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5. PROJECT NUMBER (if applicable)
CODE
7. ADMINISTERED BY
2. AMENDMENT/MODIFICATION NUMBER
CODE
6. ISSUED BY
8. NAME AND ADDRESS OF CONTRACTOR
4. REQUISITION/PURCHASE REQ. NUMBER
3. EFFECTIVE DATE
9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED
PAGE OF PAGES
10A. MODIFICATION OF CONTRACT/ORDER NUMBER
10B. DATED
BPA NO.
1. CONTRACT ID CODE
FACILITY CODE
CODE
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
E. IMPORTANT:
is extended,
(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.
12. ACCOUNTING AND APPROPRIATION DATA
(REV. 11/2016)
is required to sign this document and return ___________ copies to the issuing office.
is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.
15C. DATE SIGNED
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER
Contractor
16C. DATE SIGNED
14. DESCRIPTION OF AMENDMENT/MODIFICATION
16B. UNITED STATES OF AMERICA
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER
16A. NAME AND TITLE OF CONTRACTING OFFICER
15B. CONTRACTOR/OFFEROR
STANDARD FORM 30
PREVIOUS EDITION NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)
(If required)
(SEE ITEM 11)
(SEE ITEM 13)
(X)
CHECK
ONE
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
(Signature of person authorized to sign) (Signature of Contracting Officer) 08-20-2026 Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders
36C25227Q0010 08-07-2026
X X X X
ONE
Reference solicitation 36C25227Q0010 for Parking Services at the Illinois VA Facilities listed in the Statement of Work.
The purpose of this amendment is to provide responses to questions form interested vendors.
Additionally, the applicable wage determinations shall be updated to:
Wage Determination 2015-4935 Revision 32 Dated 7/30/2026
Wage Determination 2015-5017 Revision 34 Dated 8/12/2026
All other terms and conditions remain in effect.
Derrick Paquette Contracting Officer
A.1 Responses to questions:
| 1 |
| Q |
| Did you mention in the solicitation that offers must have a Chicago business license to submit proposal? There are two sites in Chicago you can’t work unless you have a license with the city and it takes time to get those licenses. |
| R |
| An evaluation factor will be added, it reads: |
Offeror shall provide an explanation and any supporting documents/information to how they will be in compliance with section 6.6 of the Statement of Work. Specifically, the requirement of having the Chicago business license before commencing work on day 1.
| 2 |
| Q |
| We are performing independent research on the Combined Synopsis/Solicitation (36C25227Q0010). We would like to know if this is a brand-new contract OR if there is (was) an incumbent performing these services. If not brand new, could you please provide the current / previous contract number and what the total contract value was? |
| R |
| The incumbent is Vetpride Services. The award number is 36C25221C0032. Total contract value is $5,759,310.66 |
| 3 |
| Q |
| What minimum staffing (attendants per shift) does VA expect at each of the four sites? |
| R |
| Minimum staffing will be determined by the contractor based on approximate vehicles being parked daily at each facility stated in the SOW. |
| 4 |
| Q |
| Please provide the current contractor's staffing levels by facility and by shift. |
| R |
| This information is not available as it is determined by the contractor and may vary based on a number of factors. |
| 5 |
| Q |
| Is the full-time on-site supervisor required at each facility during all hours of operation, or one supervisor across all four? |
| R |
| An on-site supervisor is required at each facility during all hours of operations. |
| 6 |
| Q |
| We are currently reviewing the solicitation and are interested in the opportunity. I noticed that the SAM.gov posting does not appear to identify a specific set-aside designation, such as Total Small Business, SDVOSB, or unrestricted/open competition. |
Could you please confirm whether this solicitation is being competed under a specific set-aside and, if so, which designation applies?
