36C25026Q1005 0002.pdf
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- Solicitation number
- 36C25026Q1005
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This document is an Amendment No. 0002 to a Request for Quotation (RFQ) for Integrated Pest Management services at the Saginaw VA Medical Center in Saginaw, Michigan. The amendment, effective October 7, 2026, updates the price/cost schedule and Performance Work Statement (PWS) and provides responses to industry questions.
The contract is a firm fixed-price award set aside for Service-Disabled Veteran Owned Small Businesses (SDVOSBs) with a guaranteed minimum of $40,000.00 in the first fiscal year and a maximum total contract value of $280,000.00 across one base year (November 1, 2026 through October 31, 2027) and four option years. The NAICS code is 561710 with a $17.5 million small business size standard. Contractors must provide monthly integrated pest management services, including inspections, monitoring, and treatment for structural pests, flying insects, rodents, birds, and other vertebrate/aquatic pests. Mosquito control has been explicitly removed from scope. Services include weekly inspections on Wednesdays (8:00 a.m. to 4:30 p.m.) during normal business hours, with emergency callback response within two hours and routine callback response within eight hours, both at no additional cost. Key amendments clarify that CLINs 0002 and 0003 (and their option-year equivalents) are non-priced header lines with pricing entered only on sub-CLINs (AA-AC) representing specific event types such as bed bug remediation and live animal removal. The contractor must possess current Michigan pest control business licensure and employ licensed and certified pesticide applicators in Michigan; all licensure must be active at time of quote submission. The facility covers 334,522 square feet across multiple buildings including the main hospital, administrative offices, warehouse, and utility stations. Required deliverables include comprehensive IPM plans, detailed service reports within one business day, quarterly pest sighting and pesticide application reports, and annual historical trending reports. All pesticides must be EPA-registered and labeled for healthcare environments, and contractor personnel require background checks and VA access badges.
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5. PROJECT NUMBER (if applicable)
CODE 7. ADMINISTERED BY
2. AMENDMENT/MODIFICATION NUMBER
CODE
6. ISSUED BY
8. NAME AND ADDRESS OF CONTRACTOR
4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE
9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED
PAGE OF PAGES
10A. MODIFICATION OF CONTRACT/ORDER NUMBER
10B. DATED
BPA NO. 1. CONTRACT ID CODE
FACILITY CODE CODE
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
E. IMPORTANT:
is extended,
(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.
12. ACCOUNTING AND APPROPRIATION DATA
(REV. 11/2016)
is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.
15C. DATE SIGNED
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER
Contractor
16C. DATE SIGNED
14. DESCRIPTION OF AMENDMENT/MODIFICATION
16B. UNITED STATES OF AMERICA
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER
15B. CONTRACTOR/OFFEROR
STANDARD FORM 30 PREVIOUS EDITION NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.243
(Type or print) (Type or print)
(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
(Number, street, county, State and ZIP Code)
(If other than Item 6)
(Specify type of modification and authority)
(such as changes in paying office, appropriation date, etc.)
(If required)
(SEE ITEM 11)
(SEE ITEM 13)
(X)
CHECK
ONE
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
(Signature of person authorized to sign) (Signature of Contracting Officer)
1 29
0002 10-07-2026
655-27-1-6065-0004
36C250
Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 325 Indianapolis IN 46240-4628
36C250
Department of Veterans Affairs Network Contracting Office 10 8888 Keystone Crossing Suite 325 Indianapolis IN 46240-4628
To all Offerors/Bidders
36C25026Q1005
09-24-2026
X
X X
See CONTINUATION Page
X
a. The purpose of this solicitation amendment is to answer questions from industry and share updated Price/Schedule and
PWS.
b. Price/Schedule and PWS are provided on the next page (s).
c. Questions and answers are provided on the next page (s).
Joshua Kovar Contracting Officer
CONTINUATION PAGE
A.1 PRICE/COST SCHEDULE
The guaranteed minimum only applies to the Federal Government Fiscal Year in which the contract is awarded. The guaranteed minimum of this contract is $40,000.00. The guaranteed amount shall be expended in the initial fiscal year in which this contract is awarded or funding is obligated. The maximum total value of the contract, inclusive of the base period and all options exercised, shall not exceed $280,000.00
Individual task orders shall be funded annually. The Contracting Officer is the only authorized individual that can place annual task orders against this contract for the estimated number of services for the specific timeframe, and the task orders shall be issued to the contractor. Offerors shall offer pricing for the entire estimated quantity for each CLIN.
Task order minimums and maximums are addressed in clause 52.216-19.
Some items listed below are estimated quantities: CLINS/SLINS 0002 (AA-AC), 0003 (AA-AC), 2002 (AA-AC), 2003 (AA-AC), 3002 (AA-AC), 3003 (AA-AC), 4002 (AA-AC), and 4003 (AA-AC).
