Amended Combined Synopsis Solicitation_36C25626Q0965 0001 Courier SHRV.pdf

Amendment to a Previous Combined Solicitation

*= Required Field Amendment to a Previous Combined Solicitation

SUBJECT* Post Q&As Courier Services between Overton Brooks VAMC in Shreveport, LA and CBOCs

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE* 77056-5643

SOLICITATION NUMBER* 36C25626Q0965

RESPONSE DATE/TIME/ZONE 08-14-2026 16:00 CENTRAL TIME, CHICAGO,

USA

ARCHIVE 7 DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS N

SET-ASIDE SDVOSBC

PRODUCT SERVICE CODE* R602

NAICS CODE* 492110

CONTRACTING OFFICE ADDRESS Department of Veterans Affairs

Network Contracting Office 16

5075 Westheimer Road, Suite 750 Houston TX 77056-5643

POINT OF CONTACT*

Contract Specialist Jeneice Matthews jeneice.matthews@va.gov

PLACE OF PERFORMANCE

ADDRESS Overton Brooks VA Medical Center

510 E. Stoner Ave Shreveport LA

POSTAL CODE 71101

COUNTRY US

ADDITIONAL INFORMATION

AGENCY’S URL https://www.va.gov

URL DESCRIPTION Department of Veterans Affairs

AGENCY CONTACT’S EMAIL ADDRESS jeneice.matthews@va.gov

EMAIL DESCRIPTION Amendment 0001_RFQ 36C25626Q0965 Courier

OBVAMC

DESCRIPTION

The purpose of this amendment is to post Questions and Answers (Q&As) and to revise language in the solicitation.

See attached Q&As. This amendment will need to be signed and returned with quote submission to be eligible for award.

RFQ 36C25626Q0965, B.3 Price/Cost Schedule, B.4 Performance Work Statement, E.12 52.212-2 Addendum Evaluation and Attachment B is updated and replaced with the attached version.

See attached document: QandAs_Courier SHRV.

See attached document: Amendment RFQ 36C25626Q0965 0001_ Courier SHRV.

See attached document: 36C25626Q0965 0001 Revised -Attachment B 852.219-75 VA

NOTICE OF LIMIT ON SUBCONTRACTING.

To: All Offerors

The Network Contracting Office (NCO) in Houston, TX in support of the Overton Brooks VA Medical Center (OBVAMC) in Shreveport, LA received the following questions in response to Request for Quotation (RFQ) 36C25626Q0965.

Please see below for the Offeror’s questions and NCO in Houston, TX respective answers accordingly.

1. Question #1: The evaluation requires five years of courier-service experience within the last eight years performing as the prime contractor. Must this experience have been performed by the offering legal entity itself, or may the relevant experience of the SDVOSB owner, key personnel, or proposed management team be considered?

Answer #1: The offeror relevant experience must be held by the offering legal entity in its capacity as the prime contractor.

2. Question #2: Attachment C states that listed contracts cannot be more than five years old, while the evaluation provision refers to experience within the last eight years. Which experience period controls?

Answer#2: The evaluation provision is revised.

See attached document: 36C25626Q0965_Final. Revised Section E, ADDENDUM 52.212-2_Factor 1 Technical: Contractor Qualifications: a. Contractor Relevant Experience.

3. Question #3: Does the VA require three relevant-experience entries, or may an offeror submit fewer than three entries if those entries collectively demonstrate the required five years of experience?

Answer #3: The Contractor shall submit up to three (3) Contractor technical experience entries performing as the prime Contractor.

4. Question #4: Must resumes and driver’s licenses be submitted for every primary, backup, and on-call driver by the quotation deadline? May offerors identify contingent hires whose employment is conditioned upon contract award?

Answer #4: The RFQ requires resumes/qualifications and a copy of the current/valid driver’s license for all contracted personnel drivers with the technical quote at the close of the solicitation due date and time.

Offerors may suggest contingent hires conditioned upon award, provided complete resumes and current driver licenses are submitted for the suggested individuals at the close of the solicitation due date and time.

5. Question #5: Must all primary and backup vehicles already be owned or leased by the offeror as of the quotation deadline? Would binding vehicle lease commitments or letters of availability contingent upon award be acceptable?

Answer #5: No personal vehicles. Primary and backup vehicles displaying proof of registration/insurance/lease or ownership shall be submitted with the offeror technical quote at the close of the solicitation due date and time. Binding vehicle lease commitments or letters of availability contingent upon award are acceptable if documentation demonstrates control of compliant vehicles at award; however, failure to provide the required ownership/lease evidence with the technical quote at the close of the solicitation due date and time renders the technical quote unacceptable.

6. Question #6: Must specimen-handling, DOT hazardous-materials, and OSHA training certificates be completed for all proposed drivers before the quotation deadline, or may training be completed after award but before performance begins? Please identify any required course titles, standards, or approved training providers.

