36C25918Q9674-001.docx

FedBizOpps Amendment to a Previous Combined Solicitation

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* = Required Field FedBizOpps Amendment to a Previous Combined Solicitation Rev. March 2010 Vocera - Nurse Call Extension - OKCVA (VA-18-00099186) 80111 36C25918Q9674 07-31-2018 N 334290 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 Overton Spence overton.spence@va.gov The Department of Veterans Affairs OKC VA 921 NE 13th St, Oklahoma City, OK 73104

USA

overton.spence@va.gov

Rocky Mountain Acquisition Center (NCO) 19 To: ALCON From: Overton Spence, (Contractor) Contracting Specialist

Subj: 36C25918Q0390 CLINICAL COMMUNICATION SOLICITATION QUESTIONS 1

How are the Rauland 4 & Rauland 5 systems deployed?

1. Connected via a network adapter module (NAM’d together) – i.e. R4 uses the R5 backend?

1. Two separate headend servers with no physical or virtual connection to one another? Yes – We have Responder 4 in the majority of the hospital with Responder 5 in the ER area. We have two separate headend servers with no connection

1. The solicitation references both best value evaluation criteria and LPTA criteria. Could you advise if this will be evaluated by best value or lowest price technically acceptable? Please see section IX of the combined synopsis/solicitation 36C25918Q0390. The criteria for evaluation are Technical Capability and Price.

1. Option year maintenance is not included in the solicitation. There’s no obligation to exercise option year maintenance renewals if included. Will the price/cost schedule be amended to include them? The maintenance part of this should be quoted as a base plus 4 option years.

1. CIN 0009 - LOCAL STOCK NUMBER: 230-01925: It is a recommended best practice to have 2 batteries for every phone. Could you confirm if the batteries should increase to quantity 700? We will not be increasing the amount of batteries.

1. CLIN 0010 - LOCAL STOCK NUMBER: 230-02008- Could you confirm if the 8-bay Chargers should increase to quantity 50 from the requested quantity 29? We will not be increasing the amount of 8-bay chargers

1. CLIN 0011 - LOCAL STOCK NUMBER: 230-02001 - Could you confirm if the single-bay Chargers should increase to quantity 18 from the requested quantity 10? We will not be increasing the amount of single-bay chargers.

1. CLIN 0012 - LOCAL STOCK NUMBER: 230-01995 - Could you confirm if the Lanyards should increase to quantity 28 from the requested quantity 16? We will not be increasing the amount of lanyards.

1. CLIN 0013 - LOCAL STOCK NUMBER: 230-0198528 Could you confirm if the Clips should increase to quantity 28 from the requested quantity 16? We will not be increasing the amount of clips.

1. CLIN 0014 - LOCAL STOCK NUMBER: 230-01881 - Could you confirm if the Training should increase to quantity 14 from the requested quantity 8? We will not be increasing the amount of trainings.

Request for Quote (RFQ) #: 36C25918Q9674 Amendment 1 (Clinical Communication Vocera Brand Name or Equal)

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. The Government reserves the right to make no award from this solicitation.

* The deadline for all questions is 4:00pm MST, (Friday 27 July 2018) All questions must be submitted in writing no later than the question cut-off date marked above. All questions will be answered officially through an amendment to the solicitation.

** Quotes are to be provided to (Overton.spence@va.gov) no later than 9:00am MST, (Tuesday 31 July 2018).

(ii) This is a Request for Quote (RFQ) and the solicitation number is (36C25918Q9674). The government anticipates awarding a firm-fixed price contract resulting from this solicitation.

(iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-97 effective January 24th, 2018.

(iv) The North American Industrial Classification System (NAICS) code for this procurement is (334290) with a small business size standard of (750 Employees). This solicitation is a 100% set-aside for Veteran Owned Small Business (VOSB).

(v) List of Line Items;

Vocera Enterprise License, 300 Users, NA

LOCAL STOCK NUMBER: 900-01082

Vocera Enterprise License Add-on, 50 Users, NA

LOCAL STOCK NUMBER: 910-01899

Vocera Messaging, 50 users

LOCAL STOCK NUMBER: 900-02060

Engage, Enterprise License, Per Bed (Includes Platform License)

