Cabling PWS FINAL rev.pdf

Performance Work Statement OVAHCS Data and Voice Cabling Drops

1. INTRODUCTION

a. The Orlando VA Healthcare System (OVAHCS) requires a local source for data and voice cabling for the Orlando VA Healthcare System and its associated Outpatient Clinics and offices including, but not limited to those listed in Section 12a.

2. DESCRIPTION

a. The Contractor shall provide all labor, equipment, tools, material, supervision and other items and services necessary to perform the work as defined in this Performance Work Statement. The contractor shall provide the necessary services to install, remove, and repair data and voice cabling.

b. The contractor shall meet the following minimum requirements:

i. The cabling shall consist of, but not be limited to, single mode fiber optic cable, multimode fiber optic and Category 6 cable punched on RJ45 wall jack and terminated on a patch panel; Unshielded Twisted Pair (UTP) for the purpose of data and voice transmissions. All installed cable shall be riser rated, unless in a plenum rated air space and conform to the OVAHCS color code scheme. Except for patch panel cables, the contractor shall provide all of the materials for each installation or repair, including but not limited to cable, terminal connectors, wall jacks, wall plates, j-hooks, conduits, cable trays, and cable management devices (e.g.

Velcro, Cable ties, etc..). The vendor shall adhere to the specifications as stated herein.

ii. All work shall be performed at the OVAHCS to include associated clinics and off-sites listed in section 12.a. and shall comply with current codes and standards as they relate to the respective facility.

iii. The contractor shall be able to provide scheduled service and emergency service calls with on-site technical assistance available within response times as outlined in section 7.

iv. The period of performance for this contract shall be for a base period of one (1) year from date of Contract award, with four (4) additional one (1) year ordering periods to be exercised at the Government’s discretion.

v. COR will be the VA official responsible for verifying contract compliance. After contract award, any incidents of contractor noncompliance as evidenced by the monitoring procedures will be forwarded immediately to the Contracting Officer.

c. All required licenses and local permits shall be the responsibility of the Contractor. In addition, the contractor shall adhere to all local Infection Control Risk Assessment (ICRA) requirements for work performed at this facility. The contractor shall check in with the Electrical Supervisor located in room 5A100- 02LN or COR located in building 5 (Warehouse) room 2B504 prior to commencing work. All personnel shall be in uniform during work hours.

3. APPLICABLE DOCUMENTS

a. The following laws, regulations, policies, and procedures in effect on date of contract issuance and all subsequent changes or updates apply:

FAR Federal Acquisition Regulation

VAAR Veterans Administration Acquisition Regulation

SCA DOL Website Service Contract Act (SCA) Directory of Occupations

b. Glossary. Acronyms used in this PWS are listed below for easy reference:

COR Contracting Officer’s Representative FAR Federal Acquisition Regulation ID Interior Design ECU Environmental Control Unit ICRA Infection Control Risk Assessment TR Telephone Room

4. PERFORMANCE REQUIREMENTS

a. The contractor shall install, repair, and remove cabling following the guidelines identified in Section 5., Contractor Responsibilities.

b. The contractor shall test each installed or repaired cable to ensure the installation meets standard transmission requirements. The contractor shall then certify the work for use, and provide a report detailing standards compliance in written or electronic format to the COR.

5. CONTRACTOR RESPONSIBILITIES

a. FIBER OPTIC CABLING: The contractor shall use the VA installed wire mesh cable runways for fiber runs unless otherwise specified. Fiber shall be OM3 multi-mode or 1310nm single mode based on the application or as specified by OVAHCS. All fiber runs shall start from the Main Distribution Frame (MDF) fiber patch panels and terminate in an Intermediate Distribution Frame (IDF) closet. Termination in locations other than an IDF closet may be authorized for special projects and must be approved by the COR. Fiber runs shall have no splices. Air Blown Fiber runs may also be required in certain instances at the request of the OIT Area Manager through the COR. Fiber Optic cables shall be terminated with SC connectors, unless otherwise specified by the COR. Fiber Optic cable penetrations through fire and/or smoke rated barriers shall not compromise the original rating of the barrier. All fire barrier penetrations shall be fire stopped with COR approved materials

b. DATA RUNS: All twisted pair cable runs shall be routed through the VA installed wire mesh flexible cable runway and must be riser rated. A standard “data drop” consists of four blue Category 6 cables terminated to and run from the IDF patch panel/punch down block to the terminal location. By definition, a “drop” includes all labor, material and RJ45 modules required to install the ports.

