36C24826Q0170.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

675-26-1-6563-0001

36C24826Q0170 01-21-2026

Carl Myers (407) 646-4011 02-10-2026

2:00 PM EST

36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System 13800 Veterans Way Orlando FL 32827

X 100

X

339950

500 Employees

N/A

X

Department of Veterans Affairs Orlando VA Healthcare System 13800 Veterans Way

Orlando FL 32827

36C248

Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Orlando VA Healthcare System

Orlando FL 32827

Department of Veterans Affairs Financial Services Center

P.O. Box 149971 Austin TX 78714-9971

(877) 353-9791 (512) 460-5429

See CONTINUATION Page

Lake Baldwin and Lakemont Wayfinding Provide VA Lake Baldwin Healthcare facility and Lakemont administrative building with a broad range of hospital signage.

Site Visit will be held on 01/27/26 – see section B.1 for details.

See CONTINUATION Page

X X

Stephen Mancuso

VA-VHA-RPOE-2023-0072

36C24826Q0170

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (Continuation from Standard Form 1449, Block 18A)

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 STATEMENT OF WORK

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.216-18 ORDERING (AUG 2020)

C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.4 52.216-22 INDEFINITE QUANTITY (DEVIATION) (NOV 2025)

C.5 52.216-32 TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEP 2019) ...57

C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...58

C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.8 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.9 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.10 VAAR 852.219-76 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SUPPLIES AND PRODUCTS (JAN 2023)

(DEVIATION)

C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.12 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..74

C.13 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (OCT 2025) (DEVIATION FEB 2025)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

E.3 52.216-1 TYPE OF CONTRACT (DEVIATION) (NOV 2025)

E.4 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.5 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (NOV 2025) (DEVIATION)

E.6 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.7 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (Continuation from Standard Form 1449, Block 18A)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: (Company Name)

(Address)

(City-State-Zip)

POINT OF CONTACT:

PHONE NUMBER:

E-MAIL ADDRESS:

SAM UEI #:

b. GOVERNMENT: Stephen Mancuso, Contracting Officer (CO) (E): Stephen.Mancuso@va.gov

Carl Myers, Contract Specialist (CS) (E): Carl.Myers3@va.gov

Network Contracting Office 8 (NCO 8) Orlando Contracting - Services Team

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33 Payment by Electronic Funds Transfer - System For Award Management

(JUL 2013)

3. INVOICES/PAYMENT: Invoices shall be submitted electronically, in arrears:

[X] After services have been rendered and accepted.

a. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Corporation e- Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to Tungsten Network VA.Registration@tungsten-network.com or calling 1-877-752-0900 option 2 for Enrollment.

b. VA’s Electronic Invoice (e-Invoice) system uses a third-party contractor (Tungsten Network) for submission of electronic invoices. Go to this website to begin submitting electronic invoices, free of charge: http://www.tungsten-network.com/customer-campaigns/veteransaffairs-us/ mailto:Stephen.Mancuso@va.gov mailto:Carl.Myers3@va.gov mailto:VA.Registration@tungsten-network.com

For assistance setting up e-Invoice, the below information is provided:

Tungsten Network e-Invoice Registration: VA.Registration@tungsten-network.com Tungsten Network Customer Service: (877) 489-6135 VAFSC – for Invoice receipt or payment questions, call: (877) 353-9791 or VAFSC Email: vafsccshd@va.gov

FACSIMILE, E-MAIL, AND SCANNED DOCUMENTS ARE NOT ACCEPTABLE FORMS OF

SUBMISSION FOR PAYMENT REQUESTS

4. SPECIAL NOTES: To maintain the integrity of this solicitation and subsequent award, all quoters are advised that any question(s) must be submitted in written form via e-mail to the Contract Specialist at carl.myers3@va.gov and Contracting Officer at Stephen.Mancuso@va.gov no later than Tuesday, February 3rd, 2026, at 11:00 am (EST).

Submissions shall reference ‘36C24826Q0170 – Questions’ in the email subject line. A consolidated response via solicitation amendment to Contract Opportunities (www.SAM.gov) will be provided.

