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36C25621Q1046
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
DUNS:
DUNS+4:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. 2/2012)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
36C25621Q1046 07-15-2021 Melanie Hawley 228-523-5069 08-12-2021 14:00
CDT
Department of Veterans Affairs on behalf of SLVHCS Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531 X X 561320 $30 Million N/A X Department of Veterans Affairs Southeast Louisiana Veterans Health Care System(SLVHCS) New Orleans and Baton Rouge LA Department of Veterans Affairs Network Contracting Office 16 400 Veterans Avenue Biloxi MS 39531
FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 invoice must be submitted electronically 1-877-489-6135 THIS REQUIREMENT IS 100% SET-ASIDE FOR SDVOSBs.
Contractor to provide staffing services per the terms and conditions and at the pricing stated herein.
Period of Performance: 5 year firm with ordering periods Funded by Individual Task Order X X X Melanie Hawley
VA-VHA-2020-AC34AE75
Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 |
| B.1 CONTRACT ADMINISTRATION DATA | 4 |
| B.2 SCHEDULE of SERVICES (PRICE) | 5 |
| B.3 PERFORMANCE WORK STATEMENT | 9 |
| B.4 IT CONTRACT SECURITY | 38 |
| SECTION C - CONTRACT CLAUSES | 49 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018) | 49 |
| C.2 52.216-18 ORDERING (AUG 2020) | 55 |
| C.3 52.216-19 ORDER LIMITATIONS (OCT 1995) | 55 |
| C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995) | 56 |
| C.5 52.216-32 TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEP 2019) | 56 |
| C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 57 |
| C.7 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) | 57 |
| C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS | 57 |
| C.9 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) | 58 |
| C.10 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020) | 58 |
| C.11 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018) | 60 |
| C.12 VAAR 852.237-75 KEY PERSONNEL (OCT 2019) | 61 |
| C.13 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 61 |
| C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021) (JUL 2020) (DEVIATION) | 62 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 70 |
| SECTION E - SOLICITATION PROVISIONS | 71 |
| E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUN 2020) | 71 |
| E.2 Continuation of ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS | 75 |
| E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020) | 78 |
| E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018) | 81 |
| E.5 52.216-1 TYPE OF CONTRACT (APR 1984) | 82 |
| E.6 52.233-2 SERVICE OF PROTEST (SEP 2006) | 82 |
| E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 83 |
| E.8 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014) | 83 |
| E.10 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (FEB 2021) (JUL 2020) (DEVIATION) | 88 |
36C25621Q1046
SECTION B - CONTINUATION OF SF 1449 BLOCKS
Page 1 of Page 1 of
B.1 CONTRACT ADMINISTRATION DATA
(continuation from Standard Form 1449, block 18A.)
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR (NAME/ADDRESS/CITY/STATE/ZIP):
| ____________________________________ | |
| ____________________________________ | |
| ____________________________________ | |
| POINT OF CONTACT: | ____________________________________ |
| P.O.C. TELEPHONE: | ____________________________________ |
| P.O.C. FAX: | ____________________________________ |
| P.O.C. E-MAIL: | ____________________________________ |
Tax ID Number: ________________________ DUNS Number: _______________________
| b. GOVERNMENT: | Contracting Officer (NCO16)- Melanie Hawley | |
| Department of Veterans Affairs | ||
| Network Contracting Office 16 | ||
| 400 Veterans Ave | ||
| Biloxi, MS 39531 | ||
| Phone: (228)523-5069 | ||
| Email: Melanie.Hawley@va.gov |
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor should be:
[X] 52.232-33 Payment by Electronic Funds Transfer- System of Award Management
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
| b. Semi-Annually | [] | |
| c. Other | [X] | Monthly |
4. GOVERNMENT INVOICE ADDRESS: All invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests:
FSC e-Invoice Payment http://www.fsc.va.gov/fsc/einvoice.asp Invoice Setup Information 1-877-489-6135 Invoice must be submitted electronically
5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
The resultant contract is a nonpersonal services contract in accordance with FAR 37.401.
B.2 SCHEDULE of SERVICES (PRICE) (Standard Form 1449, continuation of Block 20) The Contractor shall Optometrist(s) and Ophthalmology Health Technician/Certified Ophthalmic Assistant (COA) in accordance with Section B3 Performance Work Statement (PWS) and the terms and conditions stated herein. Contractor staff/personnel shall provide optical care services ONLY (NO retail). Contractor to furnish services to eligible Veteran beneficiaries enrolled with the Southeast Louisiana Veterans Health Care System (SLVHCS), New Orleans, LA at the prices specified herein.