Answer #6: Training certificates must be completed and submitted with the technical quote at the close of the solicitation due date and time; annual refresher training is required thereafter. Minimum regulatory content includes DOT hazmat Contractor personnel training and applicable OSHA bloodborne pathogens training for Contractor personnel handling specimens. Accredited providers are acceptable.

See attached document: 36C25626Q0965_Final. Revised Section E, ADDENDUM 52.212-2_ Factor 1 Technical: Contractor Personnel Qualifications: Training.

7. Question #7: The SOW requires two daily round trips between OBVAMC and each CBOC in Monroe, Longview, and Texarkana. The price schedule provides an estimated quantity of 250 units annually for each CBOC. Does one unit represent one round trip or one service day containing both the morning and afternoon round trips?

Answer #7: One “LT” unit for CBOC routes represents one round-trip occurrence between OBVAMC and the specified CBOC, VA Local Clinic, or Non VA Medical Facility. Quantities reflect estimated annual ordering units not a guaranteed volume.

8. Question #8: Please define the unit “LT” used in the price schedule.

Answer #8: ‘LT’ means Lot. For scheduled routes and as-needed trips, one Lot (LT) corresponds to one round-trip service occurrence unless otherwise specified.

9. Question #9: CLINs 0002 and 0006 appear to describe the same non-STAT, normal-business-hours service in the Shreveport-Bossier metropolitan area. Please explain the distinction between these CLINs.

Answer #9: The Price/Cost Schedule is revised to explain the distinction between these CLINs.

See attached document: 36C25626Q0965_Final. Revised Section B.3 Price/Cost Schedule

10. Question #10: Which CLIN should be used for non-STAT trips occurring after normal business hours, on weekends, or on Federal holidays?

Answer #10: The Price/Cost Schedule CLINs is revised for non-STAT trips occurring after normal business hours, on weekends, or on Federal holidays.

See attached document: 36C25626Q0965_Final. Revised Section B.3 Price/Cost Schedule

11. Question #11: The SOW references all-inclusive extra-stop CLINs for additional stops in Monroe, Longview, and Texarkana. Please identify the applicable extra-stop CLINs and clarify how these stops should be priced.

Answer #11: The PWS is revised for additional stops.

See attached document: Performance Work Statement_Final. Revised, Section 7) Scheduled Trips:

OBVAMC to CBOCs (Monroe, Texarkana, and Longview), 7.2.6.

12. Question #12: Please confirm the correct Knight Street address. The documents identify both 300 Knight

Street and 3000 Knight Street

Answer #12: Knight Street Clinic, 3000 Knight Street, Building 5, Shreveport, LA 71101 See attached document: Performance Work Statement_Final. Revised B.4 Performance Work Statement, Section 3) Place of Performance: 3.2.1 VA Local Clinics.

13. Question #13: Please confirm the correct Texarkana clinic location. The price schedule identifies 910 Realtor Avenue in Texarkana, Arkansas, while the SOW identifies 5700 Summerhill Road in Texarkana, Texas.

Answer #13: Texarkana VA Clinic 5701 Summerhill Rd., Texarkana, TX 75503 See attached document: Performance Work Statement_Final. Revised B.4 Performance Work Statement, Section 3) Place of Performance: 3.3.1 CBOCs.

14. Question #14: Please clarify which locations and services are included within the 500-unit Shreveport CLIN and whether a single unit includes both daily service times and all identified Shreveport locations.

Answer #14: One LT unit is a business day encompassing the morning and afternoon round trips covering the identified Shreveport locations; quantity 500 reflects estimated annual round trip.

15. Question #15: What is the guaranteed minimum dollar value or minimum quantity the Government will order during the five-year IDIQ period?

Answer #15: See Attached Document: 36C25626Q0965_Final. Revised 52.216-19 (a), (b)(1)(2).

16. Question #16: Must the required delivery-system portal be operational at quotation submission or only by the beginning of performance?

Please provide the required portal functionality, cybersecurity requirements, data-hosting requirements, and whether commercially available HIPAA-compliant courier software is acceptable.

Answer #16: Delivery-system portal must be operational by the beginning of the period of performance;

technical quote shall describe readiness by the close of the solicitation due date and time. Functional and cybersecurity requirements include: Messaging capability with Government such as send/receive and chain-of-custody logging such as trip tickets, timestamps, and signatures. VA information security controls: FIPS-validated encryption, TLS, VA Privacy training and Rules of Behavior, audit access, and breach reporting. See Section B.2 INFORMATION TECHNOLOGY (IT) CONTRACT SECURITY. Commercial HIPAA-compliant courier software is acceptable if it meets these controls.

17. Question #17: The standalone Attachment B appears to contain a supplies/nonmanufacturer certification rather than the services limitation-on-subcontracting certification incorporated into the RFQ. Will the VA issue a corrected Attachment B for services?

