36C24726R0007 000 Relocation and Reconfiguration Service.docx

5. PROJECT NUMBER (if applicable)

CODE

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2. AMENDMENT/MODIFICATION NUMBER

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6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

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10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

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1. CONTRACT ID CODE

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Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

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Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

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Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

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13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

12-29-2025

(404) 321-6111 x3142

Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084

Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084 To all Offerors/Bidders

36C24726R0007

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to: 01-05-2026 11AM EST See CONTINUATION Page

Amend RFQ#36C24726R0007, for question and answers.

1) Questions and answers attached.

Contracting Officer

CONTINUATION PAGE

RFQ 36C24726R0007, Relocation and Reconfiguration Service Contract Questions and Answers.

RFQ 36C24726R0007 Questions and Answers

A. Solicitation administration and schedule

1. Question :Please confirm the official quote due date and time, including the time zone, because some references to dates or times appear in different sections. We will treat your response as the controlling deadline.

Answer: The date will be Amended to read December 31, 2025, at 11AM Eastern Time.

1. Question: Please confirm the required method of quote submission, including the correct email address for delivery, any file size limits for attachments, and whether one consolidated PDF is preferred over multiple files or separate volumes.

Answer: Please read the solicitation and its entirety for instructions on submission of responses.

1. Question: Please confirm that responses to offeror questions will be issued through a written amendment and that any material changes to requirements, evaluation factors, or pricing structure will be reflected in that amendment.

Answer: Please read the solicitation and its entirety.

B. Contract type, award structure, and ordering

1. Question: Please confirm whether the Government intends to make a single award or reserves the right to make multiple awards under this solicitation.

Answer: This is a single award.

1. Question: If multiple awards are anticipated, please clarify how task orders will be competed or assigned among awardees and whether any factors beyond price and technical acceptability will apply at the order level.

Answer: This is a single award.

1. Question: Please identify any minimum order guarantee for the IDIQ and any overall ceiling, if not already stated, so offerors understand the potential ordering scope.

Answer: Please read the solicitation and its entirety.

C. Local presence and performance geography

1. Question : The PWS references local and non-local services. Please confirm whether local performance for workload hours and truck trips is defined as within a specific radius or county list, and whether any separate requirements apply to non-local work.

Answer: Within 50-mile radius of Joseph Cleland Maxwell VA Medical Center

(JCMVAMC)

1. Question: Please confirm whether offerors must maintain a physical operating location or warehouse within a defined radius of the main Atlanta VA campus by the time of award, or whether a documented implementation plan that establishes such a location after award will suffice.

Answer: Must maintain a physical operating warehouse within defined radius of JCMVAMC.

1. Question: If a physical local facility is required, please state any minimum expectations for days and hours of operation for that facility.

Answer: Please read the solicitation and its entirety.

D. Response time and delivery time standards

1. Question: Different sections reference both a 24-to-72-hour response or completion standard and a QASP standard that references response time not greater than 4 hours and delivery not greater than 24 hours. Please confirm which standard is controlling for performance and evaluation.

Answer: Please read the solicitation and its entirety.

1. Question: Please clarify what response time means for this contract, for example acknowledgment of the request, initial contact with the COR or POC, or crew arrival on site.

Answer: Response requirements shall be as directed by the Government.

1. Question: Please confirm whether the 4-hour response and 24-hour delivery standard applies to all routine task orders or only to urgent work, and whether this standard applies during normal duty hours only or also during evenings, weekends, and holidays.

Answer: Performance requirements shall be as directed by the Government at task order level.

1. Question: If the Government anticipates different response or delivery standards for different task types, please describe those differences so we can plan staffing and dispatch coverage accordingly.

Answer: Please read the solicitation and its entirety.

E. Scope, CLIN definitions, and pricing assumptions

1. Question: Please confirm the definition of a local truck trip and a non-local truck trip for CLIN pricing purposes, including how the Government will determine when a trip is classified as local versus non local.

Answer: Local and non-local classifications are defined in the PWS and based on the Joseph Cleland Maxwell VA Medical Center (JCMVAMC) address.

1. Question: Please confirm whether a trip is defined per truck per calendar day, per truck per outbound and return movement, or on another basis for ordering and invoicing.

Answer: Trips are defined per truck per calendar day.

