36C25525Q0114_SOLICITATION.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

657-25-1-1110-0019

36C25525Q0114 12-19-2024

Teresa Cabanting, teresa.cabanting@va.gov 913-946-1976 01-13-2025

11:00AM CST

36C255

Department of Veterans Affairs

Network Contracting Office (NCO) 15

3450 S 4th Street Trafficway

Leavenworth KS 66048

X 100

X

517111

1500 Employees

NET 30

N/A

X

See Section B.4

36C255

Department of Veterans Affairs

3450 S 4th Street Trafficway

36C255

Department of Veterans Affairs

Financial Services Center http://www.fsc.va.gov/einvoice.asp

Austin TX

877-353-9791 512-460-5429

See CONTINUATION Page

Guest Wi-Fi Services | St. Louis VAMC

The Contractor shall furnish all labor, supervision, tools, materials, OEM parts and any specialized test instruments to install and provide Wi-Fi connections at the St. Louis VAMC

& CBOCs in accordance with the Statement of Work

1) All questions shall be sent via E-mail to Teresa Cabanting at teresa.cabanting@va.gov on or before January 8, 2024, by

11:00 a.m. Central.

2) See FAR Clause 52.212-1 Instructions to Offerors for all specific instructions about how to submit an offer/quote.

3) Site Visit information is found at FAR Clause 52.237-1.

ALL questions during Site Visit will be put into writing and sent to Teresa Cabanting, at teresa.cabanting@va.gov on or before January 8, 2024, by 11:00 a.m. Central.

See CONTINUATION Page

X X

X 1

Teresa Cabanting

Contracting Officer mailto:teresa.cabanting@va.gov

36C25525Q0065

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATIVE DATA

B.2 STATEMENT OF WORK

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

B.4 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.4 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

C.5 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.6 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.7 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.9 VAAR 852.239-70 SECURITY REQUIREMENTS FOR INFORMATION

TECHNOLOGY RESOURCES (FEB 2023)

C.10 VAAR 852.239-73 INFORMATION SYSTEM HOSTING, OPERATION,

MAINTENANCE, OR USE (FEB 2023)

C.11 VAAR 852.239-74 SECURITY CONTROLS COMPLIANCE TESTING (FEB 2023)

C.12 VAAR 852.239-76 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY (FEB 2023)

C.13 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..42

C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.4 52.216-1 TYPE OF CONTRACT (APR 1984)

E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.6 52.237-1 SITE VISIT (APR 1984)

E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION

(OCT 2018)

E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.9 VAAR 852.239-71 INFORMATION SYSTEM SECURITY PLAN AND

ACCREDITATION (FEB 2023)

E.10 VAAR 852.239-75 INFORMATION AND COMMUNICATION TECHNOLOGY

ACCESSIBILITY NOTICE (FEB 2023)

E.11 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.12 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATIVE DATA

1. All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Name:

Address:

City, State, Zip:

Phone: Office E-mail:

UEI#:

b. GOVERNMENT: Department of Veterans Affairs

3450 S. 4th Street Trafficway

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-34, Payment by Electronic Funds Transfer -Other than System for

Award Management

3. INVOICES: Invoices shall be submitted in arrears:

[X] UPON ACCEPTANCE OF ITEMS

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the Contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center

Austin, TX

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 STATEMENT OF WORK

I. General Information

(a) The St. Louis VA Medical Center is requesting to establish a service contract for maintenance and repair on the Guest Wireless Services at John Cochran (JC) and

Jefferson Barracks (JB) and their Annex’s and Community Base Outpatient Clinics

(CBOC).

(b) Scope of Work: The Contractor shall supply all labor, travel, materials, equipment, tools, supervision, and all incidentals required to complete on-site full-service preventative maintenance and corrective maintenance (small on the spot repair) of the equipment identified in Section II, in accordance with Manufacturer’s recommendations, Joint Commission standards, design specifications, and the specifications, terms, and conditions of this contract.

