36C25222Q0680 0001.docx
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- Solicitation number
- 36C25222Q0680
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This document provides the statement of work for a solicitation issued by the Department of Veterans Affairs for equipment maintenance services. The contractor shall provide preventative maintenance and unlimited emergency repairs for all equipment listed in Attachment 1 located at the VA Illiana Health Care System in Danville, Illinois. The base period of performance is from September 1, 2022 through August 31, 2023 with four one-year option periods. The contractor must respond to emergency repair calls within 48 hours and meet 95% equipment uptime requirements. Semi-annual preventative maintenance is required along with technical support and documentation of all services performed.
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| File | Type | Posted |
|---|---|---|
| C03 - Attachment 1 - Equipment List.docx | DOCX document | |
| 36C25222Q0680_2.docx | DOCX document |
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5. PROJECT NUMBER (if applicable)
CODE
7. ADMINISTERED BY
2. AMENDMENT/MODIFICATION NUMBER
CODE
6. ISSUED BY
8. NAME AND ADDRESS OF CONTRACTOR
4. REQUISITION/PURCHASE REQ. NUMBER
3. EFFECTIVE DATE
9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED
PAGE OF PAGES
10A. MODIFICATION OF CONTRACT/ORDER NUMBER
10B. DATED
BPA NO.
1. CONTRACT ID CODE
FACILITY CODE
CODE
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
E. IMPORTANT:
is extended,
(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.
12. ACCOUNTING AND APPROPRIATION DATA
(REV. 11/2016)
is required to sign this document and return ___________ copies to the issuing office.
is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.
15C. DATE SIGNED
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER
Contractor
16C. DATE SIGNED
14. DESCRIPTION OF AMENDMENT/MODIFICATION
16B. UNITED STATES OF AMERICA
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER
16A. NAME AND TITLE OF CONTRACTING OFFICER
15B. CONTRACTOR/OFFEROR
STANDARD FORM 30
PREVIOUS EDITION NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)
(If required)
(SEE ITEM 11)
(SEE ITEM 13)
(X)
CHECK
ONE
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
(Signature of person authorized to sign) (Signature of Contracting Officer)
36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101
Milwaukee WI 53214-1476
36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101
Milwaukee WI 53214-1476 To all Offerors/Bidders
36C25222Q0680
X
695-3620160-133-825500-2520 0100555Y1
X one (1) Emergency repair service response time has been corrected from twenty-four hours to forty-eight hours in Section 7.3 - Emergency Repair Service in the Statement of Work on page 28 of the solicitation.
Please see continuation page for details.
All other terms and conditions remain the same.
Quotes due Friday, July 29, 2022 at 10:00am Local (Central) Time
Susan Pashlolk Contracting Officer
CONTINUATION PAGE
ORIGINAL STATEMENT OF WORK:
STATEMENT OF WORK
VA Illiana Health Care System Steris Sterile Processing Service (SPS) Equipment Maintenance
1. SCOPE:
Contractor shall furnish all parts, labor, supervision, travel expenses, tools, equipment, and expertise necessary to provide preventative maintenance and unlimited emergency repairs on all equipment listed in Attachment 1 (Equipment List) in strict accordance with all schedules, specifications, terms, conditions and provisions of this contract.
2. CONTRACT PERIOD:
Contract base period shall be 09/01/2022 through 08/31/2023 with renewal options for four (4) additional years.
3. CONFORMANCE STANDARDS:
Contract service shall ensure that the equipment functions in conformance with the latest published edition of applicable industry standards, including but not limited to the National Electric Code (NEC), National Fire Protection Association (NFPA-99), Underwriters Laboratories (UL), Occupational Safety and Health Administration (OSHA), Veterans Affairs (VA), Center for Devices and Radiological Health (CDRH), Federal, State, and local codes. Equipment defined herein shall be maintained in accordance with the manufacturer's standards/specifications. Preventative Maintenance (PM) inspection/repair procedures shall be in accordance with the manufacturer's specifications and schedule for PM's.
4. OPERATIONAL UPTIME REQUIREMENTS:
The equipment shall be operable and available for use 95% of the normal operating hours of the equipment as detailed in Paragraph 5, HOURS OF COVERAGE. Downtime shall be computed from notification of problem during normal work hours. Scheduled maintenance shall be excluded from downtime. Normal work hours are listed below Monday through Friday, excluding National holidays. Operational Uptime shall be computed during a month-long time period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action.
