36C24926Q0168.docx

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DA10--626-26-4-2029-0024 - Pcare Truthpoint Contract
Solicitation number
36C24926Q0168
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About this file

This is a Special Notice for a sole source procurement by the Department of Veterans Affairs, Tennessee Valley Healthcare System (VISN 9) in Murfreesboro, Tennessee. The VA intends to award a firm-fixed-price contract to Techanax LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), for the pCare TruthPoint Rounding Solution, a proprietary patient experience platform manufactured by TVR Communications LLC. The procurement is justified under FAR 6.302-1 (Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements). The applicable NAICS code is 513210 (Software Publishers) with a $47 million size standard.

The required solution includes real-time patient feedback and service recovery capabilities, staff rounding workflow tools, data analytics and reporting dashboards, integration with existing VA pCare infrastructure, and software support, licensing, and maintenance services. Although this is not a competitive solicitation, interested parties may submit capability statements by April 27, 2026 at 11:59 PM CST demonstrating their ability to meet the Government's requirements. Submissions must include evidence of authorization from TVR Communications LLC, technical capability to meet integration requirements, and documentation of business size and socioeconomic status. The contracting office is located at the VA Network Contracting Office 9 (90C), with Mario Russell serving as the primary contract specialist (mario.russell@va.gov, 615-226-6774).

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Special Notice Special Notice

SUBJECT*
626-26-4-2029-0024 - Pcare Truthpoint Contract

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
37129
SOLICITATION NUMBER*
36C24926Q0168
RESPONSE DATE/TIME/ZONE
04-27-2026 23:59 CENTRAL TIME, CHICAGO, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
DA10
NAICS CODE*
513210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 9 (90C)

NCO 9

1639 Medical Center Parkway, Suite 204 Murfreesboro TN 37129

POINT OF CONTACT*

Contract Specialist Mario Russell mario.russell@va.gov 615-226-6774

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/
URL DESCRIPTION
https://www.va.gov/
AGENCY CONTACT’S EMAIL ADDRESS
mario.russell@va.gov
EMAIL DESCRIPTION
https://www.va.gov/

DESCRIPTION

Synopsis The Department of Veterans Affairs, Tennessee Valley Healthcare System, intends to award a sole source firm-fixed-price contract to Techanax LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB), for the procurement of the pCare TruthPoint Rounding Solution, manufactured by TVR Communications LLC.

This acquisition is being conducted in accordance with FAR 6.302-1, Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements.

Description of Requirement The contractor shall provide the pCare TruthPoint Rounding Solution, a proprietary patient experience platform that includes:

· Real-time patient feedback and service recovery

· Staff rounding workflow tools

· Data analytics and reporting dashboards

· Integration with existing VA pCare infrastructure

· Software support, licensing, and maintenance This procurement is being conducted in accordance with Federal Acquisition Regulation 6.302-1, which authorizes contracting without full and open competition when only one responsible source can meet the Government’s requirements. The applicable NAICS Code is 513210 – Software Publishers, with a size standard of $47 million.

Response to This Notice This notice is not a request for competitive proposals. However, interested parties may submit a capability statement demonstrating their ability to meet the Government’s requirement.

Responses must include:

· Evidence of authorization from TVR Communications LLC

· Technical capability to meet integration requirements

· Business size and socioeconomic status Responses must be received no later than April 27, 2026 at 11:59 PM CST and should be submitted electronically to:

*= Required Field
Special Notice

Special Notice

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