Answer #17: See Attached Document: 36C25626Q0965_Final. Revised Attachment B 852.219-75 VA Notice of Limitations on Subcontracting —Certificate of Compliance for Services and Construction (JAN

2023) (DEVIATION)

18. Question #18: Will additional Service Contract Labor Standards wage determinations be issued for performance in Monroe, Louisiana; Longview and Texarkana, Texas; and Texarkana, Arkansas, as applicable?

Answer #18: Primary place of performance is Louisiana. See attached document: 36C25626Q0965_Final.

Attachment A Wage Determination.

19. Question #19: The insurance provision requires general liability coverage without an asbestos exclusion.

Please confirm whether this requirement applies to this courier-services procurement.

Answer #19: The supplemental insurance clause applies to this courier-services procurement.

20. Question #20: What does the unit of measure "LT" represent for CLINs 0001 through 0008 (e.g., one-way trip, round trip, route occurrence, pickup/delivery event, or another unit of measure)?

Answer #20: See Answer #8.

21. Question #21: Should offerors price CLINs 0001, 0003, 0004, and 0005 based on the estimated quantities shown in the pricing schedule, or should pricing reflect the SOW requirement for two daily round trips per route?

Answer #21: Offeror to Price the CLINs using the estimated quantities shown in the schedule for example, 500 LT for CLIN 0001; 250 LT for CBOC routes and the like. The PWS’s “two daily round trips” defines the service frequency; the unit pricing should reflect the per-unit definition for business day for CLIN 0001;

round-trip occurrence for CBOC CLINs.

22. Question #22: Are the quantities shown in the pricing schedule intended solely as estimated ordering quantities for evaluation purposes under the IDIQ contract, rather than anticipated annual trip volumes?

Answer #22: The Price/Cost schedule quantities are estimates for the IDIQ contract. They are ordering estimates, not guaranteed annual volumes.

23. Question #23: When the RFQ requires "five years' technical experience...performing as the prime contractor," does this requirement: a) Apply to SDVOSB formal contracts as prime , OR b) Allow documentation of the principal's direct technical experience in courier services and supply chain management, even if pre-LLC or outside formal prime contracts? If (b), how should I document this on Attachment C (Relevant Experience Form)?

Answer #23: See answer #1 and answer #2.

24. Question #24: May an SDVOSB prime offeror satisfy this requirement by relying on the verified experience, personnel, vehicles, training, and past performance of a similarly situated certified SDVOSB courier subcontractor or teaming partner? If yes, please confirm how that experience must be attributed and documented in Attachment C and the technical volume. If no, please confirm that the five-year prime-contractor experience requirement must be held directly by the offeror named in Block 17a.

Answer #24: See answer #1 and answer #2.

25. Question #25: For limitations-on-subcontracting compliance, please confirm that work performed by a similarly situated certified SDVOSB subcontractor is treated as qualifying performance under VAAR 852.219-75, while any work that subcontractor further subcontracts to a non-similarly situated entity counts against the 50% limitation.

Answer #25: Confirmed.

26. Question #26: Please also confirm whether vehicles owned or leased by a similarly situated SDVOSB subcontractor satisfy the requirement that vehicles be owned or leased by the Contractor.

Answer #26: Vehicles owned or leased by a similarly situated SDVOSB subcontractor that performs route labor are acceptable, provided all SOW requirements (licensing, registration, insurance, suitability) are met and LOS compliance is maintained.

27. Question #27: CLIN Review Several Contract Line-Item Numbers appear aligned with the PWS; however, clarification is needed on:

•The definition of the unit of measure "LT" and what constitutes one billable unit.

• Estimated annual quantities for each route, which appear inconsistent with stated service frequencies.

•How additional medical facility stops within CBOC service areas are compensated, including expected quantities and whether separate payment applies.

Answer #27: See answer #8 for definition of LT. Estimated annual quantities are for technical evaluation and may not equal the PWS’s full “two daily round trips” count; orders will be placed as needed under the

IDIQ.

28. Question #28: Texarkana CBOC Location The solicitation references both the former Arkansas clinic and the current Texas clinic. Please confirm that all courier services should be performed at: 5701 Summerhill Road, Texarkana, Texas 75503 and that references to the former Arkansas location are no longer applicable.

Answer #28: See answer #13.

29. Question #29: Performance Work Statement Clarifications Additional clarification is recommended regarding: Federal holiday service expectations and whether holiday work is included in fixed pricing or separately ordered.

Answer #29: Services may be ordered on Federal holidays; the price/cost schedule includes after-hours/holiday CLINs to cover these runs. No separate surcharges beyond the CLIN are authorized unless specifically stated in the contract.

30. Question #30: Performance Work Statement Clarifications-STAT courier response standards, including required pickup and delivery times.

