36C25526Q0517_1 SP.pdf

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Wichita VA Medical Center Campus Wayfinding Signage
Solicitation number
36C25526Q0517_1
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This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (SF 1449) issued by the Department of Veterans Affairs Network Contracting Office (NCO) 15 for a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside.

The solicitation seeks a firm-fixed-price contract for the construction and installation of campus wayfinding and interior signage systems at the Robert J. Dole VA Medical Center in Wichita, Kansas. The scope encompasses graphics and wayfinding design services, removal of existing signage, procurement of new signage, and installation across 34 buildings covering approximately 477,000 square feet, excluding designated construction zones. The contractor must complete all work and deliver a fully functional, turnkey wayfinding system within 240 calendar days after contract award. The project includes four main signage categories: interior room identification, directional and wayfinding signage, landmark features and graphics, and life safety/regulatory signage. All work must comply with ABA, NFPA, VA Technical Information Library standards, and the VA Wichita Signage Standard. The contractor must possess a minimum of five years' experience in wayfinding design for substantial healthcare facilities, have completed at least three similar projects within the past five years, hold ADA/Braille fabrication certification, and obtain OSHA-30 certification for jobsite supervisors. A mandatory site visit is scheduled for August 12, 2026, from 9:00 a.m. to 11:00 a.m. at Building 20. The offer due date is August 24, 2026, at 10:00 a.m. CDT, with questions due by August 14, 2026. The estimated contract value is $45 million, with payment via electronic funds transfer and invoicing required 30 days after receipt of order. The contract includes provisions for quality assurance surveillance, a one-year minimum warranty, and compliance with federal labor and security requirements, including personnel vetting and credentialing at Tier 1/Low Risk level.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25526Q0517 08-03-2026

Parrott, Steve/Stephen.Parrott@va.gov 913-946-1966 08-24-2026

10:00 CDT

36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

X 100

X

236220

$45 Million

N/A

X

Robert J. Dole VA Medical Center 5500 E. Kellogg Ave

Wichita KS 67218-1607

36C255

Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway

Leavenworth KS 66048

36C255

Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp

Austin TX

877-353-9791 512-460-5429

See CONTINUATION Page

CONSTRUCT & INSTALL CAMPUS WAYFINDING, WICHITA KS VAMC

Robert J. Dole VA Medical Center provision of graphics and wayfinding design services, removal of existing signage, procurement of new signage, and installation per the attached performance work statement.

The Contractor shall complete all work and deliver a fully functional, turnkey wayfinding and signage system within 240 calendar days after date of award.

This requirement is 100% SDVOSB set-aside.

Questions are due no later than 8/14/2026 at 10:00am CDT A mandatory site visit is scheduled for 8/12/2026 from 9:00a to 11am beginning at building 20. See performance work statement for further details.

See section E.1 Instructions to Offerors.

See CONTINUATION Page

X X

X 1(one)

Steve Parrott Contracting Officer

36C25526Q0517

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PERFORMANCE WORK STATEMENT

B.3 PRICE/COST SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL

LABOR RELATIONS ACT (NOV 2025) (DEVIATION)

C.4 52.222-42 STATEMENT OF EQUIVALENT RATES FOR FEDERAL HIRES (MAY

2014)

C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS

(DEVIATION APR 2026)

C.6 52.223-23 SUSTAINABLE PRODUCTS (NOV 2025) (DEVIATION)

C.7 52.222-36 EQUAL OPPORTUNITY FOR WORKERS WITH DISABILITIES (NOV

2025) (DEVIATION)

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.9 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.10 VAAR 852.204-72 PERSONNEL VETTING AND CREDENTIALING (DEVIATION)

(MAR 2026)

C.11 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.12 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (OCT 2025) (DEVIATION)

E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.3 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.8 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (OCT 2025) (DEVIATION)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C255 Steve Parrott

Department of Veterans Affairs

Network Contracting Office (NCO) 15

3450 S 4th Street Trafficway

Leavenworth KS 66048

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] 30 Days ARO

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Financial Services Center http://www.fsc.va.gov/einvoice.asp

B.2 PERFORMANCE WORK STATEMENT

Background:

The Robert J. Dole VA Medical Center has an ongoing need to upgrade and maintain its signage and wayfinding systems to ensure Veterans, their families, and personnel can quickly and easily navigate the facility. The goal of this project is to replace all interior signage across the designated campus areas, excluding construction zones shown on the map, covering 34 buildings and approximately 477,000 square feet. This new signage will replace all the components of the existing wayfinding system, ensuring a fully functional wayfinding system by the end of the contract.