Place of Performance: Contractor shall furnish services as follows:
*NOTE: Baton Rouge CBOC address may be subject to change during the life of contract
| Position |
| Facility |
| Address |
| 1 FTE Optometrist |
| SLVHCS (Ordering Facility) |
| 2400 Canal Street |
New Orleans, LA 70119
| .4 FTE Optometrist (M & F) PART-TIME |
| *Baton Rouge CBOC |
| *7968 Essen Park Ave. |
Baton Rouge, LA 70809
| 1 FTE Ophthalmology Health Technician/Certified Ophthalmic Assistant (COA) |
| *Baton Rouge CBOC |
| *7968 Essen Park Ave. |
Baton Rouge, LA 70809
This is award is an Indefinite Delivery Indefinite Quantity (IDIQ) contract type with a five (5) year ordering period. Base and Ordering Periods of Performance are estimated subject to the effective date of award. It is preferred to be a single award; however, the Government reserves the right to make a multiple award.
Pricing Instructions:
The Contractor shall propose a minimum of one of each of the positions in table above as key personnel to be credentialed and be available for scheduling to meet the requirements of the contract.
The Government will order the below specified minimum contract value of services and may order up to and including the below specified maximum contract value of services through task orders under this basis Indefinite Delivery Indefinite Quantity (IDIQ) contract during the duration of the contract. The maximum amount under this contract is not guaranteed. The task orders shall be issued by each period of performance and will cover the funding/payments for services that are based on , as further explained within this solicitation.
Contract Minimum: $1,000.00 Contract Maximum: $5,000,000.00
All unit prices shall be a fixed price and all inclusive.
Ordering/Period of Performance: Base and four ordering periods Note: if start date is delayed the quantity of hours will be adjusted accordingly before award
Initial/1st Period of Performance (POP): Anticipated 10/1/2021 to 09/30/2022
CLIN
Description
Estimated Hours/ Quantity
| Unit |
| Unit Price |
Total amount
Optometrist Full-time for SLVHCS
| 2080 |
| Hours |
| $ |
| $ |
| 1002 |
| Optometrist Part-time (M&F) for Baton Rouge CBOC |
| 832 |
| Hours |
| $ |
| $ |
| 1003 |
| Ophthalmology Health Technician/COA Full-time for Baton Rouge CBOC |
| 2080 |
| Hours |
| $ |
| $ |
Estimated Total for Initial/1st POP:
2nd Period of Performance (POP): Anticipated 10/1/2022 to 09/30/2023
CLIN
Description
Estimated Hours/ Quantity
| Unit |
| Unit Price |
| 2080 |
| Hours |
| $ |
| $ |
| 2002 |
| Optometrist Part-time (M&F) for Baton Rouge CBOC |
| 832 |
| Hours |
| $ |
| $ |
| 2003 |
| Ophthalmology Health Technician/COA Full-time for Baton Rouge CBOC |
| 2080 |
| Hours |
| $ |
| $ |
Estimated Total for 2nd POP:
3rd Period of Performance (POP): Anticipated 10/1/2023 to 09/30/2024
CLIN
Description
Estimated Hours/ Quantity
| Unit |
| Unit Price |
| 2080 |
| Hours |
| $ |
| $ |
| 3002 |
| Optometrist Part-time (M&F) for Baton Rouge CBOC |
| 832 |
| Hours |
| $ |
| $ |
| 3003 |
| Ophthalmology Health Technician/COA Full-time for Baton Rouge CBOC |
| 2080 |
| Hours |
| $ |
| $ |
Estimated Total for 3rd POP:
4th Period of Performance (POP): Anticipated 10/1/2024 to 09/30/2025
CLIN
Description
Estimated Hours/ Quantity
| Unit |
| Unit Price |
| 2080 |
| Hours |
| $ |
| $ |
| 4002 |
| Optometrist Part-time (M&F) for Baton Rouge CBOC |
| 832 |
| Hours |
| $ |
| $ |
| 4003 |
| Ophthalmology Health Technician/COA Full-time for Baton Rouge CBOC |
| 2080 |
| Hours |
| $ |
| $ |
Estimated Total for 4th POP:
5th Period of Performance (POP): Anticipated 10/1/2025 to 09/30/2026
CLIN
Description
Estimated Hours/ Quantity
| Unit |
| Unit Price |
| 2080 |
| Hours |
| $ |
| $ |
| 5002 |
| Optometrist Part-time (M&F) for Baton Rouge CBOC |
| 832 |
| Hours |
| $ |
| $ |
| 5003 |
| Ophthalmology Health Technician/COA Full-time for Baton Rouge CBOC |
| 2080 |
| Hours |
| $ |
| $ |
Estimated Total for 5th POP:
GRAND ESTIMATED TOTAL FOR FIVE (5) YEAR $ ___________________
NOTE: The specified rates for use if FAR Clause 52.217-8 is exercised by the Government will be those rates in effect under the contract/task order preceding this option. (Refer to Section E FAR 52.212-2 regarding evaluation of this option). Pricing shall be considered evaluated at time of award.
ORDERS: This is a Fixed Price (FP) Indefinite Delivery/Indefinite Quantity (IDIQ) contract (see FAR 52.216-22).
