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36C25518R0214
OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL
BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
DUNS:
DUNS+4:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SI
GN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGN
ATURE OF OFFEROR/CONTRACTOR
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR
LOCAL REPRODUCTION
(REV. 2/2012)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
36C25518R0214 03-06-2018 Donahue-MacDonald, Colleen (CO) 913-946-1123 03-26-2018
1:00 PM
36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048 X 611310 $27.5 Million X N/A X 36C255 Department of Veterans Affairs 4801 Linwood Boulevard Kansas City, MO 64128
36C255 Department of Veterans Affairs Network Contracting Office (NCO) 15 3450 S 4th Street Trafficway Leavenworth KS 66048
36C255 Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp Austin TX 877-353-9791 512-460-5429 See CONTINUATION Page This solicitation is issued under the authority of 38 U.S.C.
8153 for non-personal services for resident supervision clinical/surgery on-call services as defined in the solicitation and Performance Work Statement.
(See Section B.3 Schedule of Services).
Prices will be negotiated if determined not fair and reasonable.
$0.00 See CONTINUATION Page X X Colleen Donahue-MacDonald Contracting Officer Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 |
| B.1 SUBCONTRACTING PLAN--MONITORING AND COMPLIANCE (JUN 2011) | 5 |
| B.3 SCHEDULE OF SERVICES | 5 |
| B.4 PERFORMANCE WORK STATEMENT | 10 |
| SECTION C - CONTRACT CLAUSES | 42 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (JAN 2017) | 42 |
| C.2 52.203-16 PREVENTING PERSONAL CONFLICTS OF INTEREST (DEC 2011) | 48 |
| C.3 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL (JAN 2011) | 51 |
| C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS | 52 |
| C.5 52.216-18 ORDERING (OCT 1995) | 52 |
| C.6 52.216-19 ORDER LIMITATIONS (OCT 1995) | 53 |
| C.7 52.216-22 INDEFINITE QUANTITY (OCT 1995) | 53 |
| C.8 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 54 |
| C.9 52.224-1 PRIVACY ACT NOTIFICATION (APR 1984) | 54 |
| C.10 52.224-2 PRIVACY ACT (APR 1984) | 54 |
| C.11 52.227-17 RIGHTS IN DATA—SPECIAL WORKS (DEC 2007) | 55 |
| C.12 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR 1984) | 56 |
| C.13 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008) | 57 |
| C.14 VAAR 852.203-71 DISPLAY OF DEPARTMENT OF VETERAN AFFAIRS HOTLINE POSTER (DEC 1992) | 57 |
| C.15 VAAR 852.219-9 VA SMALL BUSINESS SUBCONTRACTING PLAN MINIMUM REQUIREMENTS (DEC 2009) | 57 |
| C.16 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012) | 58 |
| C.17 VAAR 852.237-7 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE (JAN 2008) | 59 |
| C.18 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984) | 60 |
| C.19 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 60 |
| C.20 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2018) | 61 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 68 |
| SECTION E - SOLICITATION PROVISIONS | 69 |
| E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JAN 2017) | 69 |
| E.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013) | 74 |
| E.3 52.217-5 EVALUATION OF OPTIONS (JUL 1990) | 75 |
| E.4 52.216-1 TYPE OF CONTRACT (APR 1984) | 76 |
| E.5 52.233-2 SERVICE OF PROTEST (SEP 2006) | 76 |
| E.6 VAAR 852.209-70 ORGANIZATIONAL CONFLICTS OF INTEREST (JAN 2008) | 76 |
| E.7 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (JAN 2008) | 77 |
| E.8 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (JAN 1998) | 77 |
| E.9 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 78 |
| E.10 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (NOV 2017) | 78 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR (Offerors are required to designate a person for prompt administration):
Name of Company:
| Name: | ______ |
| Title: | ______ |
Address:
| ______ | ||
| Fax No.: | _ __________ _ |
DUNS Number: ___________________________________
b. GOVERNMENT: Contracting Officer 00255
| Colleen Donahue-MacDonald (colleen.donahue-macdonald@va.gov) | ||
| Department of Veterans Affairs | ||
| Network Contracting Office (NCO) 15 | ||
| 3450 South 4th Street | ||
| Leavenworth KS 66048 | ||
| Phone: (913) 946-1123 |
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] | 52.232-34, Payment by Electronic Funds Transfer - |
| Other than Central Contractor Registration, or |
[] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] | ||
| b. Semi-Annually | [] | ||
| c. Other | [X] Monthly in arrears |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
Department of Veterans Affairs Financial Services Center http://www.fsc.va.gov/einvoice.asp Austin TX
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
AMENDMENT NO DATE
5. SECURE FAX: In accordance with VA Handbook 6500, the following statement is required on all fax cover sheets; if it is determined the ordering process will include a fax: “This fax is intended only for the use of the person or office to which it is addressed and may contain information that is privileged, confidential or protected by law. All others are hereby notified that the receipt of this fax does not waive any applicable privilege or exemption for disclosure and that any dissemination, distribution or copying of this communication is prohibited. If you have received this fax in error, please notify this office immediately at the telephone number listed above.”