Voice and Data communication cable jacket will be Blue in color. Voice and Data communication cable penetrations through fire and/or smoke rated barriers shall not compromise the original rating of the barrier. All fire barrier penetrations shall be fire stopped with COR approved materials.

i. CAT6 cables shall be terminated with RJ45 connectors to the T568B standard, and fiber optic cables will be terminated with SC connectors, unless otherwise specified by the COR.

ii. All cabling that leaves the wire mesh runways shall be neatly bundled and enclosed in Electrical Metallic Tubing conduit and routed through an insulated connector. The conduit shall be installed in accordance with National Electric Code (NEC) and Infrastructure Standard for Telecommunications Spaces Version 3.0 and be either ¾, 1, 1 ¼, 1 ½ inches. All conduit runs shall be bonded to the cable tray in which it originated, with UL approved methods and devices. No enclosure shall be smaller than one half inch. Runs from cable runways to a drop location shall be enclosed in electrical conduit and shall be concealed above the ceilings. All electrical conduit runs that pass through or run down a concrete or cinder block wall shall be channeled and filled with appropriate material, unless surface mounting is specifically authorized.

Conduit runs in a concrete wall shall terminate in an installed in accordance with Infrastructure Standard for Telecommunications Spaces Version 3.0 and shall be an enclosed 4" X 4" X 2" box and furnished with a single gang concrete adapter. All conduit runs in sheet rock shall run to the nearest point above the drop location and run down the inside of the wall in the same size tubing. Such runs shall terminate in a 2" X 3" X 2" box, which shall be properly supported. Surface runs of conduit are not allowed unless pre-approved by the COR. When necessary and pre-approved, surface runs shall be in exterior channeling and surface mount boxes to coordinate with the decorum of the room.

iii. All runs shall have a slack of one foot at the terminal end and shall not be spliced. All cables must be neatly routed and strapped with Velcro strips following the existing service loop in the IDF closet, resulting in an IDF service loop of not less than 1 meter. Cabling must be installed in a neat and workmanlike manner and shall not follow a path to inhibit future installations or access to existing infrastructure cabling.

c. INSTALLATION: ALL CABLE INSTALLATION SHALL BE FULLY

COORDINATED WITH THE CONTRACTING OFFICER REPRESENTATIVE

(COR) PRIOR TO INSTALLATION.

i. The Contractor shall provide new installations or repairs conforming to current and accepted telephone and digital industry/commercial standards.

ii. The Contractor shall be responsible for complete knowledge of the space and cable pathways (i.e. equipment rooms, telephone rooms, conduits, wire ways.) of the facility.

iii. The system cables shall be protected by cable duct, trays, wire ways, conduit (rigid, thin wall, or flex), and when specifically approved, flexible innerduct. Contractor shall confirm all contract drawings and facility physical layout to determine the necessary cable protective devices to be provided. If flexible innerduct is used, it shall be installed in the same manner as conduit described herein.

iv. Cable installed within the system (i.e. backbone, outside plant, inside plant, and station cabling) shall conform to accepted industry and original equipment manufacturer (OEM) standards as to size, color code, capacitance (12.4pf or less) and insulation. The pair twists of any pair shall not be the same as any other pair within any unit or sub-unit of cables that are bundled in 25 pairs or less. The absence of specifications installed in accordance with Infrastructure Standard for Telecommunications Spaces Version 3.0 shall imply that best general industry practices shall prevail, and that first quality material and workmanship shall be provided. Certification Standards, (i.e., BICSI, Consultative Committee International Telegraph and Telephone Standards Committee, Federal Information Processing Standards (FIPS), Performance Specifications, (and Addendum) Latest Issue and National Fire Protection Association regulation) shall prevail.

v. Some areas of this Facility may be considered plenum. Contractor shall review VA’s cable and wire requirements with the COR prior to installation to confirm the type of environment present at the installation location.

vi. All shielded station wire shall be terminated and bonded per OEM specification.

vii. If temporary cable and wire pairs are used, they shall be installed to not represent a pedestrian safety hazard. The Contractor shall be responsible for all work associated with the temporary installation, and for removal when no longer necessary. Temporary cable installations are not required to meet Industry standards; but must be reviewed and approved by the

COR.

viii. Conductors shall be cabled to ensure against induction in voice and data circuits. Crosstalk attenuation within the system shall be in excess of -80 dB throughout the frequency ranges specified.

ix. Measures shall be employed by the Contractor to minimize the radiation of radio frequency noise generated by the system equipment so as not to interfere with audio, radio, video, data, computer main distribution frame (MDF), telephone customer service unit (CSU), and electronic private branch exchange (EPBX) equipment the system may service.

x. Each cable end shall be labeled by the Contractor. The Contractor shall update the as-built drawings upon installation and provide an electronic copy to the COR. The Contractor shall legibly label the patch panel and the wall jack frame using a mechanically prepared (handwritten not acceptable) label that fits inside the manufacturer’s label window.

