36C25223Q0566 0002.docx

5. PROJECT NUMBER (if applicable)

CODE

7.

ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF

PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE

OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERE

D CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR

OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendmen t, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED

STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF

CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF

SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None Department of Veterans Affairs

GLAC

(69D) 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs

GLAC-MILWAUKEE (69D)

Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25223Q0566 07-14-2023

X x x July 24, 2023 / 10:00 AM Local Time x The purpose of this amendment is to provide corrections and clarifications.

See pages 2-9 below for additional details.

This amendment extends the time to submit quotes to July 24th, 2023 / 10:00AM Local Time.

Corrections and Clarifications Answers that have been struck through (example) reference previous responses and should be disregarded. The revised Statement of Work and Price Schedule are included below.

Q: On the pricing table the quantity is 80 for the "you are here" posters (items, 4,5,6,7). The scope of work references 20 total. Can you please clarify?

A: Yes. 20 copies are required for each building entrance.

A: The quantity for “You are Here” posters is 20. The specific locations will be coordinated with the medical center staff. Line items 5, 6, and 7 have been updated to properly reflect the stanchions for each location.

Q: Should the “You are Here” posters 30” x 40” (Prints section of SOW) or 30” x 60” (LIN description)?

A: 30” x 60” A: 30” x 40”. Line item 0004 has been adjusted accordingly.

See below for Statement of Work and revised Line Items.

B.5 STATEMENT OF WORK

Objective:

Electronic wayfinding will enhance the wayfinding across the Jesse Brown VA Medical Center in order to provide Veterans and visitors with easy-to-read guides and accurate map renderings of the campus. Guides will be available electronically with print options and hard copies that will be found at the entrances of the medical center. Patients and families will be able to obtain interactive information online from the Jesse Brown VA Medical Center website about driving, parking, locations/destinations around campus, and point to point directions. This project will include the use of “QR” (machine readable quick response code) codes on hard copy guides, maps and other patient handouts that can be scanned at any point during a patient’s or visitor’s visit. This will provide up-to-date location information and directions to their next campus destination. Veterans and visitors must see the same floor design that they see on the interactive map on the web and in hard copy format when they arrive to our campus. This provides consistency in the entire wayfinding experience. This will ensure a more positive patient experience. This project must have a maintenance component to assure long term guide accuracy.

Scope:

1. Vendor to conduct site visit to assess best wayfinding approach.

2. Vendor to participate in four or more conference calls or as needed.

3. Vendor to produce aerial photographs of the hospital campus to use as reference for the three-dimensional campus map rendering.

4. Electronic proofs to be sent for review and sent after corrections are made.

5. Vendor to create layout, design and development of visitors guide in the following formats:

A. Electronic interactive map for the desktop/tablet computer and mobile applications- Specifications provided.

B. QR electronic codes on all hard documents for direct access to interactive electronic maps.

C. Point A to point B directions from interactive electronic maps.

D. Capability to print point A to point B directions.

E. 30 - “You are Here” Wall Maps to include directory. Exact number needed will be determined during site visit assessment. The stanchions and other determined locations through consultation with the vendor.

F. Three- “You are Here” Stanchions with “You are Here” graphics on either 1 side or 2 sides, depending on location.

G. Multi-page Campus Map Brochure, no smaller than 12 pages and 7”x9-1/2.”

H. Print 2,500 Campus Map Brochures.

Deliverables or Delivery Schedule:

1. Monthly Conference Calls:

Vendor shall participate in monthly, one-hour conference calls, with date and times mutually agreed upon. More calls if necessary to arrive at accurate end project product.

2. Site Visits:

Vendor to meet with appropriate medical center staff during a medical center visit and review mapping conditions. Jesse Brown VA Medical Center will deliver required floor plans to vendor 2 weeks prior to site visit.

3. Aerial Photographs:

Aerial photographs will be taken by vendor’s photographer. Photographs will be taken on a clear day to ensure exceptional photography. This will be completed by flying the perimeter of the hospital campus at multiple altitudes. Specific date to be mutually agreed upon. A CD containing all the high-resolution images become the property of Jesse Brown VA Medical Center delivered to Contracting Officer’s Representative (COR).

4. Multi-Page Booklet to include:

A. Visually appealing cover that incorporates a photo of the Jesse Brown VA Medical Center or a grouping of photos depicting various hospital scenes and activities.

B. Exterior three-dimensional rendering of hospital campus. This includes parking areas with lines, hospital entrances clearly marked, building labels where necessary, etc.

C. As needed interior floor plans depicting primary destinations with location text labels and wayfinding features including corridors, elevators, stairwells, vending, restrooms, telephones, etc.

D. Alphabetical listing of primary and secondary location/services.

E. Ancillary hospital/visitor information including visiting hours, smoking/cell phone policy, parking information, cafeteria/gift shop hours, etc.

F. Jesse Brown VA Medical Center vicinity map depicting interstate highways, major and secondary thoroughfares, prominent landmarks, hospital clinics (CBOC’s), etc.

