36C24727Q0041.docx
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- Solicitation number
- 36C24727Q0041
About this file
This is a Solicitation/Contract/Order for Commercial Products and Commercial Services (SF 1449) for maintenance services on Samsung Digital Radiographic Equipment at Charlie Norwood VA Medical Center (CNVAMC). The Department of Veterans Affairs Central Alabama Veterans Health Care System seeks a contractor to provide comprehensive preventive maintenance (PM) and corrective repair services for six Samsung GC85 Digital Radiographic Systems and associated wireless detector units over a base period of January 16, 2027 through January 15, 2028, with four optional one-year extensions through January 15, 2032. The solicitation was issued on September 29, 2026, with an offer due date of October 5, 2026 at 12:00 PM EDT. This is an unrestricted acquisition awarded via RFQ methodology.
The contractor must provide factory-trained Field Service Engineers/Technicians certified by Samsung, with minimum two representatives available for service. All preventive maintenance must be performed per Original Equipment Manufacturer specifications with a minimum of one PM annually per system, completed within the scheduled month. Emergency corrective maintenance requires an 8-hour onsite response and 48-hour resolution timeline; non-emergency repairs must be completed within 96 hours. The contractor shall supply all parts, tools, labor, and materials at no additional cost to the Government. Required certifications include evidence of OEM training during the bid process; proof of general liability insurance ($500,000 per occurrence), automobile liability ($200,000 per person/$500,000 per occurrence), and workers' compensation coverage. Service delivery is limited to 8 hours daily, Monday through Friday (8:00 AM–5:00 PM, excluding holidays), with 24/7 technical phone support required. Invoices shall be submitted electronically in arrears following service delivery. Contracting Officer is Quincy Alexander; the Contracting Officer's Representative is Mahammad Camara. Payment will be made via Electronic Funds Transfer with NET 30 terms.
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36C24727Q0041
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
509-27-2-104-0017 36C24727Q0041 09-29-2026 Quincy Alexander 334-725-2819 10-05-2026 12pm
EDT
Department of Veterans Affairs Central Alabama Veterans Health Care 215 Perry Hill Road Montgomery
AL
36109-3798 X 334517 1200 Employees
NET 30
N/A X VA Medical Center Uptown Warehouse 1 Freedom Way Augusta. Ga 30904
Department of Veterans Affairs Central Alabama Health Care System East Campus 2400 Hospital Road Tuskegee
AL
36083-5001
FMS-VA-2(101)
Financial Services Center PO Box 149971 Austin
TX
78714-9971 See CONTINUATION Page Base Yr- 16 Jan 27- 15 Jan 28 Option Yr 1- 16 Jan 28- 15 Jan 29 Option Yr 2- 16 Jan 29- 15 Jan 30 Option Yr 3- 16 Jan 30- 15 Jan 31 Option Yr 4- 16 Jan 31- 15 Jan 32 Service Line POC: Megan McKinney 706-733-0188 x33349
THIS IS FOR INFORMATION ONLY. IF YOUR COMPANY CAN PROVIDE
THESE SERVICES, ARE AUTHORIZED AND WOULD LIKE TO SUBMIT A
QUOTE THEN PLEASE SEND CREDENTIALS WITH AN AUTHORIZED LETTER
FROM MANUFACTURER STATING YOU ARE AUTHORIZED TO SERVICE
THEIR EQUIPMENT ON OR BEFORE OCT 7, 2026 12PM EST.
