36C25226Q0675 0001.docx

36C25226Q0675 0001

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER

IS ISSUED

PURSUANT TO:

Specify authority)

THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN

THE CONTRACT

ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office , appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None 08-28-2026 Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25226Q0675

X X X ** HOUR & DATE for Receipt of Offers is EXTENDED to: 09-02-2026 13:00 CDT X The purpose of this modification is to provide the following:

Questions and Answers received during open questions period of the solicitation.

Provide an updated Statement of Work with edits made in response to vendor questions.

Extend quotes due date to Wednesday 9/2/2026 at 13:00 Local Time.

Richard Ruffin Contracting Officer

CONTINUATION PAGE

Questions and Answers:

In B.3 PRICE/COST SCHEDULE. For clarification. The RFP indicates 2 town halls for Item Number 0001 and 2 town halls for 0002. However, under Task 1 the request is 4 town halls and in Task 2, there are what appears to be a request of 2 more additional town halls (total=6 town halls). Please clarify if the pricing should be for 4 or 6 townhalls (2 town halls with a list of approximately 50,000 phone numbers and 2 town halls with a list of approximately 10,000 phone numbers).

The pricing should be for 4 townhalls (2 town halls with approximately 50,000 participants and 2 town halls with approximately 10,000 participants.

Item 0001 is described as 50K Dials for 60 Minutes and the Statement of Work describes town halls capable of hosting between 40,000 and 50,000 participants. Please confirm that the figure refers to the size of the outbound dial list furnished by the Government (number of phone numbers).

The figure refers to the number of participants expected to be supported by this size town hall.

Item 0006, Voicemail Transcription Service, is priced as a quantity of 4.00 EA, which we read as one unit per event. If possible, please provide the Government's estimated number of voice mails per event.

The total number of estimated voicemails per event is equal to the estimated number of participants per event.

In Item 0003 you require “Two Additional Screeners.” Can you verify that you would like a total of 2 professional screeners per event?

Yes, we would like the vendor to provide two (2) professional screeners per event.

Note: SOW has been updated in response to questions and is also provided via Amendment 0001 on following pages.

B.2 STATEMENT OF WORK (SOW)

A. GENERAL INFORMATION

1. Title of Project: Contract with a Virtual Town Hall vendor

2. Scope of Work: The vendor shall provide all resources necessary to accomplish the deliverables described in the statement of work (SOW), except as may be otherwise specified. The vendor shall provide a platform to conduct large town hall meetings via telephone.

3. Background: This contract is necessary to fulfill federal law (Comprehensive Addiction and Recovery Act Section 921 part a) to conduct town halls for Jesse Brown VAMC.. Jesse Brown VAMC also conducts town hall meetings with special interest groups, such as women Veterans.

4. Performance Period:

Base Period: 10/1/2026 – 9/30/2027

5. Type of Contract: Firm-Fixed-Price

6. Place of Performance: The town halls will be virtual. The vendor will be able to facilitate the town halls without leaving their corporate offices.

B. GENERAL REQUIREMENTS

1. Software must auto dial to provided participants.

2. Software must allow screeners to support user questions.

3. Software must allow host to answer questions.

4. Software must allow up to 10,000 participants.

5. Software shall not require any installation on attendee equipment for use.

C. SPECIFIC MANDATORY TASKS AND ASSOICATED DELIVERABLES

Description of Tasks and Associated Deliverables: The vendor shall provide the specific deliverable described below within the performance period specified in Section A4 of this SOW. Each event will be considered a deliverable. The dates and times for these events will be communicated to the vendor via email no later than ten days before the event’s date.

Base Period of Performance:

Task One: The vendor shall provide a virtual town hall platform to reach patients of Jesse Brown VAMC. The town halls shall begin and end at times specified by Jesse Brown VAMC leadership. The town halls will be capable of hosting < 50k participants. The vendor shall provide two screeners to collect questions before they are asked during the town halls. There will be a total of two (2) town halls at this size capacity, broken out as follows:

· 2 Jesse Brown VAMC Town Halls <50,000 participants Deliverable: Two (2) town hall events for <50,000 participants.

Task Two: The vendor shall provide a virtual town hall platform to reach patients of Jesse Brown VAMC regarding Women’s Health. The town halls shall begin and end at times specified by Jesse Brown VAMC leadership. The town halls will be capable of hosting <10,000 participants. The vendor shall provide two screeners to collect questions before they are asked during the town halls. There will be a total of two (2) town halls at this size capacity.

Deliverable: Two (2) town hall events for <10,000 participants.

Task Three: The vendor shall provide pre-recorded robo-calls to all identified participants prior to each event, regardless of size, in order to advertise the event, provide date and time information and how to a participant may be placed on the do not call list as desired. The total number of events in the base year is four (4). For two (2) of the events, the number of voice mails will be <50,000. For two (2) of the events, the number of voice mails will be <10,000.

Option Year 1-4 Period of Performance:

Task One: The vendor shall provide a virtual town hall platform to reach patients of Jesse Brown VAMC. The town halls shall begin and end at times specified by Jesse Brown VAMC leadership. The town halls will be capable of hosting <50,000 participants. The vendor shall provide two screeners to collect questions before they are asked during the town halls. There will be a total of two (2) town halls at this size capacity, broken out as follows:

· 2 Quarterly Jesse Brown VAMC Town Halls Deliverable One: Two (2) town hall events for <50,000 participants.

Task Two: The vendor shall provide a virtual town hall platform to reach patients of Jesse Brown VAMC regarding Women’s Health. The town halls shall begin and end at times specified by Jesse Brown VAMC leadership. The town halls will be capable of hosting <10,000 participants. The vendor shall provide two screeners to collect questions before they are asked during the town halls. There will be a total of two (2) town halls at this size capacity.

Deliverable: Two (2) town hall events for <10,000 participants.

Task Three: The vendor shall provide pre-recorded robo-calls to all identified participants prior to each event, regardless of size, in order to advertise the event, provide date and time information and how to a participant may be placed on the do not call list as desired. . The total number of events in the base year is four (4). For two (2) of the events, the number of voice mails will be <50,000. For two (2) of the events, the number of voice mails will be <10,000.

D. GOVERNMENT RESPONSIBILITIES

The government is responsible for communicating the needs of Jesse Brown VAMC to the vendor in accordance with Section C. The government is responsible for the content of the town hall meetings.

E. EQUIPMENT

The government will be responsible for its own equipment to access the tele-town hall. The vendor will not be required to provide any equipment, only the services outlined above.