| R |
| Box 10 of the SF1449 identifies the requirement is being solicited as a 100% Service Disabled Veteran Owned Small Business Set-aside. |
| 7 |
| Q |
| Please provide the approximate walking distance from each designated drop-off point to the corresponding contractor parking area: Hines VAH main entrance to the E and D lots; Jesse Brown Ogden entrance to the Med Park Garage; FHCC main entrance to the 4th level of the main patient/visitor garage; and Lakeside CBOC entrance to the on-site garage. |
| R |
| All times/distances listed are approximate: |
Lakeside: 10-15 minutes Jesse Brown: 2 minutes Hines: 2 blocks FHCC: 1 minute
| 8 |
| Q |
| At FHCC, the 41 designated spaces are on the 4th level of the garage. Please confirm whether vehicle access is by ramp or elevator, and provide the typical one-way transit time from the parking services desk to that level. |
| R |
| Vehicle access is by ramp. Attendant access is by elevator or stairs. There is a 1-minute transit from parking service desk to where vehicles are parked. |
| 9 |
| Q |
| Are the incumbent's performance results against the stated Acceptable Quality Levels available to offerors? |
| R |
| No, this information is not available at this time. |
| 10 |
| Q |
| The Statement of Work requires the Contractor to provide the parking services booth. Please confirm whether an existing booth structure is present and available for use at any of the four facilities, or whether the Contractor must supply all four. |
| R |
| As defined in the Statement of Work the Contractor is to required to provide the parking services booth. The contractor will need to provide items required for operations unless defined as provided by the government in the SOW. |
| 11 |
| Q |
| Regarding the Technical Capability factor requirement for a minimum of two clients for whom the Offeror has performed parking services of similar size and scope: will high-volume vehicle receiving, staging, movement, and key-control operations under contract at commercial airport facilities nationwide, including vehicle handling volumes exceeding those described in this Statement of Work. Please confirm whether such commercial vehicle handling and parking operations qualify as parking services of similar size and scope for purposes of this factor. |
| R |
| If the experience is similar to the scope (greeting clients, parking vehicles, retrieving vehicles, bidding farewell to clients in a healthcare/medical setting) of this requirement it will be considered. |
| 12 |
| Q |
| Regarding peak demand: please provide the hours during which the highest volume of vehicles is received at each facility, and whether the estimated daily vehicle counts are distributed evenly across the hours of operation. |
| R |
| Peak demand is unknown as it varies day-to-day. |
| 13 |
| Q |
| Could you please confirm the anticipated award date, given the compressed transition window between the September 1st submission deadline and the October 1st performance start date |
| R |
| The offer due date is 9/1/2026, the government will review and process the award as efficiently as possible. |
| 14 |
| Q |
| Could you please clarify whether the white booth at the Jesse Brown VAMC is VA-owned or property of the incumbent contractor? If it is not VA-owned, is there a requirement to provide a comparable structure? |
| R |
| The booth at Jesse Brown VAMC is VA-owned property. |
| 15 |
| Q |
| Confirming the current parking attendant wage of $18.08 plus the standard Health & Welfare (H&W) rate of $5.55 per hour |
| R |
| The VA does not dictate wages and other rates. These items shall be in compliance with the listed wage determinations for the area. |
Updated wage determinations listed on the SF30 are to be applicable to this solicitation.
| 16 |
| Q |
| Can the VA provide historical hourly arrival/departure patterns for each facility? |
| R |
| The VA does not historical hourly arrival/departure patterns. |
| 17 |
| Q |
| Are peak periods consistent year round, or do they vary by season or clinic schedules? |
| R |
| Peak periods vary year-round at each facility. |
| 18 |
| Q |
| Are special clinics known to generate surges in parking demand? |
| R |
| There is no evidence of specific clinics known to generate surges in parking demand. |
| 19 |
| Q |
| Are there any planned construction projects that may reduce available spaces? |
| R |
| Currently, any planned construction projects will not have any impact on available spaces for parking vehicles. |
| 20 |
| Q |
| For overflow lots requiring VA Police approval, what is the expected response time? |
| R |
| At Jesse Brown and Lakeside CBOC, there is no overflow lot. Once designated area is full, Supervisor will notify COR and temporarily close until spaces are available. |
Hines does not require VA Police approval but must notify VA Police.