See CONTINUATION Page X x Quincy Alexander Contract Officer Table of Contents
| SECTION A | 1 | |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 | |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 | |
| B.1 CONTRACT ADMINISTRATION DATA | 4 | |
| 3. | Period of Performance: | 5 |
| 5. | Personnel: | 6 |
| 6. | Security: | 7 |
| 7. | Conduct | 7 |
| 8. | Work Conditions | 8 |
| 9. | Corrective Maintenance and Emergency Service: | 9 |
| 10. | Preventive Maintenance Requirements: | 11 |
| 11. | PMs for Each Modality: | 15 |
| 12. | Replacement Parts | 15 |
| 15. | Invoices | 18 |
| 16. | Contractor Capability Requirements: | 19 |
| POINTS OF CONTACT | 22 | |
| Name | Telephone Number | 22 |
| B.2 PRICE/COST SCHEDULE | 23 | |
| ITEM INFORMATION | 23 | |
| B.3 DELIVERY SCHEDULE | 25 | |
| SECTION C - CONTRACT CLAUSES | 27 | |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION) | 27 | |
| C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 32 | |
| C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 32 | |
| C.4 52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR RELATIONS ACT (NOV 2025) (DEVIATION) | 33 | |
| C.5 52.222-90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS (DEVIATION APR 2026) | 34 | |
| C.6 SUPPLEMENTAL INSURANCE REQUIREMENTS | 35 | |
| C.7 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025) (DEVIATION) | 35 | |
| C.8 VAAR 852.211-72 TECHNICAL INDUSTRY STANDARDS (NOV 2018) | 45 | |
| C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 45 | |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 48 | |
| SECTION E - SOLICITATION PROVISIONS | 49 | |
| E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION) | 49 | |
| E.2 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION) | 50 | |
| E.3 52.233-2 SERVICE OF PROTEST (SEP 2006) | 51 | |
| E.4 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS AND CERTIFICATIONS (NOV 2025) (DEVIATION) | 51 | |
| E.5 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 55 | |
| E.6 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 56 | |
| E.7 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION) | 56 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
INTENTIONALLY LEFT BLANK
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C247 Quincy Alexander
Central Alabama Veterans Health Care
215 Perry Hill Road Montgomery AL 36109-3798
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [x] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [x] After Services rendered and invoice approval |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
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STATEMENT OF WORK (SOW)
Charlie Norwood VA Medical Center (CNVAMC) as of 3/25/26 Samsung Digital Radiographic Equipment Maintenance Contract For the Base Period of January 16, 2027 through January 15, 2028.
1. Contracting Officer’s Representative (COR):
| Name: |
| Mahammad Camara |
| Section: |
| Biomedical Engineering |
| Address: |
| 950 15th St, Augusta, GA 30901 |
| Phone Number: |
| (706) 993-7876 |
| Fax Number: |
| N/A |
| Mail Address: |
| 1 Freedom Way, Augusta, GA 30904 |
2. Contract Title: Maintenance Contract for CNVAMC Samsung Digital Radiographic Equipment
3. Period of Performance:
i. Base Year Timeframe: January 16, 2027 through January 15, 2028
ii. Option Year 1: 1/16/28 – 1/15/29
iii. Option Year 2: 1/16/29 – 1/15/30
iv. Option Year 3: 1/16/30 – 1/15/31
v. Option Year 4: 1/16/31 – 1/15/32
4. Contract Overview: This service and maintenance contract is to cover all existing Samsung Digital Radiographic Systems owned by CNVAMC. The contract shall include Preventive Maintenance (PM) services and Corrective Repair services. The contractor shall provide all personnel, equipment, tools, materials, parts, supervision, transportation, and other items and services necessary to properly maintain all equipment identified in the Equipment List. Services to be performed include all unscheduled routine service calls, all emergency service visits, and all scheduled service visits as required for all line items. All parts provided by the contractor shall be covered by the terms and conditions of this contract. All work shall be performed in a professional manner by an authorized service representative. If any deficiencies are found due to negligence of the service representative, the contractor will be required to correct the deficiency to a fully operational status in accordance with manufacturer specifications at no additional cost to the Veteran Affairs (VA). The specific terms and CNVAMC requirements for the Preventative Maintenance (PM) and Corrective Repair services are detailed in this SOW and shall be met by the Contractor.
Equipment Listing details all equipment that shall be covered and maintained by the Contractor as part of this service and maintenance contract.