6. POST-AWARD ORIENTATION (Contract Awards Exceeding $1M): The Contracting Officer will schedule a post-award orientation conference for contract orientation purposes as required by Information Letter (IL) 003A3-12-04 (http://www.va.gov/oal/docs/library/ils/il12-04.pdf).
B.1 SUBCONTRACTING PLAN--MONITORING AND COMPLIANCE (JUN 2011)
This solicitation includes FAR 52.219-9, Small Business Subcontracting Plan, and VAAR 852.219-9, VA Small Business Subcontracting Plan Minimum Requirement. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing the contractor's compliance with the plan, including reviewing the contractor's accomplishments in achieving the subcontracting goals in the plan. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting plan.
36C25518R0214
Page 1 of Page 1 of
B.3 SCHEDULE OF SERVICES
The Contractor shall furnish all personnel to provide services necessary to perform onsite On-Call General Surgery Physician Services to eligible beneficiaries of the Department of Veterans Affairs Medical Center, Kansas City VA Medical Center (hereinafter referred to as VAMC). The Contractor’s physician(s) care shall cover the range of On-Call General Surgery Physician Services as would be provided in a state-of-the-art civilian medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized national standards as established by the American Board of Surgery http://www.absurgery.org/ or possess qualifications Judged to be acceptable by the Residency Review Committee in General Surgery.
This is an indefinite delivery, indefinite quantity, firm fixed price contract since it is impossible to determine with any certainty the amount of services that will be required under this contract. The period of performance for this contract will be for a Base Year plus four (4) Option Years. There is no guarantee that option years will be exercised. The minimum value of services and maximum value of services to be provided under this contract during each contract year are as follows:
A. The prices provided in the Price Schedule shall be inclusive of all CLINs defined in the PWS.
B. In accordance with FAR Clause 52.216-22, Indefinite Quantity, the overall minimum per contract year is $16,026.60 and the overall maximum amount established for this contract is $200,320.00. This minimum value of services is only applicable to option years if the VA, in its sole discretion, elects to exercise the option for that year.
Place of Performance: Services shall be provided on site, Kansas City VA Medical Center, 4801 Linwood Boulevard, Kansas City, MO 64128.
Pricing Instructions: The offeror is instructed to edit the number of sub-clins to correspond with the number of key personnel submitted for the contract line item number (CLIN). Affiliate Offerors shall include the “title” of the personnel submitted. Other commercial health care Offerors shall identify by title/position or level of experience the key personnel submitted. Also, renumber SUB-CLINs if adding or removing Key Personnel.
The offeror is instructed to include all other than price and cost information supporting the proposed price as directed in Instructions to Offerors addendum to 52.212-1 and/or Section D- Contract Documents, Exhibits, or attachments.
The Contractor shall propose a minimum of 1 key personnel to be credentialed and be available for scheduling to meet the requirements of the contract. One FTE is defined by VA as a minimum of 80 hours every two weeks and does not include holidays.