Ordering Procedures:
a. This contract type allows the Department of Veteran Affairs Network Contracting Office 16 (NCO 16) Contracting Officers (CO) to place orders with the contractor on an as needed basis, in accordance with the FAR Clauses 52.216-18, Ordering. NCO 16 will obligate the funding and order the services by issuing a task order.
b. The contractor shall initiate work when, so directed by a Task Order. No work under any Task Order shall be performed unless specifically authorized by the CO.
Approval of a Task Order shall not constitute approval to exceed any item listed in the contract or general provisions of the contract. The contractor shall not exceed the task order amount or change the task order without prior written approval of the CO.
c. Task orders within scope of the IDIQ contract will be issued unilaterally in accordance with the IDIQ Contract terms and conditions and bilaterally when change in terms and conditions is negotiated in accordance with contract clauses FAR 52.212-4 (c), FAR 52.216-18, FAR 52.216-19 and FAR 52.216-22.
d. Task order pricing for services will be based on IDIQ prices based on negotiated priced contract line items as outlined in B.2 Schedule of Services section of awarded IDIQ contract.
e. Contractor is required to deliver services in accordance with the task order terms and conditions during the task order specified period of performance.
f. The NCO 16 Contracting Officer is the only authorized official to issue task orders under this IDIQ Contract.
g. Task order prices shall be Fixed-Price (FP) as agreed to in the contractor’s schedule and individually funded.
h. Each task order shall have an established period of performance or delivery date. Individual Task order shall not exceed a 12-month period.
B.3 PERFORMANCE WORK STATEMENT
1. GENERAL:
1.1. Services Provided: The Contractor shall provide Optometry Provider Services and Ophthalmology Health Technician/Certified Ophthalmic Assistant (COA) services on-site in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) and the Southeast Louisiana Veterans Health Care System (SLVHCS). Contractor shall provide optical care services ONLY as outlined herein.
1.2. Place of Performance: Contractor shall furnish services as follows:
*NOTE: Baton Rouge CBOC address may be subject to change during the life of contract
| Position |
| Facility |
| Address |
| 1 FTE Optometrist |
| SLVHCS (Ordering Facility) |
| 2400 Canal Street |
New Orleans, LA 70119
.4 FTE Optometrist (M & F) Part-time
| *Baton Rouge CBOC |
| *7968 Essen Park Ave. |
Baton Rouge, LA 70809
| 1 FTE Ophthalmology Health Technician/Certified Ophthalmic Assistant (COA) |
| *Baton Rouge CBOC |
| *7968 Essen Park Ave. |
Baton Rouge, LA 70809
1.3. Authority: Title 38 USC 8153, Health Care Resources (HCR) sharing authority and FAR Part 12 in combination with FAR 13.5 procedures will be used.
1.4. Policy/Handbooks: The contractor shall be subject to the following policies, including any subsequent updates during the period of performance.
1.4.1. VHA Handbook 1100.17: National Practitioner Data Bank Reports: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2135
1.4.2. VHA Handbook 1100.18: Reporting And Responding To State Licensing Boards: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=1364
1.4.3. VHA Handbook 1100.19: Credentialing and Privileging: http://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2910
1.4.4. VHA Directive 1003.04: VHA Patient Advocacy: https://vaww.va.gov/vhapublications/ViewPublication.asp?pub_ID=5970
1.4.5. VHA Directive 1088: Communicating Test Results to Providers and Patients: https://vaww.va.gov/vhapublications/ViewPublication.asp?pub_ID=3148
1.4.6. VHA Directive 1192.01: Seasonal Influenza Prevention Program: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=8948
1.4.7. VHA Directive 1220(1): Facility Procedure Complexity Designation Requirements to Perform Invasive Procedures In Any Clinical Setting: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=8365
1.4.8. VA Directive 1663: Health Care Resources Contracting – Buying: https://www.va.gov/vapubs/viewPublication.asp?Pub_ID=969&FType=2
1.4.9. VHA Directive 1907.01: VHA Health Information Management and Health Records: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=9235
1.4.10. VHA Directive 2012-030 Credentialing of Health Care Professionals: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2815
1.4.11. Privacy Act of 1974 (5 U.S.C. 552a) as amended: http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm
1.4.12. VHA Directive 1085 Smoke-Free Policy for Patients, Visitors, Contractors, Volunteers, and Vendors at VA Health Care Facilities HTTPS://WWW.VA.GOV/VHAPUBLICATIONS/VIEWPUBLICATION.ASP?PUB_ID=8242
1.5. Definitions/Acronyms: Terms used in this contract shall be interpreted as follows unless the context expressly requires a different construction and/or interpretation. In case of a conflict in language between the Definitions and other sections of this contract, the language in this section shall govern.
