services contracts for maintenance of medical equipment (i.e. replacement parts) for VA Medical Centers. No remanufactures or gray market items will be acceptable.

(b) Contractor shall be an OEM, authorized dealer, authorized distributor or authorized reseller for the proposed medical supplies, medical equipment and/or services contracts for maintenance of medical equipment (i.e. replacement parts), verified by an authorization letter or other documents from the OEM, such that the OEM’s warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the medical supplies, medical equipment and/or services contracts for maintenance of medical equipment shall be in accordance with the OEM terms and conditions.

(c) The delivery of gray market items to the VA in the fulfillment of an order/award constitutes a breach of contract. Accordingly, the VA reserves the right enforce any of its contractual remedies. This includes termination of the contract or, solely at the VA’s election, allowing the Vendor to replace, at no cost to the Government, any remanufactured or gray market item(s) delivered to a VA medical facility upon discovery of such items.

(d) Descriptive literature must be provided IAW FAR 52.214-21 for item(s) which are considered to be equal to or better than the requirements listed.

(e) Any award made as a result of this solicitation will be made on an All or Nothing Basis.

(f) State if quoted items are available and priced through contractors existing Government-wide Acquisition Contract (GWAC), GSA Multiple Award Schedule (MAS) contract, or VA-wide Acquisition Contract.

(g) Contractors socioeconomic status must be verified in the VA Vendor Information Pages (VIP): https://www.vip.vetbiz.gov/. Unverified contractors will be considered non-responsive.

(h) Contractors are warned against contacting any VA personnel other than the Contracting Officer and Contract Specialist prior to placement of any award made resulting from this RFQ. If such contact occurs and found to be prejudicial to competing contactors, the contractor making such contact may be excluded from award considerations.

(i) All proprietary information shall be clearly and properly marked. If the Offeror submits annexes, documentation, attachments or the like, not specifically required by this solicitation, such will count against the Offeror’s page limitations unless otherwise indicated in the specific volume instructions below.

(j) All information shall be confined to the appropriate file. The contractor shall confine submissions to essential matters, sufficient to define the quote and provide an adequate basis for evaluation. Contractors are responsible for including sufficient details, in a concise manner, to permit a complete and accurate evaluation of each quote. Any award made resulting from this solicitation will be made based on the best overall quote that is determined to be the best overall value to the Government, considering (I) Technical Capability and (II) price.

(k) Respondents to this announcement shall submit their quote on Contractors Letterhead in accordance with FAR 52.212-1. Submission of quote shall include the following volumes: (I) Technical Capability (II) Price.

Volume I - Technical Capability

Under no circumstances shall any pricing be included in the Technical Capability. The contractor shall submit a Technical Capability narrative which shall address in detail how the offeror proposes to accomplish each requirement with all documents necessary to validate the technical requirements are met (or exceeded). Responding companies shall include any relevant information (specifications, cut sheets, brochures, capability statement, etc.) confirming their ability to supply the products and services outlined in this request.

Volume II – Price

Complete the Price Schedule of Supplies/Services of this solicitation, with proposed contract line item prices inserted in appropriate spaces and detail/itemize the pricing or add additional line items, if applicable. For services quoted, include labor categories, labor rates, and number of hours by task.

The Government requires contractors to quote unit prices and total prices that are two (2) decimal places. The unit price multiplied by unit quantity must equal the total price for that line item.

(End of Addendum to 52.212-1)

(ix) 52.212-2, Evaluation--Commercial Items ADDENDUM to FAR 52.212-2 EVALUATION—COMMERCIAL ITEMS:

(a) Any award resulting from this solicitation will be made based on the best overall quote that is determined to be the overall best value to the government. Pursuant to FAR 52.212-2, the criteria for evaluation is: (1) Technical Capability, (2) Price.

Technical Capability – The Government will evaluate quotes on the basis of whether or not the provided quote meets the technical capability specified in the Statement of Work. Technical Capability shall consist of meeting or exceeding the requirements in the Statement of Work.