Answer #30: See Section 5.1) b) Minimum standards are 1-hour callback and 3-hour pickup from notification, including STAT trips.

31. Question #31: Performance Work Statement Clarifications -Electronic tracking system requirements, including acceptable software, access needs, reporting capabilities, and cybersecurity standards.

Answer #31: See Answer #16

32. Question #32: Performance Work Statement Clarifications -Chain-of-custody documentation requirements and whether contractor-developed forms are acceptable.

Answer #32: See Answer #16

33. Question #33: Service Contract Labor Standards The solicitation includes Wage Determination 2015- 5191 for Louisiana parishes. Because recurring work also occurs in Longview and Texarkana, Texas, please confirm whether any additional SCLS wage determinations apply. I assume it isn't needed because all work originates in Louisiana, but I wanted to confirm.

Answer #33: See Answer #18

34. Question #34: May an SDVOSB prospective prime rely on the documented experience of a proposed subcontractor, teaming partner, or key personnel when SDVOSB itself does not yet have five years of prime-contractor courier experience? If so, how should that experience be attributed in Attachment C and the technical volume? If not, will an offeror with no relevant prime-contractor experience receive neutral treatment, or is the five-year prime-experience requirement an absolute pass/fail minimum?

Answer #34: The offeror relevant experience must be held by the offering legal entity in its capacity as the prime contractor. The Contractor shall submit up to three (3) Contractor technical experience entries performing as the prime Contractor. Offeror must document the prime offeror’s relevant experience as prime using Attachment C. The evaluation is LPTA; no “neutral” rating is provided for this factor.

See attached document: 36C25626Q0965_Final. Revised Section E, ADDENDUM 52.212-2_Factor 1 Technical: Contractor Qualifications: a. Contractor Relevant Experience.

35. Question #35: Must all vehicles be owned or leased directly by the SDVOSB prime, or may compliant vehicles be owned or leased by an approved subcontractor performing within the limitations-on-subcontracting requirements?

Answer #35: See Answer #5.

36. Question #36: The PWS states the Quantity for line items 003, 004, 005 are 250 but the solicitation section

7.2.3 reads: The Contractor shall provide two daily round trip courier runs, Monday through Friday (excluding Federal holidays), between OBVAMC and each CBOC in Monroe, Longview, and Texarkana (one morning run and one afternoon run). With two daily round trips, shouldn’t the quantity for these line items be 500?

Answer #36: See Answer #21

37. Question #37: Section 6.3 reads: Items to be transported include, but are not limited to: Inter-office correspondence and administrative documents; Pharmaceuticals and medications; Medical and office supplies; Expendable and non-expendable commodities; Laboratory specimens and samples; Specimens will require coolers to transport and should have temperature control. Medical and computer equipment and other items up to 50 pounds each that can be safely secured and transported within a Contractor-provided enclosed vehicle. Will this contract require transportation of sterile or soiled Reusable Medical Equipment (RME)? If so, please identify the applicable handling, segregation, documentation, and environmental requirements.

Answer #37: This RFQ is not to transport sterile or soiled RME under this RFQ.

38. Question #38: The PWS requires transportation of temperature-sensitive specimens. Will the Government provide the coolers and temperature-control devices, or is the Contractor expected to furnish all coolers and temperature-control equipment?

Answer #38: The Contractor is expected to furnish appropriate temperature-control containers/equipment as part of providing “vehicles, equipment/supplies” for secure transport.

39. Question #39: Contract Line Items 0002 and 0006 appear to describe the same service (as-needed non- STAT weekday courier service between OBVAMC and non-VA medical facilities during normal business hours). Please clarify whether this duplication is intentional or whether one of these line items should contain different requirements.

Answer #39: See Answer #8 and Answer #9.

40. Question #40: The Price Schedule identifies the Texarkana CBOC at 910 Realtor Avenue, Texarkana, Arkansas, while the PWS identifies the Texarkana VA Clinic at 5700 Summerhill Road, Texarkana, Texas.

Please confirm the correct location for pricing and contract performance.

Answer #40: See Answer #13.

41. Question #41: For the VAAR 852.219-75 limitations-on-subcontracting calculation, will compliance be measured by total contract labor cost across the ordering period, by individual task order, or by each CLIN/route?

Answer #41: Compliance will be measured by the end of the period of performance for each order under this IDIQ.

42. Question #42: May a certified similarly situated SDVOSB courier subcontractor perform route labor and have that work count toward SDVOSB required performance percentage?

Answer #42: Yes.

43. Question #43: Does Attachment C require relevant experience performed directly by the prime offeror, or may clearly attributed experience of a proposed key SDVOSB subcontractor be considered?

Answer #43: Offeror must document the prime offeror’s relevant experience as prime using Attachment C.

Experience of a proposed SDVOSB subcontractor may be discussed in the technical approach but is not to be submitted on Attachment C as the prime’s experience.

