S05 Q and A Solicitation 36C24826Q0087.docx

VENDOR QUESTIONS & ANSWERS (Q&As) PD, RMD, Laundry, Medical Courier Services

(RFQ# 36C24826Q0087)

Amendment 0002

The following questions were asked of the Government relating to the subject requirement which are hereby posted and responded to. This Q&A (Questions and Answers), dated November 21, 2025, is hereby made part of Solicitation 36C24826Q0087 and will be incorporated into any resulting contract.

Q&As:

Eligibility and Participation:

1. Is this federal solicitation opportunity only available to Florida registered companies, or are you requesting a copy of active/valid SunBiz registration from companies registered and operating in Florida?

Answer: Local workers need to be in the Tampa area. Offerors based out-of-state but transacts business in Florida must be authorized to transact business in Florida (registered with the Florida Dept. of State/Sunbiz) as a foreign entity.; the Contractor must maintain Florida authorization for the duration of the contract.

2. Could you please confirm whether this opportunity is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), or if other small-business set-aside categories are also eligible to submit proposals?

Answer: Yes, this is a 100% SDVOSB set-aside.

3. Can a non-SDVOSB prime contractor partner with an SDVOSB subcontractor who performs 70%+ of the operational work? Does this satisfy the SDVOSB set-aside requirement, or must the prime contractor itself be SDVOSB certified?

Answer: No. IAW FAR Solicitation VAAR Clause 852.219-73(b)(2), VA Notice of Total Set-Aside for Certified-Disabled Veteran-Owned Small Businesses, “Any award resulting from this solicitation shall be made to a certified SDVOSB listed in the SBA certification database who is eligible at the time of submission of offer(s) and at the time of award.”

Route and Operation Details:

4. Please confirm the required vehicles for these routes. Are they large enough for hauling multiple items such as an SUV or a Sprinter van? Is a lift gate needed for the carts?

Answer: A lift gate is not necessary for transport. We require either a mid-sized SUV or larger, ensuring that the vehicle is sufficiently large to accommodate between 6 and 15 totes at any time. Totes measuring 21-7/8 x 15-1/4 x 12-7/8.

5. Could you provide clarification on the anticipated start date for the awarded contractor, specifically how soon after the award the VA expects daily and as-needed courier routes to begin?

Answer: Anticipated start date December 1, 2025.

6. Could you confirm which documents must be included with the quote submission to ensure completeness?

Answer: See Solicitation FAR provision 52.212-1, Instructions to Offerors.

7. Could you clarify the details and requirements for each route, including pickup and delivery times and the number of vehicles currently utilized?

Answer: We can’t provide the current number of vehicles being used by the incumbent. The routes, including pickup and delivery times, are outlined in the Performance Work Statement attached to the solicitation.

8. Is this an existing route, and if so, who is currently operating it, and what was the price last year, including the number of vehicles used?

Answer: All routes listed are currently in our existing contract. We cannot provide the number of vehicles being used by the incumbent or the last year’s price. However, we can provide name of current Contractor and total contract price for entire Period of Performance (Base + 4 Option Years).

Entity Name: Crosstown Courier Service, Inc.

Total Price: $754,629.20

9. There appears to be some confusion regarding route details in the Statement of Work (SOW). Could you provide a clear explanation and check if routes mentioned multiple times are redundant?

Answer: All route details are comprehensively outlined in the PWS. The multiple runs mentioned in the PWS are necessary as they need to be performed several times a day. This repetition ensures continuous and reliable services throughout the day. Each run outlined in the PWS corresponds to a specific time and requirement to meet operational needs effectively.

10. Can accurate quotes be presented by clarifying similar pickups for the Dermatology Clinic listed in Route #1 and Route #2?

Answer: Accurate quotes can be presented, but routes one and two are for different items. Not sure exactly what you are inquiring that is specific to route one and two.

11. How will the contractor know when Pharmacy Pickups are needed? Will there be a specific communication method, such as a call or email?

Answer: The pharmacy will contact the courier's dispatch, and dispatch will contact the driver to pick up the items on their regular route.

12. What are the container sizes being transported, including RMD Transport Containers and Bulk Materials, and are there any size requirements for vehicles beyond temperature and humidity control?

Answer: Mid-size SUV or larger. Reusable Medical Devices Container/Tote sizes are 21-7/8 x 15-1/4 x 12-7/8. Large Mail bags and Large laundry bags.

13. To ensure alignment with federal and Florida employment regulations, could you clarify the worker's compensation requirement? Are state-recognized exemptions acceptable for 1099 independent contractors?

Answer: Ensure Florida state law is adhered to for Worker’s Compensation requirements. There are no federal Worker’s Compensation requirements for Contractors.

14. What are the estimates for the average daily or weekly volume of items for each route, and the number of routes operating simultaneously?

Answer: All routes and volume are detailed in the PWS attached to the solicitation.

15. For the emergency 30-minute response requirement, should there be a dedicated standby driver/vehicle maintained on-site or within a certain radius?

Answer: A driver needs to remain in the local area to ensure a quick response.

16. Are the listed pickup/delivery times fixed, or may contractors propose adjustments as long as clinical deadlines are met?

Answer: Yes, times are fixed.

Additional Questions:

17. Is there a time requirement for Pharmacy pickups, and will they be urgent?

Answer: The pharmacy is “as Needed” same day pick-up and delivery.

18. Is there a maximum size for equipment that could be needed for repairs?

Answer: All equipment will fit in a Mid-Sized SUV or larger.

19. Could you please provide a list of all pickup and delivery locations, including addresses for the hospital, outpatient clinics, and annexes?

Answer: James A Haley VA Hospital 13000 Bruce B. Downs Blvd., Tampa, Florida 33612 NPR Home Based Primary Care 7900 Little Road, Port Richey, FL 34654 New Port Richey VA Outpatient Clinic 7900 Little Road, New Port Richey, FL 34654 Tampa Tampa Dermatology Clinic 12210 Bruce B. Downs Blvd Tampa, FL 33612 Tampa Outpatient Eye Clinic 10770 N. 46th Street Tampa, FL 33612 Tampa Primary Care Annex 13515 Lake Terrace Lane, Tampa FL 33637 NPR Dental Clinic 7900 Little Road, New Port Richey, FL 34654 NPR Mental Health Annex 7900 Little Road, New Port Richey, FL 34654

20. Are there any anticipated changes to the daily RMD, NPR, or Tampa clinic loops during the contract period?

Answer: No

21. Does the VA expect the contractor to maintain an on-site staging or standby presence between route windows?

Answer: No

22. What is the estimated number of emergency pickup requests per month?

Answer: These are not used often. The current average is one every two months.

23. Can routes be combined as long as time requirements are met?

Answer: No