SCHEDULE OF SERVICES
For the Services to be provided by The Curators of the University of Missouri on behalf of UMKC School of Medicine Residency General Surgery under this contract, the Kansas City VA Medical Center agrees to pay University Physicians Associates:
Base Year: April 1, 2018 through March 31, 2019
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 0001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 60 |
| 0001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday, 24-hour shifts
| Per Shift |
| 84 |
| 0001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 8 |
| 0001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 90 |
YEARLY TOTAL
Option Year I: April 1, 2019 through March 31, 2020
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 1001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 60 |
| 1001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday, 24-hour shifts
| Per Shift |
| 84 |
| 1001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 8 |
| 1001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 90 |
YEARLY TOTAL
Option Year II: April 1, 2020 through March 31, 2021
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 2001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 60 |
| 2001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday, 24-hour shifts
| Per Shift |
| 84 |
| 2001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 8 |
| 2001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 90 |
YEARLY TOTAL
Option Year III: April 1, 2021 through March 31, 2022
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 3001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 60 |
| 3001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday 24-hour shifts
| Per Shift |
| 84 |
| 3001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 8 |
| 3001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 90 |
YEARLY TOTAL
Option Year IV: April 1, 2022 through March 31, 2023
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 4001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 60 |
| 4001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday, 24-hour shifts
| Per Shift |
| 84 |
| 4001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 8 |
| 4001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 90 |
YEARLY TOTAL
Option to Extend Services: March 31, 2023 through 30 September 2023
CLIN
| DESCRIPTION |
| UNIT |
| ESTIMATED # OF SHIFTS/HRS PER YEAR |
| UNIT PRICE |
| EXTENDED PRICE |
| 5001A |
| On-Call General Surgery, Weekday |
Mon-Friday, 4:30 pm to 8:00 am of following day
| Per Shift |
| 30 |
| 5001B |
| On-Call General Surgery, Weekend |
8:00 am Saturday – 8:00 am Monday, 24-hour shifts
| Per Shift |
| 42 |
| 5001C |
| On-Call General Surgery, Holiday |
8:00 am – 8:00 am
| Per Shift |
| 4 |
| 5001D |
| Rates for On-Call On-Site Provided Services |
| Per Hour |
| 45 |
OPTION TOTAL
TOTAL OF BASE YEAR PLUS FOUR ONE YEAR OPTIONS AND ONE SIX (6) MONTH OPTION $__________________
B.4 PERFORMANCE WORK STATEMENT
ON-CALL GENERAL SURGERY PHYSICIAN SERVICES
1. GENERAL:
1.1. Services Provided: The contractor shall provide On-Call General Surgery Physician Services on site in accordance with the terms and conditions contained herein to beneficiaries of the Department of Veterans Affairs (VA), Kansas City VA Medical Center.
1.2. Place of Performance: Contractor shall furnish services at 4801 Linwood Boulevard, Kansas City, MO 64128.
1.3. Authority: Title 38 U.S.C. 8153, Health Care Resources (HCR) sharing Authority.
1.4. Policy/Handbooks - The contractor shall be subject to the following policies, including any subsequent updates during the period of performance:
1.4.1. VA Directive 1663: Health Care Resources Contracting - Buying http://www1.va.gov/vapubs/viewPublication.asp?Pub_ID=347
1.4.2. VHA Directive 2006-041 “Veterans’ Health Care Service Standards” (expired but still in effect pending revision) https://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1443
1.4.3. VHA Directive 2010-18 “Facility Infrastructure Requirements to perform Standard, Intermediate, or Complex Surgical Procedures” https://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=2227
1.4.4. VHA Directive 1192 “Seasonal Influenza Prevention Program for VHA Health Care Personnel” https://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=5472
1.4.5. VHA Handbook 1100.17: National Practitioner Data Bank Reports - http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=2135
1.4.6. VHA Handbook 1100.18 Reporting And Responding To State Licensing Boards - http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1364
1.4.7. VHA Handbook 1100.19 Credentialing and Privileging - http://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2910
1.4.8. VHA Handbook 1400.01 Resident Supervision http://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=2847
1.4.9. VHA Handbook 1400.04 Supervision of Associated Health Trainees
1.4.10. https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3087
1.4.11. VHA Handbook 1907.01 Health Information Management and Health Records: https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=3088
1.4.12. Privacy Act of 1974 (5 U.S.C. 552a) as amended http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm
1.4.13. Joint Commission - http://www.jointcommission.org/standards/
1.4.14. HHS OIG Website – http://oig.hhs.gov/exclusions/index.asp
1.4.15. American Journal for Infection Control - AJIC 1998; 26:289-354 https://www.cdc.gov/hicpac/pdf/InfectControl98.pdf Definitions/Acronyms: Terms used in this contract shall be interpreted as follows unless the context expressly requires a different construction and/or interpretation. In case of a conflict in language between the Definitions and other sections of this contract, the language in this section shall govern.
1.4.16. ABS: American Board of Surgery http://www.absurgery.org/
1.4.17. ACEN: Accreditation Commission for Education in Nursing http://www.acenursing.org/
1.4.18. ACGME: Accreditation Council for Graduate Medical Education
1.4.19. BLS: Basic Life Support
1.4.20. CDC: Centers for Disease Control and Prevention
1.4.21. CDR: Contract Discrepancy Report
1.4.22. CEU: Certified Education Unit
1.4.23. CME: Continuing Medical Education
1.4.24. CMP: Civil Monetary Penalty
1.4.25. CMS: Centers for Medicare and Medicaid Services
1.4.26. CO: Contracting Officer – The person executing this contract on behalf of the Government with the authority to enter into and administer contracts and make related determinations and findings.
