36C25227Q0010.docx

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25227Q0010 Derrick Paquette 414-844-4800 09-01-2026 6:00

CDT

Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 812930 $47 Million N/A X Department of Veterans Affairs VA Hospitals and associated CBOCS in IL in accordance with the Statement of Work.

Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 X See CONTINUATION Page Parking Services at Hines, Jesse Brown, and Lovell VA Medical Centers.

Service Contract Labor Standards Apply Wage Determination: 2015-4935 Rev 31 5/13/26 Wage Determination: 2015-5017 Rev 32 5/13/26 Contracting Point of Contact: Derrick Paquette derrick.paquette@va.gov See CONTINUATION Page X X X

ONE

Derrick Paquette

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

CONTRACTOR NAME _____________________________________

ADDRESS ________________________________________________

CITY-STATE-ZIP __________________________________________

POINT OF CONTACT/TITLE ________________________________

SAM UEI NO. ____________________________________________

CAGE CODE _____________________________________________

CONTRACTOR’S PAST PERFORMANCE POINT OF CONTACT

(IF DIFFERENT THAN ABOVE):

NAME: __________________________________________

EMAIL ADDRESS:_________________________________

b. GOVERNMENT:

CONTRACTING OFFICE CODE: 36C252

MILWAUKEE WI 53214

2. ACQUISITION OF COMMERCIAL ITEMS:

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. From this RFQ, the Government intends to award a firm fixed price contract where the contractor provides a price that is not subject to any adjustment on the basis of the contractor’s cost experience in performing the contract. (Note: The terms “offeror” and “quoter” are both used in this Solicitation. For the purposes of this Solicitation, these terms are interchangeable; there is no difference in meaning between the two.)

3. SET-ASIDE (If any): See box 10 of STANDARD FORM 1449

4. SOLICITATION TIMELINE SUMMARY:

A. SITE VISIT:

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed. In no case shall failure to inspect the campus constitute grounds for a claim after contract award.

Site visits are scheduled for:

· Lovell FHCC: Tuesday August 18, 2026, at 8:00 AM local time. All interested parties to meet COR Scott Hubler (224) 610-3030 meet at the Main Entrance (Circle Drive).

· Hines VAH: Tuesday August 18, 2026, at 10:30 AM local time. All interested parties to meet COR Jaclyn Seapan (708) 980-7585 meet at the Main Entrance.

· Jesse Brown VAMC: Tuesday August 18, 2026, at 1:00 PM local time. All interested parties to meet COR Monica Wilson (312) 569-9702 meet at the Ogden Entrance (Circle Drive).

VA shuttle is available between locations at no charge to attendees

· Lakeside CBOC: Tuesday August 18, 2026, immediately following the Jesse Brown visit. All interested parties to meet COR Monica Wilson (312) 569-9702 meet at the Shuttle Stop.

B. RFQ QUESTIONS:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer derrick.paquette@va.gov no later than Wednesday August 19, 2026, at 6:00 AM local time. Contracting will issue a consolidated response via solicitation amendment to https://sam.gov Contract Opportunities within 2 business days to all parties

C. SOLICITATION CLOSES/QUOTES DUE:

See box 8 of STANDARD FORM 1449 or most recent Amendment.

D. SUBMISSION OF QUOTE:

See 52.212-1 Instructions to Offerors—Commercial Products and Commercial Services and addendum for specific instructions to offerors.

5. CONTRACTING OFFICER AUTHORITY:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

6. INVOICES:

a. All payments by the Government to the contractor will be made in accordance with: FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER – SYSTEM FOR AWARD MANAGEMENT (OCT 2018)

b. Invoices shall be submitted monthly in arrears in accordance with: 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

c. Payments shall be made in arrears upon receipt of a properly prepared invoice

d. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

e. The VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-489-6135 for Enrollment.

f. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

g. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

h. VA’s Electronic Invoice Presentment and Payment System – The Veterans Affairs Financial Services Center (VAFSC) uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veteransaffairs/ to begin submitting electronic invoices, free of charge.

i. As of July 1, 2020, the VA10091 form has been eliminated and the VAFSC is requiring our vendors to update and add their information in the Customer Engagement Portal (CEP) at https://www.cep.fsc.va.gov/. This is for new vendors being added to FMS only.

j. For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

7. FACILITY REQUIREMENTS: In addition to any other requirements set forth in this Contract, the Contractor, including its employees, agents, and subcontractors (collectively “the Contractor”), shall comply with the following facility requirements. Failure to comply with these requirements shall be considered a material breach of this Contract and may be a violation of Federal law resulting in charges answerable in the United States District Court.