44. Question #44: Please confirm whether two daily round trips are required for each of Monroe, Longview, and Texarkana, in addition to two daily Shreveport local runs.

Answer #44: See attached document: Revised_Final B.4 Statement of Work, Section 7, Description of Work.

45. Question #45: Are the scheduled route prices to include all mileage, fuel, tolls, parking, temperature-control containers, driver wait time, chain-of-custody portal costs, and return transportation?

Answer #45: Yes.

46. Question #46: Please provide the historical or estimated monthly quantities for non-STAT, STAT, after-hours, weekend, and holiday trips used to evaluate the IDIQ pricing.

Answer #46: The price/cost schedule’s estimated quantities are intended for evaluation under the IDIQ.

47. Question #47: Please confirm the minimum guaranteed quantity/value and maximum contract value for the base and option periods.

Answer #47: See Answer #15.

48. Question #48: Are dedicated vehicles or drivers required, or may compliant resources be shared when route timing and chain-of-custody requirements remain satisfied?

Answer #48: Dedicated assets are not required. The Contractor may share compliant vehicles/drivers across routes so long as all timing, chain-of-custody, training, badging, and safety requirements are met and backups are available.

49. Question #49: Please identify the required automobile liability limits and whether hired/non-owned automobile coverage is acceptable.

Answer #49: Minimum automobile liability limits are $200,000 per person, $500,000 per occurrence, and $20,000 property damage. Hired/non-owned auto coverage is acceptable provided the coverage meets or exceeds these minimums and applies to vehicles used in performance.

50. Question #50: Please confirm whether the Service Contract Labor Standards classification intended for route drivers is Messenger Courier, occupation code 01141, at $14.48 per hour plus required fringe benefits.

Answer #50: Offerors must classify route drivers under the appropriate Service Contract Labor Standards occupation per the applicable locality Wage Determination(s). The Messenger/Courier occupation code 01141 is commonly used, but final rates must follow the Wage and Determination posted as Attachment A.

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 36 NONE

0001 08-12-2026 667-27-1-246-0003 NONE

36C256

Department of Veterans Affairs Network Contracting Office 16 Galleria Financial Center 5075 Westheimer Road, Suite 750 Houston TX 77056-5643

36C256

Department of Veterans Affairs Network Contracting Office 16 Galleria Financial Center 5075 Westheimer Road, Suite 750 Houston TX 77056-5643

To all Offerors/Bidders 36C25626Q0965

07-22-2026 X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to: 08-14-2026 16:00 CDT

See CONTINUATION Page x one(1)

The purpose of this amendment is to post Questions and Answers (Q&As) and to revise language in the solicitation.

See attached Q&As. This amendment will need to be signed and returned with quote submission to be eligible for award.

RFQ 36C25626Q0965, B.3 Price/Cost Schedule, B.4 Performance Work Statement, E.12 52.212-2 Addendum Evaluation and Attachment B is updated and replaced with the attached version.

POC: Jeneice Matthews, jeneice.matthews@va.gov

Jeneice Matthews Contracting Officer

NONE

36C25626Q0965 0001

Table of Contents

SECTION B

B.1 CONTRACT ADMINISTRATION DATA

B.2 INFORMATION TECHNOLOGY (IT) CONTRACT SECURITY

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

B.4 PERFORMANCE WORK STATEMENT (PWS)

SECTION C - CONTRACT CLAUSES

C.6 52.216-19 ORDER LIMITATIONS

C.16 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 LIST OF ATTACHMENTS - TABLE

SECTION E - SOLICITATION PROVISIONS

E.12 ADDENDUM 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (OCT 2025) (DEVIATION)

36C25626Q0965

SECTION B

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR ADMINISTRATOR: _______________________________

CONTRACTOR POC NAME: ____________________________________

CONTRACTOR POC PHONE NUMBER: _________________________

CONTRACTOR ADDRESS: ___________________________________

EMAIL ADDRESS: ___________________________________________

CONTRACTOR UNIQUE ENTITY IDENTITY (UEI):_______________________

GSA/FSS, NAC, SEWP Contract No (if applicable) _______________________

b. GOVERNMENT: Contracting Officer 36C256

Department of Veterans Affairs Network Contracting Office 16 Galleria Financial Center 5075 Westheimer Road, Suite 750 Houston TX 77056-5643

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[x] 52.232-33, Payment by Electronic Funds Transfer—System for Award

Management

3. INVOICES: Invoices shall be submitted in arrears:

a. Other [x] Payment for services provided under the terms of this contract will be made upon delivery, inspection, and acceptance of all line items. This Indefinite Delivery Contract (IDC) does not obligate any funds. All orders will be placed via Task/Delivery Orders by the Contracting Officer. The terms and conditions included in this IDC apply to all purchases made pursuant to it. In the event of an inconsistency between the clauses/ provisions of this IDC and the Contractor's invoice, the clauses/provisions of this IDC will take precedence.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veteran Affairs Financial Service Center (FSC) e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

http://www.fsc.va.gov/fsc/einvoice.asp

Please contact Jeneice Matthews for questions or other inquiries about this solicitation via email at jeneice.matthews@va.gov by 4:00p.m. Central Standard Time on August 4, 2026. If questions are received, an amendment to this RFQ will be posted with all questions and answers.