5. Personnel:
a) The Contractor shall be able to read, write, speak, and understand English
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b) The Contractor shall present a neat appearance commensurate with that required of a professional
c) VA civilian employees shall not be employed to perform services under this contract
6. Security:
a) Contractor is required to report to the Biomedical Engineering Section Office, Bldg. 801, Room 2D301. Telephone (706) 733-0188 x33342, and sign-in to obtain an ID badge for repairs or services required during/after normal working hours
b) Any mobile media brought by vendor shall be given to designated Biomed personnel to be scanned through scanning station (USBs, DVDs)
7. Conduct
a) Contractor personnel shall comply with medical treatment facility policies regarding personal appearance and conduct
b) Impaired personnel
a. At any time during the performance of this contract, the Contracting Officer, COR, or Director of the medical treatment facility may direct the contractor to immediately remove any contractor employee whose actions or impaired state raises reasonable suspicion that is a clear and present danger of physical harm exists to a patient, medical treatment facility personnel and equipment, or to the impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or non-urgent concerns to the attention of the contractor
c) Smoking is prohibited within Charlie Norwood VA Medical Center, its clinics, and within 15 meters (~50 feet) of any building
d) Prior to performing work, a contractor’s representative will report to, and get a Visitor’s Badge, from the Biomedical Engineering Section, (Room 1B162). The badge must be returned to the Biomedical Engineering Section prior to departing Charlie Norwood VA Medical Center.
8. Work Conditions
a) Preventative maintenance inspection and calibration must be performed in accordance with the months indicated on the equipment list (Table 1)
b) The contractor shall notify the POC (Point of Contact) of the exact date and time within ten (10) days prior to scheduled preventative maintenance services. (See Attachment 1 for list of authorized POCs)
c) The contractor shall respond to unscheduled repair service calls from the POC within two (2) hours, Monday through Friday between the hours of 8:00am to 5:00pm, excluding national holidays. Unscheduled repair service calls shall be accepted only from authorized POCs (Attachment 1)
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9. Corrective Maintenance and Emergency Service:
a) The contractor will provide unlimited routine/emergency service during normal workdays; Monday through Friday, between the hours of 8:00am to 5:00pm, excluding holidays. Unscheduled repair service calls shall be accepted only from the authorized biomed POCs listed in Attachment 1 of this SOW
b) Contractor must have a minimum of two (2) factory trained representatives to provide services to contracted equipment and provide proof of factory trained certification for all the contracted equipment
c) The contractor’s qualified service technician shall be on site to provide routine services or services requiring immediate repair. Scheduled services for preventative maintenance, safety, and calibration will be performed as required by the manufacturer’s specification and this statement of work. Scheduled services shall be completed no later than the 20th day of the assigned month. Unscheduled repairs (non-emergent) will be repaired and operational within 96 hours after initial response by contractor.
d) The contractor is required to provide Biomedical Engineering Department with any service representative's name, address, and phone number so the VA Medical Center can obtain emergency maintenance service after normal VA working hours. The contractor is responsible for notifying Biomedical Engineering Department within 2 hours of the incident.
e) The contractor’s qualified service technician shall be on site to provide unlimited emergency services (services requiring immediate repair) within 8 hours. The equipment shall be repaired and operational within 48 hours after initial response by the contractor. If the equipment is out of service for longer than 48 hours (from the time of the service technician’s arrival on site), the contractor shall notify Biomedical Engineering, verbally and in writing, as to the reason(s) (i.e. parts non-availability, etc.).
f) The contractor shall complete a continuation sheet indicating manufacturer, model number, serial number, date of calibration expiration for all test, measurement, and diagnostic equipment items used to perform calibration
g) All correspondence, service reports, and invoicing shall be in English and clearly legible.
h) All contractor’s representatives will be sufficiently fluent in the English language to effectively communicate with Charlie Norwood VA Medical Center’s representatives.
i) Coverage Hours: Service coverage will be eight (8) hours a day, five (5) days a week, not including holidays. Any service not covered under this contract must have prior approval of the Contracting Officer before any work is performed (otherwise the Contractor is liable for any unapproved work costs). Two (2) hour response time by phone for a down machine and eight (8) hour onsite response time on station is required. Response time is defined as time vendor is first notified until time vendor responds.
j) Response Time: On-site response by a factory trained Field Service Engineer / Technician is required within eight (8) hours of emergency maintenance / corrective maintenance request.
