36C24725Q0674 Ralph H. Johnson VAMC Protection Gear 070725.docx
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- Attached to
- S209--Provide Personal Protective Equipment (PPE) Uniform Services Federal contract opportunity
- Solicitation number
- 36C24725Q0674
About this file
This document is a Request for Quote (RFQ) from the Department of Veterans Affairs (VA) for Personal Protective Equipment (PPE) Uniform Rental Services at the Ralph H. Johnson VA Medical Center (RHJVAMC) in Charleston, SC. The solicitation (36C24725Q0674) is set aside exclusively for Verified Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and seeks a contractor to provide uniform rental, laundering, and maintenance services for up to 40 employees.
The contract will be a Firm-Fixed-Price arrangement with a base year and four option years, beginning January 18, 2026. The estimated monthly uniform weight is 5,868 pounds, consisting of uniform pants and shirts that must be arc flash rated to a minimum of 8cal/cm2 in accordance with National Fire Protection Association standards. Services include weekly pickup and delivery of clean uniforms, measurement and sizing of employees, and maintenance of uniforms. Quotes are due by July 7, 2025, at 11:00 AM ET, with a site visit scheduled for June 17, 2025. Offerors must be registered in the System for Award Management (SAM) and meet small business size standards for NAICS code 812332.
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36C24725Q0674
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
534-26-2-5088-0001
Gail Bargaineer (404)3216111
EST
Department of Veterans Affairs VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084
X
Y 812332 $47 Million
N/A
See Delivery Address
VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084
FMS-VA-2(101)
(https://www.fsc.va.gov/einvoice.asp)
Austin TX 78714-9971 (877)489-6135
See CONTINUATION Page Provide Personal Protective Equipment (PPE) Uniform Services for Ralph H. Johnson VA Medical Center (RHJVAMC) in accordance with the National Fire Protection Association.
(NFPA) and as listed within the (SOW) Statement of Work.
See CONTINUATION Page x
Contracting Officer
Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 |
| B.1 CONTRACT ADMINISTRATION DATA | 4 |
| B.2 STATEMENT OF WORK (SOW) | 5 |
| B.3 PRICE/COST SCHEDULE | 18 |
| ITEM INFORMATION | 18 |
| B.4 DELIVERY SCHEDULE | 20 |
| SECTION C - CONTRACT CLAUSES | 21 |
| C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023) | 21 |
| C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 26 |
| C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS | 27 |
| C.4 52.228-5 INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997) | 28 |
| C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 28 |
| C.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 28 |
| C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 29 |
| C.8 VAAR 852.211-72 TECHNICAL INDUSTRY STANDARDS (NOV 2018) | 29 |
| C.9 VAAR 852.237-75 KEY PERSONNEL (OCT 2019) | 29 |
| C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) | 30 |
| C.11 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (NOV 2022) | 31 |
| C.12 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022) | 34 |
| C.13 VAAR 852.237-70 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE (OCT 2019) | 35 |
| C.14 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2024) | 37 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 46 |
| D.1 WAGE DETERMINATION | 46 |
| D.2 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP) | 48 |
| BUSINESS ASSOCIATE AGREEMENT BETWEEN THE DEPARTMENT OF VETERANS AFFAIRS VETERANS HEALTH ADMINISTRATION, , AND | 48 |
| SECTION E - SOLICITATION PROVISIONS | 54 |
| E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023) | 54 |
| ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 58 |
| E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 59 |
| E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021) | 59 |
| E.4 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023) | 62 |
| E.5 52.216-1 TYPE OF CONTRACT (APR 1984) | 65 |
| E.6 52.233-2 SERVICE OF PROTEST (SEP 2006) | 65 |
| 52.237-1 Site Visit (Apr 1984) | 65 |
| E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024) | 66 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
b. GOVERNMENT: Contracting Officer 36C247
VISN 7 Network Contracting Office LaVista Business Park - Bldg A 2008 Weems Road Tucker GA 30084
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [X] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [x] INVOICE IN ACCORDANCE WITH SCHEDULE. |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
Page 1 of Page 1 of
B.2 STATEMENT OF WORK (SOW)
Provide Personal Protective Equipment Uniforms
109 Bee Street Charleston, SC 29401-5799 Statement of Work
Description of Services: The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees. Uniforms must be arc flash rated, in accordance with the National Fire Protection Association (NFPA), at a minimum of 8cal/cm2. Service will include transportation of uniforms to contractor owned and/or operated laundry facility to accomplish required uniform cleaning and maintenance necessary to maintain the integrity of the PPE, as described in this SOW. All services will be performed in accordance with standard medical industry practices, as defined by the Healthcare Laundries Accredited for Patient Safety and Textile Rental Service Association, and quality control measures required for arc flash rated clothing. Services will include pick-up of soiled uniforms and delivery of clean uniforms by the Contractor on a recurring scheduled basis.