FHCC does not require VA Police approval.
| 21 |
| Q |
| For self park vehicles exceeding posted time limits, is enforcement solely handled by VA Police? |
| R |
| Vehicles not parked by the contractor are not a part of this contract and monitoring will be handled independently. |
| 22 |
| Q |
| To facilitate and expedite valet parking operations, would the VA authorize numbering the designated valet parking spaces at each facility? |
| R |
| Lakeside: attendants able to park on any floor in parking structure |
Jesse Brown: area is partially closed off and spaces already numbered Hines: designated parking lot with signage already provided FHCC: Assigned parking designated for valet
| 23 |
| Q |
| Section 3.1 lists the operating hours for each facility. Will the VA require the contractor to continue receiving vehicles up to the exact posted closing time, or may the contractor establish a reasonable cut off period (e.g., 15–30 minutes before closing) to reduce overnight vehicles and key transfers? |
| R |
| There is no cut off period. All vehicles shall be parked by the attendant during hours of operation. |
| 24 |
| Q |
| What are the VA’s expectations for minimum staffing per site during peak hours? |
| R |
| Minimum staffing will be determined by the contractor based on approximate vehicles being parked daily at each facility stated in the SOW. |
| 25 |
| Q |
| How long is each facility’s orientation? |
| R |
| Approximately an hour in length based on content. |
| 26 |
| Q |
| Can orientations be scheduled in batches for multiple employees? |
| 27 |
| Q |
| Will the VA provide documentation confirming completion for audit purposes? |
| R |
| The VA can email the contractor notifying them the employee completed the orientation if requested |
| 28 |
| Q |
| What is the acceptable age of background check results? |
| R |
| This information is not known at this time. |
| 29 |
| Q |
| Are random drug tests required during contract performance? |
| R |
| Random drug tests during the contract performance period are not required by VA and will be at the discretion of the contractor. |
| 30 |
| Q |
| What are the exact dimensions and electrical requirements for each booth location? |
| R |
| The contractor must provide their own booth. There are no electrical requirements. |
| 31 |
| Q |
| Will the VA provide power access? |
| 32 |
| Q |
| Are heated booths required for winter operations? |
| R |
| Heated booths are not required for winter operations. The contractor shall provide any heating source complaint with all applicable laws and local policies for attendants. |
| 33 |
| Q |
| Are contractor provided radios permitted for daily operations? |
| R |
| Contractor provided radios are permitted but not required by VA for daily operations. |
| 34 |
| Q |
| Section B.2, item 2.4 states: “The parking services booth shall be provided by the Contractor.” Can the VA clarify whether this refers to a full size enclosed booth or a valet style podium? |
| R |
| This refers to a valet style podium/booth. The full-size enclosed booth at Jesse Brown is VA-owned property and was provided as a courtesy. |
| 35 |
| Q |
| Is a booth/podium required at all four locations or only specific sites? |
| R |
| A booth/podium is required at all four locations. |
| 36 |
| Q |
| If full booths are required, please provide installation area dimensions, electrical access, weather exposure, and placement restrictions. |
| R |
| Full booths are not required. |
| 37 |
| Q |
| If podiums are acceptable, does the VA have preferred specifications (lockable drawers, key capacity, branding, weather resistance)? |
| R |
| The VA does not have any preferred specifications. The contractor must ensure keys can be safely secured. |
| 38 |
| Q |
| For each facility, can the VA provide maps or diagrams identifying valet drop off lanes, contractor parked spaces, and approved booth/podium placement areas? |
| R |
| Maps and diagrams will not be provided. |
| 39 |
| Q |
| How will the VA measure compliance — timestamp logs, COR observation, or customer feedback? |
| R |
| The VA will use several methods to measure compliance. This includes, but not limited to, documented reports, COR observations, and customer feedback, etc. |
| 40 |
| Q |
| Will the VA provide a standardized tracking system, or must the contractor supply one? |
| R |
| The contractor must develop/supply their own standardized tracking system. |
| 41 |
| Q |