The project includes the provision of graphics and wayfinding design services, removal of existing signage, procurement of new signage, and installation. The new wayfinding design will be implemented and follow the recently established Robert J. Dole VAMC sign standard, ensuring a cohesive, consistent, and interchangeable system across the Medical Center. All work must comply with Federal and Department of Veterans Affairs requirements, including adherence to ABA, NFPA, VA TIL standards, and the VA Wichita Signage Standard.

This project shall be executed according to a scheduled plan for implementing the new system in alignment with VA budgets, priorities, and renovation activities. The VA Wichita Healthcare System has recently established a new Sign Standard. That approved Sign Standard shall be followed and maintained for all work under the resulting contract to ensure a consistent and interchangeable system.

Project Scope:

The aim of this project is to provide comprehensive design services for interior signage and wayfinding systems across specific areas of the Robert J. Dole VAMC campus. This includes the creation, programming, manufacturing, and installation of various sign systems as needed.

The Contractor must possess a minimum of 5 years’ experience in wayfinding design and the development and implementation of signage for substantial healthcare facilities, a minimum of 3 similar completed projects within the past 5 years, ADA/Braille fabrication certification, and OSHA-30 Certification for jobsite supervisors

Given that the quantities of each type of signage are presently undetermined, the Contractor shall participate in a mandatory site visit to verify all signage requirements and determine the total quantities necessary. The date of the site visit shall be August 12th from 9am to 11am at the below noted place of performance. Please check in at building 20 upon arrival to meet with Jarod Rutliff or Mindy Huynh. The VHA Network Contracting Office aims to establish a firm-fixed-price service contract. This will facilitate the efficient communication of signage needs, streamlining the acquisition process, and ensuring a consistent and cohesive signage system for the existing building that are not within the excluded areas denoted in the attached site map.

The requirement includes the provision of healthcare signage, graphics and wayfinding design services, removal of existing signage, procurement of new signage, and installation of all required signage. A Contracting Officer’s Representative (COR) or Point of Contact (POC) will be designated by the Contracting Officer at the ordering level to oversee performance of the work

The Contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to perform the work required under each order and shall ensure compliance with all applicable safety and regulatory standards. This requirement supports VA operational needs and renovation activities and is intended to maintain a consistent, effective, and compliant signage system throughout the facility.

All work shall comply with all applicable Federal and Department of Veterans Affairs regulations, including, but not limited to, ABA, NFPA, and VA Technical Information Library (TIL) standards.

Interior signage shall conform to the functional requirements, finishes, and sizes approved, designed, and installed by the Department of Veterans Affairs, as depicted in the VA Wichita Signage Standard drawings. This requirement is intended to maintain a cohesive, consistent, and fully interchangeable signage and wayfinding system.

Coordination with the Department of Veterans Affairs shall be conducted in accordance with VA-provided facility schedules for demolition, renovation, and construction activities. The Contractor shall be an environmental graphics design-build firm with demonstrated experience in large-scale healthcare facilities.

General Requirements:

The Contractor shall provide all graphics and wayfinding design services, removal of existing signage, procurement of new signage, and installation of new signage for all portions of the existing facility that are not under construction, as identified on the map below.

A. Interior Room Identification

When required, the Contractor shall program, manufacture, and install new interior room identification signage or updates to existing signage. This work shall include preparation of programming documents and sign location plans, including a complete sign message schedule identifying each sign, its message, and its type. Room identification signs shall utilize an open-license application capable of automatically scaling text to fit each sign, allowing new sign inserts to be produced in-house using any standard computer and printer.