1.5.1. American Academy of Optometry: http://www.aaopt.org/
1.5.2. American Board of Optometry: http://www.americanboardofoptometry.org/
1.5.3. AOD: Admitting Officer of the Day
1.5.4. BLS: Basic Life Support
1.5.5. CCNE: Commission on Collegiate Nursing Education: www.aacn.nche.edu/accreditation
1.5.6. CDC: Centers for Disease Control and Prevention
1.5.7. CEU: Certified Education Unit
1.5.8. COA: Certified Ophthalmic Assistant/Ophthalmology Health Technician
1.5.9. CME: Continuing Medical Education
1.5.10. CMS: Centers for Medicare and Medicaid Services
1.5.11. Contracting Officer (CO): The person executing this contract on behalf of the Government with the authority to enter into and administer contracts and make related determinations and findings.
1.5.12. Contracting Officer’s Representative (COR): A person appointed by the CO to take necessary action to ensure the Contractor performs in accordance with and adheres to the specifications contained in the contract and to protect the interest of the Government. The COR shall report to the CO promptly any indication of non-compliance in order that appropriate action can be taken.
1.5.13. COS: Chief of Staff
1.5.14. CPARS: Contractor Performance Assessment Reporting System
1.5.15. CPRS: Computerized Patient Recordkeeping System- electronic health record system used by the VA.
1.5.16. CR: Contract Report formerly Contract Discrepancy Report (CDR) – part of Attachment D1
1.5.17. Credentialing: Credentialing is the systematic process of screening and evaluating qualification and other credentials, including licensure, required education, relevant training and experience and current competence and health status.
1.5.18. DEA: Drug Enforcement Agency
1.5.19. ED: Emergency Department
1.5.20. EHR: Electronic Health Record - electronic health record system used by the VA
1.5.21. FSMB: Federation of State Medical Boards
1.5.22. Full Time Equivalent (FTE): VA’s definition for full time- working the equivalent of 80 hours every two weeks, 2080 hours per year. In calculating FTE, any hours not worked on national holidays shall not be included.
1.5.23. HHS: Department of Health and Human Services
1.5.24. HIPAA: Health Insurance Portability and Accountability Act
1.5.25. HR: Human Resources
1.5.26. ISO: Information Security Officer
1.5.27. Medical Emergency: a sudden onset of a medical condition manifesting itself by acute symptoms of sufficient severity that the absence of immediate medical attention could reasonably result in: Permanently placing a patient's health in jeopardy, causing other serious medical consequences, causing impairments to body functions, or causing serious or permanent dysfunction of any body-organ or part.
1.5.28. MOD: Medical Officer of the Day
1.5.29. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers).
1.5.30. NLNAC: National League for Nursing Accrediting Commission. www.nlnac.org
1.5.31. Non-Contractor’s provider(s): any person, organization, agency, or entity that is not directly or indirectly employed by the Contractor or any of its subcontractors
1.5.32. NP: Nurse Practitioner
1.5.33. NPPES: National Plan and Provider Enumeration System
1.5.34. Ophthalmology Health Technician/Certified Ophthalmic Assistant (COA)
1.5.35. PA: Provider Assistant
1.5.36. POP: Period of Performance
1.5.37. PPD: Purified Protein Derivative
1.5.38. PWS: Performance Work Statement
1.5.39. Privileging (Clinical Privileging): Privileging is the process by which a practitioner, licensed for independent practice; e.g., without supervision, direction, required sponsor, preceptor, mandatory collaboration, etc.; is permitted by law and the facility to practice independently, to provide specific medical or other patient care services within the scope of the individual’s license, based upon the individual’s clinical competence as determined by peer references, professional experience, health status, education, training and licensure. Clinical privileges must be facility-specific and provider-specific.
1.5.40. QA/QI: Quality Assurance/Quality Improvement
1.5.41. QM/PI: Quality Management/Performance Improvement
1.5.42. QASP: Quality Assurance Surveillance Plan
1.5.43. Veterans Health Administration (VHA): The central office for administration of the VA medical centers through throughout the United States. The VHA is located in Washington, D.C.
1.5.44. Veterans Integrated Services Network (VISN): The regional oversight for the VA medical centers.
1.5.45. VISTA (Veterans Integrated Systems Technology Architecture): A PC based system that will capture and store clinical imagery, scanned documents and other non-textual data files and integrates them into patient’s medical record and with the hospital information system.
1.5.46. VetPro: a federal web-based credentialing program for healthcare providers.
1.5.47. Veterans Affairs Medical Center (VAMC): Unless identified with the name of a different VA medical Center, for purposes of this contract, this term shall mean the New Orleans, Louisiana Medical Center [Southeast Louisiana Health Care System (SLVHCS)].
2. QUALIFICATIONS:
2.1. Staff/Facility
2.1.1. License: Contractor’s provider(s) assigned by the Contractor to perform the services covered by this contract shall have a current license to practice medicine in any State, Territory, or Commonwealth of the United States or the District of Columbia) when services are performed on-site on VA property. All licenses held by the personnel working on this contract shall be full and unrestricted licenses. Contractor’s provider(s) who have current, full and unrestricted licenses in one or more states, but who have, or ever had, a license restricted, suspended, revoked, voluntarily revoked, voluntarily surrendered pending action or denied upon application will not be considered for the purposes of this contract. The State included in this contract is Louisiana.
