36C25226Q0480 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 06-10-2026 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 3001 Green Bay Road North Chicago IL 60064 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 3001 Green Bay Road North Chicago IL 60064 To all Offerors/Bidders

36C25226Q0480

X X X X

THIS AMENDMENT IS TO ANSWER THE SUBMITTED QUESTIONS FOR RFQ 36C25226Q0480.

***Please see the attached pages for responses to the questions posed.****

MICHELLE KLUG

CONTRACTING OFFICER

QUESTIONS AND ANSWERS FOR 36C25226Q0480

Dorma Kaba Contract

1. Can the Government provide the specific model numbers of the 118 Dormakaba RT+ locks currently installed?

Answer: Product: DormaKaba 79RT Plus Series. Model: RT Plus, with Small Format Interchangeable Core (SFIC) for metal key override.

1. Can the Government provide an inventory list of the lock locations, readers, controllers, and associated hardware for pricing purposes?

Answer: All lock locations are in buildings 123, and building 150 (Fisher House). Building 123 is separated into (2) patient care environments, Hoptel and Dom. Hoptel is half of A-wing with (15) RT Plus locksets, the Dom has (78) RT Plus locksets, and building 150 (Fisher House) has (25) RT Plus locksets.

The (3) computers with community software control the individual spaces, (1) for Hoptel (located in A-wing of building 123), the Dom, which is part of A-wing, B-wing, C-wing, and D-wing, and finally (1) in building 150 (Fisher House). These computers are separate and do not communicate with each other. Also, at the request of building 123 management, B-wing RT Plus locksets were not programmed to community software, at request of staff in building 123 B-wing prefer to use metal key override.

The Laptops with community software have a card programmer to issue access cards (DESFire EV3 RFID cards) to patients, along with HH6 handheld for programming locksets.

The RAC 5 XT’s are in building 123, locations answered in question 3.

1. How many RAC 5XT controllers are included under this requirement?

Answer: Currently there are (5) RAC 5XT’s in building 123, there are (3) in A-wing, (1) in C-wing, (1) in D-wing. Building 150 (fisher house) does not utilize RAC 5 XT’s

1. Are replacement parts expected to be included within the preventive maintenance CLINs, or will replacement parts be ordered separately under the optional repair/replacement CLINs?

Answer: Repair of failed locksets with replacement parts falls under optional CLINs.

1. For the optional CLINs involving lock repairs, lock replacements, and installation of new locksets, does the Government have preferred lock models and configurations?

Answer: The same model currently installed must be RT Plus and compatible with Small Format Interchangeable Core (SFIC). If different models compatible with community software are proposed, the Government will review as necessary.

1. Does the Government currently utilize Dormakaba Community software, and if so, what version is currently installed?

Answer: Community software version 2.3, contractor to update software as stated in SOW 2. B. 14. and 15.

1. Will the contractor be provided remote access to the system for troubleshooting and software support, or will all support activities require on-site coordination?

Answer: The computers are normally off network, and troubleshooting or software support will be on-site.

1. For the required 4-hour emergency response, is remote support acceptable as the initial response provided the issue can be addressed remotely?

Answer: Per the SOW 2. B. 16., “The contractor shall have an emergency response plan that ensures on-site or remote support within 4 hours of incident report.” During an emergency, a response plan is required within 4 hours to ensure system down time is minimized. As per the SOW, if the contractor can assist in resolving issues remotely this is acceptable, however this may not always be sufficient and reliance on remote support only is not acceptable.

1. Are there any known recurring issues, deficient locksets, or controllers that the successful contractor should anticipate supporting during the base period?

Answer: There are no recurring issues, the system is newly installed. Support provided is listed in the SOW.

1. Is there an incumbent contractor currently performing these services? No If so, can the Government provide the current contract number and annual contract value? New Contract Answer: There is no current contractor providing maintenance to the system.

DormaKaba Lock Preventative Maintenance and Repair Services at the Milwaukee VAMC in Milwaukee WI. Base plus 4 option years.