Any question(s) received after the exact time specified for receipt of questions is late and will not be considered unless the Contracting Officer determines that accepting the late question(s) would not unduly delay the acquisition.

5. SITE VISIT: Quoters are strongly encouraged to inspect each site to fully inform themselves of the nature of the work and the conditions under which the work is to be performed. Failure to do so shall in no way relieve the successful offeror from the necessity of furnishing any materials or performing any of the work that may be required to complete the work in strict accordance with the true intent and meaning of the specifications without additional cost to the VA.

Date: Tuesday, January 27th, 2026

Time: 9:30 am

Location: Lakemont Administration Bldg, 2500 S. Lakemont Ave, Orlando, FL 32814 Meet at the rear entrance at the white tables with yellow umbrellas. At the conclusion of the walk-thru at Lakemont, participants will travel (transportation not provided) for a walk-thru of the Lake Baldwin VAMC Campus.

6. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the solicitation numbered and dated as follows:

AMENDMENT NO DATE

mailto:VA.Registration@tungsten-network.com mailto:ration@tungsten-network.com mailto:vafsccshd@va.gov mailto:carl.myers3@va.gov mailto:Stephen.Mancuso@va.gov http://www.sam.gov/

7. CONTRACT ADMINISTRATION: The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0.00

Lake Baldwin Bldg. 500

1st Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing PRODUCT/SERVICE CODE: 9905 - Signs, Advertising Displays, and Identification Plates

0001AA

1.00 GP _____________ _____________

Entrances - South, North, West, Exterior & Interior Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0001AB

Elevators - Directory Exterior & Interior

Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0001AC

All clinics - 11" x 17" match existing insert

14.4" x 17" Framed Overhead Signage Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

LAKE BALDWIN BLDG. 500

2nd Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027

0002AA

2ND Floor Elevators - Directory Exterior Directional & Directory

Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0002AB

2nd Floor All clinics - 11" x 17" match existing insert 14.4" x 17" Framed Overhead Signage Vinyl Corner placement theme Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3rd Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0003AA

3rd Floor Elevators - Directory Exterior Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0003AB

3rd Floor All clinics - 11" x 17" match existing insert 14.4" x 17"

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4th Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0004AA

4th Floor Elevators - Directory Exterior Directional & Directory Map

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0004AB

4th Floor All clinics - 11" x 17" match existing insert 14.4" x 17"

Framed Overhead Signage Vinyl Corner placement theme Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

LAKE BALDWIN BLDG. 504

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0005AA

Orange, Purple, & Teal - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0005AB

All clinics - 11" x 17" match existing insert 14.4" x 17" Framed Overhead Signage Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

LAKEMONT Admin Bldg.

1st Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0006AA

1st Lakemont Bldg. - Entrances - South, North Exterior & Interior Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0006AB

1st Floor Elevators - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0006AC

Reception Police station Signage

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0006AD

1st Floor - All offices 11" x 17" match existing insert 14.4" x 17" Framed Overhead Signage Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0006AE

1st Floor Corridor directional wayfinding

POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2nd Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0007AA

2nd Floor Elevators - Directory Exterior & Interior Directional &

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0007AB

2nd Floor Interior Directional & Directory Map Artwork

POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0007AC

2nd Floor - All offices 11" x 17" match existing insert 14.4" x 17"

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0007AD

2nd Floor Corridor directional wayfinding

POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3rd Floor Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0008AA

3rd Floor Entrance Door ONLY - Exterior Signage

POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

0008AB

3rd Floor Elevators - Directory Exterior Directory Map Artwork

POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Art Package

Contract Period: Base POP Begin: 03-01-2026 POP End: 02-28-2027 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1.00 JB _____________ _____________

Project Management Service

Contract Period: Base

Service Level Agreement Fee SLA 3%

1st Floor Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1001AA

Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1001AB

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1001AC

14.4" x 17" Framed Overhead Signage Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2nd Floor Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028