1.4.27. COR: Contracting Officer’s Representative – A person appointed by the CO to take necessary action to ensure the Contractor performs in accordance with and adheres to the specifications contained in the contract and to protect the interest of the Government. The COR shall report to the CO promptly any indication of non-compliance in order that appropriate action can be taken.
1.4.28. COS: Chief of Staff
1.4.29. CPARS: Contractor Performance Assessment Reporting System
1.4.30. CPRS: Computerized Patient Recordkeeping System- electronic health record system used by the VA.
1.4.31. DEA: Drug Enforcement Agency
1.4.32. ED: Emergency Department
1.4.33. EMR: Electronic Medical Record
1.4.34. FSMB: Federation of State Medical Boards
1.4.35. FTEE: Full Time Equivalency Employee is defined by VA as a minimum of 80 hours every two weeks and does not include holidays
1.4.36. HHS: Department of Health and Human Services
1.4.37. HIPAA: Health Insurance Portability and Accountability Act
1.4.38. HR: Human Resources
1.4.39. ISO: Information Security Officer
1.4.40. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers).
1.4.41. Non-Contract Provider - any person, organization, agency, or entity that is not directly or indirectly employed by the Contractor or any of its subcontractors.
1.4.42. NP: Nurse Practitioner
1.4.43. NPPES: National Plan and Provider Enumeration System
1.4.44. OSHA: Occupational Safety and Health Administration
1.4.45. OIT: Office of Information and Technology
1.4.46. OPM: Office of Personnel Management
1.4.47. OPPE: Ongoing Provider Practice Evaluation
1.4.48. OR: Operating Room
1.4.49. PA: Physician Assistant
1.4.50. PIV: Personal Identity Verification
1.4.51. POP: Period of Performance
1.4.52. PPD: Purified Protein Derivative
1.4.53. PWS: Performance Work Statement
1.4.54. QASP: Quality Assurance Surveillance Plan
1.4.55. RFP: Request for Proposal
1.4.56. UMKC: University of Missouri Kansas City School of Medicine
1.4.57. UPA: University Physicians Associates
1.4.58. VAMC: Veterans Affairs Medical Center
1.4.59. Veterans Health Administration (VHA): The central office for administration of the VA medical centers throughout the United States. The VHA is located in Washington, D.C.
1.4.60. Veterans Integrated Services Network (VISN): The regional oversight for the VA medical centers.
1.4.61. VISTA (Veterans Integrated Systems Technology Architecture): A PC based system that will capture and store clinical imagery, scanned documents and other non-textual data files and integrates them into patient’s medical record and with the hospital information system.
1.4.62. VetPro: a federal web-based credentialing program for healthcare providers.
1.4.63. Veterans Affairs Medical Center (VAMC): Unless identified with the name of a different VA Medical Center, for the purpose of this contract, this term shall mean the Kansas City VA Medical Center.
2. QUALIFICATIONS:
2.1. Staff/Facility – The contractor shall provide 1 Full Time Equivalency Employees (FTEEs), consisting of 1 On-Call General Surgery Physician Services located at the VAMC.
2.1.1. License - All licenses held by the personnel working on this contract shall be full and unrestricted license to the services covered by this contract issued in any State, Territory, or Commonwealth of the United States or the District of Columbia. Contract personnel shall submit evidence of current, full and unrestricted licenses, registration, certification, and/or other relevant credentials for verification prior to appointment and throughout the employment process, as requested by the Contracting Officer’s Representative (COR). Contractor is responsible for keeping the COR informed of anything that would adversely affect or otherwise limit their clinical privileges. Failure to meet this requirement may result in termination of the contract.
2.1.2. Board Certification – The contractor’s employees and any subcontractors shall have all licenses, permits, and certifications as required by law and this contract. All Contractors On-Call General Surgery Physicians shall be a graduate of The Accreditation Council for Graduate Medical Education, and shall be certified or eligible by the American Board of Surgery, demonstrate evidence of meeting continuing education requirements and shall have performed clinical cases as defined by the American College of Surgery. Experience shall be demonstrated in the following areas: all aspects in the diagnosis, treatment, and management of conditions in General Surgery (as defined by the American College of Surgery).