B. Directional and Wayfinding Signage

When required, the Contractor shall program, manufacture, and install new directional and wayfinding signage or updates to existing signage. The Contractor shall prepare a complete sign message schedule identifying each sign, its message, and its type, and shall develop sign location plans showing the placement of all directional signage. A report shall accompany this documentation, detailing the wayfinding theory, themes, and design approach implemented.

C. Landmark Features & Graphics

When required, the Contractor shall design, manufacture, and install specialty displays and feature walls.

This includes architectural letters, artwork, cast seals, acid etched plaques and similar elements to create Veteran focused displays and landmarks.

D. Life Safety and Regulatory Signage

When required, the Contractor shall program, manufacture, and install new life safety and regulatory signage or updates to existing signage. This work shall include development of programming documents and sign location plans addressing all applicable regulatory, code, and life safety signage requirements.

E. Removal of Signage

Removal shall not create more than two (2) surface defects per 100 sq. ft. (scratches, gouges, holes). Any defect larger than 1/8 inch deep or 1/4 inch wide is unacceptable and must be repaired at Contractor expense. Signage must be removed and installed in phases to minimize disruptions to current wayfinding. Contractor shall dispose of removed signage within 5 calendar days of removal at a licensed facility and provide disposal manifests to COR

Quality Control:

The Contractor shall develop and maintain an effective Quality Control program (QCP) to ensure that all services are performed in accordance with this Performance Work Statement (PWS). The Contractor shall establish and implement procedures to identify, prevent, and correct defective services and to ensure that deficiencies do not recur. The Contractor’s QC program shall serve as the means by which the Contractor ensures that all work performed complies with the requirements of the contract.

The Contractor shall submit the Quality Control Plan (QCP) with its proposal. After award, the Contractor shall provide three copies of the approved QCP to the Contracting Officer (CO), Contracting

Officer’s Representative (COR), and Point of Contact (POC) within five (5) business days of any subsequent changes. Following initial Government acceptance, the Contractor shall obtain written approval from the Contracting Officer before implementing any revisions to the quality control system.

Quality Assurance:

The Government shall evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The QASP identifies the performance standards, surveillance methods, surveillance frequency, and acceptable performance levels to be applied under this contract.

Performance Requirements Summary (PRS)

The Contractor shall meet the acceptable performance levels identified in the Performance Requirements Summary (PRS) below. The PRS defines the required outcomes, acceptable quality levels, and the Government’s surveillance methods for verifying compliance. It serves as the basis for evaluating Contractor performance under this performance-based requirement.

On-site Performance:

On-Site services shall be required for design, programming or installation and shall occasionally occur outside of normal duty hours to minimize impacts to patient care. Up to 10% of installation labor hours may be required outside the standard 0800–1600 schedule.

A. Delivery and Installation dates shall be pre-scheduled with VA interior designer Point of Contact (POC) and the COR.

B. On-site duty hours shall be 8:00 a.m. to 4:00 p.m., Monday through Friday, excluding Federal holidays and any period during which the Government facility is closed due to local or national emergencies, administrative closures, or other Government-directed shutdowns.

Federal Holidays are:

New Years' Day Martin Luther King Day Washington’s Birthday

Memorial Day Independence Day Labor Day

Columbus Day Veterans' Day Thanksgiving Day

Christmas Day Juneteenth

C. Contractor shall coordinate with VA COR to ensure compliance with all in-house services affected by installation activities, including Information Technology (IT), Housekeeping, Facilities Management, Painting, and In-House Construction teams. Specific, required meetings will be identified at the order level.

Workforce Performance:

A. The Contractor shall maintain an adequate workforce to ensure uninterrupted performance of all tasks identified in this PWS whenever the Government facility is open.

B. The Contractor shall ensure workforce stability and continuity when hiring personnel.

C. The Contractor personnel shall present a professional appearance and shall have a uniform or some method of identifying them as an employee of the Contractor. A VA badge will be provided and must be worn above the waist and be visible at all times while on government property.