(c) Background: The Guest Wireless is used for critical Telework monitoring services, and device support. This contract is issued to ensure the continuous reliability of the equipment identified in this Statement of Work. The reliable and accurate operation of the equipment at all times, is considered critical to the health of patients.

(d) Performance Period: The Contractor shall begin the work required under this

Statement of Work, commencing with the effective date of award, unless otherwise directed by the Contracting Officer (CO), and shall provide continuous service until the date of contract expiration.

II. Equipment to be Serviced

Each of the following locations in CLIN 0001 and access points in CLIN 0002 to be serviced in accordance with the specifications, terms and conditions of this contract.

St. Louis VA Health Care System, St. Louis, MO

CLIN SUB-

CLIN

DESCRIPTION

0001 Guest Wi-Fi Service and Support in accordance with the Statement of Work (SOW)

0001A Jefferson Barracks

0001B John Cochran

0001C Hope Recovery Clinic

0001D Women's Clinic

0001E North County

0001F PCT Annex 1

0001G PCT Annex 2

0001H St. Charles

0001J Washington Clinic

0002 Additional Requested New Items

0002A JB-BLDG53 - Replace non Virtual Reality access point with access point that supports VR

0002B JB-BLDG1 - Install 6 access points to provide the

Telework Hotel West Wing, South Half with guest wireless

0002C JB-BLDG23 - Expand Guest WIFI services to include areas 106,107, and 120 with 2 new access points

0002D JC-01-C176(Team C) - Configure and add VR access point

III. Services to be Provided

a. The Contractor shall provide preventative and corrective maintenance (e.g., small on the spot repairs) on the equipment for all locations and new equipment outlined above in Section II.

b. The Contractor shall submit a comprehensive transition plan for implementing Guest

Wireless Services, which must include:

• A detailed timeline for all implementation phases starting from an estimated contract award date of January 27, 2025.

• Key milestones and deliverables, each with specific completion dates.

• Clearly identified Government support activities.

• A estimated start date for Government order processing from the estimated award date of the contract.

The plan must ensure a seamless transition with no service interruptions to the existing wireless capabilities. All activities and dependencies must be explicitly defined with corresponding deadlines.

c. The Contractor shall utilize existing VA-owned equipment currently installed and operational to provide Guest Wi-Fi Services for coverage areas outlined in CLIN 0001

(see Attachments 1 – 3). This includes the Veterans Guest Internet Access (VGIA)

Inventory (see Exhibit A), DSL lines (see Exhibit B), network cables, and firewalls

(Juniper Security Gateway – SRX 210 for John Cochran and CBOCs; Juniper Security

Gateway – SRX300 for Jefferson Barracks).

d. In addition to providing Guest Wi-Fi Services for coverage areas outlined in CLN 0001, the Contractor shall provide the additional requested items in CLIN 0002.

e. The Contractor shall conduct an initial site inspection, during the Site Visit prior to award, of the VGIA equipment on December 30, 2024, in accordance with FAR Clause

52.237-1.

Following this initial assessment, inspections of Community-Based Outpatient Clinic

(CBOC) facilities will be scheduled if necessary. The Contractor is responsible for providing all necessary inspection equipment and tools. The Contractor will need to follow the precautions outlined in our ICRA for Type A/Class I or II project activity involving above ceiling inspections and have the ICRA permit on their cart while working (see Exhibit C).

f. The Contractor shall:

• Test, validate, repair, and maintain Government owned VGIA equipment as per contract requirements.

• Replace contractor owned equipment as needed.