2.1.2.1. The contract physician shall have certification as a surgeon. All continuing education courses required for maintaining certification must be kept up to date at all times. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance. A folder with the stated qualifications will be maintained by the COR.
2.1.3. Credentialing and Privileging - Contract physician fulfilling the conditions of the contract shall be subject to all bylaws, rules and regulations of the VAMC. Each contract physician shall be credentialed and privileged prior to providing services and must be found acceptable by the Medical Executive committee and Governing Body. Credentialing and privileging is to be completed in accordance with VHA Handbook 1100.19 referenced above. The ability for an individual contract physician to continue to render services under the contract shall be dependent upon demonstration of clinical competence. Clinical competency shall be assessed on an ongoing basis, is true for all surgeons, and to the reported as provider specific practice information at the time or an accreditation body with equal or better standards Joint Commission.
2.1.3.1. If a contract personnel (s) is not credentialed and privileged or has credentials/privileges suspended or revoked, the Contractor shall furnish an acceptable substitute without any additional cost to the government.
2.1.4. Technical Proficiency - Contract personnel (s) shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read and write English fluently. Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history for all contract personnel(s) and contract personnel (s) shall be responsible for abiding by the Facility's Medical Staff By-Laws, rules, and regulations (referenced herein) that govern medical staff behavior.
2.1.5. Continuing Medical Education (CME)/ Certified Education Unit (CEU) Requirements: Contractor shall provide the COR copies of current CMEs as required or requested by the VAMC. Contract personnel (s) registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. Contractor shall report CME hours to the credentials office for tracking. These documents are required for both privileging and re-privileging. Failure to provide shall result in loss of privileges for contract personnel (s).
2.1.6. Training (ACLS, BLS and VA MANDATORY): Contractor shall meet all VA educational requirements and mandatory course requirements defined herein; all training must be completed by the Contractor’s physician(s) as required by the VA.
List all training required, frequency and associated time
| Training |
| Frequency (once a year, etc.) |
| Annual Hours |
| Training (The following training is mandatory per VHACO for Contracted Physicians) |
| Frequency (once a year, etc.) |
| Annual Hours |
| Government Ethics TMS course number VA 3812493 |
| TBD |
| 1 |
| Prevention of Workplace Harassment/No Fear Act TMS course VA 8872 |
| TBD |
| 1 |
| VA Core Values Training (ICARE Recommitment) TMS course number VA3901227 |
| TBD |
| 1 |
| VA Privacy and Information Security Awareness and Rules of Behavior TMS course number VA 10176 |
| Annually |
| 1 |
| Privacy and HIPAA Training TMS course number VA 10203 |
| Annually |
| 1 |
| BLS |
| Biennially |
2.1.7. Standard Personnel Testing (PPD, etc.): Contractor shall provide proof of the following tests for personnel within five (5) calendar days after contract award and prior to the first duty shift to the COR and Contracting Officer. Tests shall be current within the past year.
2.1.7.1. TUBERCULOSIS TESTING: Contractor shall provide proof of a negative reaction to PPD testing for all contract personnel (s). A negative chest radiographic report for active tuberculosis shall be provided in cases of positive PPD results. The PPD test shall be repeated annually.
2.1.7.2. RUBELLA TESTING: Contractor shall provide proof of immunization for all contract personnel (s) for measles, mumps, rubella or a rubella titer of 1.8 or greater. If the titer is less than 1.8, a rubella immunization shall be administered with follow-up documentation to the COR.
2.1.7.3. OSHA regulation concerning occupational exposure to bloodborne pathogens: Contractor shall provide generic self-study training for all contract personnel (s); provide their own Hepatitis B vaccination series at no cost to the VA if they elect to receive it; maintain an exposure determination and control plan; maintain required records; and ensure that proper follow-up evaluation is provided following an exposure incident. The VAMC shall notify the Contractor of any significant communicable disease exposures as appropriate. Contractor shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel (as published in American Journal for Infection Control- AJIC 1998; 26:289-354 http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf) for disease control. Contractor shall provide follow up documentation of clearance to return to the workplace prior to their return.
2.1.8. National Provider Identification (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers). The Contractor shall have or obtain appropriate NPI and if pertinent the Taxonomy Code confirmation notice issued by the Centers for Medicare and Medicaid Services (CMS) National Plan and Provider Enumeration System (NPPES) be provided to the Contracting Officer with the proposal.
