36C25626Q0499.docx

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7B20--NOI - HEYEX SOFTWARE
Solicitation number
36C25626Q0499
Issued by

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This is a Pre-Solicitation/Sources Sought Notice issued by the Department of Veterans Affairs, Network Contracting Office 16 (NCO16), seeking market research information regarding contractor capabilities to upgrade SPECTRALIS Software (HEYEX2) for the Central Arkansas Veterans Healthcare System (CAVHS) in North Little Rock, Arkansas. The HEYEX2 is diagnostic imaging equipment that captures high-resolution cross-sectional images of the retina and optic nerve for diagnosing and treating retina and glaucoma-related diseases. The solicitation number is 36C25626Q0499 with a response deadline of April 10, 2026 at 10:00 AM Central Time, submitted via email to Carmyn.Williams@va.gov. This is classified under NAICS code 541519 (Other Computer Related Services) with a small business size standard of 150 employees and Product Service Code 7B20.

Interested contractors must demonstrate OEM authorization and provide comprehensive capability information including company contact details, SAM Unique Entity Identification Number, small business certifications (if applicable), active contract references for comparable government work, and availability under federal contract vehicles (GWAC, GSA, IDIQ, or BPA). The anticipated award will be a competitive, firm fixed-price contract with delivery required within 30 days of contract award to Building 182, 2200 Fort Roots Drive, North Little Rock, AR 72114. Installation hours are Monday through Friday, 8:00 AM to 4:00 PM CST, and invoicing shall occur upon warehouse acceptance with specific documentation requirements. This is a sources sought for market research only and does not constitute a binding solicitation; no funds have been authorized and no payment will be provided for responses.

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SUBJECT*

NOI - HEYEX SOFTWARE

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
77056-5643
SOLICITATION NUMBER*
36C25626Q0499
RESPONSE DATE/TIME/ZONE
04-10-2026 10:00 CENTRAL TIME, CHICAGO, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE

SET-ASIDE

PRODUCT SERVICE CODE*
7B20
NAICS CODE*
541519
PLACE OF PERFORMANCE
Central Arkansas Veterans Healthcare System

2200 Fort Roots Drive

North Little Rock AR

POSTAL CODE
72114
COUNTRY
USA

CONTACT INFORMATION

CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 16 5075 Westheimer Road, Suite 750

Houston TX 77056-5643

POINT OF CONTACT*

Contract Specialist Carmyn E Williams Carmyn.Williams@va.gov 713-799-0795

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

Pre-solicitation/Sources Sought Notice – HEYEX Software

Department of Veterans Affairs, Veterans Health Administration, Network Contracting Office 16 (NCO16)

This SSN is for market research and planning purposes only and shall not be considered an Invitation for Bid (IFB), Request for Task Execution Plan, Request for Quotation (RFQ), or a Request for Proposal (RFP). Additionally, there is no obligation on the part of the Government to acquire any products or services described in this SSN. Your response to this SSN will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this SSN. This request does not constitute a solicitation for proposals or the authority to enter negotiations to award a contract. No funds have been authorized, appropriated, or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted, or competition-sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this SSN.

The North American Industry Classification System (NAICS) for this requirement is 541519 – Other Computer Related Services with a size standard of 150 employees and a Product Service Code (PSC) of 7B20.

HEYEX SOFTWARE

1. PURPOSE: The Network Contracting Office (NCO) 16, located at the Galleria Financial Center, 5075 Westheimer Rd, Ste 750, Houston, TX 77030, hereby issues the following Sources Sought to Request for Information (RFI) with the intent of determining the contractor interest, capabilities, and qualifications of potential business to upgrade the SPECTRALIS Software (HEYEX2). HEYEX2 is equipment that captures high-resolution, cross-sectional images of the retina and optic nerve, which allows providers to diagnose and treat retina and glaucoma-related diseases and conditions for the Central Arkansas Veterans Healthcare System’s (CAVHS) Little Rock/North Little Rock, AR location.