1. Question: Please clarify whether the Government expects to order workload hours in whole day blocks, partial day increments, or both, and whether any minimum call out requirement applies to workload hours.

Answer: Workload hours shall be ordered as required by the Government. No minimums are guaranteed.

1. Please clarify whether travel time between an offeror’s local facility and the VA site is intended to be covered by workload hours, by truck trip CLINs, or treated as an indirect cost built into the rates.

Answer: All costs shall be included in the contractor’s quoted rates.

1. Question: For ergonomic workstation disconnection and setup CLINs, please confirm whether these CLINs include any IT disconnect or reconnect work or whether IT components will be handled only under VA direction and IT policies.

Answer: Please read the PWS in its entirety.

F. Receiving facility, warehouse standards, and materials at no extra charge

1. Question: The PWS requires a receiving facility with temperature and humidity control and room for staging VA property. Please confirm whether the Government has any minimum square footage requirement for that facility or whether capacity will be evaluated based on the narrative description alone.

Answer: Please read the PWS and in its entirety.

1. Question: Please confirm whether any mandatory security features are required for the receiving facility, such as fenced yards, cameras, or controlled access, beyond what is described in the PWS.

Answer: Please read the PWS and in its entirety.

1. Question: The PWS references tools and materials provided at no extra charge. Please clarify whether the Government expects standard moving materials such as cartons, shrink wrap, labels, packing materials, and floor protection to be treated as included in workload hour rates and trip rates, or whether any separate CLIN or reimbursement mechanism applies for high volume material use.

Answer: Yes. Required tools, materials, and supplies shall be provided at no additional charge, as stated in the PWS.

1. Question: Please confirm whether any specialized crating, long term storage packing, or specialty materials beyond standard moving and installation supplies will be ordered under separate CLINs or considered part of the contractor’s basic cost of doing business.

Answer: Only services ordered under applicable CLINs may be invoiced.

G. Excess property, disposal, and environmental requirements

1. Question: The PWS references an Excel inventory of excess furnishings. Please confirm whether the contractor is responsible only for inventory and staging of excess items awaiting VA disposition or whether the contractor is also expected to manage removal and disposal under this contract.

Answer: Disposal and excess handling shall be performed only as directed by the Government.

1. Question: If the VA directs removal and disposal of Government property, please confirm whether the contractor will be allowed to invoice for disposal services, including hauling and disposal fees, or whether disposal work is expected to be covered in existing workload and trip pricing.

Answer: All costs shall be included in the contractor’s quoted rates.

Question: Please identify any specific federal, state, or local environmental or surplus property rules that the contractor must follow beyond standard VA policy, for example special handling of regulated medical equipment or hazardous materials that may be attached to furnishings.

Answer: The contractor must comply with all applicable federal, state, local, and VA requirements.

1. Question: If the Government anticipates use of a separate disposal or excess property vehicle for certain scenarios, please advise whether a dedicated CLIN or contract modification is anticipated for that work.

Answer: No additional CLINs are anticipated currently.

H. Manufacturer certifications and installer letters

1. Question: The evaluation criteria reference certified installer letters for specific manufacturers. Please confirm the exact list of manufacturers for which letters are required and whether the list in the solicitation is final.

Answer: Certified installer letters are required for Teknion, Global Furniture Group, Versteel, Krug, and Amcase.

1. Please confirm whether each letter must be issued on manufacturer letterhead and addressed to the VA, or whether a generic installer authorization letter that references the offeror and the manufacturer is acceptable.

Answer: Letters must sufficiently demonstrate installer certification as required by solicitation.

1. Question: Please confirm whether the prime contractor may satisfy the certified installer requirement through a subcontractor or teaming partner that holds the manufacturer authorization, provided that relationship is documented in the quote.

Answer: Yes, provided the relationship is documented and acceptable to the Government.

1. Question: Please confirm that certified installer letters are required at the time of quote submission rather than after award, so we can ensure the packet is complete at the due date.

Answer: Yes

I. QASP, performance standards, and defect handling

1. Question: Please confirm that the QASP included in the solicitation package is the governing performance surveillance document for this contract and that the Government does not plan to add additional performance metrics outside the QASP without written modification.

Answer: Please read the solicitation and it’s entirely .

1. Question: Please define what triggers a performance deficiency under this contract, how deficiencies will be documented, and the expected cure timelines, so we can align our internal corrective action procedures.