Vendor shall invoice monthly, for ONLY actual services rendered. DO NOT perform other than those identified, unless the ACO has issued a modification to the contract to add a CLIN for that specific action. Contractor shall invoice for actual performance and shall invoice by CLINs/SLINs on all Tungsten Network invoices.
ITEM INFORMATION
ITEM
NUMBER
DESCRIPTION OF
SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
12.00 MO __________________ __________________
Saginaw VAMC Integrated Pest Management - Monthly Service
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services PRODUCT/SERVICE CODE: S207 - Housekeeping - Insect/Rodent Control
Saginaw VAMC Pest Control, Additional Services (Normal Business
Hours)
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0002AA
6.00 EA __________________ __________________
Saginaw VAMC – Pest Control (Normal Business Hours)
BedBug Remediation – Estimated Qty: 6 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0002AB
2.00 EA __________________ __________________
Live Animals/Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0002AC
Bugs/Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Saginaw VAMC Pest Control, Additional Services (Nights and
Weekends)
Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0003AA
Saginaw VAMC – Pest Control (Nights and Weekends)
Estimated Quantity, Not to Exceed, Bill for Actual Use Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0003AB
Live Animals / Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
0003AC
Bugs / Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use Contract Period: Base POP Begin: 11-01-2026 POP End: 10-31-2027 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Hours) Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1002AA
Bed Bug Remediation – Estimated Qty: 6 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1002AB
Live Animals/Birds – Estimated Qty: 6 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1002AC
Bugs/Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Weekends) Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1003AA
BedBug Remediation – Estimated Qty: 2 Per Year
Contract Period: Option 1
POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1003AB
Live Animals / Birds Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
1003AC
Bugs / Cockroaches Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use Contract Period: Option 1 POP Begin: 11-01-2027 POP End: 10-31-2028 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Hours) Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
2002AA
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
2002AB
Live Animals/Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
2002AC
Bugs/Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Weekends) Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
2003AA
BedBug Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control
2003AB
Live Animals / Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
2003AC
Bugs / Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 2 POP Begin: 11-01-2028 POP End: 10-31-2029 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Hours) Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
3002AA
BedBug Remediation – Estimated Qty: 6 Per Year
Contract Period: Option 3
POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
3002AB
Live Animals / Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
3002AC
Bugs/Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Weekends) Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
3003AA
BedBug Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control
3003AB
Live Animals / Birds Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
3003AC
Bugs / Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 3 POP Begin: 11-01-2029 POP End: 10-31-2030 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Hours) Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4002AA
BedBug Remediation – Estimated Qty: 6 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030
POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4002AB
Live Animals/Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4002AC
Bugs/Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
Weekends) Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4003AA
BedBug Remediation – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4003AB
Live Animals / Birds – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
4003AC
Bugs / Cockroaches – Estimated Qty: 2 Per Year Estimated Quantity, Not to Exceed, Bill for Actual Use
Contract Period: Option 4 POP Begin: 11-01-2030 POP End: 10-31-2031 PRINCIPAL NAICS CODE: 561710 - Exterminating and Pest Control Services
GRAND TOTAL __________________
Questions
1. Amendment 0001 (Answers 4 and 6) confirms that CLINs 0002 and 0003 are non-priced primary lines and that "12.00 MO" reflects the period of performance rather than the quantity of services.
Answer 7 also corrects the estimated quantities in the descriptions for CLINs 0003AA, 1002AB, and 2002AC.
Will the Government issue an updated Price Schedule reflecting these changes?
A. The government will issue an updated price schedule reflecting these changes. Please price using the corrected quantities provided in the amendment. Leave non-priced CLINs blank, as directed.
2. If an updated Price Schedule will not be issued, can the Government confirm that offerors should price the sub-CLINs using the corrected quantities provided in Amendment 0001 (Answer 7) and leave the non-priced primary lines (CLINs 0002 and 0003) blank?
A. Correct, leave the non-priced primary lines blank.
3. Amendment 0001 (Answer 15) states that "8.C. Mosquito info is removed from PWS." Can the Government confirm that mosquito control is removed from the scope of this contract in its entirety, including any other PWS sections, pest lists, or CLINs that reference mosquitoes?
A. That is correct Mosquito info is removed from PWS.
4. Will the Government issue a revised PWS and a conformed copy of the solicitation that incorporate all changes made in Amendment 0001?