2.1.2. Board Certification: All Contractor’s Optometrist(s)/provider(s) shall be by the American Board of Optometry http://www.americanboardofoptometry.org/ , and be currently certified in Basic Life Support (BLS). All continuing education courses required for maintaining certification must be kept up to date at all times. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance. (Refer to Paragraph 4.4.1.2)
2.1.3. Certified Ophthalmic Assistant (COA) – Contractor’s personnel shall have appropriate current COA certification and be currently certified in Basic Life Support (BLS). All continuing education courses required for maintaining certification must be kept up to date at all times. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance. (Refer to Paragraph 4.4.3)
2.1.4. Credentialing and Privileging: Credentialing and privileging is to be done in accordance with the provisions of VHA Handbook 1100.19 and VHA Directive 2012-030 referenced above. The Contractor is responsible to ensure that proposed provider(s) possesses the requisite credentials enabling the granting of privileges. No services shall be provided by any Contractor’s provider(s) prior to obtaining approval by the SLVHCS Professional Standards Board, Medical Executive Board and Medical Center Director.
2.1.4.1. If a Contractor’s provider(s) is not credentialed and privileged or has credentials/privileges suspended or revoked, the Contractor shall furnish an acceptable substitute without any additional cost to the government.
2.1.5. Technical Proficiency: Contractor’s provider(s) shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read, and write English fluently. Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history for all Contractor’s provider(s) and Contractor’s provider(s) shall be responsible for abiding by the Facility's Medical Staff By-Laws, rules, and regulations (referenced herein) that govern medical staff behavior.
2.1.6. Continuing Medical Education (CME)/ Certified Education Unit (CEU) Requirements: Contractor shall provide the COR copies of current CMEs as required or requested by the VAMC. Contractor’s provider(s) registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. Contractor shall report CME hours to the credentialing office for tracking. These documents are required for both privileging and re-privileging. Failure to provide shall result in loss of privileges for Contractor’s provider(s).
2.1.7. Training (BLS, CPRS and VA MANDATORY): Contractor personnel shall meet all VA educational requirements and mandatory course requirements defined herein; all training must be completed by the contractor personnel as required by the VA. Other training may become required. VA will communicate any changes to the training requirement to the contractor.
| Training (The following training is mandatory per VHACO for Contracted personnel if applicable) |
| Frequency (once a year, etc.) |
| Annual Hours |
| Active Threat Training |
| Annually |
| 1 |
| Government Ethics |
| Annually |
| 1 |
| Military Sexual Trauma (MST) for Medical Providers |
| Annually |
| 1 |
| Prevention of Workplace Harassment/No Fear Act |
| Annually |
| 1 |
| VA Core Values Training (ICARE Recommitment) |
| Annually |
| 1 |
| *VA Privacy and Information (Cyber) Security Awareness and Rules of Behavior |
| Annually |
| 1 |
| *VHA Privacy and HIPAA Focused Training |
| Annually |
| 1 |
| BLS |
| Every 2 years |
| 1 |
| Patient Safety |
| Annually |
| 1 |
| Patient Rights |
| Annually |
| 1 |
| Patient Abuse |
| Annually |
| 1 |
| Prevention/Management of Disruptive Behavior/Violence Prevention Level I |
| Annually |
| 1 |
| Suicide Prevention: Suicide Risk Management Training for Clinicians |
| Annually |
| 1 |
| SUX Infection Control and Blood Borne Pathogens |
| Annually |
| 1 |
| CPRS/Electronic Health Record |
| Once |
| 1 |
| VISTA Imaging |
| Once |
| 1 |
| You Can Make a Difference: Provide Exceptional Customer Service |
| As required by the site facility once or annually |
| 1 |
| Own the Moment |
| Once |
| 1 |
2.1.6.1 MANDATORY TRAINING
2.1.6.1.1 All contractor employees and subcontractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:
2.1.6.1.1.1 Sign and acknowledge (either manually or electronically) understanding of and responsibilities for compliance with the Contractor Rules of Behavior, Appendix E relating to access to VA information and information systems
2.1.6.1.1.2 Successfully complete the VA Cyber Security Awareness and Rules of Behavior training and annually complete required security training
2.1.6.1.1.3 Successfully complete the appropriate VA privacy training and annually complete required privacy training
2.1.6.1.1.4 Successfully complete any additional cyber security or privacy training, as required for VA personnel with equivalent information system access as may occur over the life of contract [refer to NIST Special Publication 800-16, Information Technology Security Training Requirements]
2.1.6.1.2 The contractor shall provide to the contracting officer and/or the COTR a copy of the training certificates and certification of signing the Contractor Rules of Behavior for each applicable employee within 1 week of the initiation of the contract and annually thereafter, as required.