a. Contractor is responsible to follow all on site facility policies

b. All VA property is considered Federal property and all Federal laws are applicable.

c. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VA will not invalidate or make reimbursement for parking violations of the Contractor under any conditions.

d. All VA facilities are drug free. Possession of drugs, to include Marijuana and all Marijuana bi-products are prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

e. All contractor personnel are required to adhere to all VA rules and regulations.

f. Smoking is prohibited on the entire campus, both inside and outside the VA Facility

g. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

h. VHA DIRECTIVE 1192: This Veterans Health Administration (VHA) directive establishes policy and provides guidance for the prevention of seasonal influenza in VHA facilities through the vaccination or masking of health care personnel (HCP). AUTHORITY: Title 38 United States Code (U.S.C.) 7301(b), 7318(b). Contractor is responsible in ensuring that all aspects of this directive are implemented, including providing face masks and influenza vaccines for all employees working at a VA facility.

i. The place of performance identified herein reflects current requirements and may be modified during the period of performance to accommodate Government operational needs at no cost to the government. Any changes will be completed through a bilateral modification to the contract.

j. Contractors, contractor personnel, subcontractors and subcontractor personnel will be subject to the same federal laws, regulations, standards, VA directives and handbooks, as VA personnel regarding information and information system security and privacy.

8. SECURITY & PRIVACY CONTROL:

The Authorization & Accreditation (A&A) requirements of VHA Handbook 6500.6 do not apply to this requirement, therefore, a Security Accreditation Package is not required. No A&A or MOU/ISA is required. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

9. Badging

Contractors shall comply with policy and directive 0735 and in coordination with the COR of facility POC.

10. Records Management A. Applicability This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.

B. Definitions “Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.

The term Federal record:

C. Requirements

D. Flow down of requirements to subcontractors

B.2 Statement of Work

1. GENERAL:

1.1. The VA Medical facilities listed below within VISN 12 each require Parking Services. These services are to alleviate parking problems, general congestion, and to improve patient experience. It is understood that the number of vehicles indicated herein are estimated quantities and will fluctuate during the contract period. The number of vehicles listed below represents the estimate under normal operating conditions. Contractor shall provide enough staff to meet the needs of the VA and the Performance Standards. Based on current operations, the estimated number of vehicles that the Contractor shall be required to park and/or provide assistance in parking are as follows:

1.1.1. Edward Hines, Jr. VA Hospital (Hines VAH):

Approximately 500-600 vehicles per day.

1.1.2. Jesse Brown VA Medical Center (JBVA Medical Center):

Approximately 115-125 vehicles per day.

1.1.3. Lakeside Community Based Outpatient Clinic (Lakeside CBOC):

Approximately 10-15 vehicles per day.

1.1.4. Captain James A. Lovell Federal Health Care Center (FHCC):

Approximately 200 vehicles per day.

1.2. This contract shall cover all labor, material and/or equipment, supervision, and incidental services that are required to successfully provide parking services for all VA patients. Services shall commence on October 1, 2026, and shall end on September 30, 2027, with four (4) one-year option periods exercised at the discretion of the Contracting Officer.

1.3. Location of the parking lots for which the Contractor shall be responsible and the estimated number of parking spaces available are as follows:

1.3.1. Hines VAH – 5000 S. 5th Ave., Hines, IL 60141: Approximately 85 spaces in the E & D Parking Lots. This lot will be used for both contractor parked vehicles and patient/visitor self-parked vehicles. If this lot is filled to capacity, the Contractor may use an extra gravel lot upon notification to the VA Police. If any contractor parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Administrative Officer of the Day (AOD) for the vehicle owner to retrieve.

1.3.2. JBVA Medical Center – 820 S. Damen Ave., Chicago, IL 60612: Approximately 40-45 spaces in the Med Park Garage. This lot will be used for both contractor parked vehicles and patient/visitor self-parked vehicles. If spaces are filled to capacity, the vehicles shall remain in the circle drive until a spot becomes vacant. If any contractor parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Administrative Officer of the Day (AOD) for the vehicle owner to retrieve.

1.3.3. Lakeside CBOC – 211 East Ontario St., Chicago, IL 60611: Approximately 20 spaces in the CBOC Parking Garage located on premises. If any contractor parked vehicles remain in the garage at the end of the day, the Contractor shall contact the VA Police for further instruction.