Labeling shall follow the existing naming convention.

xi. Each cable shall be fully tested and certified in writing by the Contractor to the COR before proof of performance testing can be conducted.

Minimum test requirements are for impedance compliance, inductance, capacitance, signal level compliance, opens, shorts, cross talk, noise and distortion, and split pairs on all cables. The tests required for data cable shall be made to guarantee the operation of this cable at Category 6 Ethernet standards, not less than 1000 MHz full bandwidth, fully channel loaded. All cable installation and test records shall be provided to the COR for acceptance and shall thereafter be maintained electronically. Electronic reports must be readable without proprietary software, preferably saved in “Word” (.docx) or “Portable Document Format" (.pdf).

xii. The Contractor shall provide and use industry recognized test equipment to guarantee that cable pairs meet each OEM's standard transmission requirements and guarantee the cable will carry data transmissions at the required speeds, frequencies, and fully loaded bandwidth.

xiii. New installations and repairs must be compatible with existing systems.

Terminal jacks shall be mounted in a suitable location as determined by governing regulation codes and the COR.

xiv. With the exception of removing one ceiling tile for inspection purposes only, all contractors and service personnel shall be required to complete a Pre-Construction Risk Assessment permit prior to the commencement of any work inside a facility. If new penetrations are made in the smoke/fire walls, they must be sealed with UL approved fire sealant. Safety Data Sheets (SDS) for UL approved fire sealants shall be attached to the Pre- Construction Risk Assessment permit. If existing cable trays or existing conduit pipes are to be used, this will not constitute a new penetration.

However, Pre-Construction Risk Assessment permit shall be completed and shall be displayed at the site where work is being done. Further, when contractors or service personnel are working above the ceiling on a ladder, they shall have a barricade around the area in which they are working in order to separate themselves from the employees, patients and visitors at the VA owned or leased facility. Contractors or service personnel shall not leave the area while ceiling tiles are left open.

xv. The Contractor employees shall be responsible for knowledge of and compliance with safe working procedures. The Contractor shall work in compliance with OSHA standards, including but not limited to the Standard 1926 “General Safety and Health Provisions” for personal protective equipment, eye protection, tools, and ladders.

xvi. The COR, in coordination with facility Infection Control personnel, will assess contractor work activity and the physical installation areas.

Contractors shall abide by infection control precautions as determined in the Pre-Construction Risk Assessment permit prior to, during and after work. These precautions may include HEPA vacuuming, mopping, disinfecting, blocking air vents, sealing an area with plastic sheeting, use of a contractor provided Environmental Containment Unit (ECU) and covered removal of the Contractor’s work debris. The Contractor shall provide all labor, equipment and materials necessary for compliance with infection control precautions as determined in the PCRA.

xvii. The Contractor shall not store any tools or materials onsite unless specifically authorized by the COR. The Contractor is responsible for securing their property at all times to prevent theft.

xviii. All job-related refuse must be taken offsite and disposed of properly by the Contractor.

xix. Any sub-contractor or personnel who will assist the contractor in performance of this work shall be required to have the same training and certification as the contractor and shall abide by all regulations and procedures applicable to the contractor.

6. TASK ORDERS

a. Task orders shall be based on individual projects and may be issued from date of contract award and within the twelve months period of performance, and/or during exercised option period. Period of performance for base period will be twelve (12) months from the award date, and four option periods of twelve (12) months each.

b. The COR will request written estimates for task(s), from the contractor. Once the requirements of the task(s) have been reviewed, the contractor shall submit written cost estimate via email or in person to the COR. The estimate provided by the vendor shall include materials needed, an estimated time to complete the work, and shall be firm fixed price based on the contract’s price schedule. Work shall not commence until written approval has been given by COR. The Contractor will reference the PO number on the invoice as a condition of payment, and all invoices shall be submitted to Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin, Texas 78714-9971 not later than 30 days after acceptance of the work by the Government.

7. RESPONSE TIME

a. Regular tasks will be scheduled by the COR no less than one week in advance.