LOCAL STOCK NUMBER: 910-01676

Software License, SIP Telephony, 6 Ports

LOCAL STOCK NUMBER: 900-01101

Software License, Vocera Messaging Interface (VMI), 3 Application Ports

LOCAL STOCK NUMBER: 900-01743

B3000n, White Badge, inc. 3 yr warranty

LOCAL STOCK NUMBER: 220-01576

B3000n, FIPS 140-2 Device License Ver 1.0

LOCAL STOCK NUMBER: 261-01948

B3000 Series Battery, White

LOCAL STOCK NUMBER: 230-01925

B3000, Charger, 8-Bay, NA

LOCAL STOCK NUMBER: 230-02008

B3000, Charger, Single-Bay, NA

LOCAL STOCK NUMBER: 230-02001

B3000, Double-Breakaway Lanyard, 25-Pack

LOCAL STOCK NUMBER: 230-01995

B3000, Universal Clip, 25-Pack

LOCAL STOCK NUMBER: 230-01985

Training Kit, Vocera, 100 Users

LOCAL STOCK NUMBER: 230-01881

Engage, 1U Appliance E3-1275

LOCAL STOCK NUMBER: 225-02553

Engage, Digi One SP Serial Converter

LOCAL STOCK NUMBER: 230-02126

Voice Application R230 Server (VAS)

LOCAL STOCK NUMBER: 210-AEXB-67310

Vocera SIP Telephony R230 Gateway (VSTG)

Vocera Report R230 Server (VRS)

Vocera Client R230 Gateway (VCG)

Vocera Messaging R230 Platform (VMP)

Vocera SQL R430 Server (VMP) 200 Max Users

LOCAL STOCK NUMBER: 210-ADLO-C-VA

Badge Configuration Utility Optiplex 3050 Micro (BCU)

LOCAL STOCK NUMBER: 338-BKYQ-K-VA

Service, Workflow, Implementation and Training Services (per day)

LOCAL STOCK NUMBER: PS-CUSTOM

Service, Reimbursable Expenses

LOCAL STOCK NUMBER: TRAVEL-Z

Project Control

LOCAL STOCK NUMBER: FPT-LBR-PM

Vocera Premier Support - Facility Coverage for Enterprise License, Messaging, and Telephony

LOCAL STOCK NUMBER: VOCERA PSMAINT-OKCBASE

Vocera Premier Plus Support Services upgrade (Annual) Contract Period: Base POP Begin:

POP End:

LOCAL STOCK NUMBER: VOCERA PPSSMAINT-OKCBASE

Vocera Premier Plus Support Services upgrade (Annual) Contract Period: Option 1 POP Begin:

Vocera Premier Plus Support Services upgrade (Annual) Contract Period: Option 2 POP Begin:

Vocera Premier Plus Support Services upgrade (Annual) Contract Period: Option 3 POP Begin:

Vocera Premier Plus Support Services upgrade (Annual) Contract Period: Option 4 POP Begin:

(vi) Description of Requirements for the items to be acquired (salient characteristics);

STATEMENT OF WORK

Clinical Communication System

1. BACKGROUND: The procurement of a Clinical Communication System would include the following clinical benefits:

The ability for nursing/surgery/physician staff to be able to communicate with each other, receive automatic notifications and broadcasts and receive specific information about patients without being at the bedside will allow for overall more accurate and more efficient patient care. Staff will also be able to communicate by voice directly with the patient via integration with the phone and nurse call systems. The increased response time to the patient bedside will improve the delivery of patient care services. The implementation of a new rapid response and code system using the voice badges will allow for fewer overhead announcements and will overall improve customer satisfaction, patient safety and improve the patient’s stay. The system will be integrated with the following systems and caregivers will be able to receive various notifications in relation to these systems (overall decreasing response time to patient issues): Nurse Call, STAT orders, PRN Effectiveness, Patient Monitoring, CPRS Vitals Out of Range, Fall Risk, Telemetry.

2. SCOPE: Contractor shall furnish all necessary services, product hardware, software, installation, training, maintenance, tools, and operating licenses for the Clinical Communication in accordance with the specifications listed in this Statement of Work at the Oklahoma City VA Medical Center.

3. EQUIPMENT, SOFTWARE, AND SERVICES TO BE PROVIDED:

A. The Clinical Communication and/or the Clinical Communication Contractor must provide the following at a minimum:

1) A clinical communication system that operates via the hospital’s wireless system

2) Integration with the Rauland Responder 4/Responder 5 Nurse Call System/Code Blue System

3) Integration with the GE Carescape patient monitors/monitoring system

4) Integration with hospital’s Openscape 4000 Version 8 phone system

5) Ability to call from the communication device to smart phone devices and traditional pagers

6) In-service application training for end-users

7) Technical training for support personnel (IT/Engineering)

8) Software and software licenses for:

i. handsets

ii. device messaging

iii. telephone system integration

iv. system messaging (to/from nurse call, from patient monitoring)

v. staff assignment in nurse call

vi. nurse call/patient monitoring integration hardware

9) Communication devices with FIPS 140-2 Licenses

10) Hardware for integration with nurse call and patient monitoring

11) Communication device charging stations

12) Communication device batteries

13) Accessories for communication devices (clips, lanyards, clasps)