The Contractor shall upgrade the existing SPECTRALIS Software at CAVHS, provided by Original Equipment Manufacturer (OEM) trained and certified technician(s) with expertise in the SPECTRALIS Software (HEYEX2). The Sources Sought will be used to determine if a set-aside for any small business program is appropriate. The Government anticipates awarding a competitive, firm fixed price contract. Please review this announcement and respond to the questions below, as well as provide OEM authorization.

The Government is in no way obligated to do business with or enter any form of contract with any person, firm, or other entity that receives or responds to this announcement.

2. OBJECTIVE: The objective of this SSN/RI is to find qualified contractors with the ability to upgrade the SPECRALIS Software (HEYEX2).

3. PLACE OF DELIVERY: 2200 Fort Roots Drive, Bldg 182, North Little Rock, AR 72214

4. RESPONSES REQUESTED: NCO 16 requires all the following information and questions answered in this RFI/SSN: Questions and information that are not provided shall be considered nonresponsive to the SSN/RI, and the contractor may not be considered as part of this market research.

a. Contractors shall provide their points of contact's name(s), address(es), telephone number(s), and email address(es), and the company's business size, SAM Unique Entity Identification Number.

b. Is your company a small business, SDBs, HUBZone, or 8A concern? Please provide proof of qualifications.

c. Is your company considered small under the NAICS code: 541519?

d. Are you an authorized distributor/seller for the software listed in the draft SOW? Please provide evidence/authorization/agreement from OEM.

e. Include in your capability statement a list of active contracts for commercial, federal, state, and local governments, like this requirement. List contracts shall provide communication on the government requirement, illustrating the capability for comparison.

f. For this requirement, is your company available under any of the following:

i. Government Wide Agency Contract (GWAC)

ii. General Services Administration Services (GSA)

iii. Indefinite Delivery Indefinite Quantity (IDIQ)

iv. Blanket Purchase Agreement (BPA) If so, please list the contract number and SIN.

5. OPPORTUNITY: NCO 16 is seeking information from potential contractors on their ability to meet this requirement. THIS IS A SOURCES SOUGHT FOR INFORMATION (RFI) ONLY. Small business concerns are encouraged to respond to this Sources Sought to assist NCO 16 in determining potential levels of competition available in the industry. Contractors shall possess the capability to provide all requirements and objectives.

6. INSTRUCTIONS AND RESPONSE GUIDELINES: Sources Sought responses are due by Friday, 10 April 2026 at 10:00 AM CST via email to Carmyn.williams@va.gov.

Telephone requests or inquiries will be accepted.

Public Information will not be provided and shall be utilized to the full extent possible.

This is a New Requirement.

The subject line shall read: 36C25626Q0499 RFI-Sources Sought-CAVHS HEYEX Software. NO SOLICITATION EXISTS AT THIS TIME. There is no page limitation on subparagraphs 4(a) – 4(f).

Please provide the information you deem relevant to respond to the specific inquiries of the Sources Sought. Information provided will be used solely by NCO 16 as "market research" and will not be released outside of the NCO 16 Purchasing and Contract Team.

This Sources Sought notice does not constitute a Request for Proposal (RFP), Invitation for Bid (IFB), or Request for Quotation (RFQ), and it is not to be construed as a commitment by the Government to enter a contract, nor will the Government pay for the information submitted in response to this request. All information contained in this Sources Sought is preliminary as well as subject to modification and is in no way binding on the Government.

7. CONTACT INFORMATION:

Contract Specialist, Carmyn E Williams Email address: Carmyn.Williams@va.gov Your responses to this notice are appreciated.

THIS NOTICE IS NOT A REQUEST FOR COMPETITIVE QUOTES/PROPOSALS; however, any firm that believes it can meet the requirements may provide answers, responses, and give written notification before the response due date and time. Supporting evidence and responses must be furnished in enough detail to demonstrate the ability to perform the requirements.