• Relinquish ownership of all installed cabling and related equipment/devices to the VAMC upon installation to ensure continuity of service.

g. The Contractor shall continue to maintain, at a minimum, 300mbps upload and

300mbps download for users of the public wireless internet via Wireless Access

Points (WAPS) in specific areas identified on facility drawings provided by the Veteran

Affairs Medical Center (VAMC).

h. If wireless access cannot be re-established in an identified location, the Contractor shall provide a cable alternative.

i. The Contractor shall provide public wireless security (e.g. for malware, adware, blacklisted sites, P2P connections, etc.)

j. The Contractor shall continue to maintain wired and wireless isolation via Layer 1 air gap in accordance with the following documents:

• Attachment 7: MOU -Air Gapped Networks

• Attachment 8: Additional Security Info for Air-Gapped MOU

• Attachment 9: VA Air Gapped Public Guest Internet Advisory Banner

k. The Contractor shall provide for the physical security of all components of the Guest

Wi-Fi network to include equipment, devices, wiring, etc. To do this, the Contractor shall lock all doors that secure equipment; not leave equipment unattended; ensure that equipment, which is not locked behind doors, is securely screwed, strapped, bolted or affixed to a wall, celling, or a permanent fixture; and not leave equipment unsecure in any fashion.

l. The Contractor shall provide an introduction page with usage agreements for acknowledgement at the time of login with information on the program, rules, restrictions, and usage agreements. If user does not agree and acknowledgement, user access is denied. Furthermore, users must acknowledge awareness of the risk of using public wi-fi.

m. The Contractor shall provide 24/7/365 VGIA technical support via 1-800 number(s) to a call center/ Help Desk for all guest users of the public wi-fi system.

n. The Contractor shall provide to the medical centers, telephone support within two hours and onsite support within 24 hours, to resolve issues with VGIA.

o. The Contractor shall maintain service availability with an expected uptime of:::: 99%.

p. The Contractor 's minimum acceptable service speed shall be a high-speed circuit with an average lMbps upload and an average 10Mbps download delivered over an appropriately sized WAN.

q. The Contractor shall monitor the typical usage of access points and Internet gateway(s) to define high usage areas; the vendor shall notify the VAMC of these locations. The Contractor will help the VAMC re-evaluate and upgrade the bandwidth should the VAMC determine there is need. The number of projected users is 2'. 2000 patient visits per day on a 250-day annual basis.

r. The Contractor shall collaborate with the COR and internal Government staff to prevent potential interference with the medical center's current, and future, wireless access. The frequency range for medical telemetry equipment is 609.00MHz-

614.000MHz and should be avoided.

s. The Contractor shall customize the Topeka VAMC provided guest splash page to incorporate the look and feel that the Government desires which will include a VA non-liability disclaimer.

t. The Contractor shall maintain the ability to perform bandwidth throttling, aggregation, and bonding.

u. The Contractor shall continue to provide the ability for content filtering for internet access. Department of VA filtering parameters shall be provided, centered on security, virus, malware and other harmful internet sites that would bring discredit to the VA or Government.

v. To seamlessly accommodate new service for additional locations requiring guest wi-fi that are not already equipped, the Contractor shall provide technical guidance, to include wireless access point (WAP) placement and equipment selection, to ensure that the installation of the necessary equipment/devices to provide guest wi-fi are installed properly, and fully compatible and functional with the current system, to any contractor that the Government selects to install the necessary devices, equipment, wiring, etc., to provide full guest wi-fi service.

w. Within 120-days of the effective date of the contract and updated each time services are deleted or a change is made, the Contractor shall provide to the COR:

1. Physical verification of the current VGIA Device Inventory Excel spreadsheet

(Exhibit A) listing all equipment and devices (e.g., switches, routers, etc. minus access points (APs)), which provide guest wi-fi access, by the following headers:

Medical Center Name, Campus/CBOC/Annex Name, Location (within each building), Equipment/Device Model Number, Description of Equipment/Device, and Equipment/Device Serial Number.

2. CAD floor plans provided by COR, showing a schematic of all guest wi-fi equipment/devices located within each medical center and offsite location (e.g.

CBOC, Annex, etc.).

x. Within 180-days of the effective date of the contract, the Contractor shall conduct a spectrum analysis to test for adequacy of bandwidth, detect potential RF interference with the medical center's medical telemetry equipment (609.00MHz- 614.000MHz), and to verify current locations for access points. This spectrum analysis will be recorded on CAD floor plans provided by the COR and shall include the effective range boundary, the minimum signal to noise ratio, and the max signal of each Access point (AP) for the current VGIA wireless system. (see Attachment 12: Example

Spectrum Analysis for sample.)

y. The Contractor shall provide quarterly utilization reports for each facility listed in

Section II of this SOW for the life of the contract. Furthermore, these same reports must be provided whenever they are needed by the facility on a case-by-case basis.