14) Warranty for communication devices

15) Pre-installation, installation, implementation, and integration services

16) Documentation (operator and service manuals, parts lists, troubleshooting guides, cleaning guidelines)

B. The Clinical Communication provided must meet the following specifications at a minimum:

1) One button control to place calls

2) Utilize voice activated and hands free technology

3) Voice commands to allow caller to acknowledge, decline or accept calls

4) Instant request assistance

5) Pre-recorded notifications

6) Must allow the appropriate membership in clinical groups to be dynamically assigned by user or system administrator

7) Ability to receive alarms/notifications from the hospital nurse call system

8) Ability to receive alarms/notifications from the hospital patient monitoring system

9) Ability to receive alarms from the hospital’s code blue and code green system

10) Real time communication between two users

11) Real time communication between groups of users

12) Capability to call users by name, title, function or group, thereby eliminating the need to know phone or extension numbers or even who is on duty

13) Capability to block and screen calls with flexibility and privacy

14) Conference calling and group messaging that facilitates system-wide announcements

15) SBAR shift change – record patient status information/updates in compliance with the Joint Commission

16) Real-time dashboard for viewing delivery receipts, read receipts and responses

17) On-call distribution list that ensures only on-call staff is notified

18) Ability to send alerts to smartphones and traditional paging from the hands free device

19) The ability to collect data, track, and trend on the communication events

20) Communication device must be sharable through a profile driven software platform that allows users to log into a device

21) The communication device should incorporate anti-microbial material to inhibit the growth of bacteria, mold and fungi

22) The communication device should be FIPS 140-2 compliant

23) The battery must allow for charging independently of the device

24) The communication device must be lightweight and wearable

25) The system will include breakaway lanyards and universal clips

26) Communication system must include central monitoring capability of user presence information

27) Contractor must be able to provide, as an option, a full time, on-site support staff member to assist in go-live post go-live activities.

(vii) Delivery and acceptance is to be F.O.B Destination (FAR 52.247-34) at the Veterans Affairs Medical Center, located at

Oklahoma City VA Health Care System 921 NE 13th St Oklahoma City, OK 73104

(viii) 52.212-1, Instructions to Offerors--Commercial ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

(a) Gray market items are Original Equipment Manufacturer’s (OEM) goods sold through unauthorized channels in direct competition with authorized distributors. This procurement is for new OEM medical supplies, medical equipment and/or services contracts for maintenance of medical equipment (i.e. replacement parts) for VA Medical Centers. No remanufactures or gray market items will be acceptable.

(b) Contractor shall be an OEM, authorized dealer, authorized distributor or authorized reseller for the proposed medical supplies, medical equipment and/or services contracts for maintenance of medical equipment (i.e. replacement parts), verified by an authorization letter or other documents from the OEM, such that the OEM’s warranty and service are provided and maintained by the OEM. All software licensing, warranty and service associated with the medical supplies, medical equipment and/or services contracts for maintenance of medical equipment shall be in accordance with the OEM terms and conditions.

(c) The delivery of gray market items to the VA in the fulfillment of an order/award constitutes a breach of contract. Accordingly, the VA reserves the right enforce any of its contractual remedies. This includes termination of the contract or, solely at the VA’s election, allowing the Vendor to replace, at no cost to the Government, any remanufactured or gray market item(s) delivered to a VA medical facility upon discovery of such items.

(d) Descriptive literature must be provided IAW FAR 52.214-21 for item(s) which are considered to be equal to or better than the requirements listed.

(e) Any award made as a result of this solicitation will be made on an All or Nothing Basis.

(f) State if quoted items are available and priced through contractors existing Government-wide Acquisition Contract (GWAC), GSA Multiple Award Schedule (MAS) contract, or VA-wide Acquisition Contract.

(g) Contractors socioeconomic status must be verified in the VA Vendor Information Pages (VIP): https://www.vip.vetbiz.gov/. Unverified contractors will be considered non-responsive.

(h) Contractors are warned against contacting any VA personnel other than the Contracting Officer and Contract Specialist prior to placement of any award made resulting from this RFQ. If such contact occurs and found to be prejudicial to competing contactors, the contractor making such contact may be excluded from award considerations.

(i) All proprietary information shall be clearly and properly marked. If the Offeror submits annexes, documentation, attachments or the like, not specifically required by this solicitation, such will count against the Offeror’s page limitations unless otherwise indicated in the specific volume instructions below.

(j) All information shall be confined to the appropriate file. The contractor shall confine submissions to essential matters, sufficient to define the quote and provide an adequate basis for evaluation. Contractors are responsible for including sufficient details, in a concise manner, to permit a complete and accurate evaluation of each quote. Any award made resulting from this solicitation will be made based on the best overall quote that is determined to be the best overall value to the Government, considering (I) Technical Capability and (II) price.