PERIOD OF PERFORMANCE
This contract will be awarded as an FFP contract with Base Year plus four (4) option years, awarded at the discretion of RHJVAMC Engineering Service.
PLACE OF PERFORMANCE:
Ralph H. Johnson VAMC 109 Bee Street Charleston, SC 29401
SCOPE
1. QUANTITY
Uniform services will be provided for up to 40 employees of the RHJVAMC. Quantity of employees may vary depending on vacancies. Facility will be billed based on the number of uniforms requiring cleaning each week. This is an FFP billing quantity. Contractor shall maintain documentation of:
Quantity and weights of clean uniforms delivered.
Quantity and weight of uniforms collected.
Each employee will be supplied with 11 sets of uniforms.
***Estimated Monthly weight is 5,868 pounds****
2. UNIFORM TYPE
Each uniform will consist of:
(1) Uniform pant (color and style to remain constant for all uniforms provided)
(1) Uniform shirt (color and style to remain constant for all uniforms provided)
3. UNIFORM MEASUREMENTS
Upon award, the Contractor will arrange to measure all employees (less than or equal to 40) to be furnished with uniforms. This will be done in accordance with the work schedules in effect at the time of contract award and in coordination with the COR. The Contractor will coordinate directly with the COR to ensure all employees are measured no later than 30 days of contract award.
Uniforms will be made available in a variety of sizes. There will be no additional charge or cost for uniforms considered extra size, extended size, big and/or tall size, plus size, small size, or any other size which may be considered outside the ‘normal’ size. Uniform size change requests during the contract will be accommodated, at no additional cost.
The Contractor will be responsible for ensuring all uniforms are properly sized for each individual employee. Any uniform that is incorrectly fitted will be exchanged for the correct size at no additional cost. After initial acceptance of properly fitted uniforms, the Contractor will make necessary alterations or supply new uniforms for employees whose uniforms no longer fit properly at no additional cost.
The Contractor will arrange to measure any new employee(s) to be furnished with uniforms within 30 days of notification to the Contractor. This will be performed at the time of scheduled weekly pick-up/drop-off.
4. MAINTENANCE AND CARE
All work will be done in accordance with practices/guidelines established by:
2024 NFPA 70E – 130.7(C)(16) “Care and Maintenance of FR Clothing and FR Arc Flash Suits”
ASTM F 1506 “Standard Performance Specification for Textile Material for Wearing Apparel for Use by Electrical Workers Exposed to Momentary Electric Arc and Related Thermal Hazards”
ASTM F1449-20 “Standard Guide for Industrial Laundering of Flam, Thermal, Arc Resistant Clothing”
All services will include all processes necessary for the proper laundering of arc flash rated uniforms, though every step required is not specifically mentioned.
All work will be performed under sanitary conditions and adhere to professionally recognized infection control and prevention policies, though every requirement is not specifically mentioned. These requirements are specified by The Joint Commission Accreditation of Healthcare Organizations (IC.02.03.01 or (CDC, 2019)), Healthcare Laundries Accredited for Patient Safety (HLAC), and Hygienically Clean Healthcare Certified by Textile Rental Services Association (TRSA). Clean and soiled laundry will not be kept in the same physical space. Physical separation is required to maintain positive air pressure in the clean section relative to negative air pressure in the soiled section (i.e., use of a barrier wall or pass-through equipment).
The facility in which the work is done will be open to inspection of sanitary conditions by Government representatives. After processing, laundered uniforms will be in a serviceable and sanitary condition, meeting established quality and performance requirement standards as described in this SOW.