2.1.9. Drug Enforcement Agency (DEA): Contractor shall provide copy of current DEA certificate. When providing services on-site at the VA, contractor’s physicians may be licensed in any state and are not required to have a license specific to the state in which they are performing services.
2.1.10. Conflict of Interest: The Contractor and all contract personnel (s) are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of proposal and during the entirety of contract performance. At the time of proposal, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it’s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest. These statements shall be in response to the VAAR provision 852.209-70 Organizational Conflicts of Interest (Jan 2008) and fully outlined in response to the subject attachment in Section D of the solicitation document.
2.1.11. Citizenship related Requirements:
2.1.11.1. The Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S. Department of Labor as these may relate to non-immigrant foreign nationals working under contract or subcontract for the Contractor while providing services to Department of Veterans Affairs patient referrals;
2.1.11.2. While performing services for the Department of Veterans Affairs, the Contractor shall not knowingly employ, contract or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor is required to comply with all “E-Verify” requirements consistent with “Executive Order 12989” and any related pertinent Amendments, as well as applicable Federal Acquisition Regulations.
2.1.11.3. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the Department of Veterans Affairs may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by Homeland Security, Immigration and Customs Enforcement and the U.S. Department of Labor, shall be prohibited from working at the Contractor’s place of business that services Department of Veterans Affairs patient referrals; or other place where the Contractor provides services to veterans who have been referred by the Department of Veterans Affairs; and shall form the basis for termination of this contract for breach.
2.1.11.4. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C. 1001.
2.1.11.5. The Contractor agrees to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors response to the RFP using the subject attachment in Section D of the solicitation document.
2.1.12. Annual Office of Inspector General (OIG) Statement: In accordance with HIPAA and the Balanced Budget Act (BBA) of 1977, the Department of Health and Human Services (HHS) Office of Inspector General (OIG) has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs.
2.1.12.1. Therefore, Contractor shall review the HHS OIG List of Excluded Individuals/Entities on the HHS OIG web site referenced above to ensure that the proposed contract physician (s) are not listed. Contractor should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) for each item or service furnished during a period that the person was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMP’s may also be imposed against the Contractor that employ or enter into contracts with excluded individuals to provide items or services to Federal program beneficiaries.
2.1.12.2. By submitting their proposal, the Contractor certifies that the HHS OIG List of Excluded Individuals/Entities has been reviewed and that the Contractors are and/or firm is not listed as of the date the offer/bid was signed.
2.2. Clinical/Professional Performance: The qualifications of Contractor personnel are subject to review by VA Medical Center COS or his/her clinical designee and approval by the Medical Center Director as provided in VHA Handbook 1100.19. Clinical/Professional performance monitoring and review of all clinical personnel covered by this contract for quality purposes will be provided by the VAMC COS and/or the Chief of the Service or his designee. A clinical COR may be appointed, however, only the CO is authorized to consider any contract modification request and/or make changes to the contract during the administration of the resultant contract.
2.3. Non-Personal Healthcare Services: The parties agree that the Contractor and all contract personnel (s) shall not be considered VA employees for any purpose.
2.4. Indemnification: The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, arising out of or resulting from the fault, negligence, or act or omission of the Contractor, its agents, or employees.
2.5. Prohibition Against Self-Referral: Contractor’s physicians are prohibited from referring VA patients to contractor’s or their own practice(s).
2.6. Inherent Government Functions: Contractor and Contract personnel (s) shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees (outside a clinical context), selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy.
2.7. No Employee status: The Contractor shall be responsible for protecting Contract personnel (s) furnishing services. To carry out this responsibility, the Contractor shall provide or certify that the following is provided for all their staff providing services under the resultant contract:
2.7.1. Workers’ compensation
2.7.2. Professional liability insurance
2.7.3. Health examinations to include:
2.7.4. Annual TB Skin Test and recent chest X-ray if there is a history of positive TB skin test
2.7.5. Evidence of Hepatitis B immunity (hepatitis immune titer, if the individual has had the series of shots; if no immunity, evidence that the individual has started the Hepatitis B vaccination series
2.7.6. Evidence of a Hepatitis C titer
2.7.7. Varicella titer if contracted employee has not had chicken pox
2.7.8. Income tax withholding, and
2.7.9. Social security payments
2.8. Tort Liability: The Federal Tort Claims Act does not cover Contractor or contract personnel (s). When a Contractor or contract personnel (s) has been identified as a provider in a tort claim, the Contractor shall be responsible for notifying their legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor’s (or contract provider (s)) action or non-action shall be the responsibility of the Contractor and/or insurance carrier.