Quote in response to this RFQ are due at 4:00 PM Central Standard Time, August 12, 2026.

Quotes shall be submitted in writing and sent via email to jeneice.matthews@va.gov .

Please insert “36C25626Q0965 Quote” in the subject line of your email. OFFEROR SHALL

COMPLETE THE FOLLOWING LOCATED IN SECTIONS BELOW OF THIS SOLICITATION

36C25626Q0965 TO BE DEEMED ACCEPTABLE:

a) Section B- Contract Administration Data, Contractor contact information.

b) Volume 1-Technical

c) Volume 2-Price

d) Revised Attachment B (signed)- 852.219-75 VA Notice of Limitations on Subcontracting — Certificate of Compliance for Services and Construction (JAN 2023) (DEVIATION)

e) Attachment C- Relevant Experience Form

EVALUATION: The procurement is being evaluated under the procedures of FAR Overhaul Part 12.

As such, IAW FAR 12.203(c)(2), the Government will award a contract resulting from this solicitation based on lowest price, technically acceptable (LPTA) to the responsive and responsible quoter whose quote, conforms to the solicitation. All quoters shall have a current registration in the System for Award Management (SAM) to be considered for award.

B.2 INFORMATION TECHNOLOGY (IT) CONTRACT SECURITY

VA INFORMATION AND INFORMATION SYSTEM SECURITY/PRIVACY

1. GENERAL. This entire section applies to all acquisitions requiring any Information Security and Privacy language. Contractors, contractor personnel, subcontractors and subcontractor personnel will be subject to the same federal laws, regulations, standards, VA directives and handbooks, as VA personnel regarding information and information system security and privacy.

2. VA INFORMATION CUSTODIAL LANGUAGE. This entire section applies to all acquisitions requiring any Information Security and Privacy language.

a. The Government shall receive unlimited rights to data/intellectual property first produced and delivered in the performance of this contract or order (hereinafter “contract”) unless expressly stated otherwise in this contract.

This includes all rights to source code and all documentation created in support thereof. The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General. The primary clause used to define computer software license (not data/intellectual property first produced under this contractor or order) is FAR 52.227-19, Commercial Computer Software License.

b. Information made available to the contractor by VA for the performance or administration of this contract will be used only for the purposes specified in the service agreement, PWS, PWS, PD, and/or contract. The contractor shall not use VA information in any other manner without prior written approval from a VA Contracting Officer (CO). The primary clause used to define Government and Contractor data rights is FAR 52.227-14 Rights in Data – General.

c. VA information will not be co-mingled with any other data on the contractor’s information systems or media storage systems. The contractor shall ensure compliance with Federal and VA requirements related to data protection, data encryption, physical data segregation, logical data segregation, classification requirements and media sanitization.

d. VA reserves the right to conduct scheduled or unscheduled audits, assessments, or investigations of contractor Information Technology (IT) resources to ensure information security is compliant with Federal and VA requirements. The contractor shall provide all necessary access to records (including electronic and documentary materials related to the contracts and subcontracts) and support (including access to contractor and subcontractor staff associated with the contract) to VA, VA's Office Inspector General (OIG), and/or Government Accountability Office (GAO) staff during periodic control assessments, audits, or investigations.

e. The contractor may only use VA information within the terms of the contract and applicable Federal law, regulations, and VA policies. If new Federal information security laws, regulations or VA policies become applicable after execution of the contract, the parties agree to negotiate contract modification and adjustment necessary to implement the new laws, regulations, and/or policies.

f. The contractor shall not make copies of VA information except as specifically authorized and necessary to perform the terms of the contract. If copies are made for restoration purposes, after the restoration is complete, the copies shall be destroyed in accordance with VA Directive 6500, VA Cybersecurity Program and VA Information Security Knowledge Service.

g. If a Veterans Health Administration (VHA) contract is terminated for default or cause with a business associate, the related local Business Associate Agreement (BAA) shall also be terminated and actions taken in accordance with VHA Directive 1605.05, Business Associate Agreements. If there is an executed national BAA associated with the contract, VA will determine what actions are appropriate and notify the contactor.

h. The contractor shall store and transmit VA sensitive information in an encrypted form, using VA-approved encryption tools which are, at a minimum, Federal Information Processing Standards (FIPS) 140-2, Security Requirements for Cryptographic Modules (or its successor) validated and in conformance with VA Information Security Knowledge Service requirements. The contractor shall transmit VA sensitive information using VA approved Transport Layer Security (TLS) configured with FIPS based cipher suites in conformance with National Institute of Standards and Technology (NIST) 800-52, Guidelines for the Selection, Configuration and Use of Transport Layer Security (TLS) Implementations.