1002AA

Map Artwork Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1002AB

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1003AA

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1003AB

Framed Overhead Signage Vinyl Corner placement theme Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4th Floor Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1004AA

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1004AB

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1005AA

Orange, Purple, & Teal - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1005AB

Floor decal Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1st Floor Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1006AA

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1006AB

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1006AC

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1006AD

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1006AE

POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1007AA

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1007AB

POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1007AC

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1007AD

POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1008AA

POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1008AB

POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1 POP Begin: 03-01-2027 POP End: 02-28-2028 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 1

1st Floor Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2001AA

Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2001AB

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2001AC

Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2nd Floor Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029

2002AA

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2002AB

1.00 GP ____________ _____________

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3rd Floor Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2003AA

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2003AB

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4th Floor Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2004AA

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2004AB

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2005AA

Orange, Purple, & Teal - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2005AB

Floor decal Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1st Floor Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2006AA

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2006AB

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2006AC

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2006AD

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2006AE

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2007AA

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2007AB

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2007AC

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2007AD

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 2 POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2008AA

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2008AB

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

POP Begin: 03-01-2028 POP End: 02-28-2029 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1st Floor Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3001AA

Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3001AB

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3001AC

All clinics - 11" x 17" match existing insert 14.4" x 17" Framed Overhead Signage Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030

3002AA

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3002AB

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3003AA

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3003AB

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4th Floor Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3004AA

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3004AB

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3005AA

Orange, Purple, & Teal - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3005AB

Floor decal Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1st Floor Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3006AA

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3006AB

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3006AC

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3006AD

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3006AE

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3007AA

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3007AB

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3007AC

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3007AD

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3008AA

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3008AB

POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3 POP Begin: 03-01-2029 POP End: 02-28-2030 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 3

1st Floor Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4001AA

Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4001AB

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4001AC

Vinyl Corner placement theme identifying clinic Floor decal Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

2nd Floor Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031

4002AA

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4002AB

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4003AA

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4003AB

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4th Floor Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4004AA

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4004AB

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4005AA

Orange, Purple, & Teal - Directory Exterior & Interior Directional & Directory Map Artwork Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4005AB

Floor decal Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

1st Floor Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4006AA

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4006AB

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4006AC

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4006AD

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4006AE

POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4007AA

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4007AB

POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4007AC

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4007AD

POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

3rd Floor Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4008AA

POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

4008AB

POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 4 POP Begin: 03-01-2030 POP End: 02-28-2031 PRINCIPAL NAICS CODE: 339950 - Sign Manufacturing

Contract Period: Option 4

GRAND TOTAL _____________

B.3 STATEMENT OF WORK

1. BACKGROUND

1.1. The VA Medical Center at Lake Baldwin, along with its associated clinics and the Lakemont administrative building, has an ongoing need to upgrade and maintain its signage and wayfinding systems. This project is essential for enhancing the user experience, ensuring code compliance, and enabling Veterans, their families, and staff to navigate the facility efficiently and safely.

1.2. As the Health Care System continues to evolve, the clinic will require periodic additions, modifications, and updates to the signage system to maintain accuracy and relevance.

Due to the recurring nature of this work and the importance of maintaining a cohesive and integrated design over multiple years, the VA seeks to establish a relationship with a highly qualified vendor.

1.3. The Orlando VA Medical Center has implemented an established Sign Standard across the Medical Center and its associated clinics. This requirement is not a request for a comprehensive signage replacement project. All work performed under the resulting contract must adhere to the approved Sign Standard to ensure consistency and interchangeability throughout the system.

2. PROJECT SCOPE

The purpose of this project is to provide the VA Lake Baldwin healthcare facility and the Lakemont administrative building with a comprehensive range of hospital signage solutions.

These will support wayfinding, safety, and branding across both exterior and interior environments.

2.1. Exterior Signage

2.1.1. Main Entrance Signage – Displaying the VA name and logo prominently.

2.1.2. Campus/Grounds Signage – Including directional signs for departments and clinics.

2.1.3. Visitor Guide Departments/Clinic Locations – Assisting visitors in navigating to specific areas within the facility.