2.9. Key Personnel:
2.9.1. The VA Full Time Equivalency (FTE) for the On-Call General Surgery Physician services required is 1 FTE.
2.9.2. The number of Board Certified contract physician(s) required to be on on-call _1__ as defined in paragraph Hours of Operation of this section.
2.9.3. The Contractor shall be responsible for providing coverage to the VA during periods of vacancies of the Contractor’s personnel due to sick leave, personal leave, vacations and additional coverage as required. In the event a scheduled provider is unable to complete an assigned shift, the contractor shall provide replacement provider coverage within 2 hours and notify the Contracting Office Representative (COR) at the (Kansas City, Kansas VAMC) immediately of the schedule change.
2.9.4. Contractor shall provide the names of the contracted employee(s) assigned to the performance:
| Key Personnel/Substitute Name (s) |
| Official Title |
| FTEE |
(i.e.; 1.0, .5,) National Provider Identifier Number
1.
2.
3.
4.
Substitutes
2.10. Emergency Substitutions: During the first ninety (90) calendar days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death or termination of employment. The Contractor shall notify the CO, in writing, within 15 calendar days after the occurrence of any of these events and provide the information required below. After 90 days, the Contractor shall submit the information required below to the CO at least 15 calendar days prior to making any permanent substitutions.
2.10.1. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 15 calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.
2.10.2. For temporary substitutions where the key person shall not be reporting to work for three (3) consecutive work days or more, the Contractor shall provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above.
2.10.3. The Government reserves the right to refuse acceptance of any Contractor personnel at any time after performance begins, if personal or professional conduct jeopardizes patient care or interferes with the regular and ordinary operation of the facility. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient or other staff members to designated Government representatives. Standards for conduct shall mirror those prescribed by current federal personnel regulations. Should the VA COS or designee show documented clinical problems or continual unprofessional behavior/actions with any contract personnel (s), s/he may request, without cause, immediate replacement of said contract personnel (s).
2.10.4. The CO and COR shall deal with issues raised concerning Contract personnel (s) conduct. The final arbiter on questions of acceptability is the CO.
2.10.5. Contingency Plan: Because continuity of care is an essential part of VAMC’ s medical services, The Contractor shall have a contingency plan in place to be utilized if the contract personnel (s) leaves Contractor’s employment or is unable to continue performance in accordance with the terms and conditions of the resulting contract.
2.10.6. Note: Evidence of completion of required licensure, credentials, required training, current competencies and background investigations must be validated for all contractor personnel referred to perform services under this contract prior to providing direct patient care. Contractor shall not have any personnel report to duty until written notification is received from the Contracting Officer advising that the candidate (s) presented has met all requirements for contract performance.
3. HOURS OF OPERATION:
3.1. VA Business Hours: VA business hours/hours of operation are 08:00 am to 4:30 pm.
3.1.1. Work Schedule: The following the days and times that the contractor will be required to perform services under this contract:
3.1.1.1. On-Call Weekday: Monday through Friday 4:30 pm to 8:00 am
3.1.1.2. On-Call Weekend: 8:00 am Saturday through 8:00 Monday
3.1.1.3. On-Call Holiday: 8:00 am through 8:00 am
3.1.1.4. On-Call Non-surgical: On-Site Provided Services - Rounding, Operating and taking care critically ill patients in the ICU.
3.1.2. The contract physician service is required for
3.1.2.1. CLIN0001 - number of shifts = 60
3.1.2.2. CLIN0002 - number of shifts = 84
3.1.2.3. CLIN0003 - number of shifts = 8
3.1.2.4. CLIN0004 - number of hours = 90
3.1.3. On-Call General contract physician with call coverage and resident supervision.
These services are to be performed at the VAMC. The awarded contractor is not guaranteed a forty (40) hour work week or an eight (8) hour day. The contractor will be reimbursed at the hourly rate for the physician providing services and actual hours of services rendered. On-call may be required on an intermittent basis.
3.2. Federal Holidays:
· New Year’s Day
· Martin Luther King’s Birthday
· President’s Day
· Memorial Day
· Independence Day
· Labor Day
· Columbus Day
· Veterans Day
· Thanksgiving Day
· Christmas Day
· Any day specifically declared by the President of the United States to be a national holiday.
4. CONTRACTOR RESPONSIBILITIES:
4.1. Clinical Personnel Required: The Contractor shall provide contract personnel (s) who are competent, qualified per this performance work statement and adequately trained to perform assigned duties.