The estimate shall be determined by a contractor survey of the site and submitted to the COR within 2 working days, via e-mail for tracking purposes. The contractor shall complete regular tasks scheduled by the COR within the timeline specified.

b. When Emergency tasks arise, the COR will contact the contractor via telephone;

followed by e-mail for tracking purposes, to determine the shortest possible response time. Response to Emergency tasks shall not exceed twenty-four (24) hours. Any extension of time to complete tasks must be coordinated with the COR. Work which requires completion during periods other than normal business hours shall be coordinated with the COR.

c. Normal business hours of the Orlando VA Healthcare System are 7:00 a.m.

through 4:00 p.m., Monday through Friday. Federal Holidays are:

i. New Year’s Day, January 1st

ii. Martin Luther King, Third Monday of January

iii. President’s Day, Third Monday of February

iv. Memorial Day, Last Monday of May

v. Independence Day, July 4th

vi. Labor Day, First Monday of September

vii. Columbus Day, Second Monday of October

viii. Veteran’s Day, November 11

ix. Thanksgiving Day, Fourth Thursday of November

x. Christmas Day, December 25

xi. Any other day specifically designated as a Federal Holiday by the President of the United States. If the holiday falls on Saturday, the Federal Government observes the day on the preceding Friday; if the holiday falls on Sunday it is observed on the following Monday.

d. If the Contractor believes that the schedule cannot be met for a particular task because of extenuating circumstances, the contractor shall notify the COR of those circumstances as soon as they are known with a new estimate of the completion date. The contractor shall adhere to the timeline for other work.

8. GUARANTEE

a. All work shall be guaranteed by the contractor to meet all Institute of Electrical and Electronics Engineering (IEEE) specifications for data, voice cabling.

9. INVOICES

a. The contractor shall provide an itemized invoice within 30 days of job completion for each job. Each invoice shall contain the price of the work, including all task order site visits, terminations, labor and materials. The Orlando VA Healthcare System is exempt from all sales taxes. The Contractor will reference the PO number on the invoice as a condition of payment, and all invoices shall be submitted to Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin, Texas 78714-9971 not later than 30 days after acceptance of the work by the Government.

10. BACKGROUND INVESTIGATIONS

a. All contractor employees requiring access to Federal facilities shall be the subject of a background investigation and must receive a favorable adjudication from the Office of Personnel Management (OPM) prior to contract performance. This requirement shall be applicable to subcontractor personnel requiring the same access. Contractor shall provide a roster of employee’s names assigned to the contract to the Contracting Officer within five (5) days of the contract being award. Position Sensitivity has been designated as Low Risk. The level of background investigation commensurate with the required level of access is Special Agency Check (SAC). Investigation cost shall be borne by the contractor.

Contractor employees may have their fingerprints taken electronically at a local VA Medical Center after coordination with the Contracting Officer and VA Police Service or at a local Police Department using form number FD-258 (Rev.

5-11-99) Forms (available from VA Security Investigation Center/SIC, 2200 Fort Roots Drive, Bldg. 192, North Little Rock, AR, 72114.

b. The Contractor shall familiarize his/her staff as necessary to any Government drawings, specifications, or standards that may be provided for areas and other configurations to meet this requirement. Incorrect installation shall be reworked at the expense of the contractor.

c. References and resources to aid in the completion of this project include, but are not limited to, the following:

i. Applicable building codes

ii. VA Office of Health and Safety (OHS)

iii. Construction Infection Control Risk Assessment Memorandum

iv. National Fire Protection Association Codes

d. The Contractor shall be responsible for providing and wearing all safety equipment required in the performance of the contract. The Contractor shall also take all safety precautions necessary. All electrical cords used in the performance of the contract will be inspected and maintained to ensure integrity and proper grounding. The Contractor shall take such safety precautions as the Contracting Officer and/or COR may determine to be reasonably necessary to protect the lives and health of occupants of the building. The COR shall notify the Contractor of any safety issues and the action necessary to correct them.

e. The COR shall identify and document deficiencies in the quality of services performed. This documentation shall be made available to the Contracting Officer upon request. Any deficiencies (damage/improper installation, etc.) that are found in conjunction with the Inspections shall be corrected within three (3) days of the original work performed at the Contractor expense.