2.1.6.1.3 Failure to complete the mandatory annual training and sign the Rules of Behavior annually, within the timeframe required, is grounds for suspension or termination of all physical or electronic access privileges and removal from work on the contract until such time as the training and documents are complete.
2.1.8. Standard Personnel Testing (PPD, etc.): Contractor shall provide proof of the following tests for contractor personnel within five (5) calendar days after contract award and prior to the first duty shift to the COR and Contracting Officer. Tests shall be current within the past year.
2.1.8.1. TUBERCULOSIS TESTING: Contractor shall provide proof of a negative Tuberculosis Skin Test (TST) or interferon-gamma release assays (IGRA) for all Contractor’s personnel {This is applicable to all health care workers}. A negative chest radiographic report for active tuberculosis shall be provided in cases of positive TST or IGRA results. The TST or IGRA testing shall be repeated annually.
2.1.8.2. MEASLES, MUMPS, & RUBELLA TESTING: Contractors shall provide proof of immunity for all Contractor personnel {This is applicable to all health care workers}.
2.1.8.3. VARICELLA: Contractors shall provide proof of immunity for all Contractor personnel {This is applicable to all health care workers}.
2.1.8.4. ACELLULAR PERTUSSIS: Contractors shall provide proof of 1 dose of Tdap vaccination for all Contractor personnel {This is applicable to all health care workers}.
2.1.8.5. INFLUENZA: Contractors shall provide proof that all Contractor personnel have received the annual Influenza vaccine unless it is contraindicated. If the Contractor personnel has a medical contraindication to the vaccine, they shall be required to wear a mask during the Influenza season . {This is applicable to all health care workers}.
2.1.8.6. COVID: Not mandated at this time; however, it is encouraged. Contractor shall provide if applicable and available.
2.1.8.7. OSHA REGULATION CONCERNING OCCUPATIONAL EXPOSURE TO BLOODBORNE PATHOGENS: Contractor shall provide evidence of completing and passing generic self-study blood-borne pathogen training for all Contractor’s personnel {This is applicable to all health care workers}; provide their own Hepatitis B vaccination series and hepatitis B surface antigen test results following the hepatitis B vaccination series; maintain an exposure determination and control plan; maintain required records; and ensure that proper follow-up evaluation is provided following an exposure incident.
2.1.8.8. The VAMC shall notify the Contractor of any significant communicable disease exposures as appropriate. Contractor shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel ( as published in American Journal for Infection Control- AJIC 1998; 26:289-354 http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf) for disease control. Contractor shall provide follow up documentation of clearance to return to the workplace prior to their return.
2.1.9. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers). The Contractor shall have or obtain appropriate NPI and if pertinent the Taxonomy Code confirmation notice issued by the Centers for Medicare and Medicaid Services (CMS) National Plan and Provider Enumeration System (NPPES) be provided to the Contracting Officer with the offer/quote. (Optometrists only)
2.1.10. DEA: Contractor shall provide copy of current DEA certificate. (Optometrists only)
2.1.11. Conflict of Interest: The Contractor and all Contractor’s provider(s) are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of offer/quote and during the entirety of contract performance. At the time of offer/quote, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it’s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest. These statements shall be in response to the VAAR provision 852.209-70 Organizational Conflicts of Interest and fully outlined in response to the subject attachment in Section D of the solicitation document.
2.1.12. Citizenship related Requirements:
2.1.12.1. The Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to Department of Veterans Affairs patient referrals;
2.1.12.2. While performing services for the Department of Veterans Affairs, the Contractor shall not knowingly employ, contract or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor is required to comply with all “E-Verify” requirements consistent with “Executive Order 12989” and any related pertinent Amendments, as well as applicable Federal Acquisition Regulations.
2.1.12.3. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the Department of Veterans Affairs may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor, shall be prohibited from working at the Contractor’s place of business that services Department of Veterans Affairs patient referrals; or other place where the Contractor provides services to veterans who have been referred by the Department of Veterans Affairs; and shall form the basis for termination of this contract for breach.
2.1.12.4. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C. 1001.
2.1.12.5. The Contractor agrees to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors response to the RFP using the subject attachment in Section D of the solicitation document.
2.1.13. Annual Office of Inspector General (OIG) Statement: In accordance with HIPAA and the Balanced Budget Act (BBA) of 1977, the Department of Health and Human Services (HHS) Office of Inspector General (OIG) has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs.
2.1.13.1. Therefore, Contractor shall review the HHS OIG List of Excluded Individuals/Entities on the HHS OIG web site at http://oig.hhs.gov/exclusions/index.asp to ensure that the proposed Contractor’s provider(s) are not listed. Contractor should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) for each item or service furnished during a period that the person was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMP’s may also be imposed against the Contractor that employ or enter into contracts with excluded individuals to provide items or services to Federal program beneficiaries.
2.1.13.2. By submitting their offer/quote, the Contractor certifies that the HHS OIG List of Excluded Individuals/Entities has been reviewed and that the Contractors are and/or firm is not listed as of the date the offer/bid was signed.
