36C25026R0012 0001.docx

36C25026R0012 0001

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 03/27/2026 None Department of Veterans Affairs Network Contracting Office 10 24 Frank Lloyd Wright Drive Lobby M, Suite M2200 Ann Arbor, MI 48105 Department of Veterans Affairs Network Contracting Office 10 24 Frank Lloyd Wright Drive Lobby M, Suite M2200 Ann Arbor, MI 48105 To all Offerors/Bidders

36C25026R0012 03-13-2026

X X X See CONTINUATION Page The purpose of this amendment is to answer questions received by Contractors in response to the solicitation.

See Page 2 for beginning of Questions and Answers.

Kristina L. Peart Contracting Officer

CONTINUATION PAGE

Question: B.4 Price/Cost Schedule Information. The maximum contract value for Indiana ($10.1MM) is significantly larger than Michigan ($6.7MM). The expected volumes for MI are significantly higher than Indiana, which has us questioning if these maximum values are correct or may have inadvertently been switched. Are these maximum contract values correct?

Answer: Maximum Contract Value: The maximum value for Indiana is $6,700,000.00. The maximum contract value for Michigan is $10,100,000.00.

Question: Payments under this new contract are being shifted to the Tungsten system. We currently invoice the VA weekly because of the volume associated with our contract(s) which has historically been required under the existing contract. This contract states that billing will be monthly, which will significantly strain financial resources on any small business concern. Why was this change made and can the solicitation be amended so this contract provides for weekly invoices?

Answer: 2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears via tungsten:

INVOICING @ B.3 – Is removed in its entirety.

is Replaced by:

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

All Payments will be made through use of Government Purchase Card (GPC) Purchasing Agents in prosthetics will be responsible for placing GPC orders weekly.

3. INVOICES: Invoices shall be submitted in arrears via tungsten:

Question: Previous contracts have required the government to provide network printers to the optical shop locations, but this requirement does not include printers. Why are printers not included?

Answer: Multi-function devices will be available for use by dispensing contractors per OI&T guidelines. Printers will not be provided.

Question: Is there any incumbent/recompete or this is a brand-new project.

Answer: Currently there are two (2) incumbents.

L &S Optical, Inc., 30 1st St. SW, Carmel, IN 46032 currently has all the Indiana Sites.

Steven Schaller Optician, LLC, 25360 Thompson Rd., Perrysburg, OH 43551 currently has all the Michigan Sites.

Question: Will offers be evaluated on a per-site basis, or as a bundled multi-location award?

Answer: This is addressed in the instructions to offerors E.1 Instructions to Offerors

Question: Are there estimated patient volumes or workload expectations available for each facility?

Answer: The estimated volumes are listed in the price schedule.

Question: Will the pricing structure be based on a fixed monthly rate, per patient , or another model?

Answer: Fixed per dispensed rate.

Question: Section B.5 Price/Cost Schedule – The quantity listed for CLINs 1011, 2011, 3011, 4011 and 5011 is only 1. Is this correct?

Answer: Hoosier VA Clinic, 1496 West Hoosier Blvd., Peru, IN is not currently dispensing at this location and the line items are used as a place holder until the facility starts dispensing services.

Question: Section B.5 Price/Cost Schedule – The quaintly listed for CLINs 1002, 2002, 3002, 4002 and 5002 differ from quantity listed in Paragraph 4.0.3 Facilities of the PWS. Which is correct?

Answer: The quantity listing in CLINs 1002, 2002, 3002, 4002 and 5002 are correct.

Question: The total quantities listed for Indiana in paragraph 4.03 Facilities does not equal the quantities listed for each location. Which numbers are correct?

Answer: Th quantities in Section B.5 Price/Cost Schedule are correct.

Question: In PWS 5.0.2 Specific Task #2 second bullet, the government reservices the right to ship completed glasses directly to the veteran. How will those that are shipped be reported to the on site contractor who entered the order? Will these eyeglasses be counted as being dispensed by the Contractor?

Answer: They are reported by each order entry. These will be counted as dispenses by the Contractor.

Question: Do the VA facilities listed in the solicitation have a central activity for mailing services with the USPS? If so, can the Contractor utilize them?

Answer: No - the facilities do not have USPS access for Contractors to utilize.

Question: In PWS 5.0.3 Specific Task #3 first bullet. Is the requirement for Patient Satisfaction Surveys 50 per month for the entirety of the work locations, or is each site to meet the goal of 50 surveys?

Answer: 50 surveys per month for the entirety of all work locations.

Question: The Submission of Offer Technical Factors/Information Factor 1 – Technical Capability Performance Plan page 101 of 112 requires each offeror to “Describe the credentials…” and “Evidence of all employees training…” This provides an incumbent contractor with an unfair advantage, as the incumbent has all opticians currently on staff while a competing company will have to hire staff. The competing company will not know who its employees are until after award. Will the government consider changing this requirement to “Describe the credentials, education, and/or experience that the Contractor will require of the primary program manager and opticians and how those qualification will be vetted to ensure appropriate training, certifications, and competencies are held by new employees”?

Answer: The Program manager requirement will remain and a description of the credentials, education, and/or experience for the Opticians will be acceptable.

Question: For optician certifications, does the Government require certifications from both the American Board of Opticianry (ABO) and the National Contact Lens Examiner (NCLE)?

Answer: Contractor is responsible to comply with each states regulations regarding opticians.

Question: As the parent company of legally independent entities, all of which qualify separately and combined as Small Businesses. Can we subcontract to these entities or does the contract require sub to “veteran” etc. owned entities specifically?

Answer: A small business may sub-contract to any entities that are similarly situated and remain in compliance with sub-contracting regulations.

Question: It seems that funds aren’t necessarily going to be available past September 30th, is there any further info you can provide in regard to that? Are funds expected to be received/what do you personally think?

Answer: As with any Government contract funds are appropriated by Congress and each fiscal year end September 30. Some service contracts cross fiscal years for non-severable services.

Question: What is the historical annual workload (units) per site?

Answer: The estimates in the price schedule are based on historical workload. See attached IN and MI Historical Trends.

Question: What staffing levels are currently being utilized at each facility?

Answer: Each vendor determines their own staffing levels based on facility needs and change when needed.

Question: Are ABO-certified opticians required, or are trained optical technicians acceptable?

Answer: See question above regarding certifications.

See attached document: IN and MI Historical Trends Dispensary.

VISN 10 IN & MI Optical Dispensing Service