A. Yes the government will issue a revised PWS.
5. What are access requirements for technician to receive badge?
A. Valid Drivers License
6. Is there an existing termite protection system?
A. No.
7. How many rodent boxes are currently on site?
A. Rodent Bait Stations, 8 Onsite
8. How many fly light stations are on site currently? What is brand/model?
A. Fly Light Stations, 6.
9. Are there specific times where the surgical suite is available for treatment? What are they?
A. Normal business hours, noted in PWS.
10. How many emergency calls in the last year?
A. 6 Per Year
11. How many bed bug calls in the last year?
A. More times than not, they are for bed bugs remediation.
12. Does quote need pricing for out of normal servicing or will these be done as needed?
A. Quote needs to include pricing for Emergent calls.
13. Price/Cost Schedule structure. CLINs 0002 and 0003 (and their option-year equivalents 1002/1003, 2002/2003, 3002/3003, 4002/4003) are shown with a quantity of 12 MO and a blank unit-price field, while their sub-CLINs (AA-AC) carry per-event estimated quantities. Should offerors enter pricing on the parent monthly-unit CLINs 0002/0003, or should pricing be entered only on the AA-AC sub-CLINs, with the parent lines treated as informational headers? If the parent lines are to be priced, please describe what the monthly unit price should represent.
A. Please enter pricing in Sub – Clins, the parent line is treated as header.
14. Estimated event quantities across ordering periods. The estimated quantities on the AA-AC sub-CLINs vary between ordering periods (for example, Bugs/Cockroaches shows 2 per year in the base period at 0002AC and 6 per year in Option 2 at 2002AC). Please confirm the intended estimated quantity for each event type in each ordering period so all offerors price to the same basis.
A. It is 2 per year. It was corrected in previous modification.
15. Michigan licensure timing. PWS B.2.A.2 and Technical Subfactor 2 require Michigan business licensure and Michigan licensed/certified applicators, with copies or confirmation submitted with the quote. For an offeror whose Michigan business license and applicator certifications (including reciprocal certification of applicators certified in another state) are in process at the time of quote submission, will documentation of the pending applications satisfy Subfactor 2, provided all licensure is in place prior to the start of performance on November 1, 2026? If not, please confirm that all Michigan licensure must be fully issued as of the quote due date.
A. QPI mentioned it must be current/active at the time of quote, we cannot wait for 11/1.
16. Building square footage. Attachment 2 lists the buildings to be serviced but does not provide square footage. To support consistent pricing, can the Government provide the approximate gross square footage of the serviced buildings, or the total campus square footage covered by this requirement?
A. Square footage of all buildings 334,522
17. the answer stated that Apr to Oct is mosquito season, and additionally mosquito info was removed from PWS. Then in question 16, there was another question about mosquitos, but the answer looks incomplete, as it ends with "Additionally,". Is mosquito control still part of the RFQ?
A. Mosquito Control is no longer part of the PWS.
17. In our questions, I included one about termite protection, and if that facility has termite protections systems in place, and if so, is that something the contractor would inherit as part of the award. This question was not listed in the document at all.
Could you provide clarification about what the expectation is for termite coverage? Is it going to be an as needed service, and billed as such when a swarm comes up? Or are there other expectations on how termite protection is managed?
A. There is no termite coverage or treatment in place nor has been required. Expectation would be the identification, control measures and treatment cost would be separate.
Performance Work Statement Updated: 10/7/2026
A. GENERAL:
1. OBJECTIVE: Per VHA Directive 1850.02, Pest Management Operations Program, it is the Veterans
Health Administration (VHA) policy that Department of Veterans Affairs (VA) medical facilities effectively implement a pest management program that follows Integrated Pest Management (IPM) principles and promotes safe, efficient and environmentally preferred strategies, thereby preventing or controlling disease vectors and other pests that may adversely impact health, impede operations or damage property. AUTHORITY: 38 U.S.C. § 7301(b).
2. BUSINESS LICENSURE: The prime Contractor as well as all Sub-Contractors performing pest control duties must possess a current business license for pest control services in the state where contract execution is to be conducted and must directly employ a licensed and certified pesticide applicator in the state where the service is conducted. Preference will be given to QualityPro accredited pest control companies as endorsed by the National Pest Management Association (NPMA).
NOTE: The prime vendor must adhere to individual business licensing laws as outlined in each State's pest control laws and regulations and meet all VHA requirements in accordance with VHA Directive 1850.02.
3. CONTRACTOR RESPONSIBILITIES: The Contractor shall provide all supervision, management, process oversight, laboratory testing, tools, supplies, equipment, pesticides, transportation, and labor to develop and implement an IPM plan for the Aleda E. Lutz Medical Center, 1500 Weiss St, Saginaw MI 48602. The Contractor shall execute IPM activities in a manner that prioritizes and safeguards the health, safety and well-being of patients, staff and visitors.
4. PEST MANAGEMENT OFFICER (PMO): For the purpose of this Performance Work Statement (PWS), the PMO is defined as the medical facility’s designated Pest Management Officer in accordance with VHA Directive 1850.02.
PERFORMANCE PERIOD: The contract period of performance consists of one (1) base year of twelve
(12) months and four (4) option years, each with a twelve (12) month performance period. The exercise of option years is at the sole discretion of the U.S. government and subject to the government’s needs.
The specific period of performance shall be established at the time of the contract award.