(k) Respondents to this announcement shall submit their quote on Contractors Letterhead in accordance with FAR 52.212-1. Submission of quote shall include the following volumes: (I) Technical Capability (II) Price.

Volume I - Technical Capability

Under no circumstances shall any pricing be included in the Technical Capability. The contractor shall submit a Technical Capability narrative which shall address in detail how the offeror proposes to accomplish each requirement with all documents necessary to validate the technical requirements are met (or exceeded). Responding companies shall include any relevant information (specifications, cut sheets, brochures, capability statement, etc.) confirming their ability to supply the products and services outlined in this request.

Volume II – Price

Complete the Price Schedule of Supplies/Services of this solicitation, with proposed contract line item prices inserted in appropriate spaces and detail/itemize the pricing or add additional line items, if applicable. For services quoted, include labor categories, labor rates, and number of hours by task.

The Government requires contractors to quote unit prices and total prices that are two (2) decimal places. The unit price multiplied by unit quantity must equal the total price for that line item.

(End of Addendum to 52.212-1)

(ix) 52.212-2, Evaluation--Commercial Items ADDENDUM to FAR 52.212-2 EVALUATION—COMMERCIAL ITEMS:

(a) Any award resulting from this solicitation will be made based on the best overall quote that is determined to be the overall best value to the government. Pursuant to FAR 52.212-2, the criteria for evaluation is: (1) Technical Capability, (2) Price.

Technical Capability – The Government will evaluate quotes on the basis of whether or not the provided quote meets the technical capability specified in the Statement of Work. Technical Capability shall consist of meeting or exceeding the requirements in the Statement of Work.

Price – The Government will evaluate offers by adding all line item prices - the Total of All CLINS will be that sum. The Government may use various price analysis techniques and procedures to make a price reasonableness determination. Offers that do not meet or exceed the technical capability requirements of the statement of work shall not be selected regardless of price.

Options (if requested); The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s)

(b) All quotes shall be subject to evaluation by Government personnel. The Government intends to award without discussions based upon the initial evaluation of quotes. Consequently, contractors are highly encouraged to quote their best non-price and pricing quotes in their initial submissions. However, the Government reserves the right to communicate with any or all contractors submitting a quote, if it is determined advantageous to the Government to do so. If these communications take place, the Government is not obligated to communicate with every contractor (note that FAR Part 15 procedures do not apply; therefore, formal discussions are not applicable). All contractors will be treated fairly and impartially. A contractor may be eliminated from consideration without further communication if its non-price and/or pricing quotes are not among those contractors considered most advantageous to the Government based on a best value determination.

(c) All Offerors are advised that, in the interest of efficiency, the Government reserves the right to conduct the review in the most effective manner. Specifically, the Government may first sort the quotes of all Offerors by price from lowest price to the highest. Thereafter, the Government will review the Technical Capability of the lowest priced quote only. If the lowest priced Offeror’s Technical Capability is determined to be acceptable and meets the requirements, the Government may make award to that Offeror without further reviews of the remaining Offerors’ Technical Capability. If the lowest priced Offeror’s Technical Capability is determined to not meet the requirement, then the Government may review the Technical Capability next lowest priced quote, and so forth and so on, until the Government reaches a quote that is determined to meet the Technical Capability requirements.

(d) Quotes that merely restate the requirement or state that the requirement shall be met, without providing supporting rationale, are not sufficient. Contractors are cautioned that the award may not necessarily be made to the contractor quoting the lowest price, or to the contractor with the most highly technical quote. Award may be made to other than the lowest priced quote, if the Government determines that a price premium is warranted due to the merits of one or more of the non-price factors.

(End of Addendum to 52.212-2)

(x) Offerors are advised to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications – Commercial Items, with the offer.

(xi) 52.212-4, Contract Terms and Conditions--Commercial Items – applies to this acquisition

(xii) 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items

FAR 52.212-5 applies to this acquisition with the following FAR clauses incorporated by reference;

(xiii) Additional contract requirements or terms and conditions:

52.252-2, Clauses Incorporated by Reference (Feb 1998) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

The following FAR clauses are incorporated by reference:

The following VAAR clauses are to be incorporated by reference:

52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html (FAR) http://www.va.gov/oal/library/vaar/index.asp (VAAR)

The following FAR provisions are to be incorporated by reference:

The following VAAR provisions are to be incorporated by reference:

(xiv) The Defense Priorities and Allocations System (DPAS) does not apply.

(xv) Date and Time offers are due to (Overton.spence@va.gov) by 9:00am MST, (Tuesday 31 July 2018).

(xvi) Name and email of the individual to contact for information regarding the solicitation:

(Overton Spence) (overton.spence@va.gov) image1.jpeg image2.png