The utilization reports shall address and describe, for the prior month of each service point, typical usage of access points (APs), any areas that require upgraded bandwidth, amount of network traffic, peak simultaneous connections, and any other information that is available to the Contractor and can be provided to the COR.

(a) Summary of Services

• Annual Preventative Maintenance (PM) on each system

• Priority scheduling for service calls and access to spare parts inventory

• Priority Remote Service response

• Second response, including labor and travel during standard hours of coverage

• One-hour initial response with a four-hour on-site response

• All spare parts that fail during normal use. (Excluding consumables)

• Parts Delivery 10:30AM Next Day

• Lifecycle Catalogue discount of 15% excluding UPS

• Proprietary operating system software enhancements without hardware changes (excludes software upgrades)

• Unlimited Technical Services (24x7) & Clinical Applications Telephone Support (Mon-Fri 8am - 5pm)

• Remote Service Support (includes Remote Desktop)

• Remote Proactive Monitoring

• Reports: PSI Eligible, service history, PMs on request, utilization reports, Customer Loyalty Meeting (Quarterly)

(b) Preventative Maintenance

• The Contractor shall perform preventive maintenance (PM) service to ensure that equipment listed in Section II performs in accordance with Section B.4

(g) Conformance Standards. The Contractor shall provide checklists and utilize procedures with worksheet originals indicating work performed and actual performance values obtained (as applicable). The Contractor shall provide written description of Preventive Maintenance Inspections (PMI).

This description shall include an itemized list of the procedures performed, including electrical safety. This documentation shall be provided to the COR at the completion of the PM.

• One PM service shall be provided prior to the end of the contract. Any exceptions to the PM schedule shall be arranged and approved in advance with the COR and provided in writing to the COR. Any charges for parts, services, manuals, tools, or software required to successfully complete scheduled PM shall be included within this contract’s agreed upon evaluated price. Fuel surcharges will not be authorized.

• The Contractor shall notify the COR and Biomed Supervisor at least 48 hours in advance of the date of contemplated preventative maintenance inspection. A designated staff member will accompany the Contractor as an observer during the inspection. The inspection shall be thorough and shall conform to manufacturer and Industry Standards for the equipment listed in

Section II of this SOW. Sufficient time shall be allowed to permit a thorough inspection and test of each device comprising the overall system.

Maintenance work and inspections may be combined at the approval of the

COR or alternate COR if down time is not considered significant.

• The Contractor shall immediately, but no later than 24 (twenty-four) consecutive hours after discovery, notify the COR (in writing) of the existence or the development of any defects in or repairs required to the scheduled equipment which the Contractor considers he/she is not responsible for under the terms of the contract. If the Contractor identifies issues outside of the scope of the contract, (e.g., significant issues or equipment replacement), the Contractor shall provide a quote to the COR that outlines how they will resolve the issue as part of a separate contract and allow for time to get a contract into place.

(c) Corrective Maintenance

• The Contractor, COR, and Biomedical Engineering staff shall maintain the equipment in accordance with Section B.4 (g) Conformance Standards.

Contractor shall provide unlimited telephone technical support and all required parts.

• Only the COR has the authority to approve/request a corrective maintenance service call to the Contractor that is within the scope of the contract. COR authorization for any work must be received prior to performance of work or payment will not be authorized.

• Corrective maintenance service calls are unlimited and incur no charge for other than normal working hours.

• Technicians responding for emergency corrective maintenance service must report to the COR, Biomed Supervisor, or designee (after hours). Upon completion of service repair, the technician shall again report to that person.