2.2. Clinical/Professional Performance: The qualifications of Contractor personnel are subject to review by VA Medical Center COS or his/her clinical designee and approval by the Medical Center Director as provided in VHA Handbook 1100.19 and VHA Directive 2012-030. Clinical/Professional performance monitoring and review of all clinical personnel covered by this contract for quality purposes will be provided by the VAMC COS and/or the Chief of the Service or his designee. A clinical COR may be appointed, however, only the CO is authorized to consider any contract modification request and/or make changes to the contract during the administration of the resultant contract.
2.3. Non-Personal Healthcare Services: The parties agree that the Contractor and all Contractor’s provider(s) shall not be considered VA employees for any purpose.
2.4. Indemnification: The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, arising out of or resulting from the fault, negligence, or act or omission of the Contractor, its agents, or employees.
2.5. Prohibition Against Self-Referral: Contractor’s provider(s) are prohibited from referring VA patients to contractor’s or their own practice(s).
2.6. Inherent Government Functions: Contractor and Contractor’s provider(s) shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees (outside a clinical context), selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy.
2.7. No Employee status: The Contractor shall be responsible for protecting Contractor’s provider(s) furnishing services. To carry out this responsibility, the Contractor shall provide or certify that the following is provided for all their staff providing services under the resultant contract:
2.7.1. Workers’ compensation
2.7.2. Professional liability insurance
2.7.3. Health examinations
2.7.4. Income tax withholding, and
2.7.5. Social security payments.
2.8. Tort Liability: The Federal Tort Claims Act does not cover Contractor or Contractor’s provider(s). When a Contractor or Contractor’s provider(s) has been identified as a provider in a tort claim, the Contractor shall be responsible for notifying their legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor’s (or Contractor’s provider(s)) action or non-action shall be the responsibility of the Contractor and/or insurance carrier.
2.9. Key Personnel:
2.9.1. The VA Full Time Equivalency (FTE) for the services required is 2080 hours. FTE is defined by VA as a minimum of 80 hours every two weeks and does not include holidays. (Refer to Paragraph 3.1.)
2.9.2. The minimum number of Optometry personnel required to be on-site on a daily basis is/are defined in Paragraph 3.1 VA Hours of Operation.
2.9.3. The Contractor shall be responsible for providing coverage to the VA during periods of vacancies of the Contractor’s personnel due to sick leave, personal leave, vacations, and additional coverage as required. In the event scheduled personnel is/are unable to complete an assigned shift, the contractor shall provide replacement personnel coverage within 2 hours and notify the Contracting Office Representative (COR) at the SLVHCS immediately of the schedule change.
2.9.4. Personnel Substitutions: During the first ninety (90) calendar days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the CO, in writing, within fifteen (15) calendar day(s) after the occurrence of any of these events and provide the information required below. After 90 days, the Contractor shall submit the information required below to the CO at least 60 calendar days prior to making any permanent substitutions.
2.9.4.1. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 60 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.
2.9.4.2. For temporary substitutions where the key person shall not be reporting to work for three (3) consecutive workdays or more, the Contractor shall provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above.
2.9.4.3. The Government reserves the right to refuse acceptance of any Contractor personnel at any time after performance begins, if personal or professional conduct jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction, or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient or other staff members to designated Government representatives. Standards for conduct shall mirror those prescribed by current federal personnel regulations. Should the VA COS or designee show documented clinical problems or continual unprofessional behavior/actions with any Contractor’s provider(s), s/he may request, without cause, immediate replacement of said Contractor’s provider(s).The CO and COR shall deal with issues raised concerning Contractor’s provider(s)conduct. The final arbiter on questions of acceptability is the CO.
2.9.4.4. Contingency Plan: Because continuity of care is an essential part of VAMC’s medical services, the Contractor shall have a contingency plan in place to be utilized if the Contractor’s provider(s) leaves Contractor’s employment or is unable to continue performance in accordance with the terms and conditions of the resulting contract.
3. VA HOURS OF OPERATION/SCHEDULING:
3.1. VA Business Hours: Contractor shall provide outpatient care, eye examinations, evaluate eye-related symptoms, educate patients, and prescribe corrective lenses for patients during normal business hours 0730 – 1600, Monday through Friday, except as noted below, and excluding Federal holidays.
Current Clinic Schedule:
| Optometrist (Full time 40-hour week) |
| New Orleans, LA |
| M – F, 07:30 am – 04:00 pm |
| Optometrist (Part time 16-hour) |
| Baton Rouge, LA |
| M & F, 07:30 am – 04:00 pm |
| Ophthalmology COA (Full time 40-hour week) |
| Baton Rouge, LA |
| M – F, 07:30 am – 04:00 pm |
3.1.1. Patients must be seen by a Contractor’s provider(s) on-site at the locations listed in Paragraph 1.2 in a timely manner in accordance with VA Rules and Regulations on clinic wait times and consult completion. Contractor shall notify the COR at least monthly about any obstacles to meeting this performance measure.