D. The Contractor shall maintain OSHA-compliant safety procedures and provide a written Job Hazard Analysis (JHA) for each installation phase to the COR at least 3 business days before work begins.

E. The Contractor is responsible for ensuring staff are trained and certified for planning and installing product to maintain the integrity of the product warranty.

F. The Contractor shall designate an on-site project manager/lead installer. The project manager/lead installer will be responsible for oversight for all aspects of the project.

G. The Contractor shall be knowledgeable of, and shall comply, with all applicable federal, state, and local laws, Building Codes, Life Safety Codes, Occupational Health and Safety Administration (OSHA), ADA/ADAG, VA design standards and instructions (www.cfm.va.gov/til/dguide.asp), required for the performance of the duties in the PWS

Government Inspection and Acceptance:

A. The Government will inspect all installed signage within 5 business days.

B. All work shall be performed with high-quality workmanship, in a safe manner, and within the time frame specified by the Government.

C. Contractor shall correct deficiencies within 10 business days at no additional cost.

Place of Performance:

The work to be performed under this contract will be performed at Robert J. Dole Veterans Affairs Medical Center.

Address:

Robert J. Dole Veterans Affairs Medical Center 5500 E. Kellogg Ave.

Wichita, KS, 67218

Physical Security:

The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

Key Control:

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR and the Contracting Officer.

In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, shall replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer

Contract employees who work in or travel to VHA locations must comply with the following:

Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to Contractor employees being denied entry into VA Facilities.

Post Award Conference/Periodic Progress Meetings:

The Contractor shall attend any post-award conference convened in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, will meet periodically with the Contractor to review contract performance.

During these meetings, the Government will advise the Contractor of its performance assessment, and the Contractor shall identify any performance issues. The parties shall take appropriate action to resolve outstanding matters. Participation in these meetings shall be at no additional cost to the Government.

Contracting Officer Representative (COR):

The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel.

Data Rights:

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials shall not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and shall not be used for any other purpose. This right does not abrogate any other Government rights.

Organizational Conflict of Interest:

Contractor and subcontractor personnel performing work under this contract shall receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which shall create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation shall result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer shall effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which shall be affected by the OCI.

General Product Specifications:

Substitution of the finishes and salient characteristics shall not be accepted.

Standard Interior Facility Signage (Excludes Specialized Behavioral Health Signage; Refer to Attached Drawings for Sign System Standards):

All sign components except specialized behavioral health signage shall utilize a component-based sign system with a type II class I extruded aluminum frame composed of clear anodized aluminum with a minimum of 75% recycled content. Aluminum holder shall have precision mitered corners that are mechanical assembly via concealed fasteners (gluing framing extrusions to a back-plate or other means for a non-mechanical assembly is not acceptable).

Aluminum frame profile depth shall be .75” with a subtle radius and chamfer profile design elements for a modern and timeless aesthetic. Completed frame assembly must be available in size increments of not more than an ¼” in both length and width to provide unlimited holder dimension options to meet various needs. All extrusion and aluminum components shall be manufactured in the USA. System shall feature a spring clip loading feature or similar for sign contents. This will allow the system to: a) Readily accept sign parts and design elements of various thicknesses (room numbers, inserts, paper, dry erase, woods, metals, etc.) while in service after installation without customization to maximize system flexibility b) Feature a push and slide method for insert and component removal requiring no special tools. c) Allow sign inserts and components to be easily removed with no portion of the frame requiring disassembly.

Interior Sign Parts to Go in Sign Holder System: Acrylic parts are composed of a two-ply and three-ply construction, the first ply being 1/16" thick matte finish acrylic, the second ply being 4mm thick closed cell PVC, and the laminate adhesive being a double coated pressure sensitive polypropylene film rated at 56 oz/in minimum adhesion per PSTC-1T. The room number portion to use injected molded ABS characters. Grade II Braille to be produced with high pressure surface beading directly below tactile number 3/16” minimum. Braille translation via Duxbury Braille translator. Wood accents shall be fabricated from multi-layered fire-retardant thermo-plastic sheet with a class A decorative embossed film in the finish specified. Color and graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern UV Ink containing NO VOCs and LED curing. Painting, screen printing, and laminates shall not be used. Surface color or copy is not acceptable unless required for ADA compliance.