2.1.4. Parking and Entrance Signage – Identifying parking areas and building entrances.

2.1.5. Exit Route Directional Signage – Guiding vehicles and pedestrians to appropriate exit routes.

2.2. Interior Signage

2.2.1. Reception and Welcome Signs – Placed near entrances and reception areas to greet and guide visitors and patients.

2.2.2. Department and Clinic Locator Signs – Assisting visitors in navigating to specific areas within the facility.

2.2.3. Wrap Graphics – Decorative or informative wall graphics to enhance the environment and support branding.

2.2.4. Safety and Instructional Signs – Including hygiene protocols, no smoking notices, restricted area warnings, and other compliance-related signage.

3. TASKS AND REQUIREMENTS

3.1. The Contractor shall perform tasks including designing, programming, manufacturing, and installation of signage, as required.

3.2. The selected quoter(s) must demonstrate significant experience in wayfinding design, as well as the development and implementation of signage systems for large healthcare facilities.

3.3. Signage requests will be made to address specific clinics or departments (e.g., labs, pharmacy). Each sign must be prominent, easy to read, and consistent with the existing signage design standards. All requests will be initiated only by the VA Contracting Officer Representative (COR).

3.4. Requests may vary in scope and may include:

3.4.1. A list of specific signs to be fabricated and shipped.

3.4.2. A comprehensive signage package requiring design, programming, manufacturing, and installation.

3.5. As exact quantities and types of signage are not known at this time, the contract shall cover:

3.5.1. Healthcare signage

3.5.2. Professional installation

3.5.3. Maintenance and warranty services

3.5.4. Wayfinding design services for updates and future requests

3.6 A COR or designated Point of Contact (POC) may be assigned at the ordering level to coordinate specific tasks.

3.7 The Contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to fulfill the requirements of each order.

3.8 All work must comply with Federal and Department of Veterans Affairs regulations, including but not limited to:

3.8.1. Architectural Barriers Act (ABA)

3.8.2. National Fire Protection Association (NFPA) standards

3.8.3. VA Technical Information Library (TIL): https://www.cfm.va.gov/til

3.9 Interior and exterior signage must match the finishes, sizes, and design standards currently approved and installed at VA facilities (see attached drawings for the Orlando VA Medical Center Signage Standard). This ensures a cohesive, consistent, and interchangeable signage and wayfinding system.

3.10 The signage program shall be coordinated with the VA in accordance with facility demolition, renovation, and construction schedules.

https://www.cfm.va.gov/til

3.10.1. The vendor should be a combined environmental graphics design-build organization with proven experience in large-scale healthcare facility signage projects.

4. GENERAL REQUIREMENTS

The scope and delivery schedule for each requirement will be defined through individual job or task orders.

4.1. Job Order Management

4.1.1. The Contractor shall designate a Single Point of Contact for each job order to manage customer service and coordination.

4.1.2. Depending on the specific job order, the Contractor may be required to provide wayfinding design, graphic design, programming, manufacturing, and installation services.

4.1.3. The Contractor shall provide maintenance manuals for all specified products.

5. TASK CATEGORIES

5.1. Interior Room Identification:

When required, the Contractor shall:

5.1.1. Program, manufacture, and install new or updated interior room identification signs.

5.1.2. Prepare sign location plans and a complete sign message schedule identifying each sign, its message, and type.

5.1.3. Provide a web-based application (at no additional cost) that allows facility users to update sign inserts via a client-specific portal. The application must:

5.1.3.1. Include access to VA-approved templates, fonts, and layouts.

5.1.3.2. Allow users to retrieve templates, make updates, and print or download files as needed.

5.2. Directional and Wayfinding Signage:

When required, the Contractor shall:

5.2.1. Program, manufacture, and install new or updated directional and wayfinding signs.

5.2.2. Prepare sign location plans and a complete sign message schedule.

5.2.3. Submit a wayfinding report detailing the theory, themes, and plans being implemented. Note: This task goes beyond simple sign replacement and requires an experienced wayfinding designer.