5. HOURS OF COVERAGE:
· Hours of work for preventative maintenance and emergency repairs are defined as Monday through Friday, 8:00 AM to 5:00 PM local time, excluding National Holidays. However, if the work must be performed outside of normal business hours, the contractor shall obtain prior approval from the Contracting Officer’s Representative (COR) or his/her designee. If such work falls on a National Holiday (Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day or Thanksgiving), service will be paid separate from this contract. These hours shall be charged at the prevailing contractor non-business travel and labor rates. An obligation number shall be obtained prior to commencement of service. Service performed outside of the normal hours of operation at the request of the Contractor field service engineer (FSE) shall be considered service during normal hours of coverage. Work outside of prescribed hours shall be approved by the COR or his/her designee.
National holidays observed by the VAMC are:
| New Years' Day | Labor Day | |
| Memorial Day | Thanksgiving Day | |
| Independence Day | Christmas Day |
· Unlimited technical support via phone and email during normal working hours, Monday through Friday, 8:00 AM to 5:00 PM Local Time, excluding National Holidays. A response time within two (2) hours is required during specified times for technical support service calls.
NOTE: All hardware and software updates and upgrade installations shall be scheduled and performed outside normal hours of coverage at no additional charge to the Government (unless it would be detrimental to equipment up-time; to be determined by the COR). Government shall provide software/hardware upgrade/update.
6. PREVENTATIVE MAINTENANCE:
1. The Contractor shall perform semi-annual (typically March and September) preventative maintenance, at minimum, but more often if it is required to keep the equipment operating to original manufacturer specifications. A Field Service Report (FSR) shall be supplied to the COR at the completion of each preventative maintenance procedure (See Documentation/Reports section).
1. The Contractor shall initial its completion on the service report at each preventative maintenance visit. At the completion of the service, the Contractor shall present a service ticket indicating the service(s) performed and the parts that were used.
1. Preventative maintenance procedures shall include the following:
2. Cleaning of equipment (not housekeeping)
2. Completing field service updates for operational and reliability engineering change notices
2. Calibrating and lubricating the equipment
2. Performing remedial maintenance of non-emergent nature
2. Testing and replacing faulty and worn parts
2. Inspecting/replacing electrical wiring and cables for ware and fraying
2. Inspecting all mechanical components, including, but not limited to, cables and mounting hardware, chains, belts, bearings and tracks, interlocks, clutches and motors for mechanical integrity, safety and performance to specifications
2. Returning the equipment to operating condition defined in specifications
2. Replacing any labels, decals or warning tags that are not legible
2. Providing documentation of services performed
1. The contractor shall be responsible for providing all necessary chemicals and equipment for this process. Any water hoses available in the area may be used by the contractor. The contractor shall adhere to all personal protective equipment (PPE). The contractor shall be responsible for maintaining the area’s environment, which shall include, but is not limited to, cleaning supplies and materials needed to erect and disassemble barriers. Barriers shall be utilized to maintain separation of clean and dirty environments. Barriers shall be of a clean, non-porous material.
1. The Contractor shall remove from the facility all excess materials, trash, debris, and barriers generated as a result of their services.
1. M!Links Software subscription to include all updates, patches, and remote troubleshooting.
1. All exceptions to the Preventative Maintenance Inspection schedule shall be arranged and approved in advance with the Contracting Officer (CO).
7. EMERGENCY REPAIR SERVICE:
1. Service shall consist of maintaining the equipment in accordance with the Conformance Standards Section. Repair service shall consist of replacing parts, calibration, cleaning, oiling, adjusting and maintaining the equipment, except those services necessitated by accident, fire or abuse.
1. The COR or his/her designee have the authority to approve/request a service call from the Contractor.
1. Response Time: The Contractor’s FSE shall respond with a phone call to the COR within two (2) hours after receipt of notification in an effort to correct the problem by phone. If the problem cannot be corrected by phone, the FSE shall commence work (on-site physical response) within twenty-four (24) hours (or next business day or holiday if over weekend) after receipt of notification and shall proceed progressively to completion without undue delay.
8. PARTS:
The Contractor shall furnish all parts as necessary to maintain the equipment, covered by this contract, in accordance with the Conformance Standards Section. The Contractor stipulates that he/she has ready access to new standard parts (manufactured, supplied by the manufacturer). All parts supplied shall be of current manufacture and have full compatibility with existing equipment. Documentation of intended parts source(s) shall be provided to the COR or his/her designee upon request.
9. DOCUMENTATION/REPORTS:
An FSR shall be provided to the COR’s office, Biomedical Engineering Building 102-108E, at the completion of each field service call, to be delivered no less than five (5) business days from completion of maintenance or repair. FSRs shall include written evidence of performance of all procedures and tests as required by the manufacturer. They shall include itemized parts and labor, the name of the FSE who performed services, date(s) of service, description of problem, and final report of actions taken to remedy problem. Contractor shall initial its completion on the service report at each preventative maintenance visit. Copies of all field service reports shall be on file in Facilities Management Service prior to invoice certification for payment.