(d) Parts

The Contractor shall have ready access to all parts, including unique and/or high mortality replacement parts. The contract shall include all parts except - if applicable - those parts specifically listed as being EXCLUDED or out of scope of the contract. The Contractor shall use only new Original Equipment Manufacturer (OEM) or OEM-approved parts. All parts shall be of current manufacture and have complete versatility with the presently installed equipment. All parts shall perform identically to the original equipment specifications. Parts removed from another system, rebuilt and/or used, shall not be installed without specific approval by the

COR. All defective parts replaced become the property of the Contractor, unless otherwise specified by the COR or Alt COR.

Consumables are excluded.

(e) Service Manuals/Tools/Equipment

1. The Government will not provide tools, test equipment, service manuals, or service diagnostic software to the Contractor. The Contractor shall obtain, have on file, and make available to its Field Service Engineer (FSE) all operational and technical documentation (such as operational and service manuals, schematics, and parts list) which are necessary to meet the performance requirements of the contract. The location and listing of the service manuals, by name and/or the manuals themselves shall be provided to the COR upon request.

2. The Contractor shall provide the COR and the Biomedical Engineering Shop

Supervisor copies of all documentation that pertains to any hardware, software, or firmware upgrade or repair.

3. Copies of the latest version(s) of all documentation and licensing agreements, which shall include operation, service, and diagnostic software. The COR shall have access to the same operation, service, diagnostic software, and documentation as the Original Equipment Manufacturer’s (OEM) FSE. The

Contractor shall provide, to the COR, OEM Service Bulletins for the equipment covered under the contract. All documentation and service bulletins, etc. shall be provided within 30 days of award in either hard copy or electronic format.

Any future service bulletins generated during the contract period shall be provided to the COR within 30 days of receipt in either hard copy or electronic format.

(f) Services Not Covered by Contract

CO is the only individual with the authorization to approve any work outside the scope of this contract. The Contractor shall provide a quote for any work that is outside the scope of the contract and the COR will put in a request to Contracting for a new contract to perform any out of scope work.

(g) Removal of Equipment

Approval from the COR must be obtained before removing any equipment from the

VA Medical Facility. No transportation charges will be allowed for either the repair person or equipment to or from the Contractors facility. The Contractor will be responsible for all damage or loss of equipment. A loaner of the same type and functionality of the equipment removed, if required, shall be furnished, installed, and made fully operational by the Contractor without additional cost.

IV. Competency of Contractor Personnel

a. All work shall be performed by "Fully Qualified" competent FSEs. The Contractor shall have an established business, with an office and established/hired full-time staff. The Contractor shall provide written assurance of the competency of their personnel and a list of credentials of approved FSEs.

b. “Fully Qualified" is based upon training and experience in the field. For training, the

FSE(s) must have successfully completed a formal OEM Certified (or equivalent) training program for all equipment to be maintained and all equipment to be utilized in the performance of the contract. The preferred experience of the FSE(s) is a minimum of two years in the installation, calibration, maintenance, and repair of the specific equipment identified in Section II.

c. If subcontractor(s) are used, they must meet the same competency standards as

Contractor personnel and be pre-approved by the COR. The Contractor shall submit any proposed change in subcontractor(s) to the COR for approval or disapproval.

d. The CO and/or the COR or Alt COR specifically reserve the right to reject any of the

Contractor's personnel and refuse them permission to work on equipment.

V. Condition of Equipment

All equipment is currently fully operational per required standards as set forth by the manufacturer.

VI. Conformance Standards

Contractor shall ensure that the equipment functions in conformance with the standards established by the manufacturer and Accrediting Organizations such as FDA, TJC, and VHA.

These standards may be provided on request.

VII. Hours of Coverage

a. The Contractor will provide all non-emergent services within normal VA STL business hours (7:00 AM to 4:00 PM (CST) M-F).

b. All services shall be performed during these normal hours of coverage unless one of the following conditions exists:

i. The Contractor wishes to furnish services at a time that is outside of the normal hours of coverage, at no additional cost to the Government, the Contractor submits a request to the COR prior to the proposed start of the work, and the request is approved in writing by the COR before work has begun. Work performed outside the normal hours of coverage at the request of FSE/Contractor shall be considered service performed during normal hours of coverage.

ii. Work performed outside the normal hours of coverage must be pre-approved by the COR or Alt COR.

c. The Contractor shall provide coverage 24 hours/day, 7 days/week and all holidays.

d. There will be no additional charge for time spent waiting at the site during or after the normal hours of coverage for delivery of parts.

e. Hardware/software update/upgrade installations shall be scheduled and performed during normal hours of coverage at no additional charge to the government.