1.3.4. FHCC – 3001 Green Bay Rd., North Chicago, IL 60064: Approximately 41 spaces in the Main Patient/Visitor Parking Garage (4th Level) located adjacent to the parking services desk at the front entrance FHCC. These spaces will be used for only contractor parked vehicles. If spaces are filled to capacity, the Contractor shall contact VA Police for approval to park in other areas of the garage/facility. If any contractor parked vehicles remain in these lots at the end of the day, the Contractor shall take the keys to the Quarterdeck staff located in Building 133EF. The Contractor shall retrieve any remaining keys left overnight by 7:30am the following day.

1.4. Fire lanes shall remain open at all times.

2. CONTRACTOR’S RESPONSIBILITIES:

2.1. The Contractor (referred to interchangeably as “the Attendant”) shall provide Parking Services except for those vehicles requesting self-parking. Parking services shall be limited to VA patients only, with the exception of FHCC where contractor parking shall be available to both patients and visitors. The Contracting Officer shall advise the Contractor, in writing, if anyone other than those described above will be allowed to utilize this service as noted herein. The Contractor’s employees shall greet every vehicle in the contractor parking area excluding: buses, VA transportation vehicles dropping off or picking up patients, vendors or Contractors conducting business at the VA Medical facilities, and VA employees. Attendants shall allow additional time and closer loading/unloading as available for handicapped persons to access the patient entrance before contractor parking the vehicle.

2.2. Attendants shall give the driver a claim check and park the vehicle in a space or direct the driver to a spot for self-parking.

2.3. Attendants shall be able to safely operate vehicles with either an automatic or a manual (standard) transmission.

2.4. The Contractor shall manage the parking services area in order to maximize space available and facilitate smooth operations. Attendants shall secure all contractor parked vehicles and ensure all vehicle keys are stored in an appropriately secured parking services booth. The parking services booth shall be provided by the Contractor. When a patron returns for their vehicle and provides the attendant with their claim check; the attendant shall deliver the vehicle promptly and position the vehicle for easy exiting. The Contractor shall ensure an employee is located at the parking services booth, during the listed hours of operation in section 3. With the rare exception of all attendants actively parking/retrieving vehicles during peak times.

2.5. Attendants shall direct vehicles that will be self-parked to an appropriate parking location identified by the VA. Persons driving buses or large vans shall park their own vehicles. Parking availability on VA premises will vary by location and will need to be coordinated with VA Police. The Contractor shall inform patients and visitors that self-park spaces are valid only for the time period posted and are provided on a first-come, first-serve basis. Compliance will be monitored by the VA Police.

2.6. The Contractor shall control and monitor designated parking areas. In the event of any emergency or if an individual requires assistance (i.e. injured or stranded persons) the Contractor shall immediately notify the VA Police and Security office of the situation. In the event of such emergency the VA Police may provide a communication device to be used for communication between the parking services contractor and the VA Police. Once the emergency is over, the Contractor shall promptly return any communication device issued back to the VA police.

2.7. Any violations or safety incidents occurring during the performance of this contract must be reported to the VA Police immediately. A written report must be submitted to the VA Police and Security and COR within 24 hours of occurrence.

2.8. The Contractor may refuse to park a vehicle for health and safety concerns (e.g. known bedbugs, clutter that obstructs windows and mirrors, racial slurs, etc.) The Contractor shall document any refusals and include them in their monthly report. All instances of refusal shall be reported within 24 hours to the COR of the facility where the incident occurred with vehicle details and/or veteran information.

2.9. Acceptance to park a vehicle and issue a claim ticket shall occur within 10 minutes of arrival. Conversely, retrieval of a parked vehicle shall occur within 10 minutes of request for departure.

2.10. The Contractor shall ensure that all parking attendants are trained in providing excellent customer service and demonstrate courtesy, kindness, and a caring demeanor. Attendants shall always treat all parking patrons courteously and with respect. The Contractor shall maintain the appearance of the entrance by sweeping the area and keeping it clear of any trash and debris generated by the parking services. Attendants shall drive safely, slowly and cautiously, paying attention to pedestrian traffic.

2.10.1. Attendants are prohibited from assisting parking patrons getting in and out of their vehicles. If a parking patron requires assistance, the parking attendant shall immediately contact on-site VA Police and Security. Contractor shall dial (911) to report any emergency.

2.10.2. Attendants may assist parking patrons by removing wheelchairs and carts from their vehicles.

2.10.3. Attendants are strictly prohibited from accepting tips.

2.10.4. Attendant shall not work under the influence of alcohol and drugs and must adhere to all VA rules and regulations while on-site.