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k) Telephone Support: Technical Support via phone shall be available 24 hours per day, 7 days a week.
l) The U.S. government will make the equipment available to the contractor for servicing at such time and duration necessary to perform needed repairs
10. Preventive Maintenance Requirements:
a) All PMs shall be performed per Original Equipment Manufacturer (OEM) recommended procedures / protocols (no exceptions). All PMs shall be conducted pursuant to OEM hardware / software specifications as detailed in the applicable service manuals from the OEM. This preventative maintenance inspection shall include, but is not limited to electrical safety, calibration, completed operational testing, lubrication, adjustments, and cleaning of equipment to which the operator does not have access. It also includes the installation of all parts required to ensure proper operation.
b) Preventive Maintenance (P.M.) shall be performed by a factory (OEM) trained service representative/service technician (no exceptions). These service individuals must be factory trained on all items listed in the equipment schedule (no exceptions). Documentation shall be provided to the Contracting Officer with the bid certifying that the service representative or service technician has been trained and certified in the performance of this work by the Original Equipment Manufacturer (no exceptions). OEM training certificates will be requested during the evaluation process. Service representatives / technicians that are not factory trained and or do not have OEM training certificates will not qualify to work on the Samsung Digital Radiographic equipment at CNVAMC.
c) Contractor shall provide (as part of this service and maintenance contract), at no additional cost to the Government, all necessary service parts (including shipping and handling costs), labor, and travel to complete required PMs.
d) Contractor shall complete PMs based on the frequency basis noted in Section 8 Equipment Listing (no exceptions). The contractor shall complete PMs based on the PM month schedule set forth by CNVAMC Biomedical Engineering (also detailed in Section 8 Equipment Listing).
e) Preventative maintenance (PM) inspections shall be performed per manufacturer’s specification. Samsung Model GC85 Digital Radiographic System will be performed per manufacturer’s specifications on site ID AVA-GC85 and AVA-GC85-2; serial numbers 55XYM3ER200002L and 55XYM3DN800004P (20C449). Samsung Wireless Detector units will be performed per manufacturer’s specification on serial numbers 55GPM3XR400019F, 55GQM3XR200014L, 55GPM3XNB00005K and 55FEM3XN200005J. During the PM visit, the contractor will perform preventative maintenance to correct any equipment malfunctions and assure that the equipment meets manufacturer’s factory specifications. Any calibration procedures or adjustments necessary to assure accurate and reliable equipment operation will be performed at this time.
f) PM Service Hours: All P.M. service shall be performed during normal V.A. working hours of 8:00 a.m. to 5:00 p.m. (deviations must be approved in advance by Contracting Officer).
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g) P.M. inspections will be made in accordance with schedules as defined in this SOW. During the P.M. visit (as part of this service and maintenance contract), the Contractor shall perform preventive maintenance to correct any equipment malfunctions and assure that the equipment meets manufacturer's factory specifications (at no additional cost to the Government). Any calibration procedures or adjustments necessary to assure accurate and reliable equipment operation will be performed at this time.
h) Safety shall be performed in accordance with NFPA 99, Chapter 7. This regulation can be reviewed in full text in the Biomedical Engineering Section. When required, the contractor’s service representative will comply with the Occupational Safety and Health Administration lockout/tagout standards while performing maintenance on equipment. The VA and the contractor’s service representative will exchange hazard communication information before the commencement of any repair
i) P.M. procedures used to perform work under this contract are required to be submitted. Two (2) copies of the P.M. procedures used must be presented in writing to the Contracting Officer within ten (10) days of contract issue. Failure to provide these procedures may result in delay of payment or non-payment.
j) Contractor shall provide a complete service report indicating the manufacturer, model, and serial number of the device(s) being serviced. The service report shall detail the work completed, date of service, and technician who performed the service.
k) The contractor’s representative shall attach and complete or update a “VAMC AUGSTA Preventative Maintenance” sticker to the equipment upon completion of calibration and maintenance services. This sticker will be provided to the contractor’s representative by the Biomed POC.
l) Required forms and extracts from pertinent directives will be furnished to the contractor’s service representative by the VA
m) If the Contractor’s calibration equipment produces a printed summary of the calibration procedure used, attach the printed summary to the Preventative Maintenance worksheet. Contractor’s test equipment shall be up to date with required calibrations per test equipment Original Equipment Manufacturer’s recommendations.
n) During the P.M. visit, the Contractor will replace such parts as may be necessary for the satisfactory functioning of the equipment. Contractor shall be able to certify that equipment is safe for patient use after completion of P.M. services.
o) The Contractor shall call the Biomedical Engineering Department, Downtown Division, at phone (706) 733-0188, ext. 33342, at least two (2) days in advance to confirm that the equipment can be serviced at a time that is agreeable to the VA and the Contractor.