All uniforms will be treated for mildew prevention. All uniforms will be laundered using detergents or cleaners which leave the garment odor free. Uniforms retaining a residual odor after laundering will not be accepted. Expected types of laundering issues include uniforms soiled from grease, oil, dirt and mud; solvent damages, paint splatters, grass stains, tar stains, holes/burns, tears, battery acid, missing buttons, and torn pockets.
The Contractor will inspect all soiled uniforms weekly and provide necessary alterations and repairs, at no additional cost. This includes, but is not limited to, uniforms found to be broken, worn, torn, discolored, and/or malodorous. The Contractor will replace any uniform deemed non-repairable or in need of replacement, as determined by the COR. Uniform replacement can be made at any time after new uniforms are issued. Uniform repair and replacement decisions will be made at the discretion of the COR.
If a replacement uniform cannot be accommodated prior to the weekly delivery date, a ‘spare’ uniform will be provided for the employee, to be returned when the replaced uniform is delivered by the Contractor.
The Contractor will supply repair tags to the facility to mark uniforms in need of repair and/or replacement.
The Contractor will supply an Employee Uniform Use Status Report, (to include loss, ruin, and repair data) on a monthly basis to the COR.
All uniforms will be processed in a manner consistent with its intended use, free of wrinkles, damage, stains, etc. The Contractor will ensure quality will meet or exceed expectations of this SOW.
5. DELIVERY AND PICK-UP SCHEDULE
The Contractor is required to provide delivery to and from RHJVAMC and the laundry facility. Pick-up of soiled uniforms and delivery of laundered uniforms will be made once per week, on the same day every week, between Monday and Friday from 7:00am to 4:00pm, excluding Federal Holidays. Exact pick-up and delivery schedule will be agreed upon at the time of contract award. Pick-up and delivery times may be changed in order to meet the needs of the RHJVAMC, but will remain once per week, and will be agreed upon between the Contractor and Contracting Officer Representative (COR).
The Government reserves the right to order all Contractor personnel off site with no prior notice in the event of an emergent situation. Emergency situations, such as a national emergency, will be defined by the COR.
6. DELIVERY REQUIREMENTS
The Contractor will provide and maintain a soiled uniform cart and clean uniform rack to be kept on the RHJVAMC property. On delivery day, soiled uniforms in the designated cart will be picked-up and clean uniforms will be placed on the clean uniform rack, grouped by each individual employee.
The Contractor will provide the COR with a written report of all soiled uniforms processed and clean uniforms delivered. This information will be recorded on a weekly basis and delivered, in writing, to the COR at the time of pick-up/drop-off. The report must show date, item type, number of pieces received and delivered, where they were delivered, and signature of the individual accepting the delivery.
7. INVENTORY
Any item billed for, but missing, will be supplied by the Contractor in the next regularly scheduled delivery at the expense of the Contractor. Any items lost or damaged while in the possession of the Contractor must be replaced the following business day at the expense of the Contractor. Any shortages in delivery must be delivered the following business day at the expense of the Contractor.
Any lost inventory will be reported to the COR. The Contractor shall build in an assumption of a 1% loss of inventory into the contract. If the Contractor cites loss in excess of the 1%, Contractor must submit documentation to the CO and request compensation. All reimbursement will be made at the discretion of the CO. Cost shall not exceed the original market price of the item(s) in question.
Any items found to have been unsatisfactorily cleaned, according to quality and performance standards, will be re-cleaned at the Contractor’s expense. Such items will be identified by the COR and will be kept separate from normal soiled uniforms for separate processing.
8. UNIFORM RENTAL CHANGES
The Contractor will be notified by the COR in the event an employee is discontinued, and the employee will immediately be removed from the billing ticket and rental payment.
Uniform rental will be paid for an employee who is absent from work for two weeks or less. If an employee is absent from work for more than two weeks, the Contractor will be notified by the COR and rental payments will be stopped. RHJVAMC reserves the right, with proper notice to the Contractor, to temporarily delete an employee from the uniform rental schedule who may be on extended leave.
There will be no charge for the initial setup of a new employee. New employees will be furnished with uniforms at the contracted prices and within 30 days of notification to the Contractor.