5. TYPE OF CONTRACT: The Government anticipates a Firm Fixed Price contract for this requirement.
6. WORK HOURS (FOR EXECUTION OF SERVICES): The service schedule shall be established at the beginning of the period of performance and documented in writing. The schedule shall be developed collaboratively by the Contractor, Contracting Officer (CO), Contracting Officer Representative (COR), and the PMO.
a. Normal routine services will occur once a week on Wednesday’s during the following timeframes 8:00 a.m. – 4:30 p.m.. It is expected that the Contractor be on site and perform work on these days and hours.
b. The Contractor must physically sign-in upon arrival and sign-out on completion of each service visit in the onsite IPM logbook. Failure to sign-in or sign-out shall constitute non-compliance.
While on site, the Contractor shall check in with designated facility representative(s) to review the status and progress of the IPM program and to address observed or reported pest management issues. This coordination is required for each visit.
c. If special key or badge access is required for sensitive areas or outside regular hours, a written protocol will be developed between the Contractor, COR, and PMO documenting the process and points of contact necessary to ensure all hour access for pest management services.
d. Any work performed outside of normal business hours shall require prior approval from the COR before commencement. The Contractor shall provide a minimum of no less than one (1) business day advance notice for all after-hour work requests. Exceptions to the advance notice requirement may be granted only when the COR or PMO determine the work constitutes an emergency.
7. FEDERAL HOLIDAYS: Federal holidays which are observed by the federal government are annotated below.
a. New Year’s Day
b. Birthday of Martin Luther King, Jr.
c. Washington’s Birthday
d. Memorial Day
e. Juneteenth National Independence Day
f. Independence Day
g. Labor Day
h. Columbus Day
i. Veterans Day
j. Thanksgiving Day
k. Christmas Day
l. Any additional day recognized as a federal holiday pursuant to a Presidential proclamation/order.
8. INTERFERENCE TO NORMAL FUNCTION: The Contractor shall suspend or modify work activities to prevent interference with normal facility operations, including but not limited to patient care, utility services, fire protection systems, as well as the safe passage of patients, staff, equipment and carts.
a. In the event of an emergency, Contractor services may be suspended temporarily and rescheduled at no additional cost to the government.
b. If access is required to secure areas, Contractor personnel shall request access from the
COR/PMO.
c. Contractor will provide the COR and the PMO with a contingency plan if the Contractor is unable to perform or provide services.
9. SCOPE OF CONTRACT AND CONTRACT MODIFICATIONS: The final contract will stipulate the responsibilities of the Contractor and/or the government. The Contractor and the government are required to adhere to the scope of the finalized contract. All modifications shall be initiated and approved by the Contracting Officer. The Contractor shall not receive payment for any work/services/deliverables that are/were not specifically authorized under the contract (as written or as modified).
10. CONTRACTOR STAFF/PERSONNEL QUALFICATIONS, EXPERIENCE, AND OTHER
REQUIREMENTS: All personnel performing work and executing services/deliverables shall possess the necessary licensure, qualifications, and experience necessary to execute the specific tasks in this
PWS. Unqualified individuals shall not perform work which is covered under the scope of the finalized contract at any time during the performance period.
11. REQUIREMENTS OF CONTRACTOR: The following requirements/stipulations are mandatory for Contractors/Contractor personnel (e.g., Commercial Pesticide Applicators, Technicians, Pest Helpers).
a. Contractor shall be appropriately licensed and permitted in the State of Michigan to perform structural or equivalent pest control services, including wood destroying insect control and public health or equivalent. Only Environmental Protection Agency (EPA) and the State of Michigan Department of Agriculture approved pesticides and equipment shall be used during the performance of services. All pesticides must be EPA registered and labeled for use in a hospital and healthcare environment.
b. The Contractor and all personnel assigned to this contract shall be licensed and certified applicators or certified technicians in Michigan, and fully compliant with applicable state licensing and regulatory requirements governing the mixing, handling and application of pesticides. Assigned personnel must be capable of performing pest identification and providing programmatic recommendations independently, without direct supervision, as defined by state requirements. Individuals supporting this contract shall possess current knowledge and demonstrated experience in the commercial application of pest control treatments and the execution of pest management services within a healthcare setting.
c. The Contractor shall have appropriate certifications and licenses to perform yearly inspection for termite infestation and treatment if required by the facility.
d. Basic proficiency in speaking, understanding, and writing English is required by the Contractor and Contractor personnel.
e. While on VA premises, all Contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility. This includes but is not limited to wearing/displaying identification badges and identifiable uniforms which specify the company they are representing.
f. Regulations prohibit smoking on VA property. This includes use of cigarettes, cigars, pipes, any other combustion of tobacco and non-Federal Drug Administration (FDA) approved electronic nicotine delivery systems (ENDS), including but not limited to electronic or e-cigarettes, vape pens, or e-cigars.
g. Contractor will ensure that employees assigned to this service contract have a general background check. Employees that do not meet security and clearance requirements shall not be allowed to perform work under this contract.
h. It is the responsibility of the Contractor to park in the appropriate designated parking areas while on-site. Parking arrangements shall be coordinated between the government and Contractor at the beginning of the performance period before work begins. The medical facility/government will not/does not validate or make reimbursement for parking violations for Contractor personnel under any circumstances.