4.1.1. Contract personnel (s) shall be responsible for signing in and out when in attendance. Time sheets will be used by the COR to confirm hours/day and services provided against the contractor’s invoices.
4.2. Standards of Care: The contract personnel (s)’ care shall cover the range of On-Call General Surgery services as would be provided in a state-of-the-art civilian medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized national standards as established by:
4.2.3. American Board of Surgery, http://www.absurgery.org/.
4.2.4. VA Standards: VHA Directive 2006-041 “Veterans’ Health Care Service Standards” (expired but still in effect pending revision) https://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=1443
4.2.5. The professional standards of The Joint Commission (TJC) http://www.jointcommission.org/standards_information/standards.aspx
4.2.6. The standards of the American Hospital Association (AHA) http://www.hpoe.org/resources?show=100&type=8 and;
4.2.7. The requirements contained in this PWS
| 4.3. | Resident Supervision and Teaching: Ongoing activity in conjunction with Direct Patient Care. |
| 4.3.1. | Resident Supervision/Teaching: According to the guidelines dictated by the Residency Review Committee of ACGME, the Contractor’s Physician(s) performing the services shall be responsible for residents. Contractor’s Physician(s) shall be responsible for: |
| 4.3.2. | Academic environment: Provide for an academic environment conducive to the training and professional development for residents rotating through the Vascular Surgery Service. |
| 4.3.3. | Resident patient care documentation: Contractor’s Physician(s) shall be responsible for complying with the Residency review documentation and insuring that all notes and encounters are completed and shall appropriately document medical records in accordance with VA standards, equivalent to TJC compliance guidelines, standard commercial practice and guidelines established by Department of Veterans Affairs Medical Center, Harry S. Truman Memorial Veterans' Hospital. The Contractor shall also perform any administrative duties relative to documentation of resident training, as required and directed by the VA COS or designated representative. |
| 4.3.4. | Clinical Direction and Oversight: Contractor’s Physician(s) shall provide clinical direction to and oversight of residents/fellows consistent with current accreditation guidelines, clinical research, protocol development, data management of protocols, quality assurance conferences and meetings, and affiliate /VA staff meetings. Ensure on-site resident supervision in accordance with the national VHA Handbook 1400.01, Resident Supervision, dated December 19, 2012. http://www1.va.gov/vhapublications/ViewPublication.asp?pub_ID=2847 |
4.3.4.1. Attending Physician: Clinic procedures shall not be conducted by residents in the absence of an attending physician. All procedures, inpatient admissions and consults shall be the responsibility of an attending physician.
4.4. MEDICAL RECORDS
4.4.1. Authorities: Contract personnel (s) providing healthcare services to VA patients shall be considered as part of the Department Healthcare Activity and shall comply with the U.S.C.551a (Privacy Act), 38 U.S.C. 5701 (Confidentiality of claimants records), 5 U.S.C. 552 (FOIA), 38 U.S.C. 5705 (Confidentiality of Medical Quality Assurance Records) 38 U.S.C. 7332 (Confidentiality of certain medical records), Title 5 U.S.C. § 522a (Records Maintained on Individuals) as well as 45 C.F.R. Parts 160, 162, and 164 (HIPAA).
4.4.2. HIPAA: This contract and its requirements meet exception in 45 CFR 164.502(e), and do not require a BAA in order for Covered Entity to disclose Protected Health Information to: a health care provider for treatment. Based on this exception, a BAA is not required for this contract. Treatment and administrative patient records generated by this contract or provided to the Contractors by the VA are covered by the VA system of records entitled ‘Patient Medical Records-VA’ (24VA19). Contractor generated VA Patient records are the property of the VA and shall not be accessed, released, transferred, or destroyed except in accordance with applicable laws and regulations. Contractor shall ensure that all records pertaining to medical care and services are available for immediate transmission when requested by the VA. Records identified for review, audit, or evaluation by VA representatives and authorized federal and state officials, shall be accessed on-site during normal business hours or mailed by the Contractor at his expense. Contractor shall deliver all final patient records, correspondence, and notes to the VA within twenty-one (21) calendar days after the contract expiration date.
4.4.3. Disclosure: Contract personnel (s) may have access to patient medical records: however, Contractor shall obtain permission from the VA before disclosing any patient information. Subject to applicable federal confidentiality or privacy laws, the Contractor, or their designated representatives, and designated representatives of federal regulatory agencies having jurisdiction over Contractor, may have access to VA ‘s…
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