9. QUALITY
The Contractor will have a Quality Control Program to ensure that the requirements of this contract are provided as specified. A copy of the Contractor’s detailed, written program will be provided for review by the COR 15 days after contract award effective date. Subsequent changes to the approved program must be reviewed and agreed upon by the COR and Contracting Officer. The program will include, but not be limited to, the following:
a) A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.
b) A file of all quality control inspections, inspection results, and any corrective action required will be maintained by the Contractor for the duration of the contract. This file will be available to the COR upon request.
c) Performance Evaluation Meetings where the Contractor will meet with the COR at least once every quarter (at least 4 times per year).
10. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)
This QASP has been developed to aid the COR in providing surveillance of all aspects of the uniform rental and laundry service. This plan sets forth the procedures and guidelines RHJVAMC will use to ensure required performance standards are achieved by the Contractor. This plan provides for monitoring all contract requirements through sampling guides, customer complaint surveillance guides, and surveillance activity checklists.
a) METHODS The primary method of surveillance will be done through random sampling of the quantity and quality of laundered uniforms. This plan contains sampling guides for use in random sampling and checklists used to record information.
Tasks not surveyed by random sampling will be evaluated through daily observation and periodic checklist inspections. Checklists are provided for recording observations in this surveillance plan.
b) HOW TO USE THE SURVEILLANCE PLAN A monthly schedule will show what the Government is monitoring each day. The COR or designated representative will select areas and times for random sampling to build the inspection schedule. Periodic checklist items to be surveyed during the month will be added to the schedule. Any changes will be posted weekly, and copies will be sent to the Contractor. Monthly checklists will be prepared for each sampling guide and will be used to record information on observations and discrepancies.
The maximum allowable degree of deviation from perfect performance for each requirement allowed by the Government before contract performance is considered unsatisfactory, known as the AQL, represents the level of service and quality required to maintain satisfactory standing. The observations and discrepancies documented at the end of each month will be compared to the AQL(s) in the relevant sampling guide. Any errors detected during surveillance, even if not sufficient to render the service unsatisfactory, will require corrective action by the Contractor. Errors detected by the COR or designated representative in the course of surveillance will be communicated to the Contractor within 1 working day. Specifics concerning any error will be recorded on the checklist. The Contractor will initial this record, and provide it to the COR.
c) PERFORMANCE REQUIREMENTS SUMMARY
The Contractor is required to perform all work specified in this SOW. If the Contractor fails to perform a specific element of the work, payments for the task in question will be subject to reductions as specified. Any amount deducted for deviation from the required performance will be reflected in an amount commensurate with the task.
The Performance Requirements Summary lists the contract requirements considered most critical to acceptable contract performance. The chart below defines the maximum allowable degree of deviation from perfect performance for each requirement that will be allowed by the Government before contract performance is considered unsatisfactory (AQL), the percentages of the major elements of the contract price that each listed contract requirement represents, and the procedure the Government will use to reduce the Contractor’s monthly payment if satisfactory performance is not rendered. If reduced, Contractor cannot ‘earn back’ the lest pay amount.
If the ‘Not to Exceed’ (NTE) limit is reached for any performance standard, the Contractor will incur an additional fee of 10% of the monthly bill. If performance in any of the specified categories is not fully corrected in the following month, RHJVAMC reserves the right to cancel the contract on the basis of non-performance.