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11. PMs for Each Modality:
i. Contractor shall perform a minimum of one (1) PM per year for all CNVAMC Samsung Digital Radiographic Systems, including two (2) Wireless Detectors per system or as frequent as the manufacturer requires.
PMs shall be conducted according to all manufacturer specifications and guidelines. All PM kits, parts, tools, etc. shall be provided by the Contractor as part of this service and maintenance agreement.
All PMs shall be completed within the month they are due (no exceptions). Any late PMs may be reported to the Contracting Officer as a Contractual deficiency. Example: If a PM is due in February, the Contractor shall ensure that the actual PM work and report are completed by the last day in February.
If a non-factory trained technician is sent by the Contractor to CNVAMC to work on equipment covered by this contract, VA will notify the Contracting Officer as they will not be able to work on the equipment and will be in violation of this service and maintenance contract.
12. Replacement Parts
a) All replacement parts shall be manufactured by the Original Equipment Manufacturer of the device being serviced. All replacement parts shall be certified, new, and have the same material as the original part. The original design of the equipment shall not be changed, modified, or the required functional capacities altered.
b) In place of new parts, factory refurbished exchange parts per the manufacturer’s spare parts procedures and policies may be used. The contractor’s representative shall inform the POC and request approval prior for the use of a refurbished part
13. Contractor Furnished Supplies/Services: Repairs that cannot be performed at the VA site may be performed at the contractor’s site provided the POC approves removal of the equipment. The contractor’s representative shall sign a receipt for the equipment. The repaired equipment shall be returned to the original premises withing two (2) working days or the contractor will provide a temporary replacement at no additional cost to the VA.
14. Records Management
a) Applicability: This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.
b) Definitions: “Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.
The term Federal record:
a. Includes Veterans Health Administration VA Augusta Health Care System (VAAHCS) records.
b. does not include personal materials.
c. applies to records created, received, or maintained by Contractors pursuant to their VAAHCS contract.
d. may include deliverables and documentation associated with deliverables.
c) Requirements:
1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.
2. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.
3. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.
4. VAAHCS and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of VAAHCS or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to VAAHCS. The agency must report promptly to NARA in accordance with 36 CFR 1230.
5. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the [contract vehicle]. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VAAHCS control, or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the [contract vehicle]. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).
6. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and Agency guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.
7. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VAAHCS policy.
8. The Contractor shall not create or maintain any records containing any non-public VAAHCS information that are not specifically tied to or authorized by the contract.
9. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.
10. VAAHCS owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which VAAHCS shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.
11. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take VAAHCS provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.
[Note: To the extent an agency requires contractors to complete records management training, the agency must provide the training to the contractor.]
d) Flowdown of requirements to subcontractors:
a. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this [contract vehicle], and require written subcontractor acknowledgment of same.
b. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.
15. Invoices
a) Payment will be made monthly in arrears upon receipt of a properly prepared detailed invoice. Invoices must be sent electronically through OB10 Payment System in Austin, Texas
a) A properly prepared invoice shall contain:
a. Invoice Number and Data services were provided
b. Contractor’s Name and Address
c. Field service representative name
d. Accurate Purchase Order Number
e. Description of Supplies and Service provided
f. Total amount due
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b) Job site location for the exact equipment location (see Equipment List, Table 1).
16. Contractor Capability Requirements:
a) Only Field Service Engineers / Technicians (FSEs) that are factory trained (with current training) shall be allowed to work on the radiographic equipment (Samsung GC85 and wireless detectors) covered by this contract (no exceptions). The Contractor will be required to present training certifications during the bid process to prove FSEs have the training necessary in order to service the equipment. The Contractor shall certify that any FSE provided to conduct equipment maintenance (including PMs) shall be factory trained. All training certificates need to be provided to CNVAMC for each FSE that will work on the equipment prior to those FSEs being dispatched to CNVAMC.