2.11. The Contractor shall designate a full-time supervisor that must be on site during all hours of operation to handle any contractor parking services concerns and parking incidents. Duties of the supervisor include but are not limited to customer relations, training, improving parking services, reporting incidents, and coordinating all work and additional services with the COR/VA Police. The contractor shall furnish the name(s) of the on-site supervisors to the COR upon contract award and anytime immediately following a personnel change. If this supervisor is not present on site during the hours of operation, the Contractor shall designate another on-site employee as "acting" supervisor during the period of absence and notify the COR.

2.12. The VA shall provide snow removal services in the parking areas involved in this contract. The Contractor shall immediately notify the VA of any areas that may pose a safety hazard to patients, employees and visitors.

2.13. The Contractor shall not make alterations to the parking lot line striping. If line-striping changes are desired, the Contractor shall make a recommendation in writing to the COR. If the recommended changes are approved by the COR, the VA will accomplish the re-striping.

2.14. Contractor personnel are permitted to park on site in contractor parking spaces, or as directed by VA COR.

2.15. Cellphone use is not permitted inside VA buildings but is permitted outside and in the parking booths. Cell phone use while driving is strictly prohibited.

2.16. The contractor shall perform in all weather conditions. The contractor shall not be held liable for nonperformance caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as acts of God or the public enemy, acts of the Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The contractor MUST notify the VA with as much advance notice as possible should any of these occur. Verbal notification is acceptable but must be followed up in writing to the COR within 24 hours.

3. HOURS OF OPERATION:

3.1. Hours of operation, excluding Federal Holidays outlined in 3.2, are as follows:

3.1.1. Hines VAH: Monday – Friday, 6:30am to 6:00pm

3.1.2. JBVA Medical Center: Monday – Friday, 6:30am to 6:00pm

3.1.3. Lakeside CBOC: Monday – Friday, 7:00am – 5:00pm

3.1.4. FHCC: Monday – Friday, 7:00am – 5:00pm

3.2. If the President of the United States declares any other day a holiday, or by executive action closes any facility, the COR shall determine if parking services are needed at any of the facilities. If so, services shall be performed at the established contract rates. Federal Holidays observed by all facilities are listed below. When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday.

Holiday Date Month

4. CONTRACTOR FURNISHED EQUIPMENT/SUPPLIES:

4.1. Contractor shall furnish all required supplies, personal protective equipment (i.e. face masks) for contractor employees, materials, signage and any necessary equipment required to perform the services defined herein as follows:

4.1.1. A secure cabinet(s) for keys, booth, and other equipment to be located in the parking services area. The Contractor shall obtain permission from the COR and/or VA Police for the exact location of these items.

4.1.2. Furnish and display all temporary signage required for operations. The Contractor shall set-up these signs each morning and remove them at the end of the day. Signs shall be approved by the COR prior to use and include, but not be limited to:

4.1.2.1. Parking services are available for VA patient only. Signage at Lovell FHCC shall include visitor use permitted or similar COR approved language.

4.1.2.2. No tipping (Attendants are strictly prohibited from accepting tips of any kind. This will be strictly enforced by VA Police).

4.1.3. Provide all cones, operational supplies or other miscellaneous items necessary to facilitate parking services. All such supplies shall be approved by the COR prior to commencement of services.

4.1.4. Furnish claim checks.

4.1.5. Furnish any communication devices necessary to communicate between contractor personnel.

4.1.6. Uniforms to all personnel working under this contract. Uniforms must display the Contractor’s company name and the employee name on the outer most layer. The Contractor shall ensure that uniforms are always cleaned and pressed and worn by the Attendants during performance of contract duties. The VA must approve the unforms initially and if there are any requested modifications to the approved uniform.

5. QUALITY CONTROL

5.1. The Contractor shall comply with their approved Quality Control Plan (QCP) to assure that the requirements of this contract are provided as specified. The Contractor’s QCP shall be submitted at the time of offer and include, at a minimum, the following:

5.1.1. A description of the company’s organizational structure denoting management and supervisory responsibilities.

5.1.2. A description of contractor’s processes for handling customer complaints to include, at a minimum, unprofessional behavior, vehicle damage, and stolen items.

5.1.3. A description of the contractor’s processes in the following events: lost key, lost claim ticket, and disabled vehicle.

5.1.4. A description of the company’s records and tracking system used to identify all employees performing services under this contract have a valid driver’s license, up-to-date background checks, and applicable training.

5.2. The contractor shall maintain the performance standards with the standards outlined in the table below. Failure to meet the Acceptable Quality Levels (AQL) may result in termination of the contract.