Specialized Behavioral Health Signage:

Only behavioral health signs are comprised of a specialized, multi-layered fire-retardant thermoplastic sheet with a Class A decorative film in a wood grain finish. The material must be designed for use in a healthcare environment and be subject to abuse from impact, dents, and stains. The material is very thin (not to exceed .45”), lightweight, pliable, and shatter resistant.

All corners are fabricated with a consistent radius to prevent sharp edges. Insert pockets are layered carrier material with a sandwiched .02 thick non-glare film for light weight low profile insert signs. All raised/tactile copy is applied to meet ADA and other applicable standards. All braille is grade 2 in clear domes that do not interfere with the visual aesthetic of the carrier finish. Raised Letters and Braille will extend past the base material by 1/32”. All copy and graphic information that is not tactile is applied via silkscreen inks specifically formulated for adhesion to the graphic carrier family of materials and shall be vandal resistant. Any insert graphics are printed via laser toner or pigmented inkjet inks with significant permanence ratings.

Inserts are designed to be easily updated by the client onsite with software specifically developed for the application. All signs are wall-mounted via thin-mil VHB tape and silicone adhesive as required.

Procurement of New Equipment:

The Contractor shall procure all necessary components for the wayfinding system, which shall include new signage, mounting hardware, and any accessories necessary for installation and to meet all applicable standards. The equipment shall meet all standards for medical and public safety applications. The equipment and proposed layout shall be reviewed by the Medical Center for comment and approval prior to purchase on behalf of the government. If documents are not approved, revisions will be required before approval. The Contractor shall provide floor plans with proposed locations for all the equipment. The Medical Center will provide the initial floor plans to the Contractor.

Invoicing:

All invoices shall be submitted in arrears, properly prepared in accordance with FAR 52.212-4, contain sufficient details, and match with the service tickets for the work rendered.

Invoices shall be properly prepared and sent electronically to the VA Financial Services Center for payment processing via their electronic e-Invoice system. Invoices shall be sent in arrears at the beginning of the first month of each (i.e., Month/Quarter) following the (i.e., Month/Quarter) in which the services were rendered and billed for. At a minimum, all invoices shall include the following details:

Contract No., Purchase Order No. Correct purchase order number which shall be issued by the Contracting Officer after the contract is awarded. Invoices without correct purchase order number shall be rejected and returned to the Contractor, item(s) covered (to include serial #'s), description of the services rendered, billing period in which the services were rendered, invoice number and date.

Payments shall be made in accordance with the prompt payment act out of the Government annual appropriated funds obligated in a purchase order which shall be issued after the contract is awarded

Final Inspection and Handover:

a. The Contractor shall conduct a comprehensive final inspection of the installed signage and wayfinding system in each building to verify compliance with all contract requirements, including project specifications, installation standards, and applicable quality criteria. During this inspection, the Contractor shall identify and document all outstanding punch-list items and shall submit to the Government a proposed schedule for completion of each item.

b. The Contractor shall promptly correct all deficiencies, defects, or nonconforming work identified during the final inspection at no additional cost to the Government. All corrective actions shall be completed in accordance with the approved completion schedule and shall ensure that the system meets all acceptance requirements.

c. Upon satisfactory correction of all punch-list items and verification of full compliance with contract requirements, the Contractor shall obtain formal written acceptance from the Government’s designated project stakeholders, as identified by the Contracting Officer.

Warranty, Support, and Maintenance

a. The warranty period for all products and services furnished under this contract shall commence on the date of formal acceptance by the Government, as documented by the Contracting Officer’s Representative (COR). The Contractor shall provide written warranty documentation specifying the duration of coverage, the items and services included, and confirmation that the warranty meets or exceeds the minimum one-year requirement.

b. During the warranty period, the Contractor shall, at no additional cost to the Government, replace or repair any parts, components, materials, or equipment determined to be defective or nonconforming with the Salient Characteristics. All costs associated with warranty service—including labor, installation, materials, and travel—shall be the sole responsibility of the Contractor.