b) The Contractor shall possess all tools, service manuals, and software necessary in order to conduct PMs and corrective maintenance on the equipment covered by this contract per manufacturer specifications. The Contractor shall have the ability to access all necessary equipment software and operating systems in order to conduct PMs and corrective maintenance (for all devices covered by this contract, no exceptions). If it is found that a Contractor lacks certain software access, tools, skills, or training in order to complete PMs and Corrective Maintenance per manufacturer specifications, the Contractor may be liable for the costs of this contract.
c) Equipment and Maintenance Tracking: While CNVAMC Biomed has its own maintenance tracking system, the Contractor shall have a method/ software system capable of tracking the maintenance of the equipment covered by this contract. The Contractor shall be able to provide PM and maintenance history reports upon request by VA.
d) Contractor shall be able to fully service and P.M. the following types of equipment covered by this contract. Contractor shall be factory trained on all Sterilizer Machines covered by this contract (no exceptions).
· (2) Samsung GC85
· (4) Samsung wireless detectors S4343-AW
17. Equipment Listing: All equipment below is to be covered by this service and maintenance contract.
a) Samsung Digital Radiographic System (quantity of 6 units):
Samsung
VA
Asset #
| EE # |
| Manufacturer |
| Serial # |
| Location |
| Install Date |
| PM |
Frequency
PM
Month
| 2432081 |
| MX2432081 |
| Samsung Electronics America |
| 55XYM3DN800004P (20C449) |
| 2D189-801 |
| 2/11/21 |
| 12 months |
| February |
2432111
MX2432111
Samsung Electronics America
55FEM3XN200005J
2D189-801
2/11/21
12 months February
| 2432119 |
| MX2432119 |
| Samsung Electronics America |
| 55GPM3XNB00005K |
| 2D189-801 |
| 2/11/21 |
| 12 months |
| February |
| 2553499 |
| 509 |
MX2553499
| Samsung Electronics America |
| 55XYM3ER200002L |
| 1A217- |
| 6/29/21 |
| 12 months |
| June |
| 2553506 |
| 509 |
MX2553506
| Samsung Electronics America |
| 55GPM3XR400019F |
| 1A217- |
| 6/29/21 |
| 12 months |
| June |
| 2553508 |
| 509 |
MX2553508
| Samsung Electronics America |
| 55GQM3XR200014L |
| 1A217- |
| 6/29/21 |
| 12 months |
| June |
(Table 1)
18. Evaluation Criteria: The Contractor shall be able to meet the following evaluation criteria included in the procurement package evaluation factors document.
19. Stocking and Parts: Contractor shall maintain a sufficient stock of all parts meeting or exceeding the original manufacturer's design and specification needed for repair and maintenance of the equipment or be able to secure needed parts within one calendar day. VA reserves the right to inspect the contractor's facility to confirm the parts are locally available. All necessary replacement parts to complete PM or corrective maintenance services shall be included as part of this service and maintenance contract.
20. Additional Terms and Conditions: If the service vendor maintains that the problem is with the reagents, calibrators, operator error, or controls, the burden of proof is on the vendor. If the equipment, however, is found to be at fault, the vendor is required to pay for all tests sent out during the dispute period.
If additional parts, labor, travel, and/or repairs are necessary outside the scope and pricing of the original contract, the Contractor shall contact the CO before completing such work. The Contractor shall be liable for any additional parts, labor, travel, and/or repairs (including labor hours) provided that are outside the scope and pricing of the original contract unless 1) the CO has been contacted about the additional parts and/or repairs required and 2) a corresponding contract modification has been put in place to cover and account for the additional parts and/ or work required.
Page 1 of Page 1 of (Attachment 1)
POINTS OF CONTACT
1. The following persons are authorized to call the contractor for unscheduled repair and maintenance
Name Telephone Number
Mr. Alan Uhl 706-733-188 ext 3345
Mr. Michael Pierce 706-733-0188 ext 3852
Mr. Scott Saghy 706-733-0188 ext 3345
Mr. Bill Schaffer 706-733-0188 ext 3342 **Biomedical Engineering Shop General Telephone Number: 706-733-0188 ext 33342
2. The contractor is not to accept calls from anyone not listed above. In addition, only the individuals listed above can accept or receive services on behalf of the government under this order.