Answer: Please read the solicitation and it’s entirely .

1. Question: Please confirm how the Government will measure response time and delivery time against the QASP standards in terms of start and end points for those measurements.

Answer: Please read the solicitation and it’s entirely .

1. Question: Please identify any standard reporting format or frequency for performance data, beyond the QASP, that the contractor should plan to support in its staffing and administrative approach.

Answer: Please read the solicitation and it’s entirely .

J. Invoicing, acceptance, and payment

1. Question: Please confirm the invoicing system that will be used for this requirement, for example FSC eInvoice, Tungsten, or a successor system, and whether any specific registration steps are required prior to first invoice.

Answer: Please read the solicitation and its entirety (All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests).

1. Question: Please identify any required invoice data elements beyond standard items such as CLIN, quantity, unit price, and task order number, for example inventory references, move IDs, or other identifiers.

Answer: Please read the solicitation and its entirety.

1. Question: Please clarify what event constitutes formal acceptance for invoicing purposes, for example COR signature on a completion document, email confirmation, or another method.

Answer: Please read the solicitation and its entirety.

1. Question: Please confirm whether partial or progress invoices are permitted for large moves, or whether the Government expects one invoice per completed task order.

Answer: Invoices are permitted only if authorized by the Government.

K. Wage determinations and labor standards

1. Question: Please confirm which Service Contract Act wage determination or determinations apply to this contract and whether different wage determinations will apply to different performance locations, for example local versus nonlocal sites.

Answer: Please review the Service Contract Act Wage Determination in this solicitation as it applies to different performance locations.

1. Question: Please clarify whether the Government expects offerors to structure rates by county or by region to reflect different prevailing wage levels, or whether the Government will address wage differences through future modifications as additional sites are added.

Answer: Please review the Service Contract Act Wage Determination in this solicitation as it applies to different performance locations.

1. Questions :Please confirm that overtime, after hours work, and holiday work will be handled in accordance with the applicable labor standards and that any special rules beyond standard Service Contract Act requirements will be communicated in writing.

Answer: Please review the Service Contract Act Wage Determination in this solicitation as it applies to different performance locations.

L. Fifteen page quote limit and attachments

1. Question: Please confirm whether the 15-page quote limit applies only to the technical narrative, or whether it also includes required attachments such as the VAAR 852.219-75 certificate, proof of liability insurance, and manufacturer installer letters. If attachments do not count toward the 15 pages, please confirm that they may be submitted as separate files or as appendices to the main PDF.

Answer: The 15-page quote limit will be removed from the solicitation.

43. Question: Was there an incumbent contractor? If so, please provide the contract number and value.

Answer: Please submit a FOIA request for any information regarding the incumbent contractor @( https://department.va.gov/foia/).

44. Question: The previous contract required three workers, but this contract requires four. Has the workload increased?

Answer: Yes

45. Question: On page 67, number 1, it says “The offeror shall submit their quote on company letterhead. The offeror’s quote shall include the name, address, and telephone number of the offeror, the offeror’s UEI# and ORCA document in SAM at www.sam.gov, and a completed copy of 52.212-3 offeror Representations and Certifications- Commercial Items.”

Answer: Please read the solicitation and its entirety and provide all required documents as stated for submission.

46. Question: Do we need to submit a quote on our letterhead in addition to the SF1449 or will completing the SF1449 suffice?

Answer: Please read the solicitation and its entirety and provide all required documents as stated for submission.

47. Question: Can you please clarify what the “ORCA” document is and if this is different from the representations and certifications in SAM.

Answer: The “ORCA”, is your Online Representations and Certifications Application

48. Question: If we have completed 52.212-3 in SAM are we required to submit a copy of this with our submission or is having this completed in SAM sufficient. Please advise.

Answer: Please read the solicitation and its entirety and provide all required documents as stated for submission.

49. Question: For billing purposes, if on a particular day workers are performing all services how do we bill for the day? For example, the workers are performing workstation setups (0004)/ disconnections (0005) and truck trips (0002/0003). Would we bill for the hours worked (item number 0001), the stations set up (0004), the stations disconnected (0005) and for the trip (0002/0003)? Please advise.

Answer: CLIN 0004/0005 will not require a truck trip.