12. SITE SPECIFIC REQUIRMENTS (ADDITIONAL CONTRACTOR QUALIFICATIONS): Assigned Technicians to the site are required to possess certification in Structural (or equivalent) and Health Related categories as acceptable to the Michigan Department of Agriculture or other governing Boards of the State.
a. If required, Technicians must also hold a Rodent Control License issued by the Michigan Department of Agriculture or other governing Boards of the State.
b. Apprentices or Pest Control Helpers are allowed to shadow and receive on-the-job training, provided that a Certified Applicator or Technician is always physically present on-site and remains within visual range of the Apprentice or Helper. Apprentice cards issued by the Michigan Department of Agriculture will be provided to the COR and PMO.
B. SPECIFICATIONS:
1. Contractor shall assume full responsibility for compliance with the following as they apply to IPM service in Department of Veterans Affairs (VA) medical facilities.
a. VHA Directive 1850.02, Pest Management Operations Program
b. VA Directive 0057, VA Environmental Management Program
c. VHA Directive 7707, VHA Green Environment Management System and Governing
Environmental Policy
d. Federal Insecticide Fungicide Rodenticide Act (FIFRA)
e. Environmental Protection Agency (EPA) guidance and regulations
f. Occupational Safety and Health Administration (OSHA) regulations
g. Federal, State, and local ordinances
h. National Pest Management Association (NPMA) guidelines and best practices
NOTE: VA requirements for pest control may be more stringent than U.S., state, and local requirements.
2. The Contractor shall implement and maintain practices consistent with the requirements of the VA’s
Environmental Management System (EMS) and shall ensure that all personnel performing work under this contract are aware of and adhere to applicable environmental policies, procedures, and requirements. The Contractor shall promptly report any environmental incidents, spills, or potential violations to the COR and take immediate corrective action as required. Failure to comply with these requirements may result in work stoppage, contract termination, or other remedies available to the government.
3. The Contractor shall conform to all federal, state, and local regulations governing examining and licensing of pest control operators, performance of pest control services, use of approved pest control chemicals and equipment, and proper disposal methods for all products/containers, which may be in effect for the area where the work under the contract is performed.
4. The Contractor shall develop and implement an IPM plan, and it must include operational and programmatic approaches that reduce food, water, harborage, and access used by pests. The Contractor’s IPM plan shall include a pest surveillance/monitoring program, pest trending, pest trapping/removal, pesticide application, and all regulatory service reporting. The Contractor will provide detailed, site-specific recommendations for structural and technical alterations (indoor and outdoor) that exclude and manage pests within the property boundaries and near buildings and structures.
a. The Contractor shall provide the COR and PMO with maps identifying the locations of all interior and exterior pest monitoring devices, including but not limited to interior rodent traps, insect monitors, rodent bait stations, and insect light traps.
b. All equipment used for insect and rodent monitoring services shall correlate with the approved maps and be documented in the logbook and reviewed with the COR and PMO at least annually.
c. All monitoring devices shall be assigned a unique identification number by the Contractor and the corresponding identification numbers will be annotated on the approved maps.
d. All exterior rodent bait stations shall be properly marked and dated in accordance with local and State requirements.
5. Locations of IPM services are listed in Attachment 1.
6. The IPM plan requires approval by the COR and PMO prior to implementation and will be submitted for review as part of the Contractor’s contract submissions.
7. The Contractor’s IPM plan must include but is not limited to the following tasks:
a. Inspection of all areas to determine which pest management measures are appropriate and required to mitigate pest risks and infestations.
b. Identification of pest entry points and identifying and communicating/documenting necessary structural remediation recommendations, monitoring and follow up to ensure remediation actions are taken.
c. Communication of recommendations in writing to the COR and PMO, which include environmental sanitation practices that restrict or eliminate food, water or harborage for pests and engineering practices that limit the entry of pests.
d. Provide scheduled in-house training to employees once per year on procedures and prevention to control pests. Audience will consist of Environmental Services personnel throughout the medical center. Environmental Services will be responsible for providing space and will notify personnel of training.
e. Selection and utilization of non-chemical control methods, which eliminate, exclude, or repel pests (e.g., traps, caulking, air curtains)
f. Collection of live and dead pests, and disposal of all pests off-site.
g. Selection and use of the most environmentally safe pesticide(s) that are labeled for use in medical facilities when chemical control is necessary.
h. Identification, removal, and cleanup of areas with droppings, feathers, and nesting materials that are known to be health concerns in ceilings, window ledges, crawl spaces or any other area in or around the medical center.
i. Monitoring of treated areas to ensure pest control measures were effective and that pests are not resistant to pesticide treatments.
j. At a minimum, all food service areas will be inspected weekly (e.g., Nutrition and Food Services (NFS) and Veteran Canteen Services (VCS)). Sensitive areas of the medical facility (e.g., Operating rooms (OR), Sterile Processing Services (SPS), Cath lab, endoscopy, other invasive procedure areas, Pharmacy and compounded sterile preparation (CSP) areas) will be inspected monthly at minimum. At a minimum, all patient treatment areas will be inspected semi-annually.