5.3. Landmark Features & Graphics:

When required, the Contractor shall:

5.3.1. Design, manufacture, and install specialty displays and feature walls.

5.3.2. Include elements such as architectural lettering, artwork, woodwork, cast seals, acid etched plaques, and other Veteran-focused display features.

5.4. Life Safety and Regulatory Signage:

When required, the Contractor shall:

5.4.1. Program, manufacture, and install new or updated life safety and regulatory signage.

5.4.2. Prepare sign location plans and a complete sign message schedule for all applicable code, regulatory, and life safety signs.

5.5. Visitor Guide Updates:

When required, the Contractor shall:

5.5.1. Update the existing Visitor Guide to reflect changes in interior stylized floor plans, exterior 3D campus renderings, and department/directory listings.

5.5.2. Generate all artwork and files necessary for the update. Note: The VA will provide architectural floor plans and a PDF of the current guide for reference only.

5.6. Exterior Signage:

When required, the Contractor shall:

5.6.1. Program, manufacture, and install new or updated exterior signage.

5.6.2. Prepare sign location plans and a complete sign message schedule.

5.6.3. Submit a wayfinding report detailing the theory, themes, and plans being implemented. Note: This task also requires an experienced wayfinding designer and is not limited to sign replacement.

6. GENERAL PRODUCT SPECIFICATIONS

Note: Substitution of finishes and salient characteristics is not permitted.

6.1. Interior Signage – Architectural System Specifications

Refer to attached drawings for additional detail.

6.1.1. Tactile and Braille Characters: Raised minimum of 0.793 mm (1/32 in); Grade 2 Braille required where applicable per ADA.

6.1.2. Character Height: Must comply with ADA regulations and VA sign standards.

6.1.3. ADA Symbols (Pictograms): Written descriptions must be placed directly below the symbol, outside the symbol’s background field. Symbol background must be at least 150 mm (6 in) high.

6.1.4. Finish and Contrast: Signs must be constructed using 2-ply or 3-ply non-glare acrylic with adequate contrast. Refer to drawing standards for approved design.

6.1.5. Mounting Location and Height: Room ID signs: Mounted on the wall adjacent to the latch side of the door, in accordance with ADA requirements and to avoid door swing/protrusion. All other signs: Must comply with ABA and JCAHO requirements.

6.1.6. Frame Construction: 1/8” extruded anodized aluminum frame with curved top.

6.1.7. Mounting Method: Signs/pockets must be magnetically mounted into the extruded aluminum frame.

6.1.8. Wall Attachment: Signs must be mechanically fastened to the wall. Adhesive mounting is not permitted unless a special exception is approved.

6.1.9. Web-Based Insert Application: All standard Room ID and Directional signs must include a web-based application (provided at no additional cost) that allows users to:

6.1.9.1. Access facility-specific templates, fonts, and layouts.

6.1.9.2. Update inserts and print or download files as needed.

6.1.10. Graphics and Color: Subsurface color and graphics unless ADA requires otherwise.

6.1.11. Printing Method: Subsurface digital printing directly to substrate using variable dot pattern, UV ink with no VOCs, and LED curing. Painting, screen printing, and laminates are not acceptable.

6.1.12. Insert Type: Primary insert material shall be clear acetate with clear acrylic watermark.

6.2. Specialized Behavioral Health Signage

6.2.1. Maximum sign depth: 0.045”

6.2.2. Material must be shatter-resistant, pliable, lightweight, and contain no sharp edges.

6.2.3. Must be ADA compliant, including Grade 2 clear dome braille and raised characters.

6.2.4. Write-on board and pocket sign options must be available as needed.

6.2.5. Background color must be wood-look, integral to the material. Surface-applied finishes are not acceptable. Rigid/non-pliable substrates (e.g., Formica) are not acceptable due to patient safety concerns.

