36C25626Q0998_RFI.pdf

Sources Sought Notice

*= Required Field Sources Sought Notice

SUBJECT* RFI: On-Site Employee Whole Health Chair Massage Services

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 77056-5643

SOLICITATION NUMBER* 36C25626Q0998

RESPONSE DATE/TIME/ZONE 07-14-2026 1:00pm CENTRAL TIME, CHICAGO, USA

ARCHIVE 1 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE

PRODUCT SERVICE CODE* G099

NAICS CODE* 812199

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office 16 Galleria Financial Center 5075 Westheimer Road, Suite 750 Houston TX 77056-5643

POINT OF CONTACT*

Contracting Officer Shasta Britt shasta.britt@va.gov

PLACE OF PERFORMANCE

ADDRESS Department of Veterans Affairs Michael E. DeBakey VA Medical Center

MEDVAMC

2002 Holcombe Blvd.

Houston Texas

POSTAL CODE 77030-4211

COUNTRY USA

ADDITIONAL INFORMATION

AGENCY’S URL https://www.va.gov URL DESCRIPTION Department of Veterans Affairs AGENCY CONTACT’S EMAIL ADDRESS shasta.britt@va.gov EMAIL DESCRIPTION 36C25626Q0998-RFI Response_Vendor Name mailto:shasta.britt@va.gov https://www.va.gov/ mailto:shasta.britt@va.gov

DESCRIPTION

REQUEST FOR INFORMATION (RFI) / SOURCES SOUGHT NOTICE

Chair Massage Services for Employee Whole Health

Michael E. DeBakey VA Medical Center (MEDVAMC)

Houston, Texas

THIS IS A SOURCES SOUGHT NOTICE AND NOT A REQUEST FOR QUOTE (RFQ) OR

PROPOSAL.

This notice is issued solely for information and planning purposes and does not constitute a solicitation. No contract will be awarded from this announcement. Responses will assist the

Department of Veterans Affairs (VA) in determining the appropriate acquisition strategy, including potential set-aside decisions.

1. Purpose

The VA is conducting market research to identify qualified, experienced, and capable contractors able to provide on-site chair massage services in support of the Employee

Whole Health Program at the Michael E. DeBakey VA Medical Center (MEDVAMC) and its associated Community-Based Outpatient Clinics (CBOCs). These services are required to support employee well-being, reduce workplace stress, and mitigate physical tension related to demanding VA roles.

2. Description of Required Services

The contractor shall provide licensed and insured massage therapists to perform on-site chair massage services during scheduled wellness events throughout the facility network. Services consist of 10–15 minute chair massage sessions, delivered during 4-hour event blocks, with a total of 104 events annually. Events will occur at the main MEDVAMC facility and multiple

CBOCs, with some after-hours events included.

Massage therapists must:

• Be licensed and insured

• Provide all equipment and supplies

• Pass background checks

• Follow infection-control protocols

• Have minimum five years’ experience providing chair-massage services of similar size and scop

3. Place of Performance

Services will be performed at the MEDVAMC in Houston, TX, as well as Beaumont, Lufkin, Conroe, Galveston, Katy, Humble, Richmond, Sugar Land, Texas City, Tomball, Lake Jackson

CBOCs, and the VA Domiciliary.

4. Anticipated Contract Type and Period

The VA anticipates awarding a Firm Fixed-Price (FFP) contract with a Base Year plus three

(3) Option Years, not to exceed four (4) years total.

5. NAICS and PSC

• NAICS: 812199 – Other Personal Care Services (Massage services)

• PSC: G099 – Other Social Services

Contractors must indicate if they qualify as a Small Business under NAICS 812199.

6. Requested Information from Respondents

Interested parties are asked to submit the following:

1. Company Information o Name, address, DUNS/UEI, and SAM registration status o Point of contact name, email, and phone number

2. Business Size/Classification o Small Business, SDVOSB, VOSB, WOSB, HUBZone, 8(a), etc.

3. Capability Statement o Demonstrated experience providing chair massage services, including past performance of similar size/scope o Confirmation of therapist licensing and experience requirements

4. Ability to Service All Locations o Indicate whether your company can cover all listed MEDVAMC facilities and

CBOCs

5. Additional Market Input o Feedback on industry practices, event-based pricing, or potential performance risks (optional)

7. Submission Instructions

Responses shall be submitted by email to CO: Shasta Britt at Shasta.Britt@va.gov no later than 07/14/2026 1:00pm (CT).

Please include as Subject Line: RFI – Chair Massage Services for Employee Whole Health

No phone inquiries will be accepted, and no solicitation exists at this time.

8. Disclaimer mailto:Shasta.Britt@va.gov

This RFI is for market research only. Submission of a response is voluntary and does not guarantee inclusion in any future solicitation. The Government is not obligated to pay for any information submitted.

See attached Draft SOW below….

A.1 DRAFT STATEMENT OF WORK (SOW)

On-Site Employee Whole Health Chair Massage Services

1. Background:

The Employee Whole Health program requires continued access to onsite chair massage services to reduce workplace stress, mitigate muscle tension from physically and cognitively demanding roles, and support overall staff well‑being. The prior years at MEDVAMC demonstrated measurable benefits, including reductions in staff‑reported stress and physical discomfort, and was consistently well‑received by employees. Similar programs implemented at other VA facilities have shown comparable positive outcomes, reinforcing the need to maintain this service as a core component of Employee Whole Health offerings.