10. SAFETY REQUIREMENTS:
In the performance of this contract, the Contractor shall take such safety precautions, including COVID-19 required PPE, as the CO may determine to be reasonably necessary to protect the lives and health of occupants of the building. The CO shall notify the Contractor of any safety issues and the action necessary to correct these issues. Such notice, when served on the Contractor or his representative at the work site shall be deemed sufficient for the corrective actions to be taken. If the Contractor fails or refuses to comply promptly, the CO may issue an order stopping all or part of the work and hold the Contractor in default.
Contractor shall take all necessary precautions to protect persons and property from damage during performance of this contract. Contractor shall be responsible for any injury to himself or his employees, or others, as well as for any damage to personal property that occurs during the performance of this contract that is caused by him/her or his/her employee’s fault or negligence. The Contractor shall maintain personal liability and property damage insurance prescribed by the laws of the State of Illinois.
CHANGED TO:
STATEMENT OF WORK
VA Illiana Health Care System Steris Sterile Processing Service (SPS) Equipment Maintenance
11. SCOPE:
Contractor shall furnish all parts, labor, supervision, travel expenses, tools, equipment, and expertise necessary to provide preventative maintenance and unlimited emergency repairs on all equipment listed in Attachment 1 (Equipment List) in strict accordance with all schedules, specifications, terms, conditions and provisions of this contract.
12. CONTRACT PERIOD:
Contract base period shall be 09/01/2022 through 08/31/2023 with renewal options for four (4) additional years.
13. CONFORMANCE STANDARDS:
Contract service shall ensure that the equipment functions in conformance with the latest published edition of applicable industry standards, including but not limited to the National Electric Code (NEC), National Fire Protection Association (NFPA-99), Underwriters Laboratories (UL), Occupational Safety and Health Administration (OSHA), Veterans Affairs (VA), Center for Devices and Radiological Health (CDRH), Federal, State, and local codes. Equipment defined herein shall be maintained in accordance with the manufacturer's standards/specifications. Preventative Maintenance (PM) inspection/repair procedures shall be in accordance with the manufacturer's specifications and schedule for PM's.
14. OPERATIONAL UPTIME REQUIREMENTS:
The equipment shall be operable and available for use 95% of the normal operating hours of the equipment as detailed in Paragraph 5, HOURS OF COVERAGE. Downtime shall be computed from notification of problem during normal work hours. Scheduled maintenance shall be excluded from downtime. Normal work hours are listed below Monday through Friday, excluding National holidays. Operational Uptime shall be computed during a month-long time period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action.
15. HOURS OF COVERAGE:
· Hours of work for preventative maintenance and emergency repairs are defined as Monday through Friday, 8:00 AM to 5:00 PM local time, excluding National Holidays. However, if the work must be performed outside of normal business hours, the contractor shall obtain prior approval from the Contracting Officer’s Representative (COR) or his/her designee. If such work falls on a National Holiday (Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day or Thanksgiving), service will be paid separate from this contract. These hours shall be charged at the prevailing contractor non-business travel and labor rates. An obligation number shall be obtained prior to commencement of service. Service performed outside of the normal hours of operation at the request of the Contractor field service engineer (FSE) shall be considered service during normal hours of coverage. Work outside of prescribed hours shall be approved by the COR or his/her designee.
National holidays observed by the VAMC are:
| New Years' Day | Labor Day | |
| Memorial Day | Thanksgiving Day | |
| Independence Day | Christmas Day |
· Unlimited technical support via phone and email during normal working hours, Monday through Friday, 8:00 AM to 5:00 PM Local Time, excluding National Holidays. A response time within two (2) hours is required during specified times for technical support service calls.
NOTE: All hardware and software updates and upgrade installations shall be scheduled and performed outside normal hours of coverage at no additional charge to the Government (unless it would be detrimental to equipment up-time; to be determined by the COR). Government shall provide software/hardware upgrade/update.
16. PREVENTATIVE MAINTENANCE:
1. The Contractor shall perform semi-annual (typically March and September) preventative maintenance, at minimum, but more often if it is required to keep the equipment operating to original manufacturer specifications. A Field Service Report (FSR) shall be supplied to the COR at the completion of each preventative maintenance procedure (See Documentation/Reports section).
1. The Contractor shall initial its completion on the service report at each preventative maintenance visit. At the completion of the service, the Contractor shall present a service ticket indicating the service(s) performed and the parts that were used.
