SOW CardioHelp Draft.pdf
PDF 11 KB Posted
- Attached to
- J065--Notice of Intent to Sole Source CardioHelp
- Solicitation number
- 36C25625Q0175
About this file
This document is a Statement of Work (SOW) for a federal contract opportunity to repair and provide preventative maintenance for a CardioHelp machine, as well as a one-month rental of a CardioHelp machine. The Department of Veterans Affairs, Veterans Integrated Service Network 16 intends to award a sole-source contract to Maquet Medical System USA for these services.
The key requirements include: 1) Repair one existing CardioHelp machine, 2) Provide a one-month rental of a CardioHelp machine, and 3) Provide a two-year preventative maintenance plan for the CardioHelp machines. The contractor must perform all required preventative maintenance and repairs within 5 business days of the OEM recommended date. The contractor must also provide priority technical support and remote monitoring/diagnostics. The contract will be a firm-fixed price type. Interested parties must provide information to the Contract Specialist by November 15, 2024 demonstrating that competition would be advantageous to the government.
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| File | Type | Posted |
|---|---|---|
| 36C25625Q0175.docx | DOCX document |
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Text version
Special Notice
Special Notice
STATEMENT OF WORK
CardioHelp Repair and Rental
Service Contract
1. SCOPE
The MEDVAMC has a required need to repair one CardioHelp Machine, and one rental
CardioHelp machine for a period of one month, and one preventive maintenance plan for a period of two years. Contractor shall provide all parts, labor, tools, materials, equipment, transportation and supervision necessary to perform all repairs located at 2002 Holcombe Blvd.
Houston, TX 77030.
OBJECTIVES
1.1. Ensure all repairs of CardioHelp equipment is maintained to operate as intended and designed by the Original Equipment Manufacturer (OEM)
1.2. Preventive maintenance: Guarantee priority response time of 2 business days after receipt of a service call for instruments covered by the upcoming contract.
1.3. Target response time of 3 business days for remedial repairs for instruments covered.
2. TASKS
The contractor shall perform the following tasks as required.
2.1. Perform all required preventative maintenance (PM) and repair services no later than 5 business days prior to the OEM recommended date.
2.2. Provide priority telephone and email access to instrument technical support. Telephone and email access to application technical support.
2.3. Provide remote monitoring and diagnostic Service, which provides for notification to customer of instrument failures or errors.
DRAFT
File details come from the government source that posted it. Updated .