11. Performance Location and Hours:

a. Primary places of performance

i. Orlando VA Medical Center at Lake Nona located at 13800 Veterans Way Orlando FL, 32827

ii. Lake Baldwin VA Medical Center 5201 Raymond St Orlando FL, 32803

iii. Lakemont Campus 2500 South Lakemont Ave Orlando Fl, 32814

iv. Viera VA Health Care Center Outpatient Clinic 2900 Veteran’s Way Viera FL, 32940

b. Alternate locations leased by the government

i. Kissimmee CBOC

701 Union Street Kissimmee, FL 34741

ii. Palm Bay CBOC 5200 Babcock Street Palm Bay, FL 32905

iii. Tavares CBOC 1390 East Burleigh Boulevard Tavares, FL 32778

iv. Clermont CBOC 3200 Citrus Tower Boulevard Clermont, FL 34711

v. Leased facilities may be subject to cabling under this contract after approval from the leasing COR, landlord and COR of cabling contract.

vi. Facilities may be deleted or added to adapt to the Government needs.

Facilities that are currently operating from a location not owned by the Government may be subject to relocation at any point during the contract.

c. Normal working hours are from 7:00 am to 4:00 pm Monday to Friday. However, due to the need of servicing the veterans in clinical spaces were direct patient care is required; occasionally work will have to be performed after close of business Monday through Friday as well as weekends with the exception of Federal holidays. Contractor access and escorts will be provided by the Government during these instances. A list of specific installers shall be provided to the Government 24 hours prior to commencing any given task. The contractor and crew of installers shall wear uniforms with the Contractors name and VA assigned badge visible.

12. DELIVERABLES

a. Project Management Plan. The Contractor shall prepare a Project Management

Plan (PMP) describing the technical approach, use of organizational resources, and management controls to be employed to meet the requirements of this PWS at the time of offer. The PMP shall detail the products, methods for allocation of staff and other resources necessary to meet the requirement of the PWS. The Government shall receive the revised PMP in both hard copy and electronic form not later than ten days after contract award. Based on the PMP, the Contracting Officer Representative (COR) will provide approval to move forward on activities planned. The Contractor shall request prior approval on all activities not included in the plan or any modifications to the plan it has been approved.

b. 6.2 Daily Status / Progress Report. A daily status report shall be provided to the COR and Electrical Supervisor.

13. KEY PERSONNEL REPLACEMENT AND SUBSTITUTION

a. Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions.

The request shall contain a complete resume for the proposed substitute, and any other information requested or required by the Contracting Officer to approve or disapprove the request. Proposed substitutes shall have qualifications that are equal to or higher than the personnel being augmented. The Contracting Officer or his/her authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable.

b. If the Contracting Officer determines that, (1) suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming, or (2) the resultant substitution would be so substantial as to impair the successful completion of the contract or the delivery order in accordance with the proposal accepted by the Government at time of contract award, the Contracting Officer may, (1) terminate the contract for default or for the convenience of the Government, as appropriate, or (2) at his discretion, if he finds the Contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss or damage.

c. The Contractor shall replace any absent individual for any period greater than one workday (may be changed) so as to leave a full complement of trained qualified personnel at all times with no disruption of services.

14. CONTRACTOR PERSONNEL AND MANAGEMENT

a. Contractor Personnel. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements.

b. Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract.

c. Contractor Badges. Notwithstanding the requirement to wear a Government furnished badge, Contractor personnel shall also wear a laminated contractor identification badge at all times when performing services under this Contract, including when on Government directed travel The badge will contain a personal picture, name of employee, and Contractor's name. Badges shall be worn on the outer garment attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard.

d. All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public or Congress that they are Government officials. They must also ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

e. Safety/Security Requirements. The Contractor shall comply with all applicable federal, state and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.

f. All information generated in performance of this contract becomes property of the Government and must be surrendered upon request and/or completion of the contract. The Contractor must protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data.

g. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the COR.

h. Standards of conduct.

i. Conduct of Personnel. Contractor personnel shall conduct themselves in a professional manner (i.e. timeliness, communication; spoken and written etc.). The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent.

Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The hospital director or designated representative has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel.

ii. Contractor personnel are not authorized to carry or possess personal weapons to include, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract.

iii. Working Attire and Appearance. Contractor personnel shall present a professional appearance commensurate with standards delineated for Government civilian personnel acting in similar capacities.

iv. The Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the Contracting Officer prior to clearance approval, for review and acceptance by the COR. The intent is verification purpose and not for the Government to become the hiring authority.

15. TRAVEL. (N/A)

16. NON-PERSONAL SERVICE STATEMENT

a. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor.

Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independent of, and without the supervision of, any Government official.

b. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the

United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

17. PERSONNEL QUALIFICATIONS

a. The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this PWS. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. The work history of each contractor employee must contain experience directly related to the task and functions he/she is intended to perform under this contract. The Government reserves the right, during the life of the resulting contract, to request work histories on any contractor employee for the purposes of verifying compliance with the above requirements; additionally, the Government reserves the right to review resumes of contractor personnel proposed to be assigned.

Personnel assigned to, or utilized by, the Contractor in performance of work shall be fully capable of performing the requirements contained in the PWS in an efficient, reliable, and professional manner. The normal manner of dress is business casual.

b. The Contractor shall provide a Project Manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the Contractor when the Project Manager is absent shall be designated in writing to the Contracting Officer at least ten days after contract award. The Contractor shall not replace, substitute, or remove key personnel without prior written consent of the Contracting Officer. In the event the Contractor removes key personnel, that person shall be replaced with someone of equal or better qualifications.

i. The Project Manager or alternate(s) shall be physically present on-site during all work hours. The Contractor shall provide to the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) a phone number for the Project Manager and alternate(s) during duty hours. This individual shall be responsible for overall management and coordination of this contract. This individual shall be responsible for directing the onsite work and be able to resolve issues and provide information about work progress to the COR. The Project Manager shall be knowledgeable of the project progress. This individual shall be available to meet with U.S. Government personnel, and/or the COR, within 30 minutes unless otherwise coordinated with such designated personnel.

ii. Project Manager, Contracting Officer, and COR Meetings.

1. The Contractor's project manager shall meet with the COR as necessary to maintain satisfactory performance and to resolve other issues pertaining to Government/Contractor procedures. At these meetings, a mutual effort will be made to resolve any and all problems identified. Written minutes of these meetings shall be prepared by the Contractor, signed by the Contractor's designated representative, and furnished to the Government within two workdays of the subject meeting.

c. Specific Personnel Qualifications Requirements –Personnel assigned to or utilized by the contractor in the performance of this contract shall, as a minimum:

d. Be a United States Citizen

e. Must be able to obtain a station clearance prior to commencing work at the site.

18. PERFORMANCE STANDARDS AND QUALITY MEASUREMENT

a. Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. The Government shall use these standards to determine Contractor performance and shall compare Contractor performance to the Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) method of surveillance will be by random inspection.

b. The QASP and its performance objectives are as follows:

PWS Para. Performance

Objective Performance

Standard

Acceptable Quality Level

Surveillance Method

Compliance

4.0

The Government requires data and voice cabling installation services to the Orlando VA Healthcare System and the adjacent clinics.

Install, repair and remove data or voice cabling.

Ensure tasks are completed in a timely and professional manner, and according to VA Policies and Section 4 performance requirements.

Tasks shall be completed according to standards referenced in section 4.

Daily work logs and cable test reports submitted to

COR. COR

inspects completed tasks.

Below AQL, non-acceptance of services. A Contract Discrepancy Report (CDR), will be issued for performance below the AQL. The Contractor will have five workdays to provide a response that includes an improvement strategy for addressing the issues. 10 days after issuing the CDR, the Contractor will be re-rated. If performance does not comply with PWS, the CO will be notified, the performance record will be documented, and CO may pursue contract action.

19. CONTRACTOR MANPOWER REPORTING

a. The Contractor shall report all personnel manpower (to include subcontractor manpower) employed for the performance of this contract to the COR daily. The requiring activity will assist the Contractor with the reporting requirement as necessary. The Contractor may enter reports at any time during the reporting period, which is defined as the contract's period of performance not to exceed 12 months ending the last day of each contractual term. Reporting must be completed no later than the last day of the month prior to the new period of performance of the year during which the contract will be in place. Reporting must be completed for every year or part of a year for which the contract is in place. Failure to comply with this reporting requirement will result in contract termination.

20. SERVICE CONTRACT ACT REQUIREMENTS

a. Work performed by the following personnel related to Contractor is applicable to

FAR Subpart 22.10 (Service Contract Labor Standards) and such shall follow U.S Department of Labor Wage Determinations:

14170 Cable Splicer

b. Please refer to Solicitation Attachment (Wage Determinations) for listing of wage determinations applicable.

c. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33; Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C.

552a); 36 CFR Part 1222 and Part 1228.

d. Contractor shall treat all deliverables under the contract as the property of the

U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

e. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

f. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

g. Contractor shall not create or maintain any records containing any Government

Agency records that are not specifically tied to or authorized by the contract.

h. The Government Agency owns the rights to all data/records produced as part of this contract.

i. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

j. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974. These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

k. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of

Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701.

Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

l. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.