50. Question: Please clarify overtime. Is overtime anything over 40 hours in a workweek and anything after normal business hours or is overtime only after 40 hours? If the former, please provide the overtime rates for after hours, Saturday, and Sunday. For example, 1.5 x rate or 2x rate.

Answer: Overtime is when an employee works more than 40 hours within a workweek. Overtime is 1.5 x rate.

51. Question: What constitutes as a trip? For example, does a trip from point A to B, then C count as one trip or two? Please advise.

Answer: one trip/charge per day.

52. Question: Does four-man crew consist of two teams (two Supervisors and two workers) or one team (one supervisor and three workers)? Please advise.

Answer: two Supervisors and two workers

53. Question: Please clarify required submission instructions as Pg 67 says “The offeror shall submit their quote on company letterhead. The offeror’s quote shall include the name, address, and telephone number of the offeror, the offeror’s UEI# and ORCA document” but pg 68 says” a. The offeror will submit all documents in PDF form, preferably one document, with no more than fifteen (15) pages and no Company Logos.”

Answer: The statement Company Logos will be removed from the solicitation and the (15) fifteen pages limitation. All other submission requirements are required.

54. Question: On Clin 1 the Labor states to Receive and Deliver product which would indicate product being shipped to our warehouse? What is the inventory plan for products we receive in, what is expected in terms of storage once we receive the items.

Answer: Government will have items delivered and installed by contractor within 30 days.

55. Question: Who is responsible for trash and debris associated with product received and how is that handled?

Answer: Contractor

56. Question: Is this service only contract, or are we expected to receive in product from manufacturers and deliver to VA?

Answer: Please read the solicitation in its entirety.

57. Question: Clin 2 and 3 trip charges account for total of 102 trips for the years. Based on a 52-week calendar year that accounts for approx. 2 days a week of estimated move. Please confirm that is accurate as the labor hours seem to indicate more trips will be needed.

Answer: Correct

58. Question: wanted to follow up on the 36C24726R0007. We are working on a proposal for this as well. Would this not fall under the IDIQ MTR. SV1 which is labor services? I don’t want to include that SLA line if that is not the intent.

Answer: This is a new contract for services.

59. Question: The previous was done as IDIQ contract MTR Code SV1, is this open market or IDIQ?

Answer: This is an IDIQ, for a service requirement.

60. Question 1: Temperature and Humidity Controlled Space – Standards and Requirements Section 0001 states that we must provide usable area that is temperature and humidity controlled. We currently utilize our 90,000 square foot warehouse to store and manage inventory for hundreds of commercial, government, and private clients, operating under standards that meet their requirements for safe and appropriate storage. Are these types of commercial/government standards considered acceptable for this requirement, or does the Veterans Administration have a specific temperature and humidity range and control standard that must be met? If there is a specific standard, guideline, or publication that governs these requirements, please provide the reference so that we can confirm our compliance.

Answer: Please read the solicitation in its entirety.

61. Question 2: Definition of "Workload Services" Please define "Workload Services" as it pertains to B.4 Price Cost Schedule Item Information, Item 0001.

Answer: Workload Services are billable hours performed by a Project Manager (PM) that provides weekly receiving reports, attends move coordination meetings as needed, and remains available via email and text for scheduling, updates, and issue resolution or Installers who are responsible for receiving, delivering, installing, and removing furniture; preparing spaces as needed (including patch and paint); and ensuring proper setup of all standard AVAHCS furniture systems. Please read the solicitation in its entirety.

62. Question 3: Unit Price Calculation Methodology, when pricing each section, the solicitation requests a Unit Price. Should the Unit Price be an average of the typical service types we perform? We have total hours in each category (e.g., 8,320 hours per year in Category 0001), but we do not have a breakdown of how much time is allocated to specific activities such as warehouse receiving, installation, moving, etc. In order to provide accurate unit pricing, we would need a further breakdown of each type of service performed within the annual hours for each category.

Answer: All costs shall be included in the contractor’s quoted rates.

63. Question 4: Disposal Requirements and Pricing, If items are determined to be unserviceable by Veterans Administration Facilities Management, what are the requirements for disposal, and how should we charge for this service?

Answer: All costs shall be included in the contractor’s quoted rates.

64. Question: Workload Hours: How are hours tracked and verified per individual worker or per crew? What is the expected crew size for a typical move operation?