Price – The Government will evaluate offers by adding all line item prices - the Total of All CLINS will be that sum. The Government may use various price analysis techniques and procedures to make a price reasonableness determination. Offers that do not meet or exceed the technical capability requirements of the statement of work shall not be selected regardless of price.

Options (if requested); The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s)

(b) All quotes shall be subject to evaluation by Government personnel. The Government intends to award without discussions based upon the initial evaluation of quotes. Consequently, contractors are highly encouraged to quote their best non-price and pricing quotes in their initial submissions. However, the Government reserves the right to communicate with any or all contractors submitting a quote, if it is determined advantageous to the Government to do so. If these communications take place, the Government is not obligated to communicate with every contractor (note that FAR Part 15 procedures do not apply; therefore, formal discussions are not applicable). All contractors will be treated fairly and impartially. A contractor may be eliminated from consideration without further communication if its non-price and/or pricing quotes are not among those contractors considered most advantageous to the Government based on a best value determination.

(c) All Offerors are advised that, in the interest of efficiency, the Government reserves the right to conduct the review in the most effective manner. Specifically, the Government may first sort the quotes of all Offerors by price from lowest price to the highest. Thereafter, the Government will review the Technical Capability of the lowest priced quote only. If the lowest priced Offeror’s Technical Capability is determined to be acceptable and meets the requirements, the Government may make award to that Offeror without further reviews of the remaining Offerors’ Technical Capability. If the lowest priced Offeror’s Technical Capability is determined to not meet the requirement, then the Government may review the Technical Capability next lowest priced quote, and so forth and so on, until the Government reaches a quote that is determined to meet the Technical Capability requirements.

(d) Quotes that merely restate the requirement or state that the requirement shall be met, without providing supporting rationale, are not sufficient. Contractors are cautioned that the award may not necessarily be made to the contractor quoting the lowest price, or to the contractor with the most highly technical quote. Award may be made to other than the lowest priced quote, if the Government determines that a price premium is warranted due to the merits of one or more of the non-price factors.

(e) For the purposes of the award of this Contract, the Government intends to evaluate the option to extend services under FAR 52.217-8 as follows:

The evaluation will consider the possibility that the option can be exercised at any time, and can be exercised in increments of one to six months, but not for more than a total of six months during the life of the contract. The evaluation will assume that the prices for any option exercised under FAR 52.217-8 will be at the same rates as those in effect under the contract at the time the option is exercised. The evaluation will therefore assume that the addition of the price or prices of any possible extension or extensions under FAR 52.217-8 to the total price for the basic requirement and the total price for the priced options has the same effect on the total price of all proposals relative to each other, and will not affect the ranking of proposals based on price, unless, after reviewing the proposals, the Government determines that there is a basis for finding otherwise. This evaluation will not obligate the Government to exercise any option under FAR 52.217-8.

(End of Addendum to 52.212-2)

(x) Offerors are advised to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications – Commercial Items, with the offer.

(xi) 52.212-4, Contract Terms and Conditions--Commercial Items – applies to this acquisition

(xii) 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items

FAR 52.212-5 applies to this acquisition with the following FAR clauses incorporated by reference;

(xiii) Additional contract requirements or terms and conditions:

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 10 Days of contract expiration.

The `specified' rates under this clause will be those rates in effect under the contract each time an option is exercised under this clause.

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 years.

52.252-2, Clauses Incorporated by Reference (Feb 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

The following FAR clauses are incorporated by reference:

The following VAAR clauses are to be incorporated by reference:

52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html (FAR) http://www.va.gov/oal/library/vaar/index.asp (VAAR)

The following FAR provisions are to be incorporated by reference:

The following VAAR provisions are to be incorporated by reference:

(xiv) The Defense Priorities and Allocations System (DPAS) does not apply.

(xv) Date and Time offers are due to (Overton.spence@va.gov) by 9:00am MST, (Tuesday 18 Sep 2018).

(xvi) Name and email of the individual to contact for information regarding the solicitation:

(Overton Spence) (overton.spence@va.gov)