Inspections will be documented in service reports, and any risks to health and property will be immediately reported to the COR and PMO. See ATTACHEMENT 3.
k. At a minimum, the exterior of buildings and parking structures on campus will be inspected for pest activity no less than monthly.
l. In the event the PMO determines that pest activity within patient care areas or other sensitive areas of the facility exceeds acceptable thresholds, the Contractor shall develop and submit a written corrective action plan to the COR and the PMO. Pest presence and activity override minimum frequencies of inspection and must be addressed to extermination.
m. The corrective action plan shall outline a structured thirty (30) day improvement strategy and, at a minimum, include:
i. Actions to reduce and eliminate pest activity.
ii. Identification of sanitation, environmental, and structural conditions contributing to the pest activity.
iii. A list of proposed pesticide products and application methods.
iv. Pest monitoring documentation (e.g., spreadsheets or tables) tracking pest activity, numbers, and trends over time to evaluate treatment effectiveness and eradication progress.
NOTE: Although rare, fumigation and ultra-low volume (ULV)/thermal fogging treatments may be required in dire circumstances. These treatments require separate scheduling and prior approval by the COR, PMO, Engineering and Safety for the convenience and safety of staff, visitors, patients, and the facility.
8. Pests included for management in the contract include but are not limited to:
a. General structural arthropod pests (e.g., cockroaches, ants, beetles, spiders, carpenter bees, earwigs, silverfish, occasional invaders etc.).
b. Flying insect pests (e.g., houseflies, stable flies, blow flies, dung flies, fruit flies, moth flies, fungus gnats, and Phorid flies etc.) which include drain, sink, or food disposal unit treatments for flies breeding in organic habitat.
c. Pests of public health concern (e.g., bed bugs, fleas, mites, ticks, bees, wasps, scorpions, etc.).
Mosquito info is removed.
d. Stored product pests (e.g., saw tooth grain beetle, red flour or confused flour beetle, Trogoderma beetles, weevils, grain moths etc.)
e. Mice and rats (e.g., house mouse, field mouse, roof rat, Norway rats, etc.)
f. Pest birds (e.g., pigeons, English sparrows, blackbirds, starlings, grackles, geese, etc.)
g. Other vertebrate pests (e.g., dogs, cats, bats, squirrels, gophers, groundhogs, moles, skunks, snakes, rabbits, raccoons, etc.).
h. Aquatic pests (e.g., midge larvae, algae etc.). Mosquito info is removed.
i. Wood destroying organisms i.e. winged termite warmers, subterranean termites, dry wood termites, fungi, wood boring beetles, etc.
NOTE: Additional service lines may be necessary to cover remediation of bed begs, pest birds, vertebrate pests and wood destroying organisms as necessary.
C. INITIAL BUILDING INSPECTIONS:
Both primary and sub-contracted Contractor(s) shall complete a thorough initial, documented inspection of each building or site within the first ten (10) business days of the starting date of the contract. The purpose of the initial inspection is for the Contractor to evaluate the pest control needs of all locations and to identify problem areas and any equipment, structural features, or management practices that are or could be contributing to pest issues or infestations. Access to building space shall be coordinated with the COR and PMO. The COR and/or PMO will inform the Contractor of restrictions or areas requiring special scheduling.
D. CALL BACKS:
1. EMERGENCY CALL BACK: The Contractor shall arrive on site at the facility within two (2) hours after receipt of notification by the COR or designee, perform IPM Services to correct an emergent condition.
This call back service shall be accomplished at no additional charge to the government.
2. NON-EMERGENT CALLS: Contractor shall arrive on site at the facility within eight (8) hours for non-scheduled service requests without additional charge to the government.
3. ALL CALL BACKS: Contractor will report the response time and plan of action to the COR and PMO.
Contractor will respond to all after hours voice messages within the time frame allotted for the type of call received. Response time will start at the time that notification is left for the Contractor. Emergency or after-hours point of contact information for the Contractor will be made available to the COR and
PMO.
E. SAFETY FACTORS:
All rodent bait stations that use rodenticides including all interior rodent traps shall be placed only at times and in areas approved by the COR and the PMO. Rodent bait stations that utilize rodenticides shall be replaced as necessary and follow all manufacturers’ recommendations. No pest control material or trap shall be placed where it may be recovered by patients, non-target animals, nor shall such material be allowed to contact food, cooking utensils, children, staff or patients.