VIII. Federal Holidays Observed by the VA Medical Center

New Year’s Day, Martin Luther King, Jr. Day, President’s Day (Washington’s birthday), Memorial Day , Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and any other day specifically designated by the President of the United States.

IX. Documentation/Reports

No later than 7 business days after the conclusion of any maintenance or repair the

Contractor will provide to the COR, or Alt COR, a signed detailed service/inspection report listing all devices, all repairs for each device, parts used to maintain or repair the devices, and operating efficiency of the devices. The service/inspection report shall contain, at a minimum, the following information:

• Date and time of the technician’s arrival on station.

• Type, model, and serial number(s) of all equipment on which maintenance was performed.

• Total time spent performing maintenance (exclusive of any travel time).

• Detailed narrative description of work performed.

• Complete list of parts replaced.

• Comments as to the cause of the malfunction when applicable.

• Date and time the repair/preventive maintenance was completed.

X. Security Requirements

Upon arrival at the Topeka VA Medical Center, all Contractor personnel shall be required to report to the Topeka VA Medical Center Police for a temporary ID and then to the COR for check-in. This check-in process is mandatory. When the service is completed, the personnel shall be required to check out with the COR or Biomedical Engineering Shop

Supervisor.

XI. Exposure to Blood Borne or Infectious Material

There is a potential for exposure to blood borne or other infectious material with equipment throughout the medical centers. All maintenance persons must use the

“Universal Precautions” (e.g., decontamination of medical equipment, wearing protective gloves, aprons, and goggles) during cleaning and maintenance/repair procedures.

XII. Test Equipment

The Contractor shall provide the COR, or Alt COR, with a copy of the current calibration certification of all test equipment which is to be used by the Contractor in the performance of this contract. Test equipment calibration shall be traceable to a national standard.

XIII. Identification, Parking, Smoking, and VA Regulations

a. The Contractor’s personnel shall wear visible identification at all times while on the premises of the VA. Identification shall include, as a minimum, the employee’s name, position, and the contractor’s trade name.

b. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from VA Police Service. The Government will not invalidate or make reimbursement for parking violations of the contractor under any conditions.

c. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of Federal Government regulations may result in citation answerable in the United States (Federal) District Court, not local district, state, or municipal court.

d. Smoking is prohibited inside all Government buildings.

XIV. Definitions/Acronyms

• CO – Contracting Officer

• COR – Contracting Officer’s Representative

• ESR - Engineering Service Report - Documentation provided by the vendor of the services rendered for each incidence of work performance under the terms and conditions of the contract.

• FSE - Field Service Engineer - A person who is authorized by the Contractor to perform maintenance (corrective and/or preventive) services on the AVAHCS premises.

• NFPA - National Fire Protection Association.

• OEM – Original Equipment Manufacturer.

• OSHA – Occupational Safety and Health Administration.

• PM - Preventive Maintenance Inspection. Services which are periodic in nature and are required to maintain the equipment in such condition that it may be operated in accordance with its intended design and functional capacity with minimal incidence of malfunction or inoperative conditions.

• Unscheduled repairs – emergency services required to restore equipment to working condition outside normal hours of coverage.

• UL – Underwriter’s Laboratories

XV. IT Security Requirements

VA information technology certification and accreditation requirements apply.

The Contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in the contract.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NSP

St. Louis VAMC and all CBOCS for Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers PRODUCT/SERVICE CODE: DG10 - IT and Telecom - Network As A Service

0001AA

12.00 MO __________________ __________________

John Cochran (JC) Division Wi-Fi Services and Support in

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AB

Jefferson Barracks (JB) Division Wi-Fi Services and Support in

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AC

Hope Recovery Center Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications

Carriers

0001AD

Women's Clinic Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AE

North County CBOC Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AF

Primary Care Team Annex 1 Wi-Fi Services and Support in

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AG

Primary Care Team Annex 2 Wi-Fi Services and Support in

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026

Carriers

0001AH

St. Charles CBOC Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0001AJ

Washington Clinic CBOC Wi-Fi Services and Support in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

NSP

Wi-Fi Service and Support for Upgrades for St. Louis VAMC Jefferson Barracks and John Cochran buildings.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0002AA

Upgrade for Wi-Fi Services and Support for St. Louis VAMC Jefferson Barracks (JB) Building 53 - Replace non-Virtual Reality access point with access point that supports Virtual Reality.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026

Carriers

0002AB

Jefferson Barracks (JB) Building 1 - 6 access points to provide the Telework Hotel West Wing, South Half with Guest Wireless.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0002AC

Jefferson Barracks (JB) Building 23 - expand Guest Wi-Fi services to include areas 106, 107, and 120 with two new access points.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

0002AD

Upgrade for Wi-Fi Services and Support for St. Louis VAMC John Cochran (JC) 01-C176 (Team C) - Configure and add Virtual Reality access point.

Contract Period of Performance:

POP Begin: 02-03-2025 POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

1.00 SV __________________ __________________

Installation to include upgrades for the St. Louis VAMC Jefferson Barracks (JB) and John Cochran (JC) and all listed Clinics, Annexes, and CBOCs in accordance with the Statement of Work.

Contract Period of Performance:

POP Begin: 02-03-2025

POP End: 02-02-2026 PRINCIPAL NAICS CODE: 517111 - Wired Telecommunications Carriers

GRAND TOTAL __________________

B.4 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

0001 SHIP TO: VA St. Louis Health Care System 915 North Grand Blvd.

St. Louis, MO 63106 1621

USA

0.00

MARK FOR: Adrain Andrews 314-652-4100 Ext. 53107 adrain.andrews@va.gov

0001AA SHIP TO: John Cochran (JC) Division 915 North Grand Blvd.

St. Louis, MO 63106 1621

12.00

0001AB SHIP TO: Jefferson Barracks (JB) Division 1 Jefferson Barracks Dr.

St. Louis, MO 63125

0001AC SHIP TO: Hope Recovery Center 515 N. Jefferson Ave.

St. Louis, MO 63103

0001AD SHIP TO: Women's Clinic 3615 Olive Street St. Louis, MO 63108 mailto:adrain.andrews@va.gov

MARK FOR: Adrain Andrews

0001AE SHIP TO: North County CBOC 6854 Parker Rd.

Florissant, MO 63033

0001AF SHIP TO: Primary Care Team Annex 1 4974 Manchester Ave.

St. Louis, MO 63110

0001AG SHIP TO: Primary Care Team Annex 2 2727 Washington Ave.

St. Louis, MO 63103

0001AH SHIP TO: St. Charles CBOC 2845 Veterans Memorial Parkway St. Charles, MO 63303

0001AJ SHIP TO: Washington Clinic CBOC 1627 A. Roy Dr.

Washington, MO 63090

0002 SHIP TO: VA St. Louis Health Care

915 North Grand Blvd.

St. Louis, MO 63106 1621

0.00

0002AA SHIP TO: Jefferson Barracks (JB) Division 1 Jefferson Barracks Dr.

St. Louis, MO 63125

0002AB SHIP TO: Jefferson Barracks (JB)

1 Jefferson Barracks Dr.

St. Louis, MO 63125

0002AC SHIP TO: Jefferson Barracks (JB)

1 Jefferson Barracks Dr.

St. Louis, MO 63125

0002AD SHIP TO: John Cochran (JC) Division 915 N. Grand Blvd.

St. Louis, MO 63106

0003 SHIP TO: VA St. Louis Health Care

915 North Grand Blvd.

St. Louis, MO 63106 1621

1.00

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The

Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims

Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the

Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by

Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-

5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the

Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The

Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the

Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be…