| Should reports be submitted in PDF only, or are Excel formats acceptable? |
| R |
| All reports shall be submitted in PDF. |
| 42 |
| Q |
| How should first time patient counts be verified? |
| R |
| Attendants should ask if they are here for an appointment. If yes, attendants may proceed with parking the vehicle. |
| 43 |
| Q |
| Does the VA expect operations to be fully manual, or is the VA interested in valet management software? |
| R |
| The VA currently does not have interest in parking management software. Usage would be purely for the convenience and at the cost of the contractor. |
| 44 |
| Q |
| If software is of interest, does the VA want features such as real time vehicle tracking, digital claim checks, patient facing monitors, automated 10 minute compliance logs, or SMS notifications? |
| R |
| The VA currently does not have interest in parking management software. Usage would be purely for the convenience and at the cost of the contractor. |
| 45 |
| Q |
| Should software be a mandatory requirement for all proposers (to ensure comparable pricing), or offered as a separate optional line item? |
| R |
| The VA currently does not have interest in parking management software. Usage would be purely for the convenience and at the cost of the contractor. |
| 46 |
| Q |
| Can the VA confirm whether contractor parked vehicle areas are physically segregated from self park areas? |
| R |
| Lakeside: (not segregated) vehicles can be parked on any floor |
Jesse Brown: area is partially closed off with chains & signage Hines: designated parking area but not segregated from self-park FHCC: designated parking area but not segregated from self-park
| 47 |
| Q |
| If not, will the VA authorize cones, stanchions, restricted access lanes, or signage to ensure separation? |
This clarification is necessary because insurance carriers may dispute coverage if a self park vehicle damages a contractor parked vehicle without the contractor’s knowledge.
| R |
| No, they are not authorized. The contractor is responsible for any damage they cause to vehicles. The contractor must file police report with VA Police for all incidents. |
| 48 |
| Q |
| Will the VA provide influenza vaccines, or must the contractor procure them? |
| R |
| This information is not known at this time. |
| 49 |
| Q |
| Are COVID related precautions still in effect for 2026–2027? |
| R |
| VA will keep the contractor updated on VA recommendations. Procedures are subject to change throughout the life of the contract. |
| 50 |
| Q |
| Section 2.16 states the contractor must “perform in all weather conditions.” Can valet operations be temporarily suspended when icing, heavy snow, or hazardous conditions make vehicle movement unsafe? |
| R |
| Contractors will not be able to temporarily suspend operations due to weather conditions, unless given prior authorization by the COR. |
| 51 |
| Q |
| Who determines unsafe conditions — VA Police, COR, or the contractor? |
| R |
| The contractor determines unsafe conditions. The contractor must notify the COR immediately. |
| 52 |
| Q |
| Will the contractor be protected from penalties or liability during weather related suspensions? |
| R |
| The contractor must perform in all weather conditions. The contractor will not be exempt from penalties or liabilities related to weather conditions. |
| 53 |
| Q |
| May patients be redirected to self parking until conditions improve? |
| R |
| Patients requesting parking services should not be redirected to self-parking due to weather conditions. |
| 54 |
| Q |
| What is the minimum advance notice for special events? |
| R |
| There is no minimum advance notice for special events. Information will be provided as necessary. |
| 55 |
| Q |
| Are staffing increases billable or included in the fixed monthly rate? |
| R |
| VA will not be billed for any staff increases. All staffing needs are included in the fixed monthly rate. |
| 56 |
| Q |
| How could the operator budget these events without knowing the quantity, hours and traffic for calculation of staffing needs? |
| R |
| Special events should not have an impact on the parking services. |
| 57 |
| Q |
| Are weekend events common at any of the facilities? |
| R |
| Weekend events are not uncommon, however there is no consistent need for parking services over the weekends. |
A.2 Amendment Attachments:
· Wage Determination 2015-4935 Revision 32 Dated 7/30/2026
· Wage Determination 2015-5017 Revision 34 Dated 8/12/2026