i. The contractor’s firewall and web services security controls, as applicable, shall meet or exceed VA’s minimum requirements.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor may use and disclose VA information only in two situations: (i) in response to a qualifying order of a court of competent jurisdiction after notification to VA CO (ii) with written approval from the VA CO. The contractor shall refer all requests for, demands for production of or inquiries about, VA information and information systems to the VA CO for response.

k. Notwithstanding the provision above, the contractor shall not release VA records protected by Title 38 U.S.C. § 5705, Confidentiality of medical quality assurance records and/or Title 38 U.S.C. § 7332, Confidentiality of certain medical records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse or infection with Human Immunodeficiency Virus (HIV). If the contractor is in receipt of a court order or other requests for the abovementioned information, the contractor shall immediately refer such court order or other requests to the VA CO for response.

l. Information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract will be protected and secured in accordance with VA Directive 6500 and Identity and Access Management (IAM) Security processes specified in the VA Information Security Knowledge Service.

m. Any data destruction done on behalf of VA by a contractor shall be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management, VA Handbook 6300.1, Records Management Procedures, and applicable VA Records Control Schedules.

n. The contractor shall provide its plan for destruction of all VA data in its possession according to VA Directive 6500 and NIST 800-88, Guidelines for Media Sanitization prior to termination or completion of this contract. If directed by the COR/CO, the contractor shall return all Federal Records to VA for disposition.

o. Any media, such as paper, magnetic tape, magnetic disks, solid state devices or optical discs that is used to store, process, or access VA information that cannot be destroyed shall be returned to VA. The contractor shall hold the appropriate material until otherwise directed by the Contracting Officer’s Representative (COR) or CO.

Items shall be returned securely via VA-approved methods. VA sensitive information must be transmitted utilizing VA-approved encryption tools which are validated under FIPS 140-2 (or its successor) and NIST 800-

52. If mailed, the contractor shall send via a trackable method (USPS, UPS, FedEx, etc.) and immediately provide the COR/CO with the tracking information. Self-certification by the contractor that the data destruction requirements above have been met shall be sent to the COR/CO within 30 business days of termination of the contract.

p. All electronic storage media (hard drives, optical disks, CDs, back-up tapes, etc.) used to store, process or access VA information will not be returned to the contractor at the end of lease, loan, or trade-in. Exceptions to this paragraph will only be granted with the written approval of the VA CO.

3. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS. This section applies when any person requires access to information made available to the contractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract.

a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees and subcontractors only to the extent necessary to perform the services specified in the solicitation or contract. This includes indirect entities, both affiliate of contractor/subcontractor and agent of contractor/subcontractor.

b. Contractors and subcontractors shall sign the VA Information Security Rule of Behavior (ROB) before access is provided to VA information and information systems (see Section 4, Training, below). The ROB contains the minimum user compliance requirements and does not supersede any policies of VA facilities or other agency components which provide higher levels of protection to VA’s information or information systems.

Users who require privileged access shall complete the VA elevated privilege access request processes before privileged access is granted.

c. All contractors and subcontractors working with VA information are subject to the same security investigative and clearance requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors shall be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office of Human Resources and Administration/Operations, Security and Preparedness (HRA/OSP) is responsible for these policies and procedures. Contract personnel who require access to classified information or information systems shall have an appropriate security clearance. Verification of a Security Clearance shall be processed through the Special Security Officer located in HRA/OSP. Contractors shall conform to all requirements stated in the National Industrial Security Program Operating Manual (NISPOM).

d. All contractors and subcontractors shall comply with conditions specified in VAAR 852.204-71(d); Contractor operations required to be in United States. All contractors and subcontractors working with VA information must be permanently located within a jurisdiction subject to the law of the United States or its Territories to the maximum extent feasible. If services are proposed to be performed abroad the contractor must state where all non-U.S. services are provided. The contractor shall deliver to VA a detailed plan specifically addressing communications, personnel control, data protection and potential legal issues. The plan shall be approved by the COR/CO in writing prior to access being granted.

e. The contractor shall notify the COR/CO in writing immediately (no later than 24 hours) after personnel separation or occurrence of other causes. Causes may include the following:

(1) Contractor/subcontractor personnel no longer has a need for access to VA information or VA information systems.

(2) Contractor/subcontractor personnel are terminated, suspended, or otherwise has their work on a VA project discontinued for any reason.

(3) Contractor believes their own personnel or subcontractor personnel may pose a threat to their company’s working environment or to any company owned property. This includes contractor-owned assets, buildings, confidential data, customers, employees, networks, systems, trade secrets and/or VA data.