6.3. Wayfinding Graphics / Imagery – Artwork Framing

6.3.1. Framing Options: Framed, canvas, and/or Plexiglass with standoff.

6.3.2. Image Printing: High-resolution printing on Kodak Endura Lustre Photo Paper.

6.3.3. Mounting: Artwork mounted to heat-activated, pH-neutral adhesive on 1/8” foam core with double clay coating.

6.3.4. Glazing: .100” optically clear acrylic Plexiglass.

6.3.5. Security Mounting: All framed pieces must be mounted using a 1-1/2” x 1/2” wood security strainer or approved equal.

6.3.6. Wall Attachment: Must use a four-point security mounting system.

6.4. Exterior Signage (Refer to attached drawings for Sign System Standards).

6.4.1. Material Composition: All aluminum extrusions must contain a minimum of 75% recycled content.

6.4.2. Structural Support: All pylon signs must be supported by two interior steel Schedule 40 poles, direct buried into concrete footings or as directed by the Facility Management Service (FMS).

6.4.3. Illumination:

6.4.3.1. All illuminated signs must feature routed aluminum faces.

6.4.3.2. Illumination shall be provided using GE Tetra Mini LEDs.

6.4.4. Modular Design: All signs must be component-based with changeable faces to allow for future updates.

6.4.5. Style and Finish: Must conform to the Drawing Standards for Approved Design.

6.4.6. Color Standards: Primary Colors: Silver, Black Copy, VA Blue Swoosh.

6.4.7. Post Specifications: Posts shall be 3 ¾” architectural aluminum radius black posts with key slot filler.

7. SIGN CONSTRUCTION

7.1. Architectural Series – Interior Signage

7.1.1. Signs shall be constructed using a two-ply or three-ply system, consisting of:

7.1.1.1. First Ply: 1/16" thick matte finish acrylic.

7.1.1.2. Second Ply: 4mm thick closed-cell PVC.

7.1.2. Adhesive Layer: Double-coated pressure-sensitive polypropylene film rated at 56 oz/in minimum adhesion per PSTC-1.

7.1.3. Pocket Signs:

7.1.3.1. Created using No. 38 - .080” separating ribs to form insert spaces for custom computer-generated acetate.

7.1.3.2. Adhesive strips are not acceptable as a substitute for acrylic.

7.1.4. Framing:

7.1.4.2. Signs shall nest into Type OS22 custom extruded, precision-mitered aluminum frames composed of clear anodized aluminum.

7.1.4.2. Frames assembled using a two-part epoxy process with a composite board back plate made of recycled content.

7.1.5. Room Number Section:

7.1.5.1. Uses injection-molded ABS characters.

7.1.5.2. Grade II Braille produced with high-pressure surface beading located directly below tactile numbers (minimum 3/16").

7.1.5.3. Braille translation must be performed using the Duxbury Braille Translator.

7.1.6. Wood Accents: Fabricated from multi-layered fire-retardant thermoplastic sheets with a Class A decorative embossed film in the specified finish.

7.1.7. Graphics and Color:

7.1.7.1. Must be subsurface digitally printed directly to substrate using a variable dot pattern, UV ink with no VOCs, and LED curing.

7.1.7.2. Painting, screen printing, and laminates are not acceptable.

7.1.7.3. Surface-applied color or copy is not acceptable, unless required for ADA compliance.

7.2. SecureSpec Series – Specialized Behavioral Health Signage:

Signs shall be constructed from a specialized, multi-layered fire-retardant thermoplastic sheet with a Class A decorative wood grain film. Material must be:

7.2.1. Designed for healthcare environments.

7.2.2. Resistant to impact, dents, and stains.

7.2.3. Thin (not to exceed 0.045”), lightweight, pliable, and shatter-resistant.

7.2.4. Fabricated with rounded corners to eliminate sharp edges.

7.2.5. Insert Pockets: Constructed from layered carrier material with a sandwiched .02” thick non-glare film for lightweight, low-profile insert signs.

