36C24824Q0541 Attachment D- Evaluation Factors Janitorial Services at VACHS Clinics.pdf

36C24824Q0541 ATTACHMENT D- EVALUATION CRITERIA

EVALUATION CRITERIA AND BASIS FOR AWARD

Part 1 – EVALUATION PROCESS AND BASIS FOR AWARD:

1. This acquisition will be solicited, evaluated and awarded following the procedures of Federal Acquisition Regulation (FAR) Part 12 and 13, Subparts 12.6, 13.106.

2. This solicitation is set-aside for SDVOSB concerns. If award cannot be made, the solicitation will be cancelled, and the requirement resolicited.

3. A comparative evaluation will be performed in accordance with FAR 13.106-2 (b)(3).

3.1 The Government will evaluate quotes using the following procedure:

• The agency will first evaluate quotations/offers in sequence against any factors in the solicitation to identify the first acceptable quotation/offer that provides the government what it needs, were and when as identified in the RFQ.

• Once one quotation/offer is found acceptable, a direct comparison of the quotation/offer will be performed in a uniform and fair manner side by side to the remaining ones, rejecting those that are unacceptable, and choosing the “best” one.

3.2 Award will be made based on price and other non-price factors, using comparative evaluation of quotes in accordance with FAR Part 13 procedures, awarding to the responsible Quoter whose quote, conforming to the solicitation, and which is most advantageous to the Government. Therefore, the Government reserves the right to select a response that provides benefit to the Government that exceeds the minimum but is not required to do so. Responses may exceed the requirements, but the government is not requesting or accepting alternate quotes; each response must respond to the solicitation requirement statement.

3.3 The Government contemplates award of a single firm fixed contract for Janitorial Services at VACHS Clinics.

Part 2 -EVALUATION FACTORS FOR AWARD:

The Evaluation factors for this Request for Quote (RFQ) solicitation are: Technical, Past Performance and Price. The Government wants assurance that the selected quoter is compliant with applicable rules and regulations and will provide quality services in a timely manner. In that regard, the quoter must demonstrate that meet or exceed the solicitation stated requirements.

2.1 Technical Factor: Offerors will be evaluated to the extent to which it provides the Technical Experience in the following:

a. Subfactor 1: Organizational Approach and Personnel Resources

1. Describe the Organizational structure and staffing plan to effectively satisfy contract requirements, considering at a minimum the VACHS Building Information, working hours and Estimated Square Footage to be served. Lay down the company staff recruitment method and the retention plan for keeping key individuals.

2. Submit a list, matrix or organizational chart cross referencing proposed individual who will be working under this contract, by name and trade/occupation. Offerors shall demonstrate a commitment to assign appropriately skilled and experienced individuals to perform the services as required by the Performance Work Statement. List shall include personnel directly responsible and accountable for contract performance including management and supervisory level positions. In addition, personnel qualifications statements shall be provided, which shall include work experience, education, training, professional certifications and security clearance if any.

3. Quoter/Offeror shall demonstrate capability and preparedness to initiate performance immediately upon award.

b. Subfactor 2: Technical Excellence

1. Provide a narrative describing the approach to an aseptic healthcare housekeeping program.

2. Provide a management plan to include cleaning procedures, written work instructions, cleaning supplies and equipment intended to be used according to hospital customary practices and industry standards.

3. Provide a narrative that describes the company method to chemical material handling and storage.

4. Provide a narrative that describes the company method to cover basic green cleaning.

c. Subfactor 3: Management Capability and Experience

1. Provide a narrative describing ongoing business plans and practices, for customer service and customer satisfaction.

2. Provide a Quality Control Plan: The plan shall demonstrate how the Contractor will ensure services will be provided in accordance with the (PWS) and applicable regulations. The plan shall address at a minimum: staffing, work schedules, Cleanliness, availability of supplies, equipment, inspections of areas and work completed, and emergency calls respond.

3. Provide an emergency plan, in case of Hurricane, Floods, earthquake, etc. Plan of action and work during the emergency.

d. Subfactor 4: Transition Plan

1. Provide a transition plan. The plan shall be in the form of a matrix or narrative w/timelines.

2.2 Past Performance:

2.2.1 A quoter past performance is important in determining its ability to successfully perform the services described in the PWS. The Government is interested in ensuring that the quoter has a successful history of recent and relevant past performance. In order to be considered relevant and recent, all references shall be similar in scope to the solicitation requirement, and services performed within the last five (5) years preceding the submission of this quote.

To be considered as relevant, reference shall document a service of similar scope and level complexity. Relevancy in terms of scope and complexity can be established by providing a description of the contract performance to include number of tanks, type, models, etc.

For reference to be considered recent it shall be of services currently being provided or from within the las five (5) years:

a. Prospective contractors (quoter) shall submit three (3) recent and relevant references of past or current contract performance. References may include Federal, State, Local Government and/or private sector. Each reference shall include contract number, contract amount, period of performance, agency and/or company name, point of contact with name, telephone number and email address.

b. Past Performance will be evaluated to assess its relative merit with respect to the solicitation requirements. Evaluation will be based on current and past performance information furnished by the quoter, as well as information from available sources such as other government agencies, suppliers, etc.

2.2.2 Past Performance information to be considered includes:

a. Timeliness: Met or exceeded the contract schedule of services

b. Quality of Product or Services: Quoter’s ability to comply with the contract requirements, effectiveness of its quality control system, field associated quality control problems and corrective action taken.

c. Customer Satisfaction: Satisfaction of prior customers and end users. This includes the willingness of prior customers to do business with the quoter again if given the choice.

2.2.3 In the case of a quoter without a record of relevant past performance or for whom information on past performance is not available, quoter will not be evaluated favorably or unfavorably on past performance.

2.3 Price Factor:

Price will be evaluated to determine price reasonableness.

The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. This includes options under FAR 52.217-8, Option to Extend Services, which applies to this solicitation. Evaluation of options does not obligate the Government to exercise them.

Part 3 – QUOTE PREPARATION INSTRUCTIONS

3.1 To assure timely and equitable evaluation of quotes, prospective contractors (quoters) must follow the instructions contained herein. Quoters are required to meet all solicitation requirements.

3.2 The quoter response shall consist of three (3) sections submission: a price, technical and past performance submission. Submit to the Contracting Office by the time and place indicated in the solicitation. Incomplete quotes will be considered unacceptable therefore, the quote will be rejected, and no further evaluation conducted.

3.2.1 Price quote Submission: Quoters shall price all line items listed in the price schedule.

3.2.2 Technical Submission: In demonstrating the ability to comply with the solicitation requirements, quoters shall meet and provide all solicitation technical requirements and submissions with their quote in accordance with the PWS and section 2.1 above.

3.2.3 Past Performance Submission: Submit with quote three (3) past performance references in accordance with section 2.2 above.