Turnkey Delivery Requirement

The Contractor shall complete all work and deliver a fully functional, turnkey wayfinding and signage system within 240 calendar days after date of award. By the conclusion of the contract’s period of performance, each building on the campus shall have a complete, fully operational, and Government-accepted signage/wayfinding solution in accordance with all contract requirements.

System updates may lag policy updates. The System for Award Management (SAM) may continue to require entities to complete representations based on provisions that are not included in agency solicitations. Examples include 52.222-25, Affirmative Action Compliance, and paragraph (d) of 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services. Contracting officers will not consider these representations when making award decisions or enforce requirements. Entities are not required to, nor are they able to, update their entity registration to remove these representations in SAM.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 Construct & Install Campus Wayfinding

1.00

JOB ____________ _________

GRAND TOTAL ___________

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION)

(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.

(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—

(1) Notify the Contracting Officer in writing as soon as possible;

(2) Remedy the delay as quickly as possible; and

(3) Notify the Contracting Officer when the occurrence is over.

(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable;

(D) Contractor point of contact; and

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(5) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. The Government will send a cure notice to the Contractor, unless the reason for the termination is late delivery. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered under this contract are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C.

chapter 87, Kickbacks; 49 U.S.C. 40118, Government-financed air transportation; and 41 U.S.C.

chapter 21 relating to procurement integrity.

(r) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Disputes, Payments, Invoice, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) Other contract clauses incorporated in the solicitation or contract;

(4) Addenda to this solicitation or contract,

(5) Solicitation provisions incorporated in the solicitation.

(6) Other paragraphs of this clause.

(7) Other documents, exhibits, and attachments; and

(8) The specification.

(s) Unauthorized obligations.

(1) Except as stated in paragraph (s)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government-authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (s)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(t) Comptroller General examination of record. This paragraph applies if this contract was awarded using other than sealed bid procedures and is in excess of the simplified acquisition threshold on the date of award of this contract.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices, at all reasonable times, the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR part 4, longer period required by statute, or periods specified in other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This clause does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(u) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/browse/index/far https://www.va.gov/oal/library/vaar/

(End of Clause)

FAR

Number

Title Date

52.203-6 RESTRICTIONS ON SUBCONTRACTOR SALES TO THE

GOVERNMENT ALTERNATE I (NOV 2021)

JUN 2020

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.203-19 PROHIBITION ON REQUIRING CERTAIN INTERNAL

CONFIDENTIALITY AGREEMENTS OR STATEMENTS

JAN 2017

52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR

PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT—MAINTENANCE

(DEVIATION)

NOV 2025

52.209-6 PROTECTING THE GOVERNMENT'S INTEREST WHEN

SUBCONTRACTING WITH CONTRACTORS DEBARRED,

SUSPENDED, PROPOSED FOR DEBARMENT, OR

JAN 2025

VOLUNTARILY EXCLUDED

52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION

REGARDING RESPONSIBILITY MATTERS

OCT 2018

52.209-10 PROHIBITION ON CONTRACTING WITH INVERTED

DOMESTIC CORPORATIONS

NOV 2015

52.219-8 UTILIZATION OF SMALL BUSINESS CONCERNS

(DEVIATION)

NOV 2025

52.222-3 CONVICT LABOR (DEVIATION) NOV 2025

52.222-35 EQUAL OPPORTUNITY FOR VETERANS (DEVIATION) NOV 2025

52.222-37 EMPLOYMENT REPORTS ON VETERANS (DEVIATION) NOV 2025

52.222-41 SERVICE CONTRACT LABOR STANDARDS (DEVIATION) NOV 2025

52.222-50 COMBATING TRAFFICKING IN PERSONS (DEVIATION) NOV 2025

52.222-54 EMPLOYMENT ELIGIBILITY VERIFICATION (DEVIATION) NOV 2025

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