6. TRAINING/LICENSES/QUALIFICATIONS:

6.1. The Contractor is required to attend orientation and training on VA policies and procedures at the respective VA Medical facilities (JBVA and Lakeside CBOC will have a combined orientation). All parking attendants are required to attend a facility orientation program on safety, health, and emergency procedures at the medical facilities. This training will be scheduled at the post award meeting at a mutually agreeable date and anytime immediately following a personnel change before starting on site work. The Contractor shall notify the VA of new employees throughout the year so they can be scheduled to complete this orientation.

6.2. ALL CONTRACTED PARKING ATTENDANTS SHALL POSSESS A VALID STATE DRIVER’S LICENSE, BE U.S. CITIZENS, AND BE FLUENT IN THE ENGLISH LANGUAGE.

6.3. Contractor shall provide the COR with copies of all training documents that establishes the attendant’s competence to perform required duties at their assigned VA Medical facility upon request.

6.4. When changes in contractor personnel are approved in accordance with the contract, the contractor must provide the COR with evidence of orientation, a current competency assessment, and current performance evaluation that supports the requirements described above.

6.5. The Contractor shall, at its sole cost and expense, perform a five-panel drug screen and criminal background check on all Contractor employees prior to any assignment at any of the VA facilities listed in this contract and provide a copy of the results to the COR before beginning work on site. The Contractor shall agree to immediately replace or terminate any employee, if at the sole discretion of the VA, they pose a risk to the health or safety of any veteran, visitor or VA employee or if the COR determines the conduct of any Contractor employee interferes with the business or operations of the VA facilities.

6.6. The Contractor is responsible for obtaining all required local, state, and federal licenses (if applicable) and any associated fees. This includes the City of Chicago licenses for JBVA Medical Center and Lakeside CBOC. All licenses must be obtained prior to commencing work under this contract and shall be provided upon request.

7. CLAIMS/DAMAGES:

7.1. The Contractor shall be responsible for any loss or damage caused by the Contractor to property provided by the VA or VA patients to the Contractor (e.g. key fobs) during the Contractor’s performance of services under this contract. The VA assumes no responsibility for any damage or missing/stolen property caused during the performance of the Contractor’s services. Contractor shall be held responsible for lost keys and any costs associated. All customer claims shall be directed to and handled by the supervising contractor who shall immediately notify the COR. Corrective actions to resolve all claims shall commence immediately. The Contractor shall use its best efforts to ensure that its insurer settles all claims as expeditiously as possible.

7.2. The Contractor must provide the Contracting Officer a valid insurance certificate(s) evidencing the required minimum coverages with the submission of their quote and annually when each option is exercised. Upon award, the Contractor shall name the Department of Veterans Affairs as an additional insured on the above and the insurance must be maintained during the entire performance of the contract. The policy is to provide that the VAMC shall be notified at least thirty (30) days prior to any cancellation or reduction of coverage.

8. REPORTS:

8.1. The Contractor shall submit monthly reports directly to the COR within five (5) days of month's end. Reports to the COR shall be emailed. The reports must include the following: (1) A summary of the number of contractor parked vehicles listed by Facility & Location of lot/garage if applicable, by date and sorted by morning and afternoon, (2) The number and date of any unusual events such as refusing to park any vehicles due to health or safety concerns, or any incidences with patients, visitors, VA employees, or VA volunteers, (3) Reports or incidences in which the assistance of the VA Police was requested, and (4) The number of patients who identified themselves as 1st time patients and therefore not able to provide the required VA Healthcare Patient Identification for applicable facilities.

9. INFECTIOUS DISEASES

9.1. The Contractor shall abide by all additional procedures and precautions that may be implemented by the VA based on VA-issued guidance and/or CDC recommendations. These procedures are subject to change throughout the life of the contract and will be incorporated via attachment.

10. SPECIAL EVENTS

10.1. The Contractor shall be notified in advance of any special events which might cause parking problems or a change in daily operations as a result of additional patients, patrons, or visitors to the medical facilities. Contractors shall be required to adjust the level of parking staff to accommodate the workload or extra vehicle volume.

B.3 PRICE SCHEDULE

ITEM INFORMATION

Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 1 POP Begin: 10-01-2027 POP End: 09-30-2028 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 2 POP Begin: 10-01-2028 POP End: 09-30-2029 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 3 POP Begin: 10-01-2029 POP End: 09-30-2030 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Hines VAH Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Jesse Brown VAMC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lakeside CBOC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE: M1LZ - Operation of Parking Facilities

Parking Services: Lovell FHCC Provide all labor, material, equipment, supervision, and incidental services for parking services as defined in the Statement of Work.

Contract Period: Option 4 POP Begin: 10-01-2030 POP End: 09-30-2031 PRINCIPAL NAICS CODE: 812930 - Parking Lots and Garages PRODUCT/SERVICE CODE:…