Answer: weekly timesheets will be due to COR for sign off for invoicing.

65. Question: Truck Trips: If a single trip involves multiple stops (e.g., main campus to two CBOCs), is that counted as one trip or multiple trips?

Answer: one trip charge per day.

66. Question: Ergonomic Workstation Setup/Disconnection: Who provides the surge protectors referenced in the PWS—the VA or the contractor? What is the typical configuration of an ergonomic workstation under this contract?

Answer: All products are provided by the Government. Please read the solicitation in its entirety.

67. Question: Work Schedule: Are after-hours or weekend moves anticipated? If so, how frequently. How far in advance will move requests typically be provided to the contractor?

Answer: Please read the solicitation in its entirety.

68. Questions: 1) The PWS (page 15 of 94) references "a clean receiving facility with some usable area that is temperature and humidity controlled". Can you confirm that equipment storage is also a part of this contract? If so, we also have the following related questions:

a) What warehouse capacity (square footage or volume) is required to support this contract?

Answer: Warehouse should be removed from the solicitation.

b) What is the typical storage duration; same-day turnover, short-term, or long- term.

Answer: Warehouse should be removed from the solicitation.

c) How frequently will items be delivered to our warehouse for receiving?

Answer: Warehouse should be removed from the solicitation.

d) Will the VA be delivering these items to us, or will we be picking them up and moving them to our own facility?

Answer: Please read the solicitation and it’s entirety.

e) What types of items will be stored, and do any require special handling?

Answer: Warehousing should be removed from the solicitation.

f) Are there seasonal spikes in storage or receiving activity?

Answer: Warehousing should be removed from the solicitation. There is no warehouse or storage required.

69. Question: How much notice will VA give us before they need us for relocation services?

Answer: Please read the solicitation in its entirety.

70. Question: Page 15 references two things that are unusual for moving contractors - making repairs to furnishings and moving/replacing flooring and base. Can you confirm and provide additional information about this please? Typically a building contractor or facilities team would be responsible for any flooring modifications. For repairs, typically we are responsible for repairing anything damaged in transit, but not existing repair needs. More details on these expectations would be helpful.

Answer: The capability is to-do all is required.

71. Question: Are you expecting the contractor to have an Interior Designer on staff? There is a reference at the bottom of page 15. No Answer: There is one trip charge per day.

72. Question: We have several questions regarding the pricing table on page 25, including:

a) For CLIN 0001 (base year), you have indicated a quantity of 8320 hours for the base year. Can you explain how to you arrived at this estimate? This is how many hours we anticipate needing based on our workload.

b) Can you confirm you are looking for one blended rate for all labor? (Instead of rates per labor category such as Project Manager, Mover, etc., which would be different.) one rate

c) Are CLINS 0002 and 0003 intended for hard costs (truck, fuel, mileage, etc.) or for labor as well (driver, movers, etc.) Yes

d) CLINS 0002 and 0003 indicate "each" as the unit. Can you please confirm that means you are estimating 90 local moves and 12 non-local moves per contract year? Yes

e) For CLINS 0004 and 0005 for Workstation setup/disconnection - would these always be part of a move, or is it possible these would be stand-alone services needed? Stand alone

f) Once a contract is awarded and moves are planned, will there be a separate estimating/task order process in advance of each move based on the scope of the move? Yes

g) If we are providing storage space/receiving facility, what are the requirements for that and how should we account for pricing? (There is no separate CLIN for warehousing space.)

Answer: Warehousing should be removed from the solicitation.

73. Question: On page 68, #7, there is a reference to providing a "product specification sheet" with the quote/proposal. What is this referring to?

Answer: A product specification sheet is a document that provides the technical details and requirements of a specific product so the Government can verify compliance, suitability, and equivalency.

74. Question: . Could you please confirm the name of the incumbent contractor currently performing these services, along with the total awarded contract value (including base and option years)?

Answer: Please submit a FOIA request for any information regarding the incumbent contractor @( https://department.va.gov/foia/).

75. Question: Is there an estimated or anticipated total contract value or budget range for this procurement that the Government can share to assist in proposal preparation?

Answer: Please read the solicitation in its entirety.

76. Question: Are there any specific formatting requirements for this submission, such as required font type or minimum font size?

Answer: Please read the solicitation and its entirety for submission.