3.1.2. Contractor’s provider(s) shall be available and present in clinic during normal clinic hours as stated above, which will be established, and may be revised, as deemed appropriate for patient care by the Chief of Staff (COS). Currently, normal clinic hours are as established in table above. Contractor shall accommodate VA Clinic hours with last patient walk-in or appointment at 1600. Unless specifically authorized in writing by the Contracting Officer, no services shall be provided, and no charges shall be incurred and/or billed to any order on this contract on any of the Federal Holidays in paragraph 3.2. As stated, if required by COS, the CO may designate the Contractor to provide service outside of the standard 0730 – 1600 hours and on weekends. Tour may vary depending upon arrangement with VA facility. The contractor shall coordinate the operating hours with the Clinical COR for all locations listed in para 1.2.
3.1.3. The VA is not responsible for notifying the contractor of contractor personnel tardiness or absences. Refer to Paragraph 2.9 – Key Personnel for contractor responsibilities.
3.2. Federal Holidays: The following holidays are observed by the Department of Veterans Affairs:
| FEDERAL HOLIDAY |
| DATE |
| MONTH |
| New Year’s Day |
| 1 |
| January |
| Birthday of Martin Luther King Jr |
| Third Monday |
| January |
| Washington’s Birthday |
| Third Monday |
| February |
| Memorial Day |
| Last Monday |
| May |
| Juneteenth |
| 19 |
| June |
| Independence Day |
| 4 |
| July |
| Labor Day |
| First Monday |
| September |
| Columbus Day |
| Second Monday |
| October |
| Veterans Day |
| 11 |
| November |
| Thanksgiving Day |
| Fourth Thursday |
| November |
| Christmas Day |
| 25 |
| December |
3.2.1 When a Federal holiday falls on a Sunday, the following Monday shall be observed as a Federal holiday. When a Federal holiday falls on a Saturday, the proceeding Friday is observed as a Federal holiday by U.S. Government agencies. Included also, would be any other day, specifically declared by the President of the United States of America to be a Federal Holiday.
3.2.2 Unless a state of emergency has been declared, the Contractor shall be responsible for providing services or unless notified by COR or CO based upon local VA guidance/direction. Any day specifically declared to be a national holiday.
4. CONTRACTOR CLINICAL RESPONSIBILITIES
4.1. Clinical Personnel Required: The Contractor shall provide Contractor’s provider(s) who are competent, qualified per this performance work statement and adequately trained to perform assigned duties.
4.1.1. Contractor will be responsible for provide an advance work schedule for each on-site staff.
4.2. Standards of Care: The Contractor’s personnel’s care shall cover the range of Optometry services as would be provided in a state-of-the-art civilian medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized TJC, VA and national standards as established by:
4.2.1. The professional standards of the Joint Commission (TJC): http://www.jointcommission.org/standards_information/standards.aspx
4.2.2. The standards of the American Hospital Association (AHA): http://www.hpoe.org/resources?show=100&type=8 and;
4.2.3. The requirements contained in this PWS.
4.3 MEDICAL RECORDS
4.3.1 Authorities: Contractor’s personnel providing healthcare services to VA patients shall be considered as part of the Department Healthcare Activity and shall comply with the 5 U.S.C.552a (Privacy Act), 38 U.S.C. 5701 (Confidentiality of claimants records), 5 U.S.C. 552 (FOIA), 38 U.S.C. 5705 (Confidentiality of Medical Quality Assurance Records) 38 U.S.C. 7332 (Confidentiality of certain medical records), Title 5 U.S.C. § 522a (Records Maintained on Individuals) as well as 45 C.F.R. Parts 160, 162, and 164 (HIPAA).
4.3.2 HIPAA: This contract and its requirements meet exception in 45 CFR 164.502(e), and do not require a BAA in order for Covered Entity to disclose Protected Health Information to: a health care provider for treatment of VA patients. Based on this exception, a BAA is not required for this contract. Health records generated by this contract or provided to the Contractors by the VA are covered by the VA Privacy Act system of records entitled ‘Patient Medical Records-VA’ (24VA10A7). Contractor generated VA Patient records are the property of the VA and shall not be accessed, released, transferred, or destroyed except in accordance with applicable laws and regulations. Contractor shall ensure that all records pertaining to medical care and services provided to VA patients are captured in the VA electronic health record system as required by VA policy as discussed in 4.4.4.
4.3.3 Disclosure: Contractor’s personnel may have access to patient medical records for the purpose of providing medical care and services to VA patients and performing services under the contract; VA authorizes the Contractor to discuss patient health information for coordination of care with community health care providers in compliance with VA regulations, HIPAA and VHA Directive 1605.01, Privacy and Release of Information. The VA will provide the Contractor with a copy of VHA Handbook 1907.01, Health Information Management and Health Records and VHA Directive 1605.1, Privacy and Release of Information.
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