NOTE: The Contractor shall not spray pesticides inside the medical facility without prior written approval from the PMO.
F. STORAGE AND PROHIBITIONS OF PEST CONTROL MATERIALS:
Storage of pest control materials or equipment on VA property is prohibited without the written approval of the COR and PMO. In addition, per VHA Directive 1850.02, the use of the selective herbicide 2,4- Dichlorophenoxyacetic Acid (2,4-D) is banned on VA property.
G. QUALITY ASSURANCE SURVEILLANCE PLAN:
Table 1. Quality Assurance Surveillance Plan
PERFORMANCE BASED
TASK INDICATOR STANDARD QUALITY
ASSURANCE
Weekly service hours.
Time-in and time-out logged. Total number of service hours.
Contractor utilizes designated logbooks and fulfills schedule of service hours.
Weekly review
Annual/Monthly/Weekly Inspections Schedule of inspection
Contractor checks all traps for activity and completes inspections related to all pests annotated under the specifications section.
Monthly/Weekly Inspection/Review
Emergency Trouble Call Response
Time to respond after call
Contractor arrives within two (2) hours for Emergency calls. 100% inspection
Routine Trouble Call Response
Time to respond after call
Contractor arrives within eight
(8) hours for Non-
Emergent/Routine calls 100% inspection
Response to pest infestations or issues that impact facility operations
Action plan provided
Written 30-day plan and monitoring spreadsheet for pest numbers and products used till eradication.
100% inspection
Quarterly and annual reports
Written reports provided
Quarterly reports that annotate the total numbers and locations of pest sightings and pesticide applications on all VA property.
A consolidated annual report, including historical trending of pests provided to the PMO each year contract is active.
Quarterly/Annual review
Record keeping Accuracy and timeliness of records and required reports
Contractor maintains all required records and provides all required service reports on time. Reports are submitted to COR and PMO.
Monthly Inspections/Review
H. REQUIRED CONTRACTOR REPORTING:
1. After each service (scheduled or non-scheduled) Contractor personnel will submit documentation
(service reports) that include but are not limited to:
a. The name and company address of the individual who applied the pesticide.
b. The location, including the building and room number and location(s) inside room(s) where pesticide was applied (e.g., along baseboards, crack/crevice, on windowsills, etc.).
c. The target pest(s) against which the pesticide was applied.
d. The date and time of application.
e. The trade name of the pesticide applied.
f. The federal Environmental Protection Agency registration number of pesticides.
g. The rate of application or amount of the pesticide applied, and the total area treated. Square, cubic, or linear feet will be noted if applicable to the pesticide application.
h. Pest monitoring activities (e.g., inspection of insect monitoring devices, insect light traps, rodent traps, rodent bait stations etc.).
i. If pest monitoring devices or pest control devices are relocated, the Contractor will identify the number, location, and date devices were identified and moved.
2. Service reports and documentation will be provided to the PMO and COR by the end of the next business day. If the service was performed on a Friday, Saturday, or Sunday, then the service report and documentation will be provided by end of the next business day (e.g., Monday). Service and pesticide application reports shall be provided by the Contractor/Company that performs the service on-site and must conform to Michigan rules and laws regulating pest control business and operations.
3. The Contractor is responsible for supplying, completing, and submitting all reports required or requested by Federal, State, or local ordinances which pertain to any duties contained in the contract.
4. The Contractor will furnish the COR and the PMO’s office, prior to initial pesticide application, the trade names and chemical names of all approved pesticides/chemicals along with current labels and Safety Data Sheet (SDS). The Contractor shall supply this information as new products are submitted for approval to the COR and PMO.
5. The Contractor will supply a quarterly report that annotates the total numbers and locations of pest sightings and pesticide applications on all VA property. A consolidated annual report, including historical trending of pests will be provided to the PMO each year that the contract is active.
I. CONTRACTOR PERSONNEL ID BADGES AND PARKING:
1. While on VA premises, all Contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.
2. An access badge will be given to the Contractor’s employees after completion of a background check.
The Contractor employee must safeguard the access badge and immediately report any lost, stolen, or destroyed badges to the COR or the PMO. All contract personnel must properly display their access badges while on the VA property. Access badges must be worn at or above the waist (facing forward).
The Contractor will ensure the badges of Contractor personnel who quit or are terminated are returned to the VA within 3 working days of the event.
3. The Contractor shall be required to comply with all security policies and entrance requirements of the facility. All security policies/requirements must be met, and employees cleared prior to the Contractor performing work. Employees that cannot meet the security and clearance requirements shall not be allowed to perform work under this contract.
4. It is the responsibility of the Contractor personnel to park in the appropriately designated parking areas.
Parking information shall be coordinated with each facility COR or the PMO.