| Factor Number |
| Performance Indicator |
| Performance Standard |
| AQL |
| Method – Type of Surveillance |
| Deduction (NTENot to Exceed) |
| 1 |
| Soiled uniform pick-ups and clean uniform deliveries are completed on schedule. |
| All scheduled pick-ups and deliveries are completed per established schedule. |
| 2 discrepancies per year. |
| Checklist and observation by COR or designated representative. |
| 2% for each discrepancy over 2, NTE 6%. |
| 2 |
| Uniforms delivered are accurate. |
| Deliveries contain the correct amount of uniforms. Uniforms are properly labeled and in the correct size. |
| 2 discrepancies per year. |
| Checklist and observation by COR or designated representative. |
| 2% for each discrepancy over 2, NTE 4%. |
| 3 |
| Delivered uniforms are clean, serviceable and on hangers. |
| Laundry is clean and ready to use upon delivery. Uniforms are on hangers, 1 set per hanger. |
| 2 discrepancies per year. |
| Random sampling by COR or designated representative and customer complaint. |
| 2% for each discrepancy over 2, NTE 4%. |
| 4 |
| Required reports are provided. |
| Required reports (delivery tickets, inventory, etc.) are delivered on time. |
| Within 3 days following scheduled delivery. |
| Checklist - Delivery of reports to COR. |
| 1% for each late item per day(s) late, NTE 5%. |
| 5 |
| Contractor response. |
| Contractor responds to request for contact from CO or COR within 1 business day. |
| 1 discrepancy per month. |
| Customer complaint. |
| 2% per occurrence above 1 discrepancy. |
| 6 |
| Laundry carts and laundry hanging racks are clean. |
| Carts and hanging racks are clean and free of any visible soil. |
| 2 discrepancies per year. |
| Checklist and observation by COR or designated representative. |
| 2% for each discrepancy over 2, NTE 4%. |
If performance in these required services is determined unsatisfactory for the period of surveillance and poor performance is the fault of the Contractor, an amount of money up to the percentage cost of the service, as stated in the fifth column of the Performance Requirements Summary, will be withheld. Monthly payments to the Contractor will be reduced for unsatisfactory performance using the following method:
Example per Discrepancy:
IF: Uniform delivery is not completed on schedule, for a 3rd time. (Contractor is allowed 2 discrepancies per year)
Deduction percentage is 2% for each discrepancy over 2, not to exceed 6%.
| Contractor’s Invoice is | $2,000.00 |
| Deduct Percentage | ___________2% |
| Total Invoice Deduction | $40.00 |
d) SAMPLING GUIDE
SAMPLING GUIDE 1: MAINTENANCE AND CARE OF UNIFORMS
If: AQL = 2% Maximum Allowable Degree of Deviation (2 Allowable Discrepancies per Month)
1. Lot size: _x_ (number of uniform sets received per delivery)
2. Sample size: _x_ (10% of the amount of delivered uniform sets)
3. Sampling and Inspection Procedure: Select _x_ random sets per week from each delivery of clean uniforms. Examine uniform sets on hangers for compliance with standards of maintenance and care, established in the contract.
4. Performance Guide: A minimum of 97% compliance with established standards for maintenance and care of uniforms is required.
*In order to standardize sampling among all orders within each month, which may have various lot sizes, the sample size will be 10% of the actual number of uniform sets received per delivery.
If the sampling guide indicates that the number of discrepancies is too high, the current month’s service will be considered unsatisfactory. If performance in any area is determined unsatisfactory, the COR with concurrence from the CO will be required to complete a Contract Discrepancy Report (CDR). The CDR will require the Contractor to explain in writing to the CO why performance was unacceptable, how performance will be returned to acceptable levels, and how the problem(s) will be prevented in the future. The Contractor will not be paid for services not rendered in accordance with the standards set forth in the contract. The CDR and checklist will serve as the documentation supporting payment, nonpayment, or other actions as necessary for Contractor provided services.
e) CUSTOMER COMPLAINT SURVEILLANCE GUIDE
The COR will instruct employees on the designated method to complete the customer complaint form. Customers will be required to submit the complaint form within 1 working day of the discovery of the discrepancy. Once a complaint is received, the COR will verify the complaint and notify the Contractor of the discrepancy in writing. The Contractor will have three days following notification to offer a rebuttal of the complaint. Final determination of valid complaints will be made at the discretion of the COR. The COR will maintain a copy of all complaint forms. At the conclusion of each month, all validated complaints will be tabulated to determine satisfactory or unsatisfactory performance.
CUSTOMER COMPLAINT RECORD
Re-occurring complaint: Y/N
Date/time of complaint: XX/XX/XXXX
Source of complaint: ______________________________________________
Office: _________________________________________________________
Individual: ______________________________________________________
Nature of complaint: ______________________________________________
COR evaluation: _________________________________________________
Date/time Contractor or RHJVAMC informed of complaint: ______________
Action taken by Contractor or RHJVAMC:_____________________________
f) SURVEILLANCE ACTIVITY CHECKLIST
Contractual requirements that do not fit under the random sampling concept will be contained on the following checklist, to be performed weekly (as applicable).
