36C24725Q0377 0001.docx

This is a Request for Quote (RFQ) issued by the Department of Veterans Affairs (VA) for Telephone Switchboard Operations Services. The solicitation (Solicitation Number 36C24725Q0377) is 100% set-aside for service-disabled veteran-owned small businesses (SDVOSB) under NAICS code 561421, with a small business size standard of $15 million. The RFQ seeks commercial products and services for telephone switchboard operations, with quotes due by March 18, 2025, at 1:00 PM ET, and a response date extended to March 25, 2025, at 10:00 AM Eastern Time.

Key submission details include emailing quotes to Contracting Officer Joseph Horn at Joseph.Horn@va.gov, with the solicitation ID in the subject line. Questions were to be submitted by March 10, 2025, at 8:00 AM ET. The procurement will be conducted using streamlined FAR procedures, and vendors are advised to review the detailed attachment 36C24725Q0377 Telephone Switchboard Operations Services for complete solicitation requirements. The associated Product Service Code (PSC) is R426, and the solicitation will use federal acquisition guidelines effective as of January 17, 2025.