5. The VA does not validate or make reimbursement for parking violations of the Contractor’s personnel under any circumstance.
ATTACHMENT 1: SITE LAYOUT
• CAMPUS MAP (NORTH END)
ATTACHMENT 1: SITE LAYOUT
• CAMPUS MAP CONTINUED (SOUTH END)
ATTACHMENT 2: LIST OF AREAS/BUILDINGS TO BE SERVICED
Building No. 1 - Main Hospital, 5 floors and basement
Energy Center, near Building 1, 2 floors
Building No. 2 – Police Services, 2 floors
Building No. 3 - Administrative Offices, 2 floors and basement
Building No. 4 - Administrative Offices, 2 floors and basement
Building No. 6 – Administrative Offices 2 floors
Building No. 9 – Warehouse
Building No. 17- Natural Gas utility station
Building No. 19 – Generator
Building No. 21 - Garage
Building No. 22 - Inpatient living, administration, 2 floors and basement
Building No. 30 - Administrative Offices
Building No. 32 - Water tower
Building No. 34- Water backflow preventer station
Building No. 35 - Pavilion
Building No. 38 - Administrative Offices
Building No. 1 - Loading dock exterior trash and dumpster
ATTACHMENT 3: FREQUENCY CHART
AREA Bldg./ROOM
CRITICAL
AREAS
WEEKLY MONTHLY
SEMI
ANNUAL
As Needed Basis
Kitchen (in-patient) Bldg. 1/Rm 2330 x
Central Supply area Bldg. 1/Rm B350 x
Sterile Processing Bldg. 1/Basement x
Retail Store Bldg. 1/Rm 1340 x
Canteen Storage Bldg. 1/Rm B326 x
Canteen Bldg. 1/Rm 1325 x
Surgery Suite Bldg. 1/3rd Floor x
Laboratory Bldg. 1/Rm 2100 x
Trash Room Bldg. 1 & 22 Loading Docks x
Pharmacy Bldg. 22/Basement x Exterior Bait Stations All x
SPS Bldg. 1 Entire Suite x
Fly Light Stations See Table 1 x
Exterior (penetrations) All Buildings x
Mechanical Rooms Various Locations x
AREA Bldg./ROOM
CRITICAL
AREAS
WEEKLY MONTHLY
SEMI
ANNUAL
As Needed
Basis Energy Center Bldg. 1 x Police Services Bldg. 2 x Administration Bldg. 3 x Administration Bldg. 4 x Administration Bldg. 6 x Warehouse Bldg. 9 x Utility Station Bldg. 17 x Generator Bldg. 19 x Garage Bldg. 21 x Inpatient Living/Administration Bldg. 22 x
Administrative Offices Bldg. 30 x Water Tower Bldg. 32 x Water Backflow Station Bldg. 34 x Pavillion Bldg. 35 x Administrative Offices Bldg. 38 x
REFERENCES:
Code of Federal Regulations, Title 7. Accessed at:
https://www.ecfr.gov/current/title-7/section-205.271 https://www.ecfr.gov/current/title-7/section-205.271
Environmental Protection Agency, “Introduction to Integrated Pest Management”. Accessed at:
https://www.epa.gov/ipm/introduction-integrated-pest-management
National Pest Management Association, “Pest Management Guidelines for Healthcare Facilities, A Guide for Pest Management Professionals”. Accessed at:
https://npmapwcdn-afabcafzhkfnebcs.z02.azurefd.net/media/epgcc12w/pest-managment-gudielines-for-healthcare-facilities_v10-1.pdf
QualityPro, The Mark of Excellence in Pest Management, QualityPro Credentials. Accessed at:
https://www.npmaqualitypro.org/available-credentials/qualitypro/
U.S. Code, Title 38 § 7301(b). Accessed at:
https://www.govinfo.gov/app/details/USCODE-2023-title38/USCODE-2023-title38-partV-chap73-subchapI-sec7301/context
VA Directive 0057, “VA Environmental Management Program”, October 25, 2022.
VHA Directive 1850.02, “Pest Management Operations Program”, December 22, 2022.
VHA Directive 7707, “VHA Green Environmental Management System and Governing Environmental Policy”, April 1, 2021.
https://www.epa.gov/ipm/introduction-integrated-pest-management https://npmapwcdn-afabcafzhkfnebcs.z02.azurefd.net/media/epgcc12w/pest-managment-gudielines-for-healthcare-facilities_v10-1.pdf https://npmapwcdn-afabcafzhkfnebcs.z02.azurefd.net/media/epgcc12w/pest-managment-gudielines-for-healthcare-facilities_v10-1.pdf https://www.npmaqualitypro.org/available-credentials/qualitypro/ https://www.govinfo.gov/app/details/USCODE-2023-title38/USCODE-2023-title38-partV-chap73-subchapI-sec7301/context…
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