| Contract Requirement |
| Method of Surveillance |
| Date and Time Accomplished |
| Compliance |
| Conducted by: |
| Uniform pick-up and deliveries are completed on schedule. |
| Review pick-ups and deliveries to ensure they match established schedule. |
| Uniform deliveries are accurate. |
| Review all uniform deliveries to ensure correct size, labeling, and amount of uniforms received. |
| Required reports are provided. |
| Review reports to ensure all are accounted for. |
| Laundry carts and hanging racks are clean. |
| Visually inspect for cleanliness. |
GENERAL REQUIREMENTS
1. CHANGES TO STATEMENT OF WORK
Any changes to the SOW will be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be maintained in a project folder, along with all other documents related to the project. Costs incurred by the contractor through any action of parties, other than the Contracting Officer, will be the responsibility of the contractor.
2. REPORTING REQUIREMENTS
The Contractor will maintain all necessary licenses and/or permits required to fulfill the contract. The Contractor will provide the CO with a copy of any licenses, permits, or documentation required.
3. TRAVEL
The contractor is responsible for any and all travel and/or per diem. All pick-up and drop-off will be conducted at the facility:
Ralph H. Johnson VAMC 109 Bee Street Charleston, SC 29401
All laundering services will be conducted at the Contractor laundry facility.
4. GOVERNMENT RESPONSIBILITIES
RHJVAMC will grant the Contractor permission to perform site visits at the Ralph H. Johnson VAMC – 109 Bee Street, Charleston, SC facility only.
RHJVAMC will grant the Contractor facility access deemed necessary to provide the services required under this contract, Monday through Friday from 7:00am to 4:00pm, excluding Federal Holidays.
RHJVAMC will provide space for the Contractor to supply a soiled uniform cart and clean uniform rack on the premises.
5. CONTRACTOR EXPERIENCE REQUIREMENTS
The Contractor will be an authorized provider of the services specified. The Contractor will provide written verification of the competency of their personnel and a list of credentials of approved personnel for placement at the RHJVAMC. This information will be required when quotes are submitted and may be used during evaluations in determining contract award.
The Contractor will have experience in PPE uniform laundering, maintenance, delivery, and customer service.
The Contractor will follow standard procedures for all aspects described in the SOW.
6. CONTRACTING OFFICER REPRESENTATIVE
The RHJVAMC representative of the Contracting Office will be designated to represent the Contracting Officer in furnishing technical guidance and advice regarding the work to be performed under this contract. Delegation of Authority letter(s) will be forwarded to the Contractor after an agreement has been signed, identifying the individual(s) as the COR(s). All authorized representatives of RHJVAMC to order services and/or accept and reject services performed will be delegated as COR(s). This designation will be furnished in writing to the Contractor prior to commencement of the contract. No service may be provided without the approval of the COR(s).
7. CONTRACTOR PERSONNEL SECURITY REQUIREMENTS
It is agreed that:
All personnel will provide any and all required and/or requested documentation to gain access at RHJVAMC.
All personnel will need to register and login at the Blue kiosk, located in the 2nd floor elevator lobby, prior to conducting work on the premises.
The Contractor will receive any necessary access badges for the facility and/or be escorted during site visits by a RHJVAMC employee.
No photography on RHJVAMC premises is allowed.
8. RECORDS MANAGEMENT OBLIGATIONS
A. Applicability
This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.
B. Definitions
“Federal Record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.
The term Federal Record:
1. includes Department of Veterans Affairs records.
2. does not include personal materials.
3. applies to records created, received, or maintained by Contractors pursuant to their Department of Veterans Affairs contract.
4. may include deliverables and documentation associated with deliverables.
C. Requirements
1. Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chs. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.
2. In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.
3. In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.
4. RHJ HCS and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of RHJ VAHCS or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to RHJ VAHCS. The agency must report promptly to NARA in accordance with 36 CFR 1230.
5. The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in this SOW. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to RHJ VAHCS control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the contract. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).
6. The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The Contractor (and any sub-contractor) is required to abide by Government and RHJ VAHCS guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.
7. The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with RHJ VAHCS policy.
8. The Contractor shall not create or maintain any records containing any non-public RHJ VAHCS information that are not specifically tied to or authorized by the contract.
9. The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act.
10. The RHJ VAHCS owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which RHJ VAHCS shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any Contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.