Presolicitation Notice Presolicitation Notice

*=Required Field
Presolicitation Notice

Presolicitation Notice

Draft Statement of Work (SOW)

1. BACKGROUND: Central Arkansas Veterans Healthcare System (CAVHS) has a requirement to upgrade the SPECTRALIS Software (HEYEX2).

2. SCOPE: HEYEX 2 is equipment that captures high-resolution, cross-sectional images of the retina and optic nerve, which allows providers to diagnose and treat retina and glaucoma-related diseases and conditions.

3. SYSTEM REQUIREMENTS:

Scalability: HEYEX 2 can scale from a small practice with a single device to a large enterprise with hundreds of imaging devices across multiple sites.

Database: It supports an SAP® SQL database for stability and scalability, which is essential for managing large volumes of data.

User Interface: HEYEX 2 features a robust clinical tool set that allows efficient data pre-processing and simultaneous access to patient records by multiple users.

Integration: The platform interfaces with Electronic Health Records (EHR) systems, eliminating duplicate entries and streamlining workflow.

Security: HEYEX 2 is designed with cybersecurity features to ensure the security of patient data and images.

4. SPECIFICATIONS: Must have the capability to support the following:

• Up to eight (8) imaging modes: Spectral domain Optical Coherence Tomography (OCT), infrared reflectance (IR), MultiColor (MC), BluePeak blue laser autofluorescence (BAF), blue reflectance (BR) (sometimes referred to as “red-free”), OCT angiography (OCTA), fluorescein angiography (FA), and ICG angiography (ICGA).

• Up to ten (10) simultaneous imaging options: OCT+IR, OCT+BAF, OCT+BR, OCT+MC, OCT+FA, OCT+ICGA, BAF+IR, FA+IR, ICGA+IR, FA+ICGA.

• Up to five (5) separate light sources at the following wavelengths: 880 nanometers SLD, 815 nanometers diode laser, 786 nanometers diode laser, 518 nanometers diode laser, 486 nanometers diode laser.

• Fundus image field of view ranges from 8° up to 102° with exchangeable optical lenses.

5. MAINTENANCE: The maintenance for the HEYEX 2 system will be done annually by our BioMed Team.

6. TRAINING: The eye clinic already has this system at the stations; they just need to update the software and firmware.

7. DELIVERY & INSTALLATION: Deliveries will be made to 2200 Fort Roots Drive, Bldg 182, North Little Rock, AR 72114. All items will be turned over to the Receiving/Warehouse staff. Deliveries may take place Monday through Friday between the hours of 8:00 AM and 4:00 PM CST. Deliveries should arrive thirty (30) days after award of contract. The Federal holidays, which are observed by the federal government, are noted below:

· New Year’s DayJanuary 1
· Martin Luther King, Jr BirthdayThird Monday in January
· President’s DayThird Monday in February
· Memorial DayFourth Monday in May
· JuneteenthJune 19
· Independence DayJuly 4
· Labor DayFirst Monday in September
· Columbus DaySecond Monday in October
· Veterans DayNovember 11
· Thanksgiving DayFourth Thursday in November
· Christmas DayDecember 25

· Any other day specifically declared to be a national holiday (per Federal Statute, Executive Order, or by the President’s Proclamation).

An alternate schedule (different from the one described above) may be used if there is a mutual agreement between the Government and the contractor.

8. INVOICING AND PAYMENTS: Invoices for payment shall be submitted upon receipt of acceptance by the warehouse, and the following information shall appear on the invoice:

· Contractor’s name/address/phone number

· Contract Number: XXXXX, Month and year of delivery

· Contract Line-Item Number and description of product delivered

· Purchase order (PO) funding number

CHANGES TO THE STATEMENT OF WORK: The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract, and such changes will be executed bilaterally in accordance with FAR 52.212-4(c). The Contractor shall communicate with the Contracting Officer on all matters related to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that will affect the price, quantity, or quality of performance of this contract. In the event the contractor affects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority, and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.

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