2. Scope:

a. The contractor shall provide on-site chair massage service events to employees at the Michael E. Bakey VA Medical Center and its Community-Based Outpatient Clinics (CBOCs) and other off-site locations on a regular basis. Chair massages shall be provided to individual staff in increments of 15 minutes (this includes massage and time to clean the station between individuals). For simplicity, one service “event” shall consist of one massage therapist for a total of 4 hours. MEDVAMC may request to combine events to provide multiple therapists for one service period (e.g. 2, 4, or 10 therapists).

b. The following events are needed for the period of performance (12 months):

i. 65 events for main VA facility: Michael E. DeBakey VA Medical

Center

ii. 20 events for All-Staff

iii. 15 Department-specific events

iv. 30 Special Events – e.g. Whole Health Fair, Nurses Week, VA2K, Holiday event

v. 11 after-hours events: 10 events for main facility (i.e. between 5pm-

8am), and 1 after-hours event at the VA Domiciliary

vi. 2 daytime events at the VA Domiciliary

vii. 6 total events for smaller CBOCs: One event for each of the following CBOCs: Sugar Land, Richmond, Galveston, Texas City, Lake Jackson, Humble

viii. 10 total events for larger CBOCS: Two events each for the following CBOCs: Katy, Tomball, Conroe, Lufkin, Beaumont

ix. Total events: 104 (Event = 1 therapist for 4 hours)

3. Requirements/Tasks:

a. One massage therapist on-site for four (4) hours per event (104 total events). MEDVAMC may combine “events” in order to provide multiple therapists at one time.

b. Contractor/Massage Therapist must bring massage chair and any other needed equipment and supplies, which may include music, supplies, disposable face cradle covers, and cleaning supplies.

c. Therapists must be licensed and insured and have submitted to a criminal background check.

d. Therapists must follow COVID-19 infection control protocols as defined by public health regulations and medical center policy at the time of service.

e. Massages will be performed with client fully clothed.

f. Massages will be 10-15 minutes each in duration, not including cleaning.

g. The hours that services are performed vary from week to week to make chair massage available to employees on all shifts. Standard business hours and/or after hours included.

h. Contractor must have at least five years’ experience providing chair massage services and experience must be of similar size and scope to the current requirement need.

4. Place of Performance:

a. Massages will be performed at the following facilities:

i. Michael E. DeBakey VA Medical Center (main facility): 2002

Holcombe Blvd, Houston, TX 77030

ii. Beaumont VA Clinic: 3420 Veterans Circle, Beaumont, TX 77707

iii. Charles Wilson Department of Veterans Affairs Outpatient Clinic:

2206 North John Redditt Drive, Lufkin, TX 75904-1776

iv. Conroe VA Clinic: 690 South Loop 336 West, Suite 300, Conroe, TX 77304-3320

v. Galveston County VA Clinic: 3828 Avenue N, Galveston, TX

77550-6614

vi. Katy VA Clinic: 750 Westgreen Boulevard, Westgreen Professional

Building, Katy, TX 77450-2799

vii. Kingwood (Humble) VA Clinic: 1485 FM 1960 Bypass Road East, Humble Medical Plaza, Suite 340, Humble, TX 77338-3965

viii. Lake Jackson VA Clinic: 208 South Oak Drive, Suite 700, Lake

Jackson, TX 77566-5789

ix. Richmond VA Clinic: 22001 Southwest Freeway, Suite 200, Richmond, TX 77469-7002

x. Sugar Land VA Clinic: 1327 Lake Pointe Parkway, Suite 515, Sugar

Land, TX 77478-4095

xi. Texas City VA Clinic: 9300 Emmett F. Lowery Expressway, Suite

206, Texas City, TX 77591-2134

xii. Tomball VA Clinic: 1200 West Main Street, Tomball, TX 77375-

xiii. VA Domiciliary, 4320 Old Spanish Trail, Houston TX 77021

5. Tour of Duty:

a. The contractor shall arrive 10-15 minutes before scheduled sessions.

Contractor will be notified and required to have back-up plan to provide needed staff in the event of a no-show. A no-show is defined as the contract employee not being in place at the scheduled start time. The scheduling, tracking and compensation of personnel in accordance with State or Federal Law is the sole responsibility of the Contractor.

b. Services shall be performed between the hours of 8:00 AM and 4:30pm CT on weekdays at the main hospital and outpatient clinic locations, and four sessions after hours for late shift staff between 5pm-7am CT.

c. Any scheduled work at the Government site shall not take place on

Federal holidays unless directed by the Contracting Officer (CO). VA follows all Federal holidays that are set by law (USC Title 5 Section 6103).

Holidays include:

i. New Year’s Day January 1

ii. Martin Luther King’s Birthday Third Monday in January

iii. President's Birthday Third Monday in February

iv. Memorial Day Last Monday in May

v. Independence Day July 4

vi. Labor Day First Monday in September

vii. Columbus Day Second Monday in

October

viii. Veterans Day November 11

ix. Thanksgiving Day Fourth Thursday in November

x. Christmas December 25

d. In addition to the days designated as holidays, the Government observes the following days:

i. Any other day designated by Executive Order;

ii. Any other day designated by the President’s Proclamation; and

iii. Any other day designated by Federal Statute.

6. Point of Contact:

a. After the contract award has been made, the contractor will work with the Employee Whole Health Coordinators to schedule dates and times and determine location at which services will be provided:

i. TBD Employee Whole Health Coordinator Michael E. DeBakey VA Medical Center 2002 Holcombe Blvd Houston, TX 77030

ii. TBD

Employee Whole Health Coordinator Michael E. DeBakey VA Medical Center 2002 Holcombe Blvd Houston, TX 77030

7. Term of the Contract:

a. The performance period will be 12 months from the effective date of award with three (3) option years not to exceed four (4) years.

i. Base Year: 09/01/2026-08/31/2027

ii. Option Year 1: 09/01/2027-08/31/2028

iii. Option Year 2: 09/01/2028-08/31/2029

iv. Option Year 3: 09/01/2029-08/31/2030

(End of Draft SOW)