(4) Any previously undisclosed changes to contractor/subcontractor background history are brought to light, including but not limited to changes to background investigation or employee record.

(5) Contractor/subcontractor personnel have their authorization to work in the United States revoked.

(6) Agreement by which contractor provides products and services to VA has either been fulfilled or terminated, such that VA can cut off electronic and/or physical access for contractor personnel.

f. In such cases of contract fulfillment, termination, or other causes; the contractor shall take the necessary measures to immediately revoke access to VA network, property, information, and information systems (logical and physical) by contractor/subcontractor personnel. These measures include (but are not limited to): removing and then securing Personal Identity Verification (PIV) badges and PIV – Interoperable (PIV-I) access badges, VA-issued photo badges, credentials for VA facilities and devices, VA-issued laptops, and authentication tokens. Contractors shall notify the appropriate VA COR/CO immediately to initiate access removal.

g. Contractors/subcontractors who no longer require VA accesses will return VA issued property to VA. This property includes (but is not limited to): documents, electronic equipment, keys, and parking passes. PIV and PIV-I access badges shall be returned to the nearest VA PIV Badge Issuance Office. Once they have had access to VA information, information systems, networks and VA property in their possessions removed, contractors shall notify the appropriate VA COR/CO.

4. TRAINING. This entire section applies to all acquisitions which include section 3.

a. This entire section applies to all contractors and subcontractors requiring access to VA information and VA information systems shall successfully complete the following before being granted access to VA information and its systems: (1) VA Privacy and Information Security Awareness and Rules of Behavior course #10706 Talent Management System (TMS) and HIPAA & Privacy Training course #10203. (2) Sign and acknowledge (manually) understanding of and responsibilities for compliance with the Organizational Rules of Behavior, relating to access to VA information and information systems for each applicable Contractor personnel within five days of the initiation of the contract and annually thereafter, as required.

b. Failure to complete the mandatory annual training is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the required training is complete.

5. SECURITY INCIDENT INVESTIGATION. This entire section applies to all acquisitions requiring any Information Security and Privacy language.

a. The contractor, subcontractor, their employees, or business associates shall immediately (within one hour) report suspected security / privacy incidents to the VA OIT’s Enterprise Service Desk (ESD) by calling (855) 673-4357 (TTY: 711). The ESD is OIT’s 24/7/365 single point of contact for IT-related issues. After reporting to the ESD, the contractor, subcontractor, their employees, or business associates shall, within one hour, provide the COR/CO the incident number received from the ESD.

b. To the extent known by the contractor/subcontractor, the contractor/subcontractor's notice to VA shall identify the information involved and the circumstances surrounding the incident, including the following:

(1) The date and time (or approximation of) the Security Incident occurred.

(2) The names of individuals involved (when applicable).

(3) The physical and logical (if applicable) location of the incident.

(4) Why the Security Incident took place (i.e., catalyst for the failure).

(5) The amount of data belonging to VA believed to have been compromised.

(6) The remediation measures the contractor is taking to ensure no future incidents of a similar nature.

c. After the contractor has provided the initial detailed incident summary to VA, they will continue to provide written updates on any new and relevant circumstances or facts they discover. The contractor, subcontractor, and their employees shall fully cooperate with VA or third-party entity performing an independent risk analysis on behalf of VA. Failure to cooperate may be deemed a material breach and grounds for contract termination.

d. VA IT contractors shall follow VA Handbook 6500, Risk Management Framework for VA Information Systems VA Information Security Program, and VA Information Security Knowledge Service guidance for implementing an Incident Response Plan or integrating with an existing VA implementation.

e. In instances of theft or break-in or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG, and the VA Office of Security and Law Enforcement. The contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation (s) associated with any incident. The contractor/ subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

f. The contractor shall comply with VA Handbook 6500.2, Management of Breaches Involving Sensitive Personal Information, which establishes the breach management policies and assigns responsibilities for the oversight, management and reporting procedures associated with managing of breaches.

g. With respect to unsecured Protected Health Information (PHI), the contractor is deemed to have discovered a data breach when the contractor knew or should have known of breach of such information. When a business associate is part of VHA contract, notification to the covered entity (VHA) shall be made in accordance with the executed BAA.

h. If the contractor or any of its agents fails to protect VA sensitive personal information or otherwise engages in conduct which results in a data breach involving any VA sensitive personal information the contractor/ subcontractor processes or maintains under the contract; the contractor shall pay liquidated damages to the VA as set forth in clause 852.211-76, Liquidated Damages— Reimbursement for Data Breach Costs.

6. Not Applicable (N/A)

7. N/A

8. N/A

9. N/A

10. N/A

11. N/A

12. N/A

13. N/A

14. N/A

(End of IT Contract Security)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

500.00 LT __________________ __________________

BASE

Shreveport- two (2) daily round trip courier runs…