7.2.6. ADA Compliance:

7.2.6.1. All raised/tactile copy must meet ADA and applicable standards.

7.2.6.2. Grade 2 Braille in clear domes that do not interfere with visual aesthetics.

7.2.7. Graphics:

7.2.7.1. Non-tactile copy and graphics applied via silkscreen inks formulated for adhesion to the carrier material and must be vandal-resistant.

7.2.7.2. Insert graphics printed using laser toner or pigmented inkjet inks with high permanence ratings.

7.2.7.3. Inserts must be client-updatable onsite using custom-developed software.

7.2.8. Mounting: Signs shall be wall-mounted using thin-mil VHB tape and silicone adhesive, as required.

8. ON-SITE PERFORMANCE:

On-site services may be required for design, programming, or installation, as determined by individual job orders. These services may occasionally occur outside of normal duty hours to avoid disruption to patient care, in accordance with this BPA order.

8.1. Scheduling:

Delivery and installation dates shall be pre-scheduled with the Contracting Officer Representative (COR) and/or VA Interior Designer Point of Contact (POC).

8.2. Duty Hours:

On-site campus hours: 8:00 AM – 4:00 PM, Monday through Friday, excluding federal holidays.

Federal Holidays Include:

8.3. Coordination with VA Services:

Contractor shall collaborate with the COR to coordinate compliance with any in-house services affected by installation, including IT, Housekeeping, Facilities, Painting, and Construction Teams. Required coordination meetings will be identified at the order level.

8.4. Contractor Identification:

Contractor personnel must present a professional appearance and wear a uniform or other identifying attire. A VA-issued badge must be worn above the waist and visible while on government property.

8.5. Safety and Risk Management:

Contractor shall establish policies and procedures to protect the safety and welfare of customers, employees, and the community, minimizing or eliminating safety or environmental risks.

8.6. Staff Qualifications:

Contractor is responsible for ensuring staff are trained and certified in planning and installation to maintain product warranty integrity.

8.7. Project Oversight:

Contractor shall designate an on-site project manager or lead installer responsible for oversight of all project aspects.

8.8. After-Hours Work:

Services may be required outside of normal duty hours, as specified in individual task orders.

8.9. Regulatory Compliance:

Contractor shall be knowledgeable of and comply with all applicable federal, state, and local laws, including:

8.9.1. Building Codes

8.9.2. Life Safety Codes

8.9.3. OSHA

8.9.4. ADA/ADAG

8.9.5. VA Design Standards and Instructions: www.cfm.va.gov/til/dguide.asp

8.10. Repairs and Replacements:

Contractor shall repair or coordinate with the COR/POC for the replacement of damaged, defective, or missing items.

8.11. Quality and Timeliness:

All work shall be completed with the highest level of craftsmanship, in a safe manner, and within the allotted time frame.

8.12. Punch List Completion:

Items noted on the punch list shall include a response time for completion provided by the contractor.

9. PERFORMANCE PERIOD:

The period of performance shall include:

9.1. Base Period:

One (1) twelve-month period

9.2. Option Periods:

Four (4) additional twelve-month option periods.

10. DELIVERY LOCATIONS

This requirement covers the following Orlando VA Medical Center locations:

• Lake Baldwin Clinic, 5201 Raymond Street, Orlando, FL 32803

• Lakemont Administrative Offices, 2500 S. Lakemont Avenue, Orlando, FL 32814

11. WARRANTY

The warranty period shall begin on the date of acceptance of products and/or services by the Government Contracting Officer’s Representative (COR).

11.1. Warranty documentation must include:

11.1.1. Duration: Minimum of one (1) year for all products and services.

11.1.2. Coverage: Replacement of all defective parts and materials during the warranty period, at no cost to the Government.

11.2. The Contractor shall:

11.2.1. Bear all costs associated with installation and travel for warranty-related replacements.

11.2.2. Ensure warranty coverage meets or exceeds the salient characteristics specified in this Statement of Work.

http://www.cfm.va.gov/til/dguide.asp

12. OBLIGATION OF FUNDS

The Government is obligated only to the extent of authorized orders issued by the Contracting Officer.