36C24925R0053 PRESOL NOTICE.docx

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Non Emergent Wheelchair Transportation Service ICO James H. Quillen VA Medical Center
Solicitation number
36C24925R0053
Issued by

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This is a presolicitation notice for solicitation number 36C24925R0053 issued by the Department of Veterans Affairs Network Contracting Office 9 on behalf of the James H. Quillen VA Medical Center in Mountain Home, Tennessee. The procurement seeks non-emergent wheelchair transportation services with a response deadline of August 7, 2025 at 10:00 AM Central Time, and the full solicitation is expected to be posted around August 15, 2025. The opportunity falls under NAICS code 485991 (Special Needs Transportation) with a size standard of $19.0 million and will be evaluated using the Best Value, Lowest Price Technically Acceptable (LPTA) process.

This is a 100% set-aside for Service Disabled Veteran Owned Small Businesses (SDVOSB) under 38 U.S.C 8127(d), requiring contractors to be listed in the SBA database and enrolled in VETS4212. The scope of work includes providing all management, labor, equipment, and resources necessary for non-emergency ground transportation services for wheelchair, scooter, and non-ambulatory VA beneficiaries. Services must cover one VA Medical Center and twelve Community Based Outpatient Clinics primarily in eastern Tennessee and Virginia, with trips extending throughout Tennessee and to rural areas including Kentucky. Contractors must accommodate scheduled and on-call transportation requests, handle seasonal demand variations, and transport beneficiaries of all sizes and weights regardless of mobility device specifications. All prospective offerors must maintain active SAM registration at time of quote submission and award.

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Presolicitation Notice Presolicitation Notice

SUBJECT*
Non Emergent Wheelchair Transportation Service ICO James H. Quillen VA Medical Center

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
37129
SOLICITATION NUMBER*
36C24925R0053
RESPONSE DATE/TIME/ZONE
08-07-2025 10:00 CENTRAL TIME, CHICAGO, USA
ARCHIVE
99 DAYS AFTER THE RESPONSE DATE
SET-ASIDE
SDVOSBC
PRODUCT SERVICE CODE*
V999
NAICS CODE*
485991
PLACE OF PERFORMANCE
James H. Quillen VA Medical Center

Corner of Lamont and Veterans Way

Mountain Home TN

POSTAL CODE
37684
COUNTRY
USA

CONTACT INFORMATION

CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 9 (90C)

NCO 9

1639 Medical Center Parkway, Suite 204 Murfreesboro TN 37129

POINT OF CONTACT*

Contract Specialist Phon Phasavath phon.phasavath@va.gov 615-225-3416

ADDITIONAL INFORMATION

AGENCY’S URL
https://www.va.gov/
URL DESCRIPTION
https://www.va.gov/
AGENCY CONTACT’S EMAIL ADDRESS
Phon.phasavath@va.gov
EMAIL DESCRIPTION
Phon.phasavath@va.gov

1. The Department of Veterans Affairs (VA), Network Contracting Office (NCO) 9, on behalf of the James H. Quillen VA Medical Center is issuing this pre-solicitation notice for the anticipated issuance of solicitation number 36C24925R0053. Said solicitation is intended to illicit proposals for non-emergent transportation services at the James H. Quillen VA Medical Center. The North American Industry Classification System (NAICS) for solicitation number 36C24925R0053 will be 485991. NAICS 485991’s size standard is $19.0 million dollars. In accordance with FAR 52.204-7, System for Award Management (SAM), all prospective offerors must have an active SAM's registration at the time quotes are received and at the time of award.

2. Background: The medical facility currently contracts for vehicle and wheelchair services. Contractors respond to scheduled and non-scheduled requests for travel to and from each medical center and their associated outpatient clinics. Currently, one VA Medical Center (VAMC) and twelve Community Based Outpatient Clinics (CBOC) require transportation of VA beneficiaries and all facilities may order transportation.

3. This requirement is a 100% percent set-aside for Service Disabled Veteran Owned Small Business (SDVOSB) concerns under the authority of 38 U.S.C §8127 (d). Only those SDVOSBs listed and viewable in the Small Business Administration (SBA) database located at https://search.certifications.sba.gov. The SBA database will be checked at the time of offer submission as well as prior to award. The awarded contractor must also submit evidence of enrollment with VETS4212 in order to receive award.

4. In addition to the requirements as set forth in the solicitation notice (to be issued), the proposed contractor must also be determined responsible in accordance with FAR Part 9. The Contracting Officer will determine responsibility prior to any award being made.

5. Scope of Work: The contractor shall furnish all management, supervision, labor, materials, equipment, specified supplies, and resources necessary to provide non-emergency transportation for wheelchair, and other beneficiaries. The primary intent of this contract is for furnishing prearranged ground non-emergent transportation services for beneficiaries of the James H. Quillen VA Medical Center, with on-call services as needed. The medical center requires contractor services to transport VA beneficiaries from the beneficiaries’ place of origin to the beneficiaries’ place of termination. The mode of travel is based on what is most economical and consistent with the beneficiary’s needs. The contractor will provide primarily wheelchair van services and other overland transportation for eligible beneficiaries when VA transportation assets are unavailable.

The VA experiences seasonal and demand changes that the contractor must respond to and accommodate. The actual trips, less cancelations, will vary and reduce the projected pickups. The trips include non-emergent wheelchair, scooter, and non-ambulatory beneficiary of the facility. The transportation service will primarily be conducted in the eastern Tennessee and Virginia area. The contractor will need to provide transports throughout Tennessee, which will include trips to rural/remote areas of the region (example trips to and from the state of Kentucky), and short mileage trips in eastern Tennessee area. The contractor must be able to transport all beneficiaries regardless of size or weight. As mobility devices continue to be upgraded and improved (to accommodate increased weight and size) the contractor will need to remain abreast of these changes and upgrades and have vehicles and staff to meet the transportation needs of the beneficiaries.

6. The solicitation will be posted to Contract Opportunities on or about August 15, 2025. Proposals will be evaluated utilizing the Best Value, Lowest Price Technically Acceptable (LPTA) process as defined within Federal Acquisition Regulation (FAR) Part 15.101-2.

If you have any questions, please contact Phon Phasavath at Phon.phasavath@va.gov.

*=Required Field
Presolicitation Notice

Presolicitation Notice

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