3. If there are any additions, deletions, or changes to the above, notification will be made in writing by the Contracting Officer or his/her representative
“End of Attachment (1)”
B.2 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (4) X-ray System GC85 55XYM3DN800004P (5) Portable Detector GC85 Cesium 55FEM3XN200005J (6) Detector GC85 Cesium 55GPM3XNB00005K Contract Period: Base POP Begin: 01-16-2027 POP End: 01-15-2028
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (1) X-ray System GC85 55XYM3ER200002L (2) Portable Detector GC85 Cesium 55GPM3XR400019F (3) Portable Detector GC85 Cesium 55GQM3XR200014L Contract Period: Base POP Begin: 01-16-2027 POP End: 01-15-2028
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (4) X-ray System GC85 55XYM3DN800004P (5) Portable Detector GC85 Cesium 55FEM3XN200005J (6) Detector GC85 Cesium 55GPM3XNB00005K Contract Period: Option 1 POP Begin: 01-16-2028 POP End: 01-15-2029
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (1) X-ray System GC85 55XYM3ER200002L (2) Portable Detector GC85 Cesium 55GPM3XR400019F (3) Portable Detector GC85 Cesium 55GQM3XR200014L Contract Period: Option 1 POP Begin: 01-16-2028 POP End: 01-15-2029
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (4) X-ray System GC85 55XYM3DN800004P (5) Portable Detector GC85 Cesium 55FEM3XN200005J (6) Detector GC85 Cesium 55GPM3XNB00005K Contract Period: Option 2 POP Begin: 01-16-2029 POP End: 01-15-2030
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (1) X-ray System GC85 55XYM3ER200002L (2) Portable Detector GC85 Cesium 55GPM3XR400019F (3) Portable Detector GC85 Cesium 55GQM3XR200014L Contract Period: Option 2 POP Begin: 01-16-2029 POP End: 01-15-2030
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (4) X-ray System GC85 55XYM3DN800004P (5) Portable Detector GC85 Cesium 55FEM3XN200005J (6) Detector GC85 Cesium 55GPM3XNB00005K Contract Period: Option 3 POP Begin: 01-16-2030 POP End: 01-15-2031
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (1) X-ray System GC85 55XYM3ER200002L (2) Portable Detector GC85 Cesium 55GPM3XR400019F (3) Portable Detector GC85 Cesium 55GQM3XR200014L Contract Period: Option 3 POP Begin: 01-16-2030 POP End: 01-15-2031
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (4) X-ray System GC85 55XYM3DN800004P (5) Portable Detector GC85 Cesium 55FEM3XN200005J (6) Detector GC85 Cesium 55GPM3XNB00005K Contract Period: Option 4 POP Begin: 01-16-2031 POP End: 01-15-2032
| 12.00 |
| MO |
| __________________ |
| __________________ |
Contractor to provide preventive/corrective maintenance, service and repair to the equipment listed below: Nomenclature /Model/ Serial Number (1) X-ray System GC85 55XYM3ER200002L (2) Portable Detector GC85 Cesium 55GPM3XR400019F (3) Portable Detector GC85 Cesium 55GQM3XR200014L Contract Period: Option 4 POP Begin: 01-16-2031 POP End: 01-15-2032
| GRAND TOTAL |
| __________________ |
B.3 DELIVERY SCHEDULE
| ITEM NUMBER |
| SHIPPING INFORMATION |
| QUANTITY |
| DELIVERY DATE |
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
12.00
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (OCT 2025) (DEVIATION)
(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.
(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—
(1) Notify the Contracting Officer in writing as soon as possible;
(2) Remedy the delay as quickly as possible; and
(3) Notify the Contracting Officer when the occurrence is over.
(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable;
(D) Contractor point of contact; and
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(5) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see FAR part 32).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a termination for cause.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures for interest credits prescribed in FAR part 32 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon—
(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or
(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.
(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.
(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.
(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. The Government will send a cure notice to the Contractor, unless the reason for the termination is late delivery. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.
(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.
(o) Warranty. The Contractor warrants and implies that the items delivered under this contract are merchantable and fit for use for the particular purpose described in this contract.
(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.
(q) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 49 U.S.C. 40118, Government-financed air transportation; and 41 U.S.C. chapter 21 relating to procurement integrity.
(r) Order of precedence.
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