11. Training. All Contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take RHJ VAHCS-provided records management training. The Contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.
D. Flow Down of requirements to Subcontractors
1. The Contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract, and require written subcontractor acknowledgment of same.
2. Violation by a subcontractor of any provision set forth in this clause will be attributed to the Contractor.
9. CONFIDENTIALITY AND NON-DISCLOSURE
It is agreed that:
The preliminary and final deliverables, and all associated working papers, application source code, and other materials deemed relevant by RHJVAMC which have been generated by the Contractor in the performance of this task order, are the exclusive property of the US Government and will be submitted to the CO within 30 days. At the conclusion of the task order, all submittals will be audited by RHJVAMC in conjunction with the Contractor.
The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, or final deliverables pertaining to this task order. No information will be released by the Contractor.
Press releases, marketing material, or any other printed or electronic documentation related to this project will not be publicized without the written approval of the CO.
B.3 PRICE/COST SCHEDULE
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 12.00 |
| MO |
| __________________ |
| __________________ |
The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees Laundry/Dry cleaning Estimated monthly weight is 5,868 pounds (See Sow).
3401 lbs. (1) Uniform pant (color and style to remain constant for all uniforms provided) 2467 lbs (1) Uniform shirt (color and style to remain constant for all uniforms provided)
Contract Period: Base POP Begin: 01-18-2026 POP End: 01-17-7027
| 12.00 |
| MO |
| __________________ |
| __________________ |
The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees
Estimated monthly weight is 5,868 pounds (See Sow).
Contract Period: Option 1 POP Begin: 01-18-2027 POP End: 01-17-2028
| 12.00 |
| MO |
| __________________ |
| __________________ |
The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees
Estimated monthly weight is 5,868 pounds (See Sow).
Contract Period: Option 2 POP Begin: 01-18-2028 POP End: 01-17-2029
| 12.00 |
| MO |
| __________________ |
| __________________ |
The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees
Estimated monthly weight is 5,868 pounds (See Sow).
Contract Period: Option 3 POP Begin: 01-19-2029 POP End: 01-17-2030
| 12.00 |
| MO |
| __________________ |
| __________________ |
The Contractor will provide all labor, supervision, equipment, management, and facilities required to provide the Ralph H. Johnson VA Medical Center (RHJVAMC) with Personal Protective Equipment (PPE) Uniform Rental for up to 40 employees
Estimated monthly weight is 5,868 pounds (See Sow).
Contract Period: Option 4 POP Begin: 01-18-2029 POP End: 01-17-2031
| GRAND TOTAL |
| __________________ |
B.4 DELIVERY SCHEDULE
| ITEM NUMBER |
| SHIPPING INFORMATION |
| QUANTITY |
| DELIVERY DATE |
Department of Veterans Affairs Ralph H. Johnson VAMC (RHJVAMC) 109 Bee St, Charleston, SC 29401
| 12.00 |
| See Schedule for POP. |
12.00
12.00
12.00
12.00
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)
(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—
(1) Within a reasonable time after the defect was discovered or should have been discovered; and
(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.
(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.
(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.
(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.
(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.
(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.
(g) Invoice.
(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—
(i) Name and address of the Contractor;
(ii) Invoice date and number;
(iii) Contract number, line item number and, if applicable, the order number;
(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;
(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;
(vi) Terms of any discount for prompt payment offered;
(vii) Name and address of official to whom payment is to be sent;
(viii) Name, title, and phone number of person to notify in event of defective invoice; and
(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.
(x) Electronic funds transfer (EFT) banking information.
(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.
(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.
(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.
(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.
(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.
(i) Payment.—
(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.
(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.
(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.
(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.
(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—
(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—
(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);
(B) Affected contract number and delivery order number, if applicable;
(C) Affected line item or subline item, if applicable; and
(D) Contractor point of contact.
(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.
(6) Interest.
(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.
(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.
(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—
(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;
(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or
(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).
(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.
(v) Amounts shall be due at the earliest of the following dates:
(A) The date fixed under this contract.
(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.
(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—
(A) The date on which the designated office receives payment from the Contractor;
(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or
(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.
(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.
(j) Risk of loss. Unless the contract specifically…
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