1. Preventative maintenance procedures shall include the following:
9. Cleaning of equipment (not housekeeping)
9. Completing field service updates for operational and reliability engineering change notices
9. Calibrating and lubricating the equipment
9. Performing remedial maintenance of non-emergent nature
9. Testing and replacing faulty and worn parts
9. Inspecting/replacing electrical wiring and cables for ware and fraying
9. Inspecting all mechanical components, including, but not limited to, cables and mounting hardware, chains, belts, bearings and tracks, interlocks, clutches and motors for mechanical integrity, safety and performance to specifications
9. Returning the equipment to operating condition defined in specifications
9. Replacing any labels, decals or warning tags that are not legible
9. Providing documentation of services performed
1. The contractor shall be responsible for providing all necessary chemicals and equipment for this process. Any water hoses available in the area may be used by the contractor. The contractor shall adhere to all personal protective equipment (PPE). The contractor shall be responsible for maintaining the area’s environment, which shall include, but is not limited to, cleaning supplies and materials needed to erect and disassemble barriers. Barriers shall be utilized to maintain separation of clean and dirty environments. Barriers shall be of a clean, non-porous material.
1. The Contractor shall remove from the facility all excess materials, trash, debris, and barriers generated as a result of their services.
1. M!Links Software subscription to include all updates, patches, and remote troubleshooting.
1. All exceptions to the Preventative Maintenance Inspection schedule shall be arranged and approved in advance with the Contracting Officer (CO).
17. EMERGENCY REPAIR SERVICE:
1. Service shall consist of maintaining the equipment in accordance with the Conformance Standards Section. Repair service shall consist of replacing parts, calibration, cleaning, oiling, adjusting and maintaining the equipment, except those services necessitated by accident, fire or abuse.
1. The COR or his/her designee have the authority to approve/request a service call from the Contractor.
1. Response Time: The Contractor’s FSE shall respond with a phone call to the COR within two (2) hours after receipt of notification in an effort to correct the problem by phone. If the problem cannot be corrected by phone, the FSE shall commence work (on-site physical response) within forty-eighty (48) hours (or next business day or holiday if over weekend) after receipt of notification and shall proceed progressively to completion without undue delay.
18. PARTS:
The Contractor shall furnish all parts as necessary to maintain the equipment, covered by this contract, in accordance with the Conformance Standards Section. The Contractor stipulates that he/she has ready access to new standard parts (manufactured, supplied by the manufacturer). All parts supplied shall be of current manufacture and have full compatibility with existing equipment. Documentation of intended parts source(s) shall be provided to the COR or his/her designee upon request.
19. DOCUMENTATION/REPORTS:
An FSR shall be provided to the COR’s office, Biomedical Engineering Building 102-108E, at the completion of each field service call, to be delivered no less than five (5) business days from completion of maintenance or repair. FSRs shall include written evidence of performance of all procedures and tests as required by the manufacturer. They shall include itemized parts and labor, the name of the FSE who performed services, date(s) of service, description of problem, and final report of actions taken to remedy problem. Contractor shall initial its completion on the service report at each preventative maintenance visit. Copies of all field service reports shall be on file in Facilities Management Service prior to invoice certification for payment.
20. SAFETY REQUIREMENTS:
In the performance of this contract, the Contractor shall take such safety precautions, including COVID-19 required PPE, as the CO may determine to be reasonably necessary to protect the lives and health of occupants of the building. The CO shall notify the Contractor of any safety issues and the action necessary to correct these issues. Such notice, when served on the Contractor or his representative at the work site shall be deemed sufficient for the corrective actions to be taken. If the Contractor fails or refuses to comply promptly, the CO may issue an order stopping all or part of the work and hold the Contractor in default.
Contractor shall take all necessary precautions to protect persons and property from damage during performance of this contract. Contractor shall be responsible for any injury to himself or his employees, or others, as well as for any damage to personal property that occurs during the performance of this contract that is caused by him/her or his/her employee’s fault or negligence. The Contractor shall maintain personal liability and property damage insurance prescribed by the laws of the State of Illinois.
Contractor shall furnish all parts, labor, supervision, travel expenses, tools, equipment, and expertise necessary to provide preventative maintenance and unlimited emergency repairs on all equipment listed in Attachment 1 (Equipment List) in strict accordance with all schedules, specifications, terms, conditions and provisions of this contract. Equipment is located at the VA Illiana Health Care System in Danville, IL. The contract is for a base year plus four option years of coverage. The base period of performance shall be from September 1, 2022 through August 31, 2023.
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