36C24925Q0449.docx
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- Solicitation number
- 36C24925Q0449
About this file
This is a Special Notice for a sole-source contract issued by the Department of Veterans Affairs Network Contracting Office 9 for Emerson DeltaV Guardian Support Services at the James H. Quillen VA Medical Center in Mountain Home, TN. The contract is a 5-year firm fixed-price agreement (one base year with four option years) for comprehensive technical support of a complex industrial control system, specifically an Emerson DeltaV v14.LTS system with one ProPlus Server, one App Station, two Workstations, and 600 DST system size.
The contract requires the contractor to provide unlimited 24/7 technical support, including telephone, email, and chat assistance, service call logging, software/firmware updates, system health checks, knowledge base access, compatibility testing, asset management, and 40 hours of annual emergency onsite support. Critically, the contractor must be an Emerson-certified distributor and factory-trained, with the solicitation explicitly stating this is a sole-source procurement under FAR 6.302-1(a)(2)(ii). The response deadline is August 28, 2025, at 8:00 AM Eastern Time, with the solicitation archived 30 days after that date.
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Text version
Special Notice Special Notice
| SUBJECT* |
| |621-25-2-5095-0088 - Emerson DeltaV Guardian Support Contract |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 37129 |
| SOLICITATION NUMBER* |
| 36C24925Q0449 |
| RESPONSE DATE/TIME/ZONE |
| 08-28-2025 8:00 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 30 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| PRODUCT SERVICE CODE* |
| J045 |
| NAICS CODE* |
| 238220 |
| CONTRACTING OFFICE ADDRESS |
| Department of Veterans Affairs |
Network Contracting Office 9 (90C)
NCO 9
1639 Medical Center Parkway, Suite 204 Murfreesboro TN 37129
POINT OF CONTACT*
Contracting Officer Daphne Stewart Daphne.Stewart@va.gov
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
The James H. Quillen VA Medical Center Mountain Home, TN Campus of the Veterans Affairs Medical Center has a requirement that the Office of the Network Contracting Office (NCO) 9 is issuing this Intent to Sole Source.
THIS IS NOT A REQUEST FOR QUOTE (RFQ) AND NO SOLICITATION IS AVAILABLE. The Department of Veterans Affairs intends to award a Firm Fixed Price award to a single source under the authority of FAR 6.302-1(a)(2)(ii), Only One Responsible Source and No Other Supplies or Services will Satisfy Agency Requirements.
The prospective contractor is to provide the following, at a minimum:
a) Unlimited 24/7 telephone, email, and chat product support.
b) Service call logs that can be tracked and referenced for future use.
c) Software and Firmware updates for the supported components of the system.
d) System health checks that track health metrics of the system, including software updates, service calls and asset lifecycle status.
e) Access to the Emerson Knowledge Base Articles for troubleshooting and configuration support.
f) Antivirus testing compatibility for the installed system.
g) Microsoft update testing compatibility for the installed system.
h) Asset and license inventory management for the entire installed system.
i) System lifecycle management for system upgrades and obsolescence.
j) Access to download digital media of latest software versions.
k) 40 hours of emergency onsite support for each year of the contract to address system functionality issues and/or programming modifications.
1. System Information
a) One ProPlus Server, One App Station, Two Workstations
b) Emerson DeltaV v14.LTS
c) 600 DST system size
d) DeltaV MD Plus controllers
e) Modbus serial, 4-20 mA Analog/HART, 120VAC and 24VDC Discrete, Profibus, Foundation Fieldbus and AS-i bus I/O modules.
2. Period of Performance The period of performance for this service contract is to be a 5-year contract with one base year and 4 option years.
1.
2.
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4.
5. Contractor Qualifications
a) Contractor shall be an Emerson certified distributor for DeltaV support services and part of the Emerson Impact Partner Network.
b) Contractor shall be Emerson factory trained and certified.
| *= Required Field |
| Special Notice |
Special Notice
File details come from the government source that posted it. Updated .