G. Minimum dimensions of 7”x 9-1/2”

5. Stanchion – Single Sided or Double Sided:

A. 24.25” W x 72” H (Approximately) B. Natural satin anodized frames (x2) and base C. Digitally printed graphics on the front or back of the stanchion D. Brochure holders to hold the printed campus map booklets E. Decorative wooden laminate

6. Proofs:

A. Vendor creates layout, design, and development of a full color visitor map in the following formats as first proofs, which will be delivered to Jesse Brown VA Medical Center for review:

i. Three Multi-page Campus Map Brochures, 7” x 9-1/2” Self-Cover Booklet in hard-copy form. All future proofs will be sent digitally through email.

ii. First proof will be sent as a digital proof for the “You are Here” wall maps. All future proofs will be sent digitally through email.

7. Prints:

A. Quantity: 2,500- Multi-Page Campus Map Brochure.

B. Quantity: 2,500- 8 1/2" x 11" Front and Back Campus Map C. Quantity: 20- “You are Here” Wall Maps with Directory to be printed on 30x40 satin photo print with satin lamination.

B. All printed material will be delivered 30 days after the Final Proof Notice has been signed.

8. Template File:

Template formatted as a high-resolution PDF becomes the property of Jesse Brown VA Medical Center. Template must be delivered to Jesse Brown VA Medical Center within 30 days of final proof acceptance by Jesse Brown VA Medical Center team. Vendor retains copy of Illustrator file.

9. Interactive Map on the Web:

Features of the Desktop/Tablet and Mobile Devices Interactive map will include:

A. Interactive 3-D Renderings and Floor Plans.

B. Standard HTML5 (Compatible on HTML5 browsers).

C. Point A to Point B navigation for mobile devices and desktop.

D. Show Veterans and visitors the best entrance and parking areas based on their destination (desktop).

E. Provide route markers through our hospital to show patients how to get to their requested destination.

F. Incorporate specialty service information, static pictures, videos, and hyperlinks (desktop).

G. Use roll-overs to display instant information for a building (desktop).

H. Help patients become more comfortable with the logistics of the Jesse Brown VA Medical Center, increasing the Patient Experience.

I. Provide directions using specific landmarks if needed. Measurements are not to be used because most people cannot keep up with distance.

J. Each floor design on the interactive map will be identical to the hard copy maps that are provided to Jesse Brown VA Medical Center. The interactive map will include floor designs similar to blueprints that are visually appealing and easy to understand. Blueprints are not acceptable on the interactive map.

K. Floor maps and directions can be printed (B&W or color) so the Veteran and visitor can bring the map with them to see exactly how to get to the department.

L. Veteran and visitors will be able to send the directions and floor images to their mobile phone as they view the interactive map on the desktop version. The phone number will not be distributed or collected for any other purpose.

M. Quick Response (QR) Codes will link hard copy maps, brochures, and “you are here” signage to the interactive tool.

10. Yearly Software Maintenance:

Agreement will be offered to Jesse Brown VA Medical Center to include the following:

A. Software updates as part of the maintenance agreement.

B. Software to remain on the vendors server in order to perform edits very quickly.

C. All edits made to the interactive map on the web will also be made to the hard copy maps at the same time. This will ensure that reprints will have the latest changes to the campus maps.

D. 10 hours of edits per year are included in yearly software maintenance agreement.

E. The maintenance agreement will be made available for at least 5 years.

Government Furnished Equipment and Government Furnished Information:

The Jesse Brown VA Medical Center will provide floor plans for the vendor to utilize.

Security:

Vendor during on-site visit will obtain visitors badge from the check-in desk at the front of the Ogden entrance.

B.6 PRICE/COST SCHEDULE

ITEM INFORMATION

INTERACTIVE MAP ON DESKTOP/MOBILE

Contract Period: Base POP Begin:

POP End:

PRINCIPAL NAICS CODE: 541430 - Graphic Design Services PRODUCT/SERVICE CODE: T016 - Photo/Map/Print/Publication - Audio/Visual

12-page Campus Booklet

POP Begin:

POP End:

8 1/2" x 11" Front and Back Campus Map

POP Begin:

POP End:

"You are here" Wall Map with Directory Posters- 30x40 print on photo satin print with satin lamination

POP Begin:

POP End:

"You are Here" Stanchion at Ogden entrance

POP Begin:

POP End:

"You are Here" Stanchion at Damen entrance

POP Begin:

POP End:

"You are Here" Stanchion at Taylor building by Canteen

POP Begin:

POP End:

"You are Here" Wall Maps- File only

POP Begin:

POP End:

Annual Maintenance and Support Contract Period: Option 1 POP Begin:

POP End:

Annual Maintenance and Support Contract Period: Option 2 POP Begin:

POP End:

Annual Maintenance and Support Contract Period: Option 3 POP Begin:

POP End:

Annual Maintenance and Support Contract Period: Option 4 POP Begin:

POP End:

GRAND TOTAL