36C25719Q0512-0001000.docx

FedBizOpps Modification to a Previous Notice

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* = Required Field FedBizOpps Modification to a Previous Notice Rev. March 2010 R ELP Language Interpretation Service 75216 36C25719Q0512

PRESOL

04-17-2019 N 541930 Department of Veterans Affairs NCO 17 North Texas Healthcare System NCO 17 Network Contracting Activity 4500 S. Lancaster Road Dallas TX 75216 Charles L. Brown, Jr.

Charles.brown9@va.gov Ph: 972-708-0810 El Paso VA Healthcare System 5001 North Piedras Street El Paso, Texas 79930-4211 79930-4211 www.va.gov Lynn.Pettit@va.gov Lynn.Pettit@va.gov charles.brown9@va.gov The purpose of this amendment to Request for Quote: 36C25719Q0512 is to answer questions submitted by interested parties and to extend the quote submission date.

Revised Updated Quote:

Quotes must be received no later than Wednesday, April 17, 2019, 2:00PM CST. Email your quote to Charles.Brown9@va.gov. The subject line must specify 36C25719Q0512. There will be no automated email notification of receipt of quotes. All quotes received without requested documentation will not be considered.

Questions and Answers:

Q1. El Paso VA Healthcare System (EPVAHCS) has a requirement for over-the-phone translation services. The contractor will provide certified interpreters. Translation services shall be performed over-the-phone. It is not clear that VISN 17 is looking for onsite interpreters or remote over the phone interpreting services. Do the interpreters need to be onsite at the place of performance or can they perform the service remotely through the contractor's telephonic interpreting systems.

A1. The service will be remotely through telephonic interpreting system.

Q2. In regard to the above question the Government estimates the unit price per each " EA" for OVER PHONE INTERVIEW - We encourage the Government to establish the unit price per minute (Min) as this is the standard practice for Over the phone interpreting services in the industry.

A2: Unit price will be changed from Ea to Minutes Q3. Can the government set this solicitation as a set aside for TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE A3: Per Block 10 and Page 58 of the solicitation, this requirement is set aside 100% for SDVOSB contractors.

Q.4. Is there any incumbent for this solicitation?

A4: Incumbent vendor is Language Line, Inc.

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

LANGUAGE INTERPRETER SERVICES

Contract Period: Base POP Begin: 05-01-2019 POP End: 04-30-2020

OVER PHONE INTERVIEW

LANGUAGE INTERPRETER SERVICES

Contract Period: Option 1 POP Begin: 05-01-2020 POP End: 04-30-2021

LANGUAGE INTERPRETER SERVICES

Contract Period: Option 2 POP Begin: 05-01-2021 POP End: 04-30-2022

LANGUAGE INTERPRETER SERVICES

Contract Period: Option 3 POP Begin: 05-01-2022 POP End: 04-30-2023

LANGUAGE INTERPRETER SERVICES

Contract Period: Option 4 POP Begin: 05-01-2023 POP End: 04-30-2024

LANGUAGE INTERPRETER SERVICES

Contract Period: Option 5 POP Begin